Dodge Journey Complaints

5,556 consumer complaints on file.

#10794513November 17, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE BEEN HAVING TROUBLE WITH MY BRAKES WHICH HAS BEEN REPLACED BUT STILL GRINDING NOISE AND SQUEAKY AND ROTORS HAS BEEN TURNED. THE VEHICLE HAS CUT OFF MANY TIMES, SITTING AT THE TRAFFIC LIGHT AND AS GETTING READY TO GO AND AS COMING TO A STOP. IT HAS ALSO CUT OFF AS TURNING AND ONCE I REALIZED IT I HAD TO TRY TO RESTART IT. IT HAS AT TIMES DOOR NOT UNLOCK AND NOT LOCK. AS PUTTING ON BRAKE TO COME TO A STOP IT SHAKES. THE LIGHTS ARE GETTING WORSE THEY ARE FLICKERING ON AND OFF. OUTSIDE LIGHT GOES OUT AND WHOLE DASH GOES OFF WHILE DRIVING. I HAVE TO KEEP FLICKING THE LIGHTS AS I'M DRIVING SO THEY CAN COME BACK ON. THE VEHICLE HAS MANY TIMES NOT START UP AND JUST CLICK WHEN TRYING TO START IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794414November 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE WAS CRASHED. THE DETAILS OF THE CRASH WERE UNAVAILABLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE INJURIES TO THE CONTACT'S KNEES AND LOWER BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED, BUT THE DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10794459November 17, 2015
PARKING BRAKE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE PARKED ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS DOWN A HILL. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED AND IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790645November 16, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
ENGINE SHUTS DOWN WHILE DRIVING ON HIGHWAY WHILE KEY IS STILL ON,CANNOT TURN STEERING WHEEL TO GET OFF ON SIDE OF HIGHWAY VEHICLE STOP AND I GOT TO TURN KEY OFF AND BACK ON TO START CAR AGAIN AND IT STALLS DURING ALL THIS IN MIST OF TRAFFIC. THIS HAPPEN WITH NO WARNING, I NEVER KNOW WHEN THIS VEHICLE WILL DO THIS, I HAVE REPORTED TO SEVERAL DEAL SHIPS( ALLEN SAMUEL ALLIANCE TEXAS) IS WERE I PURCHASED THIS VEHICLE IN 2012, AND I BROUGHT IT BACK TO THEM MANY TIMES IN 2013-2014 TO GET IT CORRECTED BUT NOTHING WAS DONE BECAUSE THEY SAID VEHICLE DIDN'T SHUT DOWN WITH THEM, REFUSE TO GET ME OUT OF VEHICLE.THEY SAID IGNITION STICKING AND STALLS WAS FIXED BUT YET IT CONTINUES TO STICK AND STALLS WHEN STARTING CAR. REASONLY, IN 2015 I TOOK VEHICLE IN FOR IGNITION RECALL BUT VEHICLE IGNITION STILL IS STICKING AND STALLING. I DRIVE MY 3 GRANDCHILDREN IN THIS UNSAFE VEHICLE ALL THE TIME TO SCHOOL AND EVERY , BECAUSE THIS ALL THE TRANSPORTATION I HAVE. THE LAST TIMES THIS HAPPEN WAS IN OCTOBER AND NOVEMBER 2015, TWO TIMES EACH TIME I WAS DRIVING DOWN THE HIGHWAY IN TRAFFIC AS MANAGE TO QIUCKLY SHIFT TO NEUTRAL TO GET CAR RUNNING AS CARS WAS COMING UP BEHIND ME AND WENT AROUND ON SHOULDER OF ROAD, IT WAS SO VERY,VERY SCARY VEHICLE IS UNSAFE TO DRIVE. PLEASE HELP ME GET OUT OF THIS UNSAFE VEHICLE BEFORE A BAD "DASTER" HAPPEN TO ME AND MY GRANDCHILDREN. PHONE # 985 335 3544. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790144November 13, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE IGNITION INDEPENDENTLY SWITCHED FROM THE ON POSITION TO THE ACCESSORY POSITION. IN ADDITION, THE VEHICLE SHUT OFF, THE STEERING WHEEL SEIZED, AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT PLACED THE GEAR LEVER INTO THE PARK POSITION, AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790218November 13, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
TIRES WORE DOWN AT AN ALARMING RATE AT JUST UNDER 100 MILES AND BRAKE PADS ALSO. DOESN'T START AT SOME TIMES..JUST A CLICK...TURNS OFF FOR NO REASON...WHEN IN PARK IT ACTS LIKE IT WANTS TO MOVE FORWARD ...CANNOT KEEP AN ALIGNMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790286November 13, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790288November 13, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789906November 12, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 1/12/2016 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789775November 11, 2015
SERVICE BRAKES
I HAVE NEEDED TO REPLACE THE BRAKES TWICE WITH LESS THAN 50,000 MILES ON MY CAR. IT COULD BE A DANGER IF THEY COMPLETELY FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789538November 10, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789547November 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED INTERMITTENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789559November 10, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806937November 9, 2015
ELECTRICAL SYSTEM
2011 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE WIRING HARNESS AND CRUISE CONTROL SWITCH PROBLEMS. *SMD THE CONSUMER STATED THE WIRING HARNESS SHORTED OUT INTERNALLY AND CAUSED THE CRUISE CONTROL SWITCH TO SHORT OUT, AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789226November 9, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788978November 7, 2015
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
I WAS AT THE DRIVE IN MOVIE AND HAD THE TRUCK RUNNING FOR PART OF THE MOVIE. I SHUT THE TRUCK OFF AND JUST LISTENED TO THE REST OF THE MOVIE VIA MY RADIO AND HAD THE LIGHTS OFF. WHEN THE MOVIE WAS OVER I I COULD NOT CRANK MY TRUCK. YOU COULD SEE THE LIGHTS ON IN THE INSIDE BUT MY TRUCK DASH SAID MY KEY WAS NOT IN VEHICLE OF WHICH IT WAS. THEN IT SAID VEHICLE NOT IN PARK OF WHICH IT WAS. MY UCONNECT SCREEN KEPT TRYING TO LOAD AND WOULD JUST KEEP GOING OUT. I HAD 3 PEOPLE TRY TO JUMP IT JUST IN CASE THE BATTERY WAS DEAD EVEN THOUGH I KNEW IT WASN'T INCLUDING THE TOW SERVICE FOR MY INSURANCE. NONE OF THIS WORKED. I HAD TO GET THE VEHICLE TOWED HOME NOW I CAN NOT LOCK MY VEHICLE CAUSE IT HAS NO POWER. MY DASH SAYS MY KEY IS NOT IN THE VEHICLE OF WHICH IT WAS AND THAT THE VEHICLE IS NOT IN PARK OF WHICH IT WAS. NOW ON MY DASH IT SAYS THE FOLLOWING LIGHTS ARE ON: ETL ELECTRONIC THROTTLE LIGHT, AIR BAG WARNING LIGHT, AND MIL MALFUNCTION INDICATOR LIGHT. I SAW A LOT OF COMPLAINTS ABOUT THIS ON GOOGLE AND YOUTUBE WHEN I SEARCH THIS ISSUE THIS HAS GOT TO BE FIXED CAUSED I AM A DOGE FAN BUT I CAN NOT KEEP A VEHICLE THAT I AM PAYING ON AND IT DOESN'T WORK. HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788799November 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT MENTIONED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES AND HAD TO BE TOWED TO THE DEALER. THE DEALER WAS NOTIFIED THAT THE FAILURE WAS PROGRESSING FOR MONTHS AND THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT WAS 22ND ON THE WAITING LIST. THE VEHICLE WAS RECENTLY TOWED TO THE DEALER AND THE CONTACT WAS INFORMED THAT HE WAS 34TH ON THE LIST WITHOUT AN EXPLANATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788837November 6, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788879November 6, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788893November 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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