Dodge Journey Complaints

5,556 consumer complaints on file.

#11228875July 2, 2019
WHEELS
KUMHO TIRES 225/65R17 HAVE CHUNKS OF THE THREAD COMING OFF, THE VEHICLE VIBRATES GOING OVER 65 MPH WHICH MAKES ME NOT WANT TO PUT MY KIDS IN IT AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228873July 2, 2019
UNKNOWN OR OTHER
KUMHO TIRES ON MY 2018 DODGE JOURNEY IS DETERIORATING AND CHUNKS OF TIRE ARE COMING OFF. TIE SIZE ARE 225/65R17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228996July 2, 2019
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN WAS NOT AUDIBLE WHEN PRESSING THE CENTER OF THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229073July 2, 2019
SEATS
I WAS SITTING IN THE DRIVE THRU WHEN MY SON AND I HEARD A POP NOISE THAN HE SAID THAT HURT HIS HEAD. THE HEADREST JUST POPPED OUT FOR NO REASON. I DON'T KNOW WHY THIS HAPPEN BUT IT SHOULDN'T HAVE HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228736July 1, 2019
AIR BAGS
THE AIRBAG LIGHT ON INSTRUMENT CLUSTER CAME ON AND STAYS ON - THIS APPARENTLY DISABLES AIRBAGS SO THEY WILL NOT GO OFF IN THE EVENT OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228748July 1, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
THE ABS LIGHT AND THE TRACTION CONTROL LIGHTS HAVE BEEN ON MY CAR CONTINUOUSLY. AT FIRST THEY WOULD COME ON INTERMITTENTLY DURING A RIDE AND THEN STAY ON. BUT NOW, THEY ARE ON DURING ALMOST EVERY RIDE DURING STARTUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228529June 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I WENT INTO MY CHURCH FOR ABOUT 2 HOURS AND CAME BACK OUT AND STARTED THE CAR TO LET IT COOL DOWN FOR MY KIDS. AS IT SAT IDLING ALL OF A SUDDEN MY CHECK ENGINE LIGHT IS ON, MY ETC LIGHT IS FLASHING, AND MY ESC OFF LIGHT IS ON. SHUT IT OFF AND TURNED IT BACK ON AND THE ENGINE LIGHT WAS ON. STARTED DRIVING AND THE ETC LIGHT STARTED FLASHING AND ESC OFF LIGHT CAME ON. MY CAR SLOWED DOWN FROM 60MPH ON THE HIGHWAY AND I COULDN'T SPEED BACK UP. I HAD TO PULL OVER AND TURN CAR OFF AND BACK ON 3 TIMES TO MAKE IT BACK HOME. TO MAKE IT HOME I HAD TO PUT CRUISE CONTROL ON AND HOPE I DIDN'T GET BEHIND SOMEONE GOING SLOWER THAN ME BECAUSE ALL THE LIGHTS WOULD COME BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228571June 30, 2019
ELECTRICAL SYSTEM
I HAD MY JOURNEY PARKED IN THE DRIVEWAY, GRABBED MY PURSE AND MY DAUGHTER AND, HEADED OUT TO RUN ERRANDS. I DROVE TO MY DESTINATION, TURNED OFF THE CAR AND WENT TO LOCK IT FROM THE OUTSIDE DOOR HANDLE. THERE WERE NO BEEPS AND THE DOORS WOULDN'T LOCK. I CHECKED MY PURSE AND THE ENTIRE INSIDE OF THE CAR, NO KEY FOBS WERE FOUND. I GOT IN THE CAR AND IT STARTED UP AGAIN. AFRAID TO LEAVE THE CAR IN THE PARKING LOT, I CALLED MY HUSBAND WHO CONFIRMED THAT BOTH MY SET OF CAR KEYS AND HIS SET OF CAR KEYS WERE AT HOME ON THE KEY HOOK. I'M EXTREMELY PUZZLED AS TO HOW MY CAR STARTED WITHOUT THE