Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10383693February 18, 2011
WHEELS
2003 CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO HIS VEHICLE NOT BEING ABLE TO BE REPAIRED UNDER RECALL DUE TO HIS VIN NUMBER NOT BEING INCLUDED. *TGW THERE WAS A RECALL ON THE WHEELS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383274February 18, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 40 MPH THE CONTACT TURNING THE HEADLIGHT SWITCH AND THE HEADLIGHTS WOULD NOT TURN ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE DEALER WAS CONTACTED AND STATED THERE WERE SEVERAL COMPLAINTS ABOUT THE HEADLIGHTS BUT THERE WAS NOT A RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381730February 13, 2011
EXTERIOR LIGHTING
I WAS COMING HOME FROM WORK, AND I PULLED INTO A LOCAL SUBWAY SHOP, RECEIVED MY FOOD, AS I WENT TO TURN ON MY CAR, THE AUTOMATIC LIGHTS DID NOT COME ON, THE PARK LIGHTS DID, BUT NOT THE AUTOMATIC LIGHTS, I FLICKED THE LEVER TO HIGH BEAM BUT TO MY SURPRISE NO LIGHTS. I PULLED THE LEVER BACK AND HELD IT, UNTIL I GOT HOME, THIS IS A VERY DANGEROUS SITUATION... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380981February 7, 2011
FUEL SYSTEM, GASOLINE
I REPLACED THE FUEL PUMP, IT WORKED FOR TWO WEEKS, FAILED REPLACE THE FUEL PUMP WORKED FOR TWO MORE WEEKS THEN IT FAILED, TOOK IT TO FOR THEY REPLACED THE FUEL MODULE AND FUEL PUMP, TWO WEEKS LATER SAME PROBLEM FAILED FUEL PUMP. FOR FORD HAS NO IDEA. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381032February 7, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THEY BEGAN TO SMELL A BURNING ODOR. SHORTLY AFTER, THE HEADLIGHTS STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10380187February 4, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS THE HEADLIGHTS WOULD INTERMITTENTLY SHUT OFF. WHENEVER THE HEAD LIGHTS SHUT OFF THE CONTACT WAS UNABLE TO TURN THEM BACK ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,000. UPDATED 3/14/11 *CN UPDATED 04/22/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379963February 2, 2011
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE BEGAN TO HEAR A NOISE FROM THE REAR. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT HIS REAR AXLE HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY VERIFIED WHAT THE MECHANIC STATED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL 04V328000 (SUSPENSION: REAR). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379671January 31, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AT NIGHT AND WHEN HE ATTEMPTED TO USE THE HIGH BEAMS, HE HAD TO HOLD AND PULL THE SWITCH FOR THEM TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE HEADLIGHT CONTROL MODULE FAILED. THE VEHICLE WAS BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376394January 12, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 FORD CROWN VICTORIA POLICE INTERCEPTOR(NA). WHILE STARTING THE VEHICLE, THE CONTACT TURNED ON THE VENT AND WHITE TOXIC FLAKES ESCAPED FROM IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER AGREED TO COVER 50% OF THE REPAIR COSTS AND THE VEHICLE WAS REPAIRED. THE FAILURE OCCURRED AGAIN. THE CONTACT REFERENCED TSB 09-21-6. THE CONTACT CALLED THE MANUFACTURER WHO AGREED TO PAY 50% OF THE REPAIR COSTS AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 48,000. UPDATED 6/8/11 *CN UPDATED 06/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374893January 6, 2011
VEHICLE SPEED CONTROL
ON 12/29/2010 [XXX]WAS DRIVING HER 2004 CROWN VICTORIA (VIN NUMBER [XXX]) WHEN THE CAR ACCELERATED OUT OF CONTROL. SHE IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND TURNED OFF THE CAR. SHE THEN RETURNED HOME. [XXX] HER SON THEN TOOK THE CAR OUT TO CHECK THE PROBLEM. HE REACHED A SPEED OF 40 MPH AND TOOK HIS FOOT OFF THE ACCELERATOR AND THE CAR WOULD NOT SLOW DOWN UNTIL HE DEPRESSED THE BRAKE PEDAL. WE CONTACTED FORD AT 800-392-3673 AND WAS TOLD TO TAKE THE CAR TO THE LOCAL DEALERSHIP COURTESY FORD IN ROME GEORGIA. I SPOKE TO A CHRIS AT COURTESY FORD (706-235-4453) IN THEIR SERVICE DEPARTMENT AND WAS TOLD THERE WOULD BE A $79.95 TO CHECK FOR A PROBLEM. I TOLD HIM THAT WITH ALL THE RECENT PROBLEMS WITH UNATTENDED ACCELERATION PROBLEMS THERE SHOULD BE NO CHARGE TO CHECK THIS WHICH[XXX] REFUSED AND I TOLD HIM I WOULD FILE A REPORT WITH NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373713January 1, 2011
EXTERIOR LIGHTING
MY HEADLIGHTS WILL JUST GO OUT. THE PARKING LIGHT AND REAR LIGHT STAY ON. THE HEADLIGHT WILL GO OUT AND SOME TIMES FOR THE WHOLE RIDE. THEN SOMETIME THEY WILL STAY ON FOR THE RIDE. WHEN THE LIGHTS GO OUT YOU HAVE TO USE THE PASSING HIGH BEAMS. I CALLED THE DEALER AND TOLD HIM OVER THE PHONE WHAT WAS HAPPENING AND HE TOLD ME WHAT THE PROBLEM WAS WITHOUT EVEN LOOKING AT THE CAR. HE STATED HE KNEW WHAT IT WAS BECAUSE IT HAPPENS ALL THE. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. I WAS TOLD IT WOULD COST $342.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373463December 30, 2010
EXTERIOR LIGHTING
THE HEADLIGHTS IN MY 2003 FORD CROWN VICTORIA RANDOMLY TURN OFF AND BACK ON WITHOUT WARNING. THEY CAN STAY OFF FOR HOURS AT A TIME. SOMETIMES THEY ARE OFF, SOMETIMES THEY ARE ON AND USING THE HEADLIGHT SWITCH DOES NOTHING TO CORRECT ISSUE. I TOOK THE VEHICLE TO A FORD DEALERSHIP AND WAS TOLD IT IS THE LIGHTING CONTROL MODULAR WHICH IS GOING TO BE $700 JUST FOR THE PART. ALSO, I PURCHASED AN ADDITIONAL WARRANTY ON THE VEHICLE WHICH IS VALID FOR ANOTHER 7 MONTHS AND THE WARRANTY COMPANY IS TRYING TO DENY THE CLAIM. I CANNOT FIND A RECALL FROM FORD FOR THIS DEFECT. THE VEHICLE HAS APPROXIMATELY 70,000 MILES. I HAVE SEEN NUMEROUS POSTINGS FOR THE SAME ISSUE. THE CONSUMER SHOULD NOT HAVE TO PAY FOR THIS DEFECTIVE PART SINCE CLEARLY IT IS A WIDESPREAD ISSUE AND IS A SAFETY HAZARD WHEN DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373380December 29, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THIS IS THE FOURTH EVENT OF INCREASING ENGINE RPM WHEN DEPRESSING BRAKE TO STOP AT A STOP SIGN. AS IN TWO OTHER EVENTS, NO TRAFFIC WAS APPROACHING SO I HAD IMMEDIATELY WENT FROM A STOP (NOTING INCREASING ENGINE RPM) TO REMOVING FOOT FROM BRAKE PEDAL TO GO TO GAS PEDAL TO PROCEED ON PAST STOP RESULTING IN THE INCREASING ENGINE RPM BEING A NON-EVENT IN TERMS OF ENGINE RACING OUT OF CONTROL. NOT SO WITH A THIRD EVENT IN WHICH I STOPPED AT AN AUTOMATIC GATE AND HAD TO STAY STOPPED WITH ENGINE RPM AGAIN INCREASING AND CONTINUOUSLY TO INCREASE TO THE POINT THAT I HAD TO LOCK DOWN ON BRAKE TO KEEP FROM BEING PULLED INTO THE GATE AND WAS ABLE TO COMPLETELY STOP BY CUTTING OFF THE IGNITION. THIS THIRD RACING OUT OF CONTROL WAS REPORTED BY CONFIRMATION NUMBER (ODI) 10355856. THIS THIRD EVENT RESULTED IN THE VEHICLE MANUFACTURER ASKING ME TO TAKE CAR TO LOCAL DEALER WHERE CAR WAS LEFT FOR A DAY WITH RESULT OF 'NO TROUBLE FOUND' AND SERVICE ADVISOR'S OPINION "YOU HAD FOOT ON BRAKE AND GAS AT THE SAME TIME". NOT SO. I HAD SPECIFICALLY CHECKED FOR THIS CONDITION AT TIME OF ATTEMPTED STOP. THIS THIRD EVENT OCCURRED 9/15/2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372251December 23, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2004 FORD CROWN VICTORIA - HEAD LIGHTS TURNS OFF WHILE DRIVING - SPOKE TO FORD AGENCY AND SAID PROBLEM IS IN THE HEADLIGHT CONTROL MODULE AND MODULE MUST BE REPLACED - $511 PART - SAID A COMMON PROBLEM. LIGHTS TURN BACK ON AFTER 1-2 MINUTES. VERY DANGEROUS SITUATION. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371993December 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
