Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#11755503August 7, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact owns a 2007 Ford Crown Victoria. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 90,246 on June 22nd and at the time of registration, it was discovered that the mileage was 275,000. The contact performed a VIN search on VINverify.com and checked the service records. The Department of Motor Vehicles in Texas was contacted. The contact attempted to file a case with the local Police Department; however, the case was not accepted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751128July 17, 2026
VEHICLE SPEED CONTROL, POWER TRAIN, STEERING:COLUMN
The contact owns a 2006 Ford Crown Victoria. The contact stated that while reversing, the vehicle was sluggish. The contact applied more pressure to the accelerator pedal; however, the vehicle unintendedly shifted into drive (D), accelerated, and struck the rear of a parked, unoccupied vehicle while blocking oncoming traffic. The contact stated that upon shifting into reverse (R) a second time and depressing the accelerator pedal, the vehicle reversed, but the failure recurred, and the vehicle struck the rear of the unoccupied vehicle, pushing it into another parked and unoccupied vehicle. No warning light was illuminated. No injuries were reported. No Police report was filed. The vehicle was towed to the residence. The vehicle was then driven to AAMCO Transmissions, where the failure was confirmed, but the cause of the failure was not determined upon inspection. The contact was provided an estimate to disassemble the transmission but declined. The vehicle was driven a mile away and towed to the dealer, who informed the contact that the failure was potentially related to the steering column. The vehicle was not diagnosed or repaired, and the contact was referred to AAMCO Transmissions for additional assistance. The manufacturer was not yet contacted. The failure mileage was approximately 108,460.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11734165April 27, 2026
AIR BAGS
My Ford was involved in a frontal accident where my airbag didn't deploy and it caused serious head and bodily injury.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11727583March 27, 2026
EXTERIOR LIGHTING
I'm having problems with the lighting control module my high beam lights stop working. I see this year (2003) Ford crown Victoria has a recall for the lighting control module but mines isn't listed when I put in my VIN number and I wanted to see if mines can be listed. Also I would like to know why wasn't it listed on the recall list because this is a safety issue and very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720404February 25, 2026
EXTERIOR LIGHTING
The contact owns a 2005 Ford Crown Victoria. The contact stated that the headlights had become intermittently inoperable while driving at night. The contact personally replaced the fuses and undisclosed parts, per the information found online; however, the failure persisted. The odometer was inoperable. The dealer was contacted and informed that the vehicle had been previously repaired for the failure. The manufacturer was contacted, and a case was filed, but assistance was denied. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701850November 28, 2025
EXTERIOR LIGHTING
The contact's father owns a 2003 Ford Crown Victoria. The contact stated that the headlamps would flash and failed to turn on or to turn off as intended. The contact stated that the failure initially occurred intermittently, but the headlights had become completely inoperable. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting), which described the failure; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686056September 9, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11682007August 20, 2025
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11673927July 16, 2025
STEERING
The lower steering column bearing is coming apart I’ve called numerous dealers for them to tell me it’s not under recall but it’s a known issue and my car has only 130,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660679May 13, 2025
STEERING
The contact owns a 2009 Ford Crown Victoria. The contact stated while driving at various speeds, the contact became aware that the lower steering column bearing was detaching. The dealer was notified of the failure and informed the contact that a visual inspection of the vehicle was performed under NHTSA Campaign Number: 13V385000 (Steering); however, no repairs were needed at the time. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 338,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659563May 7, 2025
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that "well, it's a pretty old car." I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657552April 29, 2025
EXTERIOR LIGHTING
The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the contact became aware that both headlights were inoperable. The contact stated that the headlights failed to function properly and had become inoperable. The vehicle was taken to the dealer, where it was diagnosed and determined that the lighting control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647631March 11, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Unknown
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11631514December 18, 2024
TIRES:SIDEWALL
