Dodge Journey Complaints

5,556 consumer complaints on file.

#11232493July 16, 2019
ELECTRICAL SYSTEM
THE HORN BLOWS ON ITS OWN AT ANY TIME. IT DOES NOT MATTER IF I AM DRIVING OR IF THE CAR IS TURNED OFF. IT DOES THIS AT ALL HOURS OF THE DAY/NIGHT. PUSHING THE CAR ALARM BUTTON OR PANIC BUTTON DOES NOT STOP IT FROM BLOWING. I HAVE MY LOCAL MECHANIC CHECK AND HE STATES THE WIRING IS FINE SO THE PROBLEM MUST BE COMING FROM THE STEERING COLUMN AREA WHERE YOU PUSH TO BLOW THE HORN. THE ONLY WAY TO MAKE IT STOP WAS TO REMOVE THE TWO FUSES FOR THE HORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232488July 16, 2019
ELECTRICAL SYSTEM
TAKATA RECALL I AM MAKING A COMPLAINT ON MY 2010 DODGE JOURNEY MY HORN GOES OFF SEVERAL TIMES A DAY FOR NO APPARENT REASON IT'S BEEN DOING THIS FOR A FEW MONTHS. I ALSO HAD TO REPLACE 2 ACTUATORS WITHIN 6 MONTHS AND NOW ITS MAKING THE SAME CLICKING NOISE AS BEFORE. THESE CARS NEED TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232019July 15, 2019
ELECTRICAL SYSTEM
REMOTE STARTER DOESN'T WORK KEYPAD WILL NOT OPEN DOORS ALARM KEEPS GOING OFF WHEN OPENING DOORS WHEN OPENING DOORS ANYTIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232033July 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM WILL SHUT COMPLETELY DOWN WHILE DRIVING THE CAR. THE WIND SHIELD WIPERS WILL COME ON BY ITSELF, YOU WILL NOT BE ABLE TO TURN THEM OFF. THE COOLING AND HEATING SYSTEM WILL SHUT DOWN. DURING THIS TIME, YOU CANNOT USE YOUR POWER WINDOWS. EVERY WARNING WILL COME ON. THIS CAR IS A NIGHTMARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232120July 15, 2019
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING THE AIR CONDITIONING AUTOMATICALLY COMES ON. I WAS DRIVING TO WORK ON A RESIDENTIAL STREET, DECIDED TO OPEN THE WINDOW EVEN THOUGH IT WAS 8:30AM AND IT WAS ALREADY 95 DEGREES OUTSIDE HERE IN VEGAS. DIDN'T GET OUT OF MY COMPLEX BEFORE THE AIR CONDITIONER CAME ON BY ITSELF. ALSO WITH THE AIR CONDITIONER ON, MY CAR SEEMS TO RUN HIGHER IN IDLE AND WHILE DRIVING IT SEEMS TO DOUBLE STEP WHEN BRAKING AND COMING TO A STOP. IT DOES LIKE A SMALL JERK IN ACCELERATION COMING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231769July 14, 2019
ELECTRICAL SYSTEM
ALARM KEEPS GOING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231830July 14, 2019
ENGINE
TAPPING NOISE UNDER HOOD. TOOK TO 3 DIFFERENT MECHANICS AND EACH ONE TOLD ME THIS IS A DEFAULT WITH THE MANUFACTURER. HAD OIL CHANGE DONE AND TAPPUNG NOISE STILL CONTINUES. THE MECHANICS STATED THAT THE NOSIE IS COMING FROM THE TOP AND COST BETWEEN $600-$3500 TO HAVE REPAIRED. THIS HAPPENS ALL THE TOME WHEN VEHICLE IS RUNNING OR IDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231619July 13, 2019
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING MY JOURNEY WILL STALL AND I LOSE POWER STEERING AND BRAKES WITH NO WARNING. IT ALSO RANDOMLY HAPPENS WHEN STOPPING. THIS HAS HAPPENED WHILE SITTING IN TRAFFIC AT A RED LIGHT AND WHEN IT TURNS GREEN MY CAR DOESN'T MOVE. HAD TO PUT IT IN PARK AND RESTARTED WITH NO ISSUES. THIS HAPPENED WHEN STOPPING AT A STOP SIGN. HAD TO PUT IT IN PARK AND RESTART. THIS HAPPENED WHEN SLOWING DOWN TO TURN LEFT. LOST ALL POWER STEERING AND BRAKES. ALMOST HAD A HEAD ON COLLISION AND REAR ENDED WITH 2 CHILDREN IN THE CAR. AFTER I GOT THE CAR TO STOP I HAD TO PUT IT IN PARK AND START. EVERY TIME THIS ISSUE HAPPENS I HAVE TO PUT IT IN PARK AND IT STARTS RIGHT BACK UP. I HAVE TAKEN TO THE DEALERSHIP TWICE, SAME ISSUES AND THEY SAY NOTHING IS WRONG BECAUSE THEY ARE NOT GETTING AN ERROR CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231415July 12, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT REMOVED THE KEY FROM THE IGNITION SWITCH, BUT THE ENGINE DID NOT SHUT OFF. THE CONTACT HAD TO REMOVE A FUSE FROM THE FUSE BOX IN ORDER TO SHUT OFF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231023July 11, 2019
ELECTRICAL SYSTEM
IGNITION MODULE WENT OUT IN DRIVEWAY. WOULD TURN THE CAR TO OFF, TAKE THE KEY OUT, BUT THE CAR WOULD CONTINUE TO RUN. YOU CAN DRIVE THE CAR WITHOUT THE KEY IN THE IGNITION. TOOK IT TO THE DEALERSHIP, THEY HAD TO REPLACE THE IGNITION MODULE AND REPLACE TWO OF MY CAR KEYS. DROVE THE CAR TO THE DEALERSHIP WITHOUT THE KEY IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230398July 9, 2019
ENGINE
WE PURCHASED THIS VEHICLE USED, BACK IN FEBRUARY. OVER THE LAST SEVERAL MONTHS THE VEHICLE HAD SPORADICALLY SHUT OFF WHILE DRIVING. THE ENGINE COMPLETELY STOPS WHILE MOVING. SOME TIMES IT TAKES MULTIPLE ATTEMPTS TO TURN IT BACK ON AFTER SHUTTING DOWN AND OTHER TIMES IT WILL TURN BACK ON. WE HAVE ALREADY HAD THE CAR LOOKED AT AND HAD SOME RECALL WORK DONE TO IT, BUT THIS KEEPS HAPPENING EVEN SO. IT HAPPENED AGAIN TODAY WHILE GOING 40 MPH, 2 SECONDS BEFORE THE CAR STALLED THE CHECK ENGINE LIGHT CAME ON AND THEN THE CAR STOPPED WHILE DRIVING. THANKFULLY THE PERSON BEHIND ME WAS NOT FOLLOWING TOO CLOSE BECAUSE THEY ALMOST HIT ME WHEN THE CAR STOPPED MOVING. I WAS DRIVING ON A CITY STREET WITH MODERATE TRAFFIC AROUND ME, SO I AM LUCKY THAT NO ONE HIT ME WHEN THE CAR CAME TO A COMPLETE STOP. I WAS ABLE TO PUT THE CAR IN PARK AND PUT MY HAZARDS ON, WHILE WAITING TO RESTART THE CAR. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND I AM SURE THIS WON'T BE THE LAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230432July 9, 2019
UNKNOWN OR OTHER
HORN RANDOMLY GOES OFF WHILE DRIVING OR PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230598July 9, 2019
POWER TRAIN
62 TE TRASMISIN P0750A SELENOIDE ARRANCA EN MOVIMIENTO NO CAMBIA SE DEJA ENFRIAR Y TRABAJA LUEGO SUVE TEMPERATURA UN 1/4 Y NO CAMBIA LA TRASMISIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230084July 8, 2019
STEERING
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING AND ATTEMPTING TO TURN, THE POWER STEERING SEIZED AND MADE IT DIFFICULT TO STEER OR TURN THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229729July 6, 2019
UNKNOWN OR OTHER
ABS, AWD SERVICE , THE VEHICLE LOSES POWER AND STOP, HAVE TO TURN CAR OFF AND BACK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229735July 6, 2019
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
PRECISELY ON 7.3.19 I HAD 4 OF MY CHILDREN WITH ME HEADING TO A HOLIDAY PARADE. MY CAR W/O WARNING COMPLETELY STOPPED IN THE MIDDLE OF A ROAD. NO POWER, NO BRAKES, NO STEERING. AIR WAS STILL BLOWING; RADIO STILL PLAYING. MY DAUGHTER AND I PUSHED MY CAR TO THE CURB, MY HUSBAND CAME AND PUSHED MY CAR FURTHER TO AVOID AN ACCIDENT. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED AND RESTARTED FINE. DROVE ANOTHER .5 CITY BLOCK; STOPPED AT A STOP SIGN, PULLED OUT AND MY CAR DIED AGAIN IN THE MIDDLE OF THE INTERSECTION. MY HUSBAND WAS STILL BEHIND ME & PUSHED US OUT. WE DROVE HOME. HE LOOKED UNDER THE HOOD, NOTHING STOOD OUT. I DIDN'T GET ANY WARNINGS ON THE DASH. THE CAR HAS DRIVEN FINE UNTIL 7.5.19. MY DAUGHTER AND I JUST TURNED ONTO CALUMET AVE; A VERY BUSY AND DANGEROUS ROAD AND MY CAR DIED AGAIN. SEVERAL CARS FLYING AROUND US LAYING ON THEIR HORN. I DO NOT HAVE POWER TO TURN, TO BRAKE. MY DAUGHTER AND I GOT OUT AND PUSH MY CAR INTO A PARKING LOT THAT HAS A SLIGHT UPHILL ENTRANCE. IT WAS NOT EASY, IT WAS DARK OUTSIDE. A VERY DANGEROUS SITUATION. I CAN ONLY FLIP MY HAZARD LIGHTS ON, WELL WHAT DOES THAT DO WHEN A CAR IS FLYING UP BEHIND ME AT 40-50MPH? I AM TERRIFIED MY CAR IS GOING TO DIE AND MY FAMILY AND I ARE GOING TO GET SERIOUSLY HURT AND/OR KILLED. READING ON THE INTERNET THERE SEEMS TO BE MANY PEOPLE WITH THE SAME ISSUE AND DODGE IS NOT RESPONDING. I HAVE CHILDREN WHO REQUIRE TRIPS TO INDIANAPOLIS FOR MEDICAL ISSUES AND IT IS A 3-4 HOUR DRIVE FOR US. SPEED LIMIT IS 70. I CANNOT AFFORD TO TRADE THIS IN AND PURCHASE A NEW CAR. I DO NOT WHERE ELSE TO GO FOR HELP. IF YOU CALL A MECHANIC OR THE DEALERSHIP THEY TELL YOU THAT CAN'T HELP WITHOUT LOOKING AT IT. DODGE DEALER DENIES EVER HEARING OF IT BEFORE WHICH I DON'T BELIEVE. NEITHER OF COURSE WILL DO A FREE INSPECTION. I GET IT THEY'RE THERE TO MAKE MONEY. RECALL SHOULD BE ISSUED TO FIX THIS BEFORE IT BECOMES DEADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229550July 5, 2019
UNKNOWN OR OTHER
CAR DOES NOT HAVE A SAFETY FEATURE TO SHUT OFF THE ENGINE AFTER TIMES IDLE. CAR RAN FOR 15 HOURS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229139July 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON SEVERAL OCCASIONS MY DODGE JOURNEY HAS SHUT OFF WHILE DRIVING AND WHILE SITTING AT A TRAFFIC LIGHT. SOME INSTANCES OCCURRED WHILE TURNING AT A TRAFFIC LIGHT OR DRIVING STRAIGHT AHEAD ON A LOCAL CITY ROAD. THE CHECK ENGINE LIGHT, TRACTION EQUALIZER WARNING AND AIR BAG LIGHTS ALL COME ON JUST PRIOR TO THE CAR SHUTTING OFF MOST TIMES. OTHER TIMES THERE IS NO WARNING UNTIL MY STEERING WHEEL AND BRAKES LOCK UP INDICATED THAT THE CAR HAS SHUT OFF. I'VE HAD THE CAR SERVICED FOR THE ENGINE AMONGST OTHER REPAIRS AND THE PROBLEM STILL PERSISTS AND THE CODES CLEAR ONLY TEMPORARILY. THE CAR LIGHTS DIM OR FLICKER AND THE CAR SHAKES SOMETIMES WHEN STARTING UP INDICATING THAT THE CAR WILL NOT HOLD POWER TO DRIVE. THE BATTERY IS GOOD AND THE MECHANIC HAS STATED THAT THE ISSUE IS ELECTRICAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229311July 3, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE HORN BLOWS CONTINUOUSLY OUT OF NO WHERE. I HAVE CHANGED THE BATTERY ON THE VEHICLE AFTER I HAD ONE COMPLETELY DEAD. IT WAKES UP NEIGHBORS IN THE MIDDLE OF THE NIGHT. MY ALTERNATOR IS GOOD AND PROVIDES THE CORRECT AMPERAGE. IT HONKS WHEN STARTED, SITTING STILL AND OFF AND ALL THE TIME. THIS HAS BEEN GOING ON FOR 6 MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229327July 3, 2019
UNKNOWN OR OTHER
AIR CONDITIONING COMES ON BY ITSELF WHEN DRIVING. RADIO VOLUME DECREASE WITHOUT TOUCHING IT WHILE DRIVING. CRUISE CONTROL DOES NOT WORK WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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