Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10350685August 19, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
LIGHTING CONTROL MODULE (LCM) FAILURE EXACTLY AS DESCRIBED BY OTHERS REPORTING THE SAME PROBLEM. THE LCM HAD TO BE REPLACED AND THE SECOND ONE FAILED AS WELL AND IS CURRENTLY BEING REPLACED. THIS IS AN EXPENSIVE PART AND CAUSES A VERY DANGEROUS SITUATION AS IT HAPPENS INTERMITTENTLY UNTIL IT COMPLETELY FAILS. IT SHOULD BE NOTED THAT THE A/C FAN OPERATION IS ALSO TIED TO THE SAME RELAY THAT FAILS IN THE LCM. FORD CLAIMS THERE'S BEEN NO RECALL ON THIS FAILURE. MY CV IS THE SPORT LX AND HAD UNDER 46000 MILES WHEN IT HAPPENED THE FIRST TIME AND LESS THAN 48000 THE SECOND TIME. OUR OTHER CV OF THE SAME YEAR IS THE DIGITAL MODEL CV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349772August 16, 2010
SUSPENSION:FRONT
1995 CROWN VICTORIA HAD A BLOW OUT ON THE EXPRESSWAY AT 55 MPH AT ABOUT MIDNIGHT AFTER PICKING UP OUR GRANDSON FROM THE AIRPORT DON'T KNOW FOR SURE IF BALL JOINT BROKE FIRST OR TIRE DID MY HUSBAND MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD WITHOUT HITTING ANY THING. THIS HAPPENED MAY 24TH 2009 THE OTHER BALL JOINT JUST BROKE TODAY AUGUST 16 2010 CAR WAS GOING ABOUT 5MPH WHEN IT HAPPENED TODAY. WHAT ARE THE ODDS THIS WAS JUST A COINCIDENCES OR THIS WAS A DEFECT IN MANUFACTURING SOMEONE COULD HAVE BEEN KILLED. WE WERE LUCKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349502August 15, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
INTAKE MANIFOLD FAILURE, CRACKED IN REAR AT HEATER HOSE BOSS THAT RESULTED IN COOLANT LOSS. ALSO, THE #4 IGNITION COIL WAS DAMAGED BY COOLANT LEAKING ON TO IT FROM CRACKED MANIFOLD... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347391August 5, 2010
STEERING
THE STEERING COLUMN BEGINS TO SEPARATE IN THE UPPER PORTION OF THE STEERING COLUMN TUBE. THE STEERING WHEEL BINDS AND IS VERY DIFFICULT TO MOVE FROM LEFT TO RIGHT. WE HAVE EXPERIENCED IN A LIKE VEHICLE THAT THE SHAFTS IN THE UPPER COLUMN ACTUALLY SEPARATED AND THE VEHICLE HAD NO MECHANICAL CONNECTION TO THE FRONT WHEELS. THE OPERATOR WAS ABLE TO BRING THE VEHICLE TO A SAFE STOP BUT THEY HAD JUST BEGUN TO ACCELERATE FROM A TRAFFIC LIGHT WHEN THE SHAFTS SEPARATED AND THE VEHICLE SPEED WAS MINIMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347404August 5, 2010
STEERING
THE STEERING COLUMN IN THIS VEHICLE SEPARATED IN THE UPPER PORTION OF THE STEERING COLUMN TUBE. THE STEERING WHEEL BINDS AS REPORTED AT FIRST AND IS VERY DIFFICULT TO STEER FROM LEFT TO RIGHT. WHEN THE UPPER STEERING COLUMN SHAFTS SEPARATED FROM THIS VEHICLE IT HAD NO MECHANICAL CONNECTION TO THE FRONT WHEELS. THE OPERATOR WAS ABLE TO BRING THE VEHICLE TO A SAFE STOP BUT THEY HAD JUST BEGUN TO ACCELERATE FROM A TRAFFIC LIGHT WHEN THE SHAFTS SEPARATED AND THE VEHICLES SPEED WAS MINIMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347407August 5, 2010
STEERING
THE STEERING COLUMN BEGINS TO SEPARATE IN THE UPPER PORTION OF THE STEERING COLUMN TUBE. THE STEERING WHEEL BINDS AND IS VERY DIFFICULT TO MOVE FROM LEFT TO RIGHT. WE HAVE EXPERIENCED IN A LIKE VEHICLE THAT THE SHAFTS IN THE UPPER COLUMN ACTUALLY SEPARATED AND THE VEHICLE HAD NO MECHANICAL CONNECTION TO THE FRONT WHEELS. THE OPERATOR WAS ABLE TO BRING THE VEHICLE TO A SAFE STOP BUT THEY HAD JUST BEGUN TO ACCELERATE FROM A TRAFFIC LIGHT WHEN THE SHAFTS SEPARATED AND THE VEHICLE SPEED WAS MINIMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346368July 30, 2010
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 60 TO 70 MPH AND ENGAGED THE CRUISE CONTROL; HOWEVER, THE CRUISE CONTROL WOULD NOT OPERATE. THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER 08V051000, VEHICLE SPEED CONTROL CRUISE CONTROL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REFUSED TO CORRECT THE FAILURE. THE CONTACT STATED THAT THE CRUISE CONTROL WAS FUNCTIONAL BEFORE THE RECALL REMEDY REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 51,717. UPDATED 09/28/10 *BF THE CONSUMER ALSO STATED THE AIR BAG LIGHT ILLUMINATED AFTER THE CRUISE CONTROL WAS INSPECTED. UPDATED 10/01/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345724July 27, 2010
EXTERIOR LIGHTING
HEAD LIGHTS ON 2004 FORD CROWN VICTORIA WILL GO OFF WHILE DRIVING AT NIGHT AND SOMETIMES WILL COME BACK ON THEN AT TIMES THEY WILL NOT COME ON AT ALL. I AM A SINGLE WOMAN AND ON A FIXED INCOME THIS PART IS VERY EXPENSIVE SO I REALLY THINK FORD NEEDS TO DO SOMETHING ABOUT IT , I HAVE REPLACED MY SWITCH ON IT THINKING THIS WAS THE PROBLEM BUT IT WASN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345738July 27, 2010
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE THE VEHICLE WAS BEING SERVICED BY A LOCAL MECHANIC, THE CONTACT WAS INFORMED THAT BOTH REAR AXLE BEARINGS WERE WORN AND WOULD NEED TO BE REPLACED. IN ADDITION, ONE OF THE SEALS WAS LEAKING. THE MECHANIC REPAIRED THE VEHICLE AT THE CONTACT'S EXPENSE. THE CONTACT REFERENCE NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) BUT COULD NOT CONFIRM IF HIS VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345102July 24, 2010
EXTERIOR LIGHTING, INTERIOR LIGHTING, SEAT BELTS
THE HEADLAMPS TURN OFF WHILE DRIVING OR DON'T TURN ON AT ALL [VERY INTERMITTENT][VERY SCARY][VERY DANGEROUS!!] I LIVE IN THE COUNTRY AND THERE ARE NO STREETLIGHTS,JUST IMAGINE LOSING YOUR ONLY SOURCE OF LIGHT ! A NEW LIGHTING CONTROL MODULE IS NEEDED AT A COST OF 500.00 P&L . RESEARCH HAS SHOWN THAT 2002 - 2005 CROWN VIC POLICE AND PASSENGER VEHICLES HAVE THIS SAFETY PROBLEM THAT NEED TO BE ADDRESSED BEFORE SOME ONE DIES ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344602July 21, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY SON HAS HAD A COUPLE OF INCIDENTS WHERE THE HEADLIGHTS ON HIS 2004 CROWN VICTORIA HAVE SUDDENLY GONE OUT. THIS COULD BE A VERY DANGEROUS SITUATION. BROUGHT IT TO MECHANIC WHICH SAID IT WAS THE LIGHT MODULE. EXPENSIVE FIX AT @ 500.00. SEEMS TO BE A VERY COMMON THING IN THESE CARS AND I CAN'T BELIEVE THERE HAS NOT BEEN A RECALL ON THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343727July 17, 2010
ELECTRICAL SYSTEM
1994 CROWN VICTORIA ERUPTED INTO FLAMES WHEN STARTED. FIRST SMOKE CAME FROM THE DASHBOARD THEN FLAMES. THE CAR WAS PARKED IN MY DRIVEWAY AND SO THE SIDING ON THE HOUSE MELTED. THE CAR IS A TOTAL LOSS. THIS HAPPENED YESTERDAY JULY, 16, 2010. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10342913July 13, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 FORD CROWN VICTORIA. THE CONTACT STATED ON SEVERAL OCCASIONS WHILE BRAKING FROM APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED EXCESSIVELY AND JUMP. THE DEALER ADVISED THAT THE WARRANTY WAS EXPIRED AND THE VEHICLE WOULD NEED DIAGNOSTIC TESTING AT HIS EXPENSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342157July 9, 2010
FUEL SYSTEM, GASOLINE
FORD CROWN VICTORIA FUEL PUMP FAILURES.ERRATIC FUEL PUMP OPERATION AND SUBSEQUENT FAILURE RESULTING IN LOSS OF POWER AND VEHICLE STOPPING IN ROADWAY. 17 SHERIFF'S DEPUTY PATROL CARS HAVE HAD SUDDEN FUEL PUMP FAILURES SINCE 6/1/2010. ALL 17 FUEL PUMPS HAVE HAD TO BE REPLACED. FORD REPLACE 4 IN WARRANTY. IN THE PAST 3 YEARS WE HAVE HAD TO REPLACE APPROXIMATELY 100 FUEL PUMPS IN CROWN VICTORIA POLICE CARS. FORD ALWAYS BLAMES THE FUEL WHEN THE CAR IS OUT OF WARRANTY BUT REPLACES THE PUMPS WHEN IN WARRANTY. ETHANOL IN FUEL IS THE ROOT OF THE PROBLEM. FORD SHOULD DESIGN A PUMP THAT CAN PUMP ETHANOL AND LAST AT LEAST 100,000 MILES. AS WITH ANY SUDDEN LOSS OF POWER IN THE ROADWAY THERE IS THE RISK OF A AND ACCIDENT DUE TO SUDDEN INCREASE STEERING EFFORT REQUIRED, SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. THIS IS DEFINITELY A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342164July 9, 2010
FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342163July 9, 2010
FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342170July 9, 2010
FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342172July 9, 2010
FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE, LOSS OF POWER, SHUT DOWN IN ROADWAYS, POTENTIAL FOR CRASH DUE TO SUDDEN INCREASED STEERING EFFORT REQUIRED AND SUDDEN DECELERATION WITHOUT BRAKE LIGHT ACTIVATION. FORD REPLACES IN-WARRANTY, BUT BLAMES THE FUEL QUALITY WHEN OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342009July 8, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH HE SMELLED ANTI FREEZE. HE TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICL. HE HAD PREVIOUSLY RECEIVED A RECALL LETTER FOR THE INTAKE MANIFOLD BUT THE DEALER DID NOT PERFORM THE RECALL REPAIR. THE VEHICLE HAD THREE TRANSMISSION REPLACEMENTS FOR THIS FAILURE, TWO BY THE DEALER AND ONE THE CONTACT . HE STATED THAT THERE WAS ANTI FREEZE ALL OVER HIS ENGINE. HE STATED HE HAS TAKEN THE VEHICLE TO THE DEALER THREE TIMES AND THEY ADVISED HIM THAT HE HAS TO PAY FOR THE REPAIRS. THE DEALER STATED THE FAILURE WAS DUE TO THE INTAKE MANIFOLD. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341923July 7, 2010
STRUCTURE
PAINT IS FAILING ALL OVER CAR: HOOD, ROOF, SIDE MOLDING, AND BUMPERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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