Purchased 2 Cooper Endeavor tires July 2022 from a highly popular national retailer, 225/60-R16. The tires were installed professionally by a Ford Dealership. The first of the 2 tires developed a hazardous outer sidewall "egg" within a few weeks of installation (under 1k mi). Having no visible or known damage it was reluctantly replaced by the tire retailer under their provided Road Hazard warranty. Rolling forward to present, following documented tire rotation schedule and documented monthly tire pressure checks, the 2nd Cooper Endeavor "60k mi marketed tire" developed a hazardous outer sidewall egg 29 mo later with only 21.6k mi. driven. The new tire tread depth was 10.5/32 in. and remaining tread depth is 7/32 in. at it's greatest wear area. This 2nd sidewall egg tire was removed by a reputable tire dealership and inspected showing no visible damage to the inner or outer sidewall, tire tread or the rim bead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595415June 20, 2024
EXTERIOR LIGHTING
When driving at night and early mornings my head lights and tail lights will randomly go out when my light switch is set to automatic. I can turn it on manually and then I have head lights and brakes but no running tail lights. Which is a major problem and safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560868December 19, 2023
STEERING
Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. Ford is refusing to service these crucial parts which are COVERED in the above recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546047September 22, 2023
SEAT BELTS, AIR BAGS
In October 2022 a mechanic successfully replaced a dark gray-colored "seat belt retractor assembly and buckle" on the passenger side of my Ford Crown Victoria in response to an Air Bag dashboard light Lamp Fault Code of "3-4" and a Diagnostic Trouble Code of "B2292" ("Restraint System Seatbelt Pretensioner Error"). Such an error renders the entire supplemental restraint system inoperative and necessitates immediate repair service for safe vehicle operation. In September 2023 the Air Bag light displayed a "3-3" LFC with the "B2292" DTC indicating Restraint System Seatbelt Pretensioner Error on the driver's side. The mechanic and I contacted a Ford dealership for a replacement dark gray-colored seat belt retractor assembly and buckle and were advised that Ford had discontinued manufacture of the part in dark gray and other colors! Ford only offered a tan seat belt assembly. It seemed irresponsible that Ford would discontinue production of such a vital safety part for a vehicle that is used as a personal vehicle, as well as a fleet vehicle for law enforcement organizations, and for state and municipal governments. Without a replacement I could not even pass the state safety inspection to sell the vehicle. To continue to operate the vehicle safely I have no choice but to have a tan seat belt and its accompanying tan interior components installed in a vehicle with a dark gray interior. Please exert whatever influence you have to compel the Ford Motor Company to resume production of the dark gray and other colors of the seat belt retractor assembly and buckle. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541223August 28, 2023
STEERING
I HAD THIS VEHICLE IN FOR THE RECALL IN 2014 AND ACCORDING TO THE DEALER REPAIR THE STEERING COLUMN WAS WITHIN LIMITS NOT TO COMPLETE THE SECOND HALF OF RECALL 13S08 BUT A FEW WEEKS AGO MY STEERING SHAFT SEPARATED WITH NO WARNING AND I CAME TO A REST IN AN INTERSECTION. I HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP AND THEY CONFIRMED THE SEPARATION OF STEERING. I DID NOT PUT A CLAIM INTO INSURANCE AND NO DAMAGE WAS DONE TO ANY OTHER VEHICLE SO THE POLICE WERE NOT CALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED UNTIL AFTER THE FAILURE. THANKFULLY I WAS NOT ON THE HIGHWAY. I CONTACTED FORD MOTOR COMPANY AND THEY WERE NO HELP AS WELL AS THE DEALER WHO DID THE RECALL IN 2014. THEY SAID THAT THE RECALL WAS DONE WITHIN THE PERIMETERS OF THE PROCESS AND THAT THEY COULDN'T HELP ME. I NOW HAVE SPENT OVER $1500 ON REPAIRS AND STILL IS NOT CORRECT AND I AM WORRIED ABOUT IT HAPPENING AGAIN. I THINK THAT THE SECOND PART OF THE RECALL SHOULD BE MANDATORY WITH THE BRACKET THAT HOLDS THE COLUMN FROM SLIPPING OUT. JUST PRIOR TO THE STEERING COLUMN BREAKING JUST BEFORE I TURNED THERE WAS A SLIGHT BINDING AND THEN IT SEPARATED. OTHER THAN THAT THERE WAS NO WARNING. I GOT THE RECALL DONE AS SOON AS I GOT THE LETTER IN THE MAIL AND I THINK FORD SHOULD BE RESPONSIBLE FOR THIS REPAIR AS WELL AS ALL THE CROWN VICTORIAS ON THE ROAD. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538603August 15, 2023
EXTERIOR LIGHTING
Safety recall for the LCM was repaired by lameroux Ford in Brookfield but the bypass was not preformed and the lcm is still acting up. Called and they want to charge me to look at the work they failed to do properly. Brought it to another mechanic who verified the LCM was not bypassed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536418August 4, 2023
ELECTRICAL SYSTEM
Complete instrument cluster failure, no lights illuminate except turn signals. Speed, rpm’s, fuel level, temperature, are completely off instrument cluster is completely dark when driving at night, told that the solders on the cluster are bad. (Defective?)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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