I BOUGHT FORD VICTORIA CROWN MODEL 2005 FROM AN INDIVIDUAL ON DEC. 2009. IT WAS POLICE CAR. AFTER I BOUGHT THE CAR WITHIN A MONTHS TIME I HIT ANOTHER VEHICLE. I LOST CONTROL AND THE BRAKE DIDN'T WORK. IT DIDN'T STOP BY HITTING ONCE, IT WAS AMAZING HITTING BACK AGAIN AND AGAIN. MY CAR OR EVEN THE OTHER CAR DIDN'T HAVE ANY BODY DAMAGE AND AFTER 1 HOUR I STARTED DRIVING AND ON MY WAY HOME THE SAME THING HAPPENED. I GOT OUT OF THE ROAD BUT NO ACCIDENT. I TOOK THE CAR TO THE GARAGE AND I PAID $800.00 FOR THE MAINTENANCE. I USED THE CAR FOR A TAXI CAB. AGAIN I HAVE ANOTHER PROBLEM WITH THIS CAR. I HAD TO TAKE A CUSTOMER TO THE AIRPORT AND BEFORE I GOT THERE, SMOKE WAS COMING OUT AND I STOPPED THE CAR IN THE AIRPORT GARAGE. THIS TIME IT BECAME COMPLETELY OUT OF SERVICE AND I HAD THE VEHICLE TOWED TO THE GARAGE. THE RESULT AS THE MECHANIC TESTED SAID THE TRANSMISSION IS TOTALLY OUT OF USE AND NEED ANOTHER ONE. AGAIN TWO MONTHS BACK WHILE DRIVING I LOST CONTROL OF THE BRAKE AND STOP OUT OF THE ROAD. RECENTLY ON SUNDAY DEC. 19, 2010 MAJOR ACCIDENT HAPPENED. WHILE DRIVING I COULDN'T CONTROL THE BRAKE AND THE VEHICLE ACCELERATED ON ITS OWN. SO, I HIT THE FENCE ON THE ROAD AND THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TOWED TO THE GARAGE AND WHEN THE MECHANIC TESTED HE COULDN'T FIND ANYTHING, EVEN HE DID A ROAD TEST. I WAS ADVISED THIS VEHICLE IS DANGEROUS IF I START DRIVING . I CAN SUBMIT ALL MY EXPENSES WHICH I PAID FOR THE MAINTENANCE IF POSSIBLE. THANKS TO A FRIEND WHO GAVE ME INFORMATION TO CHECK ONLINE IF THIS VEHICLE MODEL IS RECALL . UPDATED 01/03/11 *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10371051December 17, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS TURNED OFF AND ON INTERMITTENTLY. THE HIGH BEAMS ALSO DID NOT FUNCTION. THE CONTACT HAD TO KEEP THE TURN SIGNAL ON TO SEE WHEN THE FAILURE OCCURRED. THE DEALER STATED THAT THE LIGHT CONTROL MODULE FAILED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371098December 17, 2010
EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT, THE HEADLIGHTS WILL SHUT OFF ABRUPTLY CAUSING A SERIOUS DRIVING HAZARD VIA GREATLY REDUCED VISIBILITY. PARKING LIGHTS WILL FUNCTION, AND BRIGHT FLASH WILL WORK, BUT NO HI BEAM IS AVAILABLE UNLESS THE FLASH LEVER IS HELD. LIGHTS MAY GO BACK ON AT ANY TIME, OR NOT TURN ON UNTIL THE NEXT TIME CAR IS STARTED AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370339December 13, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ON WHEN SUDDENLY THE HEADLIGHTS BECAME INOPERATIVE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND THE TURN SIGNAL WAS ENGAGED AND THE HEADLIGHTS TURNED BACK ON. THE CONTACT CONTINUED DRIVING. THE FAILURE OCCURRED AGAIN AND THE HEADLIGHTS FAILED TO OPERATE. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE HEADLIGHT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 39,195.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369440December 7, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND ATTEMPTING TO DECELERATE, THE BRAKES FAILED. THE VEHICLE WAS PUT INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE BRAKE LINE WAS CORRODED. THE BRAKE LINE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369491December 7, 2010
SEAT BELTS
POSSIBLE FAILURE OF THE PRE-TENSIONER SYSTEM IN A 2009 FORD CROWN VICTORIA FROM ROLL-OVER CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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