KEY FOB, LET ME DRIVE IT WITHOUT WARNING ME THERE WAS NO KEY FOB IN THE CAR, AND THEN LET ME RESTART IT SEVERAL TIMES WITHOUT THE KEY FOB. WE JUST PURCHASED THIS CAR USED A MONTH AGO, AND THE SALES PERSON GAVE US BOTH KEY FOBS. I TORE THE CAR APART, GLOVE BOX, CENTER CONSOLE UNDER SEATS, EVERYWHERE AND NO OTHER KEY FOB HAS BEEN FOUND. MY HUSBAND BROUGHT ME MY CAR KEYS AND I STOOD 20 FEET AWAY AND THE CAR STILL STARTED WITHOUT THE FOB IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228276June 28, 2019
UNKNOWN OR OTHER
WHILE DRIVING MY CAR 2014 DODGE JOURNEY I TESTED MY CRUISE CONTROL AT 30 MILES AN HOUR AND TWO LANE ROAD HEADING IN THE SAME DIRECTION AND IT INCREASE SPEED FROM 30 MILES PER HOUR ON ITS OWN I'LL PRAISE TO ABOUT 50 TWO SMALL CHILDREN IN THE BACK AND WIFE COULDN'T STOP CAR WITH BRAKES ALL I WOULD DO IS JERK IT AND WE CAN ACCELERATE ENDED UP CLIPPING AN MBTA BUS WITH NON-INJURY THERE'S NO CARS IN FRONT OF ME THOUGHT OF NEUTRAL POPPED INTO MIND AND SNACKING IN THE NEUTRAL STOPPED AFTER HITTING BRAKES SOLD THIS CAR FROM BOCH NEW TO YOU CERTIFIED PRE-OWNED VEHICLE WITH 60,000 MILES ON IT MAY 17TH RECALL WAS OUT FOR THIS DRIVETRAIN CRUISE CONTROL ISSUE AND I BOUGHT IT IN AUGUST BOTH OF 2018 CAR DEALERSHIP SOLD ME A RECALLED CAR PRE-OWNED CERTIFIED GOT ME IN A CAR ACCIDENT WITH MY 18 MONTH OLD 3 MONTH OLD + WIFE WHAT TO DO? THIS WAS ON TULANE BOTH WAY STREETS IN THE CITY WHEN TESTING CONTROL HAT EASILY A HUNDRED TO TWO HUNDRED YARDS LENGTH BETWEEN CAR IN FRONT OF ME BUT QUICKLY KEPT UP WITH THEM AND HAD TO MANEUVER BETWEEN A BOSS AND LARGE SUV JUST MADE IT THROUGH THE HOLE ON THE CAR IN FRONT OF US INSTEAD OF REAR-ENDING IT CLIPPING MIRROR IN REAR END OF CAR THAT'S WHEN THE OPENING WITH NOTHING IN FRONT OF ME PANIC STOPS AND SMACKED INTO NEUTRAL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11228286June 28, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
I'VE SEEN THERE HAS BEEN A RECALL ON THE ABS UNFORTUNATELY MY VEHICLE WAS MADE A MONTH LATER. MY ABS LIGHT, BREAK LIGHT, AIR BAG LIGHT AND THE CAR SLIPPERY LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223084June 27, 2019
ELECTRICAL SYSTEM
CAR WAS DRIVEN 180 MILES,THEN TURNED OFF FOR 30 MINUTES, ATTEMPTED TO RESTART CAR. POWER WENT TO THE GAUGES, BUT ENGINE DID NOT TURN OVER (NO STARTING NOISE). JUMP STARTING THE BATTERY DID NOT WORK. ENGINE TURNED OVER AFTER TURNING THE FOB KEY A 7TH TIME. DEALERSHIP REPLACED BATTERY, ALTERNATOR, AND STARTER. PROBLEM STILL OCCURRING WHEN VEHICLE IS STATIONARY - IT'S AN APPARENT RANDOM ABILITY TO START ENGINE. MECHANIC IS STUMPED. INTERNET COMMENTS STATE THAT CHRYSLER-BRAND CARS HAVE APPARENTLY BEEN DOGGED WITH POWER MODULE FAILURES FOR YEARS, WHICH CAN CAUSE AIRBAG NON-DEPLOYMENT, FIRES, STALLING, UNINTENDED ACCELERATION, HEADLAMP PROBLEMS, AND DAMAGE TO OTHER COMPONENTS. IN PARTICULAR, 2007 TO 2014 MODEL YEAR CARS ARE SAID TO BE AFFECTED. A CALIFORNIA LAWSUIT SUCCEEDED IN OBTAINING REIMBURSEMENT FOR TIPM (FUSE BOX) REPLACEMENTS, DIAGNOSIS, RENTAL CAR EXPENSES, AND UNNECESSARY REPAIRS DONE TO FIX A NON-START OR STALL CONDITION AS A RESULT OF A VEHICLE'S TIPM FUEL PUMP RELAY FAILURE. ODDLY ENOUGH, BEFORE THE NON-START PROBLEM OCCURRED THE VEHICLE'S HORN WOULD ENGAGE WHILE THE CAR WAS PARKED (AND NOT ACCIDENTALLY TURNED ON VIA WIRELESS FOB). MECHANIC COULD NOT FIND REASON FOR THAT, EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222864June 27, 2019
TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. ALSO, WHILE BRAKING AT SPEEDS OVER 45 MPH, THE BRAKING DISTANCE WAS EXTENDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 71,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222983June 27, 2019
POWER TRAIN
THE TRANSMISSION TAKE OFF BUT IT HAS SLUGGISH IN THE TRANSMISSION,AND WHEN SLOWING DOWN THE CVT SEEN LIKE IT NOT CORRESPONDING WITH IT PARTS OF CHANGING. I'M ASSUMING ALL THE 2017 DODGE JOURNEY HAS THAT PROBLEM BUT NOT REPORTED.. MY DODGE JOURNEY SXT V6 THE TRANSMISSION FOR THE 2017 DODGE JOURNEY SXT V6 NEEDS TO LOOK AT FOR SERVICE FOR MAJOR PROBLEM OCCURRED IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222614June 26, 2019
ELECTRICAL SYSTEM, STEERING
I BOUGHT THIS DODGE JOURNEY SXT LAST YR 2/16/2018, I ASKED THE SALESMAN IF THERE'S ANY RECALLS OR ANYTHING WRONG WITH THIS CAR.. HE SAID ONLY NEED TO REPLACE THE REAR TIRES.. I CONTACTED A LEMON LAW LAWYER THE NEXT DAY AFTER GETTING THE TIRES REPLACED BC HE LIED TO ME, THE TIE ROD & BALL JOINT HAD TO BE REPLACED, ON TOP OF THAT I FOUND OUT THERE ARE (4) RECALLS ON MY CAR THAT WERE NEVER TAKEN CARE OF, SO DODGE CHYRSLER DEALERSHIP REPLACED THE FRONT/BACK AIRBAGS IN (MAR/APRIL)OF YEAR 2018.. I RECEIVED THE RECALLS TO MY PHONE, TO TOP THAT OFF I PURCHASED THIS VEHICLE IN CASH OVER ($4,263.00), THE LEMON LAW LAWYER TOLD ME TO GO TO A WEBSITE TO GET THE HISTORY ON MY CAR I BOUGHT, IT WAS INVOLVED IN A CAR ACCIDENT ON PASSENGER SIDE ON (10/18/2017).. I WAS LIED TO TOTALLY, I ALMOST GOT REAR ENDED BC THE TRANSMISSION STOPPED ON ME, MY SISTER RAISED $$ TO GET TRANSMISSION REPLACED, NOW HAD TO PUT NEW BRAKES/NEW BATTERY/NEW STARTER/ANOTHER NEW TIRE/ THEN THE HUB ASSEMBLY BROKE ALONG WITH THE SWAY BAR ARM, THE ELECTRICAL SYSTEM IS FAULTY & CAR STARTS BUT THEN IF I GO ANYWHERE & THEN TRY TO START TO GO HOME, IT WON'T START & THE FOB KEY NEEDS TO BE REPLACED AS WELL.. THIS CAR IS A SAFETY HAZARD, TOO MANY PROBLEMS THAT SHOULDN'T BE HAPPENING..IT HAS STOPPED ON ME TOO MANY TIMES TO COUNT, I'M AT THEE POINT I AFRAID TO DRIVE IT.. THIS VEHICLE HAS (2 RECALLS) THAT HAVE NOT BEEN TAKEN CARE OF YET, I HAD TO CALL CANADA TO TELL THEM I BOUGHT THE VEHICLE BC THEY DIDN'T HAVE ME AS THE NEW OWNER, I DIDN'T GET ANY RECALL NOTICES IN THE MAIL BC I JUST BOUGHT THIS CAR LAST YR & IT WAS AT A DEALERSHIP, THEY NEVER TOOK CARE OF THE RECALLS,, I WAS SENT A NOTICE TO MY CREDIT KARMA ACCT TELLING ME THERE'S 4 RECALLS BUT THE AIRBAGS ARE DISMISSED BC THEY WERE TAKEN CARE OF,. I HAVE 2 RECALLS THAT HAVE NOT BEEN REPAIRED.MY IGNITION SWITCH HASN'T WORKED FROM THE DAY I BOUGHT THIS CAR,IT'S LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222629June 26, 2019
ELECTRICAL SYSTEM
THE HORN JUST RANDOMLY SOUNDS OFF WITHOUT ANY WARNING OR THE CAR IS ON. IT DOES IT ALL NIGHT LONG. IT WILL BEEP WHILE DRIVING, IN PARK, TURNED OFF, OR ON. NOT JUSTIFICATION REASON AS TO WHY. HAD TO REMOVE FUSES TO SHUT IT OFF. IT STARTED SUNDAY, JUNE 23RD AND HAS CONTINUED DAILY UP UNTIL REMOVING FUSES THIS MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222632June 26, 2019
ELECTRICAL SYSTEM
THE CAR WILL NOT START SOMETIMES, WITH NO REASONING BEHIND IT. BATTERY AND ALTERNATOR HAVE BOTH BEEN TESTED AS GOOD IN 3 DIFFERENT LOCATIONS. I CAN TURN IT AND IT WILL MAKE ONE CLICK BUT NOT TURN OVER AND START. HOWEVER, ALL THE LIGHTS WORKS, I CAN USE POWER LOCKS, RADIO, LIGHTS, CHARGE PORT BUT YET THE CAR WILL NOT TURN OVER AND START. I'VE READ ONLINE TO PUT THE CAR IN NEUTRAL WHEN THIS HAPPENS AND IT WILL START. I HAVE NOT TRIED IT YET BECAUSE IT HAS NOT HAPPENED SINCE I GOT IT TESTED. EACH TIME IT WILL USUALLY START ON IT'S ON AFTER TURN THE KEY ON AND OFF SEVERAL TIMES. ALSO, THE STARTER HAS BEEN TESTED AND IS IN GOOD CONDITION. ALL REASONING ANYONE CAN GIVE ME IS AN ELECTRICAL DEFECT. IT HAS BEEN HAPPENING FOR THE LAST 2 MONTHS AND GETTING MORE FREQUENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222480June 25, 2019
FUEL/PROPULSION SYSTEM, WHEELS, UNKNOWN OR OTHER
REAR PASSENGER SIDE TIRE'S TREAD JUST PEELED UP AND PULLED OFF THE UNDER SKIRT, PULLED PART OF BACK BUMPER LOOSE. PULLED OFF THE PLASTIC UP IN SIDE THE WHEEL CARRIAGE AND ALSO BUSTED MY GAS LINE. I WAS DRIVING ON A STRAIGHT ROAD AND IT JUST HAPPENED. I DIDN'T RUN OVER OR HIT ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222499June 25, 2019
SEAT BELTS
WHILE DRIVER THE AIRBAG LIGHT CAME ON IN MY VEHICLE. I TOOK IT TO THE DEALER AND THEY SAID IT WAS BECAUSE OF THE SEATBELT HARNESS AND SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222146June 24, 2019
ELECTRICAL SYSTEM
ALTINATER SHORTED OUT FRIED RESET AND BATTERY WHILE DRIVING LOST ALL POWER LUCKILY WE WERE COMING OUT OF A PARKING LOT BUT GOT LOCKED IN THE CAR GOT ONE DOOR TO UNLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222234June 24, 2019
STEERING
THERE IS A RECALL FOR THE POWER STEERING PRESSURE LINE FOR DODGE JOURNEY 2009 TO 2016 . WHEN SUBJECTED TO COLD WEATHER THE POWER STEERING LINE CAN RUPTURE AT START UP. THAT IS EXACTLY WHAT HAPPENED TO OUR 2009 DODGE JOURNEY THIS PAST WINTER AND THE LINE SPLIT OPEN. DODGE IS TELLING US THAT OUR VEHICLE VIN NUMBER DOES NOT FALL UNDER THAT RECALL. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey