Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10428843October 5, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE WAS UNABLE TO LOCK OR UNLOCK THE DOORS USING THE KEY FOB. IN ORDER TO ENTER OR EXIT THE VEHICLE, THE CONTACT HAD TO DO SO MANUALLY. THE CONTACT ADJUSTED THE FUSE FOR THE INTEGRATED POWER ASSEMBLY MODULE TO REMEDY THE FAILURE, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427827September 29, 2011
SERVICE BRAKES, HYDRAULIC
ENCOUNTERED BRAKE FAILURE AT 11000 MILES. REPAIRED AT MY EXPENSE. FAILED AGAIN AT ABOUT 23000 MILES, REPAIRED UNDER WARRANTY. FAILED AGAIN AT 37,000 MILES, MY COST. ALL CASES INVOLVED PADS AND ROTORS. *TT THERE HAS GOT TO BE DESIGN FAILURE WHERE CHRYSLER/DODGE DEVELOPERS UNDER ENGINEERED THE SIZE AND/OR COMPOSITION OF THE BRAKE CALIPER/PAD SYSTEM. CHRYSLER CONTINUES TO DENY THAT THERE IS A DESIGN PROBLEM, YET THERE ARE HUNDREDS OF COMPLAINTS HERE. WITHOUT A DOUBT, DESPITE OWNING CARAVANS SINCE THE ORIGINAL 1984 MODEL, NEVER AGAIN. ANYONE INTERESTED IN A CLASS ACTION LAWSUIT???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427836September 29, 2011
EXTERIOR LIGHTING
HEADLIGHTS STARTED WITH A FLICKERING AND RANDOM SHUT OFF, NOW NO REGULAR HEADLIGHTS BUT HIGH BEAM COME ON FOR A SECOND WHEN YOU SWITCH THEM ON BUT WON"T STAY ON. MULTIPLE ATTEMPTS TO FIX AT 2 DEALERSHIPS. POSSIBLE PROBLEM FROUNT MODULE BUT NO PART AVAILABLE NATIONWIDE TO EVEN TRY TO FIX IT. TOLD BY DEALERSHIP USED PART WOULD MESS UP "BRAIN" ON VEHICLE SO USED PART NOT OPTION EITHER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428533September 29, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
2007 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO PROBLEM WITH TIE RODS *TGW ALSO, THE ABS SENSOR WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427951September 29, 2011
SERVICE BRAKES, HYDRAULIC
THE BRAKES ON THIS VEHICLE ARE WEARING OUT RAPIDLY. THE FRONT BRAKES AND ROTORS HAD TO BE CHANGED AT 13,000 MILES. WHEN THE SERVICE WAS DONE IT WAS NOTED THAT THE FRONT LEFT ROTOR WAS GROOVED AND WAS REPLACED ALONG WITH THE BRAKE PADS. THE RIGHT FRONT ROTOR WAS NOT CHANGED. IT WAS ALSO NOTED THE FRONT END ALLIGNMENT WAS PULLING TO THE RIGHT. THE DEALER ROTATED THE TIRES AND NOTED TIRE WEAR WAS THE PROBLEM. THE VEHICLE HAD 17144 MILES AND THE ALLIGNMENT WAS STILL PULLING. THE DEALER CHECKED AND STATED THE FRONT END WAS SET AT MANUFACTURERS SPECS. THE VEHICLE HAD 23,922 MILES AND THE FRONT BRAKES WERE SQEAKING AND GRINDING AGAIN. THE DEALER CHANGED THE FRONT ROTORS AND BRAKE PADS. THE VEHICLE HAD 28,343 MILES AND THE FRONT END WAS SQEAKING AND SHUDDERING WHEN BRAKING AT ANY SPEEDS. THE DEALER CHECKED THE ALIGNMENT AND RESET THE TOE. BY THIS TIME THE TIRES ON THE VEHICLE WERE COMPLETELY WORN BELOW 3/32 TREAD DEPTH. THE DEALER STATED THIS WAS THE CAUSE OF THE ALIGNMENT PROBLEM. THE DEALER CHANGED THE FRONT ROTORS AND BRAKES DUE TO THEM BEING GROOVED AND WARPED. THE DEALER WAS TOLD THE NOISE SOUNDED AS THOUGH IT WAS COMING FROM THE REAR BRAKES. THE DEALER TOLD ME THE REAR BRAKES AND ROTORS WERE WARPED AND THE PADS WERE SEVERELY WORN AND SHOULD BE REPLACED. THE REAR BRAKES WERE NOT EVEN INSPECTED AT ANY TIME WHEN THE FRONT BRAKES WERE COMPLETELY GROUND DOWN TO METAL. THE DEALER COULD ONLY TELL ME THE REAR BRAKES WERE NO LONGER UNDER THE WARRANTY. PLEASE HELP!!! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427763September 28, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THE ELECTRIC DOOR LOCKING MECHANISM BECAME INOPERABLE WHEN HE ATTEMPTED TO USE THE REMOTE CONTROL. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DISCONNECTED THE FUSE AND THEN RECONNECTED IT AGAIN. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 40,700. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. IN SEARCHING THE INTERNET I FOUND NUMEROUS COMPLAINTS ON THIS VEHICLE. IN MY OPINION IT IS A SAFETY FEATURE WHEN YOU ARE TRANSPORTING CHILDREN, AND SHOULD BE A RECALL BY CHRYLSER. UPDATED 11/15/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427819September 28, 2011
SERVICE BRAKES, HYDRAULIC
CONSISTENT BRAKE AND ROTOR FAILURE..SCRAPING, GRINDING, LOCKING AND SHIMMEYING OF THE WHEEL WHEN BRAKING. WAS INFORMED BY CHRYSLER CORPORATION THAT THIS YEAR, MAKE, MODEL HAS A KNOWN "DESIGN" FLAW IN THE BRAKING SYSTEM. THEIR SOLUTION IS TO TEMPORARILY KEEP REPLACING THE BRAKE PADS AND ROTORS, HOWEVER AFTER 36000 MILES THE CONSUMER IS RESPONSIBLE FOR FULL REPLACEMENT AND PAYMENT OF THESE PARTS EVERY SINGLE YEAR AS THEY FAIL TO OPERATE CORRECTLY EVERY 12,000 MILES. CHRYSLER CORPORATION KNOWINGLY SOLD THIS VEHICLE TO CONSUMERS AND REFUSES TO DO ANYTHING BUT PUT A BANDAID ON THIS ISSUE. THEY SHOULD ISSUE A RECALL AND COMPLETELY REHAUL THE BRAKING SYSTEM OR GIVE THE CONSUMERS A BRAND NEW VEHICLE AND REIMBURSE FOR ALL EXPENSES SURROUNDING THIS ISSUE. THEY ARE PUTTING THE LIVES OF CHILDREN AT RISK AS WELL AS OTHERS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427561September 27, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED THAT IT DROPPED TO THE FLOOR BOARD; HOWEVER, THE CONTACT WAS ABLE TO STOP THE VEHICLE. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THE BRAKE LINE FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOR WAS IT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427568September 27, 2011
VEHICLE SPEED CONTROL
WHEN SPEED CONTROL IS ON AT SPEEDS BETWEEN 45-65 MPH, WHEN GOING DOWNHILL, THE TRANSMISSION WILL DOWNSHIFT EXTREMELY HARD CAUSING HIGH RPMS 5500+. ATTEMPTED TO DISENGAGE MANUALLY AND BY STEPPING ON THE BRAKE BUT CONDITION CONTINUED FOR 45 SECS. PUT VEHICLE IN NEUTRAL AND COASTED REENGAGING D AT APPROX 10 MPH. OCCURRED A 2ND TIME AT 65 MPH GOING DOWNHILL 300 MILES LATER THAT SAME DAY. NO WARNING LIGHTS WERE ACTIVATED DURING BOTH EVENTS. THIS SUDDEN DOWNSHIFTING CAUSING MOMENTARY LOSS OF CONTROL AND LOSS OF SPEED. IN MY OPINION IS A SAFETY CONCERN. ESPECIALLY WOULD BE A CONCERN WHEN OPERATING ON ADVERSE ROAD CONDITIONS. ME CHRYSLER DEALER ADVISED NOT USE USE SPEED CONTROL. ENGINE LIGHT CAME ON NEXT DAY. ENGINE LIGHT CAME ON NEXT DAY. WILL BE GOING TO A CT DEALERSHIP ON FRIDAY FOR TROUBLESHOOTING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427575September 27, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BEGAN TO VIBRATE AND THE VEHICLE EXHIBITED AN ABNORMAL GRINDING SOUND WHILE APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE BRAKE PADS AND ROTORS WOULD HAVE TO BE REPLACED. AFTER THE REPAIRS THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427619September 27, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THE VEHICLE WAS PARKED AND OFF WHEN IT CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED AND THE FIRE DEPARTMENT CONFIRMED THAT THE FIRE ORIGINATED FROM THE FUSE BOX. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10427639September 27, 2011
EXTERIOR LIGHTING
THE HEADLIGHT SWITCH DOES NOT ALWAYS TURN ON THE HEADLAMPS. WE HAVE TO SWITCH IT BACK AND FORTH SEVERAL TIMES, AND SOMETIMES IT ONLY TURNS ON PARKING LIGHTS, SOMETIMES ONLY FOG LIGHTS, AND EVENTUALLY HEADLAMPS WILL TURN ON. IT IS NOT CONSISTENT OF WHEN AND WHERE THE SWITCH WILL WORK AND HOW MANY TIMES IT TAKES TO SWITCH IT BACK AND FORTH TO TURN ON. SINCE THIS ISSUE STARTED HAPPENING - WE HAVE EXPERIENCED THE HEADLAMPS ACTUALLY TURNING OFF DURING DRIVING IN THE DARK. LUCKILY THEY HAVE COME BACK ON IF I MESS WITH THE SWITCH - BUT THIS IS DANGEROUS AND IT IS NOT CONSISTENT WHEN IT HAPPENS EITHER. I HAVE ALSO HAD THE FOG LIGHTS FLICKER ON AND OFF WHILE DRIVING EVEN THOUGH I DO NOT HAVE THE SWITCH PULLED OUT FOR THEM TO COME ON AT ALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427486September 26, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER SIDE WINDOWS MALFUNCTIONED. THE SWITCH THAT CONTROLLED EACH WINDOW WAS INOPERABLE AND ONLY THE MASTER SWITCH ON THE FRONT DRIVER SIDE WINDOW WAS ABLE TO ACTIVATE THE OTHER WINDOWS. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC CHECKED TO SEE IF THE SWITCH ON THE DRIVER SIDE DOOR HAD ANY POWER AND IT DID NOT. THE POWER WINDOW SWITCH CAUSED OTHER COMPONENTS IN THE VEHICLE TO MALFUNCTION AS WELL. THE CONTACT REPLACED THE SWITCH BUT THAT DID NOT REMEDY THE PROBLEM. THE MECHANIC THEN REPLACED THE ESM MODULE BUT TO NO AVAIL. THE CONTACT ALSO STATED THAT THE POWER LOCKS HAD MALFUNCTIONED, MAKING IT VERY DIFFICULT TO ENTER AND EXIT THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 85,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427063September 25, 2011
FUEL SYSTEM, GASOLINE
AFTER FILLING UP THE FUEL TANK, THE CAR DIES WHILE DRIVING A FEW MINUTES LATER. DEALERSHIP SAID THE FUEL TANK NEEDED TO BE REPLACED AND CHARGED ME $766.55. THE CALLED IT A NON SERVICEABLE CHECK VALVE IN THE FUEL TANK WHICH ALLOWS LIQUID FUEL INTO EVAPORATE LINE AFTER REACHING A CERTAIN LEVEL. ONCE THE VEHICLE IS STARTED THE PCM PURGES THE EVAPORATE SYSTEM TO BURN THE VAPORS AND EXPOSURE THE CATALYST WARM UP SYSTEM. AT THIS TIME THE LIQUID FUEL IN THE EVAPORATE LINE IS SUCKED INTO THE ENGINE INTAKE MANIFOLD AND CAUSES THE ENGINE TO STALL. THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE CAR COULD BE ON THE ROAD. WHEN IT STALLS IT COULD EASILY CAUSE AN ACCIDENT. CHRYSLER SHOULD FIX THIS BEFORE PEOPLE ARE INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426953September 23, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING VARIOUS SPEEDS. IN ADDITION, THE VEHICLE WOULD NOT ALWAYS IMMEDIATELY RESTART. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED DEALERS AND NUMEROUS DIFFERENT REPAIRS WERE PERFORMED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426757September 22, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, ONLY ONE OF THE HEADLIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED DEALERS AND INDEPENDENT MECHANICS WHERE THE BODY CONTROL MODULE WAS REPLACED SEVERAL TIMES. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000. UPDATED 10/12/11 *BF UPDATED 10/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426635September 21, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS, INSTRUMENT PANEL LIGHTS AND THE PUSH BUTTON SIDE DOORS DID NOT FUNCTION. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE WOULD MOST LIKELY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426405September 20, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THE HORN, AND THE WINDSHIELD WIPER FLUIDS ACTIVATED ON THEIR OWN INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED SEVERAL FAILURE CODES. THE DEALER CLEARED THE FAILURE CODES, BUT THE FAILURE WAS NOT CORRECTED. THE HORN AND WINDSHIELD WIPER FLUID CONTINUED TO ACTIVATE INTERMITTENTLY ON ITS OWN. THE MANUFACTURER STATED THAT THEY WERE NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000. UPDATED 10/11/11 *BF UPDATED 10/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426013September 19, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
POWER DOOR LOCKS FAILURE! THIS PROBLEM STARTED A MONTH AGO WHEN THE POWER-LOCKS JUST QUIT WORKING. SO I FOLLOWED THE INSTRUCTIONS IN THE CAR MANUAL WHERE YOU CAN REPROGRAM THE LOCKS BY SWITCHING THE IGNITION KEY 4 TIMES ENDING IN THE OFF POSITION AND THEN AFTER 10 SECONDS TURN THE DOOR LOCK ON, A CHIME WILL SOUND, IT DID BUT LOCKS STILL DO NOT WORK. I THOUGHT IT MIGHT BE A FUSE SO I REMOVED THE IOD FUSE AND PUT IT BACK IN 5 SEC. THE LOCKS STARTED TO WORK AGAIN. THIS LASTED ABOUT 2 OR 3 TIMES AND THEN THE PROBLEM SEEMS TO RETURN EVENTUALLY. THIS IS A SAFETY CONCERN AND THE VEHICLE SHOULD BE A RECALL. DODGE SHOULD BE ACCOUNTABLE FOR THIS AND MADE TO CORRECT THE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425709September 16, 2011
SERVICE BRAKES, HYDRAULIC
THE VAN HAD SQUEALING NOISE (AT TIMES) WHILE DRIVING. THEN WE NOTICED THE STRONG SMELL OF THE BRAKES,LIKE YOU ARE GOING DOWN A STEEP HILL,THE BURNING SMELL.MUST BE THE BRAKE CALIPER STICKING...SO I TOOK IT TO THE DEALER(WHERE I BOUGHT IT NEW) AND WAS TOLD THAT I NEEDED NEW BRAKE PAD,NEW ROTORS AT A COST OF $777.00. THE VAN ONLY HAD 38,282 MILES ON IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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