Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10433914November 2, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WHILE DRIVING THE HEADLIGHT BEGAN TO FLICKER AND DIM ALMOST TO WHERE THE LIGHT WOULD COMPLETELY GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433926November 2, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 25 MPH. THE VEHICLE WOULD NOT RESTART UNTIL THE CONTACT ADDED A SMALL AMOUNT OF FUEL. THE VEHICLE SUCCESSFULLY RESTARTED AND WAS DRIVEN HOME WHERE THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE ENGINE SPEED CIRCUIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433762November 1, 2011
POWER TRAIN
POSSIBLE TRANSMISSION SERVO ISSUE. AFTER SHIFTING FROM PARK TO DRIVE/REVERSE AND PRESSING ON ACCELERATOR THE VEHICLE WILL ABRUPTLY LUNGE IN THE DIRECTION OF THE SELECTED GEAR. THIS HAPPENS SO SUDDENLY THAT IT CAUSES PANIC TO ALL INSIDE/OUTSIDE THE VEHICLE. THERE ARE MANY OTHER OWNERS THAT I HAVE TALKED TO THAT MENTION THE SAME ISSUE, BUT THEY DON'T SEEM TO CARE AS MUCH AS I DO TO REPORT IT. THIS MAY CAUSE A VARIETY OF SITUATIONS TO WHY THIS IS UNSAFE. DEALER HAS TOLD ME THAT THIS IS NORMAL, AND NO CONCERN SINCE THERE IS NO RECALL. THIS IS VERY ABNORMAL, OR OUT THE NORM VERSUS OTHER VEHICLES WITH AUTOMATIC TRANSMISSION AND I DO NOT BELIEVE THIS AS THIS VEHICLE BEING UNIQUE AS IT IS MORE THAN ONE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433679October 31, 2011
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE POWER DOOR LOCKS REPEATEDLY FAIL - I UNDERSTAND THIS TO BE A COMMON ISSUE WITH THIS VEHICLE - MAKING IT DIFFICULT TO GET ACCESS TO VEHICLE FROM THE OUTSIDE, ESPECIALLY PROBLEMATIC WITH CHILDREN IN THE BACKSEATS WHO HAVE DIFFICULTY UNLOCKING THE DOORS MANUALLY. ALSO, THE PASSENGER SIDE POWER SLIDING DOOR HAS NOT BEEN OPERATIONAL FOR SOME TIME. WE HAVE ALSO RECENTLY EXPERIENCED A, AS YET STILL UNDIAGNOSED, COMPLETE POWER FAILURE IN THE WHOLE ELECTRICAL SYSTEM - THIS OCCURRED SUDDENLY WHILE THE VEHICLE WAS TRAVELING 65 MPH WITH THE CRUISE CONTROL ENGAGED (IT HAD BEEN ENGAGED FOR SEVERAL MILES). THESE ISSUES RANGE FROM VERY INCONVENIENT TO POTENTIALLY HAZARDOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433721October 31, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE DOORS WOULD NOT UNLOCK AUTOMATICALLY, ONLY MANUALLY. THE CONTACT HAD TO DISABLE THE BATTERY TO RESET THE AUTOMATIC LOCK SYSTEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433604October 30, 2011
ENGINE AND ENGINE COOLING
TOOK MY VAN INTO COLORADO CHRYSLER JEEP ON JULY 19, 2011 FOR RECALL #L25, THEY HAVE NOT DONE THE WORK AS OF 10-31-2011. THEY ARE TELLING ME THAT THE PART IS ON BACK ORDER, IT HAS BEEN OVER 3 MONTHS?????? WHAT'S WRONG WITH THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433132October 28, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
SOMETIME WHEN I WAS DRIVING, MY HEADLIGHTS TURNED OFF MYSTERIOUSLY. NOW I CANNOT GET MY LOWBEAMS TO TURN ON. HIGH BEAMS, PARKING LIGHTS, FOG LIGHTS ALL WORK. MAY BE AN ISSUE WITH THE SWITCH. I BELIEVE THERE IS CURRENTLY AN OPEN INVESTIGATION REGARDING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433455October 28, 2011
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DRIVER SIDE PASSENGER DOOR AUTOMATIC LOCK DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433041October 27, 2011
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ELECTRIC LOCKS: AFTER 36000 MILES AND NO MORE WARRANTY ON THE VEHICLE THE POWER LOCKS QUIT WORKING. I FOUND THAT PULLING THE BATTERY WOULD RESOLVE THE ISSUE FOR A SHORT WHILE BUT IT WOULD COME BACK AGAIN AND THAT DOING THIS COULD CAUSE ISSUES WITH HOW THE ENGINE RAN FOR A WHILE AND OF COURSE THE RADIO AND CLOCK WOULD HAVE TO BE RESET. AFTER RESEARCHING THE ISSUE I FOUND THAT THIS IS KNOWN ISSUE AND THAT IT WOULD REQUIRE A FIRMWARE UPGRADE ON THE VEHICLE ON BOARD COMPUTER. THE MANUFACTERER NOR DEALER WOULD DO THIS AT NO COST. IT COST ME $85.00 TO GET THE UPDATE. I DO NOT FEEL THIS IS RIGHT AND ONLY HOPE THAT OTHERS WILL FILE COMPLAINTS TO GET DODGE TO CORRECT THIS AND RE-IMBURSE THEIR CUSTOMERS WHO HAVE HAD TO DO THIS. AS FOR ME, THIS IS MY THIRD DODGE AND WILL NO LONGER BUY ANOTHER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432844October 26, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER TURNING THE IGNITION OFF, AN EXTREMELY STRONG ODOR OF FUEL EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS FUEL LEAKAGE VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE FAILURE RECURRED AND THE MUFFLER WAS REPLACED. THE PROBLEM CONTINUED TO OCCUR. THERE WERE TWO DIFFERENT RECALLS RELATED TO THE SIMILAR FAILURE UNDER NHTSA CAMPAIGN ID NUMBERS 03E053000 (FUEL SYSTEM, GASOLINE) 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE VIN WAS NOT INCLUDED IN THE RECALLS AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432716October 25, 2011
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT SHE COULD NOT LOCK OR UNLOCK THE DOORS USING THE KEY FOB. THE CONTACT HAD TO USE THE KEY TO MANUALLY ENTER THE VEHICLE. THE CONTACT ALSO STATED THAT THE LIGHTING ON THE INSTRUMENT PANEL AND THE BRAKE LIGHTS STOPPED ILLUMINATING. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 128,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432760October 25, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE HEARD A SQUEAKING COMING FROM THE BRAKES. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND STOPPED. THE CONTACT NOTICED THAT BOTH REAR BRAKES WERE SMOKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ROTORS WERE REPLACED. THE FAILURE RECURRED TWICE. THE CONTACT ALSO STATED THAT ON ONE OCCASION, THE BRAKES UNEXPECTEDLY ENGAGED WHILE DRIVING 60 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10432762October 25, 2011
FUEL SYSTEM, GASOLINE
MY GAS TANK DROPPED ON THE GROUND BECAUSE BOTH BRACKETS HOLDING THE GAS TANK TO THE VEHICLE HAD RUSTED THROUGH. THIS COULD HAVE BEEN A VERY BAD INCIDENT IF I HAD BEEN TRAVELING FASTER ON A ROAD WITH HEAVY TRAFFIC. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432565October 24, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE STARTED TO JERK FOLLOWED BY AN ABNORMAL ACCELERATION. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF THREE TIMES BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. AS A PRECAUTIONARY MEASURE, THE DEALER DECIDED TO REPROGRAM THE CENTRAL COMPUTER AND REPLACED THE TRANSMISSION SENSORS. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 51 AND THE CURRENT MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432661October 24, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DOOR LOCKS ON EACH DOOR MALFUNCTIONED. THE CONTACT REMOVED THE IOD FUSE TO REMEDY THE PROBLEM BUT THE REPAIR ONLY WORKED TEMPORARILY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THE COMPUTER NEEDED TO BE RE-FLASHED. THE CONTACT DID NOT HAVE THE COMPUTER RE-FLASHED.THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432674October 24, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS STOPPED WORKING 2 DAYS AGO. THE KEY FOB AND SWITCH ON THE FRONT DOORS DO NOT CONTROL THE LOCKS ANYMORE; THEY HAVE TO BE LOCKED AND UNLOCKED MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432403October 21, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE. AFTER INSPECTION, HE NOTICED THAT THE HEATER HAD FRACTURED AND WAS CAUSING WATER TO LEAK ONTO THE ENGINE COMPARTMENT. THE CONTACT TOOK THE PART TO THE DEALER WHERE HE WAS INFORMED THAT THE HEATER HOSE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, OFFERED NO ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 73,866.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10430803October 19, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKES WORE PREMATURELY AND WERE DEFECTIVE. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE AT THE DEALER. THE CURRENT MILEAGE WAS 82,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430661October 18, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER RECEIVING A SAFETY NOTICE FROM THE MANUFACTURER, THE VEHICLE WAS TAKEN IN FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE REAR AND FRONT WHEEL BEARINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430694October 18, 2011
SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STARTED TO JERK AND BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE CALIPER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THREE MONTHS LATER, THE REAR DRIVER CALIPER NEEDED TO BE REPLACED AS WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 55,643.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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