Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10437842November 30, 2011
INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT WAS ENTERING THE VEHICLE WHEN THE DOME LIGHT FAILED TO ILLUMINATE. THE DEALER CONFIRMED THE DOME LIGHT SOCKET WAS MELTING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10437879November 30, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING AT RANDOM TIMES, SPEEDS, ETC, THE LIGHTS WOULD SUDDENLY FLASH, WIPERS TURN ON HIGH, WIPER FLUID COME OUT AND THE HORN WOULD HONK. SOMETIMES THIS WOULD LAST ONLY 2-3 SECONDS, SOMETIMES UP TO 10 MIUNTES. TURNING THE KEY OFF AND THEN BACK ON WOULD NOT CLEAR THE PROBLEM. TAKEN TO DEALER IN NOVEMBER 2010. THEY RE-FLASHED THE PCM AND THE ISSUE DISAPPEARED FOR 12 MONTHS. PROBLEMS RESUMED IN NOVEMBER 2011. TAKEN TO DEALER. COULD NOT DIAGNOSE AND DECIDED TO CHANGE AN ACCESSORY CONTROL MODULE. SITUATION CAUSES VERY UNSAFE OPERATING CONDITION BY DISTRACTING DRIVER, OBSCURING DRIVERS VIEW, DISTRACTING OTHER DRIVERS, CAUSING SIGHT PROBLEMS FOR ONCOMING DRIVERS WITH UNCONTROLLED ILLUMINATION OF LIGHTING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437900November 30, 2011
POWER TRAIN
I NOTICED A FLUID LEAK IN MY DRIVEWAY AND BASED ON THE RED COLOR I ELIMINATED THE POSSIBILITY THAT IT WAS FROM THE POWER STEERING BECAUSE THE RESERVOIR WAS AT THE MAX LEVEL. I WAS LATER INFORMED THAT THE TRANSMISSION SIDE COVER WAS LEAKING. I SENT THE VEHICLE TO THE DEALER WHERE DYE WAS ADDED AND WAS INFORMED THAT FLUID WAS LEAKING IN THE AREA OF THE BELL HOUSING AND THE TRANSMISSION WOULD REQUIRE DISASSEMBLY TO ASCERTAIN WHAT THE CAUSE IS. *KB ....UPDATED 04/09/12 *BF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437908November 30, 2011
SERVICE BRAKES, HYDRAULIC
REAR BRAKE PADS AND ROTORS FAILED ON VAN. CHRYSLER EXTENDED WARRANTY ON FRONT BRAKE AND ROTORS BUT NOT BACK BRAKES AND ROTORS FOR UP TO $100 DEDUCTIBLE ON 36000 MILES. WHY NOT BACK BRAKES AND ROTORS? THEY ARE MADE OF SAME MATERIALS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437910November 30, 2011
STRUCTURE:BODY:DOOR, STRUCTURE:BODY
WE PURCHASED A WHITE 2011 DODGE GRAND CARAVAN 4/30/11, IT NOW HAS 24,000 MILES. WE HAVE NOTICED THAT BOTH SLIDING SIDE DOORS HAVE CAUSED LIKE EVENLY PLACED BLACK MARKS ON THE REAR WHEEL WELLS WHEN THE DOORS HAVE BEEN IN THE OPEN POSITION. BOTH DOOR INTERIORS HAVE MARKS WHERE THE DOORS HAVE MADE CONTACT WITH THE BODY MAKING THE FORE MENTIONED MARKS. WE HAVE MADE COMPUTER INQUIRY SEARCHING FOR "ANYONE WITH A DODGE GRAND CARAVAN HAVING ISSUES WITH THE SLIDING DOORS RUBBING?" AND HAVE HAD HITS ON THIS ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437911November 30, 2011
STRUCTURE:BODY:DOOR, STRUCTURE:BODY
WE PURCHASED A WHITE 2011 DODGE GRAND CARAVAN 4/30/11, IT NOW HAS 24,000 MILES. WE HAVE NOTICED THAT BOTH SLIDING SIDE DOORS HAVE CAUSED LIKE EVENLY PLACED BLACK MARKS ON THE REAR WHEEL WELLS WHEN THE DOORS HAVE BEEN IN THE OPEN POSITION. BOTH DOOR INTERIORS HAVE MARKS WHERE THE DOORS HAVE MADE CONTACT WITH THE BODY MAKING THE FORE MENTIONED MARKS. WE HAVE MADE COMPUTER INQUIRY SEARCHING FOR "ANYONE WITH A DODGE GRAND CARAVAN HAVING ISSUES WITH THE SLIDING DOORS RUBBING?" AND HAVE HAD HITS ON THIS ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437701November 29, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WERE WEARING PREMATURELY. THE DEALER REPLACED THE BRAKE PADS AND ROTORS ONE YEAR PRIOR TO THE RECENT FAILURE. THE DEALER COULD NOT EXPLAIN THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437599November 28, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER RECEIVING REPAIRS UNDER A VOLUNTARY RECALL ON THE FRONT WHEEL BEARINGS, SHE WAS NOTIFIED BY THE DEALER THAT THE FAILURE WAS ON THE REAR OF THE VEHICLE AND NOT IN THE FRONT. AS A RESULT, THE REAR WHEEL BEARING, BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437400November 27, 2011
FUEL SYSTEM, GASOLINE
RUPTURED FUEL LINE SPRAYING GASOLINE ONTO MUFFLER. THE FUEL LINES ARE PLASTIC AND ARE ATTACHED TO THE FUEL FILTER AND ARE REPLACED TOGETHER AS A UNIT. THE PLASTIC LINE HAD A QUARTER INCH RUPTURE. THIS FILTER HAD LESS THAN 30K MILES AND WAS ABOUT A YEAR OLD. WHY DOES CHRYSLER USE PLASTIC FUEL LINE? I DO NOT KNOW THE CAUSE - A WEAK INFERIOR PLASTIC OR A SHARP STONE PERHAPS. EITHER WAY, IT DOES NOT MATTER. I HAVE NEVER SEEN A HARD PLASTIC USED FOR FUEL DELIVERY. THE OLD STYLE RUBBER FUEL HOSES WOULD BE MUCH BETTER AND SAFER. I AM THINKING THIS PLASTIC IS USED BECAUSE OF THE FLEX FUEL OPTION BUT I AM NOT A MECHANIC. I AM GLAD MY VEHICLE DID NOT CATCH FIRE. I WAS LUCKY. AFTER REPLACING THE FILTER WITH A NEW ONE FROM NAPA ONE OF THE FUEL LINES WOULD NOT STOP LEAKING. I HAD TO RETURN IT FOR ANOTHER NON LEAKING FILTER. BECAUSE OF THIS I AM ALSO CONCERNED ABOUT THE QUALITY OF REPLACEMENT PARTS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437228November 25, 2011
AIR BAGS
UPON THE VEHICLES IMPACT THE AIR BAG DID NOT COME OUT OF THE STEERING WHEEL WHICH CAUSING AN INJURY TO THE DRIVER. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10437252November 25, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ELECTRONIC DOOR LOCK SYSTEM FAILED TO OPERATE WHEN EXITING THE VEHICLE. THE FAILURE AFFECTED ALL OF THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 86,637. ..UPDATED 08-30-12 *BF THE CONSUMER STATED THE DOORS ARE SUPPOSED TO LOCK AT 18MPH, THEY DO NOT. THE LOCKS DO NOT WORK MANUALLY FROM THE INSIDE OF THE VEHICLE. DISCONNECTING AND RECONNECTING THE BATTERY TERMINALS AND FUSES WORKS BETWEEN 3 DAYS AND 3 MONTHS. UPDATED 08/31/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436908November 23, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, ALL OF THE AIR BAGS IN THE VEHICLE INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436917November 23, 2011
WHEELS, TIRES
THIS IS THE MOST RECENT FAILURE. LOW TIRE LIGHT CAME ON. WHEN WE TRIED TO PUT AIR IN TIRE THE STEM WAS CRACKED SO COULD NOT PUT AIR INTO TIRE. THIS WAS THE SECOND TIRE ON THIS VEHICLE TO DO THIS. CALLED DEALERSHIP TO SEE IF THERE WAS A RECALL- WE WERE TOLD NO RECALL. FIRST TIME THIS HAPPENED IT WAS SEVERAL WEEKS BEFORE THEY COULD REPLACE THE STEM FOR US BECAUSE THEY WERE ON BACK ORDER...THERE HAD BEEN SO MANY PROBLEMS THEY COULDN'T KEEP UP! THIS SHOULD BE A RECALL. WE WILL CHANGE OTHER TWO TIRE STEMS RIGHT AWAY TO PREVENT AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436616November 21, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GPS NAVIGATION SYSTEM, DVD PLAYER, AND RADIO FAILED TO OPERATE. THE MALFUNCTIONS OCCURRED INTERMITTENTLY AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE SAME FAILURE. THE DVD PLAYER WAS REPLACED AND THE FAILURE CONTINUED TO OCCUR. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER FOR THE THIRD TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,700. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436300November 18, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE SUDDENLY STALLED. THE BRAKE PEDAL BECAME STIFF ON TWO OCCASIONS AND THE INSTRUMENT PANEL DID NOT ILLUMINATE. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER AND WAS ABLE TO RESTART IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. NHTSA RECALL CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) MAY BE RELATED TO THE FAILURE. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436326November 18, 2011
SERVICE BRAKES, HYDRAULIC
WE WERE ON A TRIP AND WHILE ON THE TRIP THE VEHICLE ROLLED OVER THE 36K WARRANTY. WE WERE ON THE INTERSTATE GOING 75 MPH WHEN THE REAR OF THE VEHICLE STARTED MAKING A TERRIBLE VIBRATION AND VIBRATION NOISES. WE WERE ABLE TO GET OFF ON AN EXIT WITHIN 1/4 MILE OF THE VEHICLE MAKING THIS NOISE. AFTER WE WERE ABLE TO STOP THE LEFT REAR TIRE SMELLED AWFUL LIKE SOMETHING BURNING. AFTER WE GOT IT TO THE DODGE DEALER THEY CONFIRMED THAT THE CALIPER HAD FAILED ON THE LEFT SIDE OF THE VEHICLE. THEY STATED THAT OUR VIN DID NOT MATCH THOSE VEHICLES HAVING THE REAR BRAKE ISSUES. OBVIOUSLY WE WERE EXPERIENCING THE SAME ISSUE AS THE OTHER VEHICLES. CHRYSLER DID AGREE TO COVER THE FAILED CALIPER, BUT WOULD NOT PAY FOR THE WARPED ROTORS OR NEW BRAKES AND WOULD NOT COVER THE CALIPER ON THE RIGHT SIDE AS IT HAD NOT YET FAILED (EVEN THOUGH THE ROTOR WAS BADLY WARPED). THE ROTORS WERE ON BACK ORDER AND WOULD TAKE 3 WEEKS TO GET IN. WE WERE TOLD NOT TO DRIVE THE VEHICLE AS IT WAS A SAFETY HAZARD YET CHRYSLER WAS UNWILLING TO TAKE RESPONSIBILITY AND REPLACE THE RIGHT SIDE CALIPER AS IT HAD NOT YET FAILED. WE REPLACED THE RIGHT SIDE CALIPER AT OUR COST AND BOTH ROTORS AND BRAKES AS BOTH ROTORS WERE WARPED BADLY....FROM DEFECTIVE CALIPERS...BUT SINCE ONLY 1 SIDE WAS LOCKING UP AND SMOKING THEY WOULD ONLY REPLACE THE 1 SIDE. I DID NOT WANT TO PUT MY FAMILY IN A VEHICLE THAT COULD BECOME A FIRE HAZARD AND BELIEVE THAT THIS IS TOTALLY IRRESPONSIBLE OF CHRYSLER TO PUT PEOPLES LIVES IN DANGER AND NOT EVEN ACKNOWLEDGE IT SINCE OUR VIN SUPPOSEDLY DID NOT FIT WITH THE VEHICLES THAT WERE DEEMED TO HAVE THAT PROBLEM. WE CONTACTED CHRYSLER CUSTOMER SERVICE DIRECTLY AND TALKED ABOUT THE ISSUE AND THE REPRESENTATIVE WAS BASICALLY UNWILLING TO LOOK UP ANYTHING NEVER OFFERED TO TAKE ANY INFORMATION FROM US (NAME, VEHICLE INFO), BUT YET WAS VERY EAGER TO DISMISS THAT THERE WAS AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436223November 17, 2011
SERVICE BRAKES, HYDRAULIC
THEY HAD TO REPLACE THE FRONT BRAKES AT 32,000 MILES AND NOW THE REAR BRAKES AT 34,900. I HAVE HAD MULTIPLE CHRYSLER VANS AND NEVER HAD TO REPLACE THE BRAKES EVEN AFTER 60,000 MILES OR MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436260November 17, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 45 MPH WHEN THE REAR BRAKES FAILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE REAR BRAKE, CALIPERS, ROTORS AND THE CYLINDERS. THE LOCAL MECHANIC REPLACED THE REAR CALIPERS, ROTORS, CYLINDERS, AND THE BRAKES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436095November 16, 2011
VEHICLE SPEED CONTROL
I WAS GOING 70 MPH ON A HIGHWAY, WITH MY TWO YOUNG CHILDREN, AND I CAME UPON AN AREA WHERE I NEEDED TO REDUCE MY SPEED TO 60 MPH. AS I WAS PUTTING MY FOOT BACK OVER FROM THE BRAKE TO THE GAS PEDAL MY SHOESTRING WAS SUDDENLY CAUGHT ON SOMETHING. I COULD NOT MOVE MY FOOT SO I QUICKLY USED MY OTHER FOOT TO TAKE MY SHOE OFF. THANKFULLY I WAS THEN ABLE TO USE MY BARE FOOT TO GET IN CONTROL OF THE PEDALS AGAIN. I STOPPED THE VAN TO SEE WHAT HAPPENED AND FOUND THAT THERE IS A CLAMP OF SOME KIND TO THE RIGHT OF THE GAS PEDAL AND MY SHOESTRING WAS CAUGHT IN IT. IN MY OPINION THIS IS A MAJOR SAFETY ISSUE BECAUSE IF I HAD BEEN BUMPER TO BUMPER IN THE CITY WHEN THIS HAPPENED I WOULD HAVE LIKELY REAR ENDED SOMEONE. THIS WAS A VERY SCARY EXPERIENCE AND SOMETHING NEEDS TO BE DONE TO REMOVE OR REPLACE THIS CLAMP ON THESE VANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436119November 16, 2011
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
STRUT TOWER ON THIS VAN IS ALMOST COMPLETELY RUSTED. TO CONTINUE DRIVING IT PRESENTS A SERIOUS ROAD HAZARD FOR I AND MY FAMILY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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