Ford Crown Victoria Complaints
3,074 consumer complaints on file.
- #10407258June 17, 2011SUSPENSION:FRONT
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING AT A LOW SPEED THE FRONT DRIVERS SIDE LOWER CONTROL ARM BROKE. THE CONTACT DID NOT TALK TO THE MANUFACTURER REGARDING THE LOWER CONTROL ARM. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 125,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10405643June 8, 2011EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT ON AND OFF INTERMITTINGLY AND SOMETIMES, WOULD NOT ILLUMINATE. THE VEHICLE WAS NEITHER INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10404269June 3, 2011EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY 2004 FORD CROWN VICTORIA, A FORMER CHP VEHICLE TURNED INTO A TAXI AT 102,000 MILES, BEGAN TO EXPERIENCE HEADLIGHT PROBLEMS WHEN I WOULD STOP AND TURN OFF THE ENGINE BRIEFLY, RETURN, RESTART, AND WITHIN A SHORT TIME THE HEADLIGHTS WOULD FAIL. AFTER A COUPLE MINUTES THE HEADLIGHTS WOULD COME BACK ON. THIS PROBLEM PROGRESSED TO LESS PREDICTABLE FAILURE OF THE HEADLIGHTS WHEN RUNNING. FAILURE OF THE LIGHT CONTROL MODULE WAS DIAGNOSED AT !50,000 MILES AND I FOUND A TAXI DRIVER WHO HAD OVERCOME THE SAME PROBLEM AND REWIRED FROM THE GREEN/BLACK WIRE BEHIND THE LIGHTS CONTROL SWITCH THRU THE FIREWALL TO A BUILT-UP POWERED RELAY AND THEN TO THE HEADLIGHTS. IT HAS WORKED FINE, NOW 197,000 MILES, EXCEPT THAT THE HI-BEAMS HAVE FAILED IN THE SET POSITION BUT STILL WORK IN THE TEMPORARILY POSITION. COST $60. GOOD LUCK. I KNOW PERSONALLY OR ANECDOTALLY OF 6 OTHER 2004 CROWN VIC"S IN SACRAMENTO THAT HAVE EXPERIENCED THE SAME PROBLEM. WHEN WILL BIG BROTHER RECOGNIZE THAT THIS PROBLEM REQUIRES A RECALL? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10402517May 24, 2011EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY WITHOUT WARNING. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL AND THE BRAKE LIGHTS WOULD REMAIN ILLUMINATED DURING THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE YET SUGGESTED THAT THE FAILURE COULD BE A RELAY THAT WAS OVERHEATING AND CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 123,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10403311May 23, 2011ELECTRICAL SYSTEM
WHILE OPERATING THE VEHICLE AT NIGHT, THE HEADLIGHTS STOPPED WORKING. ALL OTHER EXTERIOR LIGHTS CONTINUED TO OPERATE. LOSS OF HEADLIGHTS ALMOST CAUSED A CRASH. THIS HAS HAPPENED 3 OTHER TIMES SINCE THEN. LIGHTS STOP WORKING AND START BACK UP BY THEMSELVES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10400686May 12, 2011EXTERIOR LIGHTING
HEADLIGHTS GO OUT INTERMITTENTLY WHILE DRIVING. DIAGNOSTIC TEST DONE AT FORD DEALERSHIP SERVICE CENTER RESULTED IN A DETERMINATION THAT THE INTERNAL LIGHT CONTROL MODULE WAS FAULTY. PART # 4W72-13C788-BC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10400699May 12, 2011EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL
ON SEVERAL OCCASSIONS WHILE DRIVING MY 1994 FORD CROWN VICTORIA AT NIGHT, THE HEADLIGHTS ON MY VEHICLE HAVE WENT OUT LEAVING ME WITHOUT LIGHTS FOR SEVERAL MONENTS. I DO NOT KNOW THE REASON WHY THIS IS KEEPS OCCURRING. I HAVE BEEN TOLD BY OTHERS WITH SIMILAR YEAR MODEL FORD VEHICLES THAT THEY HAVE HAD SIMILAR PROBLEMS AND THAT THERE IS SUPPOSE TO BE A RECALL FOR THIS TYPE OF OCCURANCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10400349May 10, 2011SEATS
RENTAL 2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE SEATING *TGW THE CONSUMER STATED NONE OF THE SEATS HAD ANY LUMBAR SUPPORT, THERE WAS NO LEG ROOM AND THERE WAS ALSO INADEQUATE HEADREST SUPPORT IN CASE OF AN ACCIDENT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399578May 9, 2011VEHICLE SPEED CONTROL
EXPERIENCED UNINTENDED ACCELERATION. VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, WITH MY FOOT ON THE BRAKE. SUDDENLY THE ENGINE RACED, PROPELLING MY VEHICLE INTO THE REAR OF THE STOPPED VEHICLE IN FRONT OF ME, CAUSING BODY DAMAGE TO BOTH. THIS WAS THE FOURTH OCCURRENCE OF THE SAME PROBLEM, THREE WHILE I WAS DRIVING, ONCE WHEN MY WIFE WAS DRIVING, DATING BACK TO NOVEMBER, 2010. WE WERE INFORMED, BY THE ONE REPAIRING THE BODY, THAT HE EXPERIENCED THE SAME PROBLEM WHEN DRIVING OUR VEHICLE INTO HIS SHOP. HE CAN VERIFY THIS OCCURRENCE. OBVIOUSLY, THIS IS A SERIOUS PROBLEM, AND IT HAS ALREADY CAUSED CONSIDERABLE STRESS AND ANGST FOR BOTH OF US. THE CONSEQUENCES COULD BE MOST SEVERE. TO MY KNOWLEDGE THERE HAS BEEN NO RECALL RELATIVE TO THIS PROBLEM, BUT I FEEL VERY STRONGLY THAT IT SHOULD BE REQUIRED. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398167April 28, 2011EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING AT NIGHT, THE CONTACT NOTICED THAT THE HEADLIGHTS WOULD FAIL. SHE WOULD PULL OVER AND WAIT A FEW MOMENTS AND THEN THEY WOULD ILLUMINATE AGAIN. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS OR SERVICE BULLETINS AND OFFERED NO FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS 65,580 AND THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. UPDATAED 06/03/11 *BF UPDATED 06/13/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398040April 27, 2011EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THE HEADLIGHT CONTROL MODULE FAILED WHILE DRIVING 35 MPH AND THE HEADLIGHTS WOULD NOT RE-ILLUMINATE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE LIGHTING CONTROL MODULE WAS REPLACED AT A COST OF $754 AT THE CONTACTS EXPENSE. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,171. UPDATED 06/17/11 *BF UPDATED 11/28/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397482April 26, 2011EXTERIOR LIGHTING
2004 FORD CROWN VIC HEADLIGHTS TURN OFF JUST WHENEVER AND COME BACK ON JUST WHENEVER. IT IS THE LIGHT CONTROL MODULE. A VERY EXPENSIVE REPAIR. THIS PARTICULAR VEHICLE IS A FIRE DEPARTMENT VEHICLE PAID FOR AND MAINTAINED BY TAXPAYERS. FORD PRICE FOR THE PART IS $840.00. FORD SHOULD RECALL THE 2004 FORD CROWN VIC LIGHT CONTROL MODULE (LCM). REPAIR OR REPLACE THIS PART. IT IS A HAZARD. YOU NEVER KNOW WHEN THE HEADLIGHTS ARE GOING TO NOT OPERATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397365April 25, 2011EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WHEN ENGAGED. THE FAILURE WOULD RECUR WHENEVER THE HEADLIGHTS WERE ENGAGED AND SPORADICALLY, THE LIGHTS WOULD ILLUMINATE INDEPENDENTLY AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE LCM (LIGHTING CONTROL MODULE) WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397407April 25, 2011EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 CROWN VICTORIA POLICE INTERCEPTOR. THE CONTACT WAS DRIVING 35 MPH WHEN THE EXTERIOR HEADLIGHT FAILED. THE CONTACT HAD TO UTILIZE THE HIGH BEAM HEADLIGHTS TO ILLUMINATE THE ROADWAY. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT THE FAILURE WOULD BE INVESTIGATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT THE LIGHT CONTROL MODULE MALFUNCTIONED. IN ADDITION, THE CONTACT STATE THAT THERE WERE NUMEROUS COMPLAINTS ONLINE REGARDING THE HEADLIGHTS FOR THE PARTICULAR YEAR, MAKE AND MODEL AND BELIEVED THAT THE MANUFACTURER SHOULD ISSUE A RECALL. THE FAILURE MILEAGE WAS 138,341.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395968April 15, 2011EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD CONTINUALLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LIGHTING CONTROL MODULE WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395970April 15, 2011SUSPENSION:FRONT
I HAVE A 1995 FORD CROWN VICTORIA WITH 83,000 MILES ON IT. THE CONTROL ARM DROPPED AND HIT THE ROAD, CAUSING LOSS OF STEERING. LUCKY FOR US WE WERE GOING SLOW TURNING INTO A PLACE OF BUSINESS, IF WE WERE GOING FAST IT COULD HAVE BEEN BAD NEWS. THIS CAR STARTED A SQUEAK ON THE FRONT A LITTLE WHILE AGO, I GUESS IT HAD SOMETHING TO DO WITH IT. I HAVE NOTICED ALOT OF 90'S AND SOME 2000'S MODEL FORDS HAVE THIS SAME SQUEAK. I CONTACTED FORD, AND THEY SAID THERE WAS NO RECALL ON MY MODEL, I TOLD THEM THERE SHOULD BE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395277April 8, 2011UNKNOWN OR OTHER
CAR HAD BEEN RUNNING ROUGH FOR A COUPLE OF DAYS I ASSUMED WAS POOR GAS QUALITY WHEN THE CAR GOT LOUD AND RAN ROUGH I PULLED OVER OPENED HOOD AND FOUND THAT A SPARK PLUG BLEW RIGHT OUT OF ENGINE BREAKING THE COIL ON PLUG AND STRIPPING THE THREADS IN THE HEAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10393935April 1, 2011EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 55 MPH THE CONTACT STATED THAT THE HEADLIGHTS SHUT OFF AND ON INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LIGHTING MODULE NEEDED TO BE REPLACED. THE CONTACT NOTICED THAT THE REPLACEMENT PART HAD A LABEL WHICH STATED THAT IT WAS A MOTOROLA SAMPLE MODULE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10390315March 15, 2011SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
AS DESCRIBED IN RECALL NUMBER 98V322000, THE LOWER BALL JOINT BROKE APART WHILE I WAS DRIVING THE VEHICLE. THIS VEHICLE WAS ORIGINALLY TITLED AS A FLEET VEHICLE WHICH WAS PART OF THE RECALL. THE MANUFACTURER REFUSES TO GET VEHICLE FIXED. IN FACT, THEY SAY THAT THERE ARE NO RECALLS AT ALL ON MY VEHICLE WHEN IN FACT THERE ARE THAT I KNOW HAVE NOT BEEN FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10386474March 4, 2011EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 65 MPH WHEN BOTH HEADLIGHTS FAILED. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE LIGHT CONTROL MODULE WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0