Dodge Journey Complaints

5,556 consumer complaints on file.

#10809560December 10, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809176December 9, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING IN NORMAL CONDITIONS ON THE HIGHWAY, THE VEHICLE BRAKES WERE APPLIED AND I BEGAN TO LOSS CONTROL OF THE VEHICLE. THE VEHICLE THEN FLIPPED OVER ON ITS SIDE AND AIRBAGS EVENTUALLY DEPLOYED. I WAS TAKEN TO THE HOSPITAL FOR POTENTIAL INJURIES FROM THE INCIDENT. NO CITATIONS WERE GIVEN FOR THE LOSS TO INDICATE NEGLIGENCE ON MY END. I BELIEVE THIS MAY HAVE BEEN RESULTED FROM THE CURRENT RECALL ON THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10809332December 9, 2015
SERVICE BRAKES, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HYDROPLANE IN THE RAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED DECREASED STOPPING POWER DUE TO THE BRAKING FAILURE. THE CONTACT ALSO COMPLAINED OF A LOUD ABNORMAL HUMMING NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808944December 8, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
I HAVE NOT KEPT TRACK OF SPECIFIC DATES, HOWEVER I NOW PLAN ON DOING SO. SINCE I'VE PURCHASED THIS CAR I'VE HAD ISSUES WITH IT STARTING. OF COURSE I TAKE IT BACK TO THE DEALER WHERE I'M TOLD THEY CAN'T FIND ANYTHIGNG WRONG WITH IT, THE SECOND TIME I'M TOLD IT JUST NEEDED A SOFTWARE UPDATE, AND THE THIRD I DECIDED TO TAKE IT SOMEWHERE ELSE. I KNOW IT'S NOT THE STARTED, BATTERY, ALTERNATOR, OR FUEL PUMP. I'VE BEEN TOLD IT HAS TO BE ELECTRICAL OR A SOFTWARE ISSUES. BASICALLY EITHER DODGE KNOWS WHAT THE ISSUE IS AND IS LYING OR THEY REALLY HAVE NO IDEA. EITHER WAY I PAY A LOT TO HAVE A REALIABLE CAR AND IT'S REALLY FRUSTRATING TO GO INTO THE GROCERY STORE COME OUT AND MY CAR DOESN'T WANT TO START, OR HAVE TO LEAVE FOR WORK AND END UP BEING LATE BECAUSE AGAIN MY CAR DECIDES IT DOESN'T WANT TO START. EACH TIME THE DEALERSHIP HASN'T CHARGED ME ANYTHING. I'VE BEEN DRIVING MY CAR AND THE ENGINE HAS JUST CUT OFF. I'VE HAD MY WINDOWS ROLL DOWN ON THERE OWN. BECAUSE THIS SEEMS TO BE A TRENDING ISSUE I WILL NOW TRACK THINGS MORE CAREFULLY. I DO HAVE A VIDEO AVALIABLE OF THE MOST RECENT ISSUE: HTTPS://YOUTU.BE/GC7XCX263RY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809128December 8, 2015
ELECTRICAL SYSTEM
RECALL ON FOBIK HAS BEEN OPEN SINCE MAY 2015. DEALERS NEVER SEEM TO HAVE THE PART AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808338December 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808405December 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808496December 4, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE ABOUT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808292December 3, 2015
ELECTRICAL SYSTEM
BATTERY KEPT GOING DEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807741December 1, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
FOR SEVERAL YEARS, THE VEHICLE HAS BEEN STALLING INTERMITTENTLY; AT TRAFFIC LIGHTS, WHEN SLOWING TO USE AN EXIT RAMP, WHEN TRYING TO PULL OVER FOR AN AMBULANCE, ETC... . ALSO IT INTERMITTENTLY INCREASES TO A HIGH RPM FOR ABOUT 10 SECONDS OR SO, THEN RETURNS TO NORMAL. THIS CAN OCCUR AT A CONSTANT SPEED ON A LEVEL ROAD. DEALER CAN NOT FIND THE ISSUE SINCE NO 'TROUBLE' LIGHT IS ON. I SEE WHAT SEEMS TO BE A SIMILAR ISSUE ON AN INTERNET SEARCH, BUT HAVE NOT FOUND ANY CAUSE. AFTER SEVERAL TRIPS AND SEVERAL HUNDRED DOLLARS PAID TO CHRYSLER DEALERS, NOTHING HAS BEEN FOUND AND NOTHING HAS BEEN SUGGESTED. THE STALLING IN TRAFFIC IS VERY TROUBLESOME AS IT MAY CAUSE INJURY TO MY FAMILY. FOR THIS REASON, THE RECOMMENDATION TO DRIVE IT TILL SOMETHING BREAKS IS NOT ACCEPTABLE AS IT MAY BE THE OCCUPANTS THAT 'BREAK'! THE LAST TIME IT HAPPENED FOR ME (BOTH THE STALLING AND THE REVVING) IS REPORTED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807377November 30, 2015
FUEL/PROPULSION SYSTEM
THIS OCCURRED IN A DRIVEWAY UPON START-UP OF VEHICLE. THE VEHICLE REFUSED TO START DURING CRANKING OF ENGINE. DEALERSHIP WAS CONTACTED FOR ADVICE, THEY RECOMMENDED TO JUMP THE VEHICLE. DIRECTIONS WERE FOLLOWED WITH HOOD IN THE OPEN POSITION AND FUEL WAS OBSERVED SPRAYING OUT OF THE ENGINE COMPARTMENT UPON CRANKING OF THE ENGINE. THE DEALERSHIP WAS CONTACTED AGAIN IN WHICH THEY TOWED THE CAR TO THEIR SHOP TO DIAGNOSE THE PROBLEM. THEY NOTED THE FUEL LINE ATTACHED TO FUEL RAIL WAS IMPROPERLY INSTALLED (AT FACTORY AS DESCRIBED BY DEALERSHIP GARAGE) WHICH CAUSED THE FUEL TO SPRAY THROUGHOUT THE ENGINE COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807491November 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807508November 30, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807590November 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807606November 30, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AND DURING RAINY WEATHER CONDITIONS AT APPROXIMATELY 20 MPH, THE VEHICLE BEGAN SPINNING UNCONTROLLABLY WITHOUT WARNING. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS OR THE ALL WHEEL DRIVE SENSOR, FAILED BUT THAT THE VEHICLE COULD STILL BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807623November 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807360November 29, 2015
ELECTRICAL SYSTEM
WIFE WAS DRIVING THE CAR AND THE BATTERY LIGHT CAME ON AND RADIO AND HEATER WENT OFF. SHE TOOK IT TO OREILLYS AND THEY SAID IT WAS THE ALTENATOR. I REPLACED THE ALTENATOR AND THE HEATER OR DEFROSTER STILL WILL NOT WORK AND THE BATTERY LIGHT IS STILL ON. WE HAVE HAD PROBLEMS WITH THE COMPUTER WITH THIS CAR. THE TURN SIGNALS WERE NOT WORKING CORRECTLY WHEN YOU TURNED ON THE LEFT SIGNAL THE RIGHT SIGNAL WOULD COME ON. REALLY DISSAPOINTED IN THIS CAR AT THIS TIME AND DODGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807174November 27, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807232November 27, 2015
SERVICE BRAKES
HAVE CHANGED BRAKES AND ROTORS 3 TIMES SINCE OWNING IT NEEDS,REPAIRED AGAIN, JUST REPAIRED IT LAST DECEMBER 2014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806722November 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000(ENGINE AND ENGINE COOLING) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Journey