Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10430450October 17, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1995 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED AND TAKEN TO A DEALER WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND THEY ALSO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. UPDATED 12/20/11*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430571October 17, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SIDE POWER DOOR WOULD NOT UNLOCK WITH THE KEYLESS ENTRY FOB OR THE INTERIOR AUTOMATIC DOOR LOCKS. THE CONTACT HAD TO MANUALLY UNLOCK THE DOOR. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER REGARDING THE DOOR LOCKS. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430401October 16, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ELECTRIC DOOR LOCKS REPEATEDLY STOP WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430180October 14, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER TAKING HER VEHICLE FOR INSPECTION SHE WAS ADVISED THAT THERE WAS A LEAK IN THE COOLANT SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430046October 13, 2011
EXTERIOR LIGHTING
WHEN THE LOW BEAMS ARE ON ONE HEADLIGHT IS OUT AND WHEN THE HIGH BEAMS ARE ON THE OTHER HEADLIGHT IS OUT. I HAD IT FIXED TWICE BY TWO DIFFERENT SHOPS UNTIL I FOUND THAT THE PROBLEM IS THE FRONT COMPUTER MODULE. THE FIX IS A NEW FRONT MODULE WHICH IS AROUND $550.00 (PART IS 450/LABOR 100). MY COMPLAINT IS THAT IT IS A SAFETY ISSUE AND VERY EXPENSIVE TO FIX, ALSO IT TOOK QUITE SOME TIME TO FIGURE OUT EXACTLY WHAT NEEDED TO BE FIXED, DURING THAT TIME I DIDN'T FEEL SAFE IN THE VEHICLE DRIVING AT NIGHT. I BELIEVE THERE SHOULD BE A RECALL ON THIS MODULE AS I HAVE SEEN MANY OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430149October 13, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE POWER DOOR LOCKS HAVE BEEN FAILING INTERMITTENTLY FOR 3 YRS. I UNHOOK THE IOD FUSE OR THE BATTERY CABLE MOMENTARILY AND THIS SEEMS TO WORK FOR A WHILE. THE DOOR LOCKS WOULD WORK FOR A SHORT TIME - THEN FAIL AGAIN UNTIL I REPEATED THE FUSE OR BATTERY CABLE REMOVAL PROCEDURE. AS TIME WENT ON THE FIX WOULD LAST LESS & LESS TIME. CURRENTLY, THE LOCKS MAY ONLY WORK FOR A DAY OR SO. THIS IS UNACCEPTABLE. MY WIFE WAS REALLY SCARED THE OTHER DAY WHEN SOMEONE WAS APPROACHING THE CAR AND SHE COULD NOT LOCK THE DOORS. SHE WAS IN AN UNFAMILIAR LOCATION WITH THE 4 YEAR OLD IN THE BACK SEAT. WHILE IT ACTUALLY TURNED OUT TO BE A FALSE ALARM, IT DID OPEN MY EYES. WHILE I HAVE BEEN JUST "FIXING" IT ALL THE TIME, I REALIZED THAT I CANNOT CONTROL WHEN AND WHERE IT WILL HAPPEN AND YOU CANNOT ALWAYS GET OUT AND RESET THE FUSE. THIS IS A PROGRAM (FIRMWARE) THAT IS FAILING ON A LARGE NUMBER OF VEHICLES, SEE LINKS BELOW. THIS POSES A SAFETY HAZARD AS THE VAN CANNOT BE SECURED WITHOUT MANUALLY LOCKING ALL DOORS, WHICH LEAVES THE TAILGATE. WHY SHOULD CONSUMERS HAVE TO PAY FOR A MANUFACTURER DEFECT? SOMEONE NEEDS TO PROTECT THE CONSUMER..... I AM TAKING THE VAN IN TO REQUEST IT BE REPROGRAMMED. I AM NOT GOING TO WAIT UNTIL SOMETHING BAD ACTUALLY HAPPENS FIRST. JUST A COUPLE OF LINKS: HTTP://WWW.CARCOMPLAINTS.COM/DODGE/GRAND_CARAVAN/2005/ELECTRICAL/ELECTRIC_DOOR_LOCK_FAILURE.SHTML HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/DODGE-GRAND_CARAVAN/POWER_LOCKS_WILL_NOT_LOCK_OR_UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429626October 12, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE HAD TO REPLACE THE FRONT BRAKES ON MY 2008 GRAND CARAVAN THREE TIMES SINCE PURCHASING IT IN 2009. IN ADDITION THE REAR BRAKES HAVE BEEN REPLACED TWICE. THE FIRST TIME THE FRONT BRAKES WERE REPLACED WAS IN OCTOBER 2009 AT 27,933, THEN 12/31/2010 AT 58,000 AND NOW AT 74,500 WE ARE REPLACING THEM AGAIN. THE REARS WERE REPLACED ON 10/29/2009 AT 28,653 AND NOW AT 74,500. UNDERSTAND THAT DODGE KNOWS THERE IS A PROBLEM BECAUSE I RECEIVED A LETTER IN 2010 SAYING THEY WOULD PAY A PERCENTAGE OF THE REPLACEMENT COST FOR THE FRONT BRAKES DEPENDING ON THE MILEAGE OF THE VEHICLE. HOWEVER BESIDES REPAYING FOR SOME OF THE COSTