Ford Crown Victoria Complaints

3,074 consumer complaints on file.

#10442101January 2, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER EATC BLEND DOOR MOTOR FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442035January 1, 2012
FUEL SYSTEM, GASOLINE
FUEL LEAKING FROM PIN HOLE IN FUEL RAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441664December 29, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 65 MPH WHEN THE HOOD LATCH FAILED AND CAUSED THE HOOD TO ABRUPTLY FLY OPEN, OBSCURING THE CONTACT'S VISION OF THE ROADWAY. THE CONTACT PULLED OVER AND CLOSE HIS HOOD. THE VEHICLE WAS TOWED HOME. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441501December 28, 2011
ELECTRICAL SYSTEM, SUSPENSION
TL- THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LIGHT CONTROL MODULE FAILED. THE CONTACT WAS TRAVELING DOWN A MOUNTAIN ROAD WHEN THE LIGHT FAILED. THE HEADLIGHTS AND THE HIGH BEAM HEADLIGHTS WERE BOTH INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS CONFIRMED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE REAR AXLE BEARING WOULD EXHIBIT A VERY LOUD NOISE WHEN DRIVING. THE CONTACT STATED THAT THERE WAS A MANUFACTURER'S RECALL FOR BOTH THE REAR AXLE AND THE HEADLIGHTS FOR THE SAME YEAR, MAKE AND MODEL BUT ONLY FOR THOSE VEHICLES THAT WERE BEING UTILIZED AS POLICE VEHICLES ONLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440397December 19, 2011
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LOW-BEAM HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE CONTROL MODULE FOR THE LOW BEAM HEADLIGHTS FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 70,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439974December 14, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL INTERMITTENTLY OVER A TWO MONTH PERIOD. IN ORDER TO VIEW THE ROADWAY, THE CONTACT WOULD UTILIZE THE HIGH BEAM LIGHTS. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 176,079. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438829December 7, 2011
EXTERIOR LIGHTING
I RECENTLY BEGAN HAVING HEADLIGHT AND PARKLIGHT/ TAILLIGHT TROUBLE WHEN MY HEADLIGHTS STARTED TO SHUT OFF WHILE I WAS DRIVING. I OWN A 2003 FORD CROWN VICTORIA I STILL HAD MY DASH LIGHTS AND TAIL LIGHTS WORKING. APPARENTLY IT IS SOME SORT OF DESIGN FLAW IN THE LCM AND IT ONLY APPLIES TO THE LOW BEAMS AND CONSTANT ON HIGH BEAM FUNCTION. THE FLASH TO PASS FUNCTION WILL STILL WORK THOUGH WHEN IT WAS MALFUNCTIONING. IT SEEMS TO BE ON THE LCM OR LIGHTING CONTROL MODULE. OR THE BCM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438872December 7, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND WOULD FLICKER ON AND OFF WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE MAIN ELECTRICAL MODULAR CONTROL BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,734.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438605December 5, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437134December 1, 2011
AIR BAGS:FRONTAL
2003 FORD CROWN VICTORIA. CONSUMER STATES AIR BAGS DID NOT DEPLOY DURING CRASH *TGW THE CONSUMER SUFFERED A MINOR INJURY AND HIS WIFE WAS SEVERELY INJURED. *JB UPDATED 09/18/12 UPDATED 02/09/12. *JB UPDATED CUSTOMER ADDRESS. UPDATED 10/04/12
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10437849November 30, 2011
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH HIS HEADLIGHTS FAILED AND DID NOT COME BACK ON. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 02/01/12*LJ UPDATED 02/08/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437698November 29, 2011
SUSPENSION
TL* THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER SIDE FRONT FELL TO THE GROUND AND THE TIRE BUCKLED INWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE BALL JOINT HAD COME OUT FROM THE SOCKET AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438291November 26, 2011
ENGINE AND ENGINE COOLING
THE ENGINE STALLED WHILE DRIVING, FOR NO APPARENT REASON. DRIVER (MY RETIRED MOTHER, AGE 72) HAD TO GET CAR OFF ROAD AND RESTART CAR TO CONTINUE. THE POWER STEERING DISABLED WHEN THE CAR ENGINE STALLED. THIS HAS HAPPENED MULTIPLE TIMES (2-3) OVER THE PAST MONTH, AND THE LOCAL FORD DEALERSHIP CANNOT REPLICATE THE PROBLEM AND IS UNABLE TO CORRECT IT. ON ANOTHER OCCASION THERE WAS A THUMPING NOISE AND THE CAR SLOWED CONSIDERABLY, BUT THEN PICKED BACK UP AGAIN. THE "ENGINE HEAT/THERMOMETER" LIGHT HAS FLASHED ALSO, BUT THE ENGINE TEMPERATURE HEAT IS NORMAL. I CONSIDER THIS A VERY DANGEROUS SITUATION FOR MY MOTOR IF IT WOULD HAPPEN IN A HEAVILY CONGESTED, HIGH TRAFFIC AREA AND COULD CAUSE A VEHICLE CRASHES. IT IS A VERY STRESSFUL SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437265November 25, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 30 MPH, THE BRAKE AND THE ABS LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE BEGAN TO EXPERIENCE AN INCREASED STOPPING DISTANCE AFTER THE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP, WHO PERFORMED A DIAGNOSTIC TEST THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 90,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436435November 19, 2011
SUSPENSION
THE REAR AXLE WENT OUT ON THE PASSENGER SIDE APPROXIMATELY 8 MONTHS OR SO BEFORE THE DRIVER SIDE REAR AXLE STARTED GOING. THERE HAVE BEEN RECALLS FOR THIS SAME THING ON THE SAME MAKE, YEAR AND MODEL AS MY CAR. WE REPLACED THE PASSENGER REAR AXLE AND ARE NOW FACING HAVING TO REPLACE THE DRIVER'S SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436325November 18, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 25 MPH WHEN THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE LCM RELAY SWITCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000. UPDATED 12/01/11 *BF UPDATED 12/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436423November 18, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I PURCHASE MY VEHICLE ON OCTOBER 24TH, 2011 FROM A PRIVATE PARTY WHO SAID, "THE COOLANT LEAK", BUT THE VEHICLE OVER HEATED WHEN I DROVE IT HOME LESS THAN 3 MILES AWAY THE HOOD OF MY CAR WAS SMOKING. AFTER TAKING IT TO A LOCAL MECHANIC WITH MY FRIEND WHO DROVE HIS CAR TO ENSURE MY SAFETY, MY CAR BEGAN TO OVER HEAT AFTER DRIVING IT FOR 10 MINUTES! I WAS SO FRANTIC THAT I THOUGHT I WAS GOING TO BURNED UP IN THE CAR. THE MECHANIC TOLD ME THE NEXT DAY IT WAS THE INTAKE MANIFOLD AND INFORM ME THAT THIS MAY BE A RECALL AND TO CHECK WITH THE FORD CORPORATION AND I DID CALLED FORD CORPORATION AND FOUND OUT THIS VEHICLE HAD CONTROL CRUISE HARNESS AND A INTAKE MANIFOLD RECALL ID IS 01M02, THE DEALERSHIP FOR CAMELBACK FORD IN PHOENIX, MR. CHAD MCDOWELL OFFER THIS RECALL NUMBER BUT HIS EMPLOYEE [XXX] OFFER TO HELP ME FIX THE BOTH PROBLEMS, THEN LATER ON NEGATED. I FEEL A RECALL OF ANY VEHICLE SHOULD NEVER BE EXPIRED BASE ON THESE ISSUES OF SAFETY AND REGARDLESS OF A SETTLEMENT THAT MAY HAVE BEEN REACHED, THERE ARE MILLIONS OF PEOPLE WHO NEED TO HAVE THEIR VEHICLE REPAIR TO MAKE IT AT LEAST A WHOLE AGAIN AS MUCH AS POSSIBLE AND AVOID A POSSIBLE INJURY OR DEATH. I FOUND THE RECALL OF THIS INTAKE MANIFOLD OFFERING CONSUMER UP TO $ 750 TO REPAIR THE CAR WITHOUT ANY RECEIPTS? WHAT ABOUT THE PEOPLE WHO PURCHASE THE VEHICLE AFTERWARDS, IS THAT FAIR. NOW MY CONCERN IS THAT I AM SMELLING GASOLINE WHEN I AM DRIVING AND I BELIEVED IT MAY HAVE SOMETHING TO DO WITH THE GAS LINE OR THE SENSOR, AND I HATE PUTTING MORE MONEY INTO THE VEHICLE. I FEAR THAT THE MECHANIC WILL TELL ME ITS GOING TO BE A COSTLY MATTER AND IT'S NEVER GOING TO STOP WITH THIS CAR AND I JUST WANT TO GET RID OF IT OR HAVE IT REPAIR AS IT SHOULD OF BEEN BY THE DEALERSHIP BUT THE FORD COMPANY WOULD NOT APPROVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436254November 17, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL WHETHER ON AUTOMATIC OR MANUAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436058November 16, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 70 MPH WHEN THE HOOD POPPED OPEN, IMPAIRING THE CONTACT'S VISION OF THE ROADWAY AND SHATTERING THE FRONT WINDSHIELD. THE CONTACT WAS ABLE TO SAFELY PULL OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE HOOD BUT THE LATCH WOULD NOT CATCH. THE CONTACT THEN SECURED THE HOOD CLOSED BY TYING IT DOWN. THE CONTACT TOOK THE VEHICLE TO A LOCAL BODY SHOP TO REPLACE THE HOOD, HOOD LATCH AND THE WINDSHIELD. THE CONTACT WAS ADVISED OF A RECALL UNDER NHTSA CAMPAIGN I.D. NUMBER: 97V024000 (LATCHES/LOCKS/LINKAGES:HOOD:LATCH) AND CALLED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN TO WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 124,661.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434777November 7, 2011
ELECTRICAL SYSTEM
LIGHT CONTROL MODULE FAIL FORD HAS UPGRADED THIS ITEM 22 TIMES SO FAR AND FAIL TO DO ANY THING ABOUT FOR CONSUMERS THAT HAVE THIS PROBLEM I DON'T UNDERSTAND WHY THERE IS NO RECALL ON THIS PART HEADLIGHTS WHEN TURN ON DON'T GO ON OR HEADLIGHTS GO OUT WHEN DRIVING LIGHT SWITCH TURNED TO ON SOMETIMES WORKS AND SOMETIMES IT WONT TURN LIGHTS ON... I HAD IT DIAGNOSIS AT A FORD DEALER AND THEY COME UP WITH DEFECTIVE COMPONENT IN LIGHT CONTROL MODULE AT AN OUTRAGEOUS PRICE OF 707.00 AND ANOTHER 200.00 HUNDRED TO PROGRAM IT AND YET ANOTHER 200.00 TO INSTALL IT.... THERE MUST BE TOLD TO RECALL THIS MODULE AND REPLACE IT I WISH EVERYONE WITH THIS PROBLEM WOULD FILE COMPLAINT WITH NSTB NATIONAL SAFETY TRANSPORTATION BOARD I UNDERSTAND NOW THAT THE NEW MODULE WHICH FORD MAKES NOW COME ALREADY PROGRAMMED SO WHY WOULD THEY CHARGE FOR IT AGAIN PEOPLE PLEASE FILE COMPLAINT LETS MAKE FORD LISTEN TO US FORD CUSTOMERS.... THANK YOU FOR LISTENING... I HOPE SOMETHING WILL BE DONE SOON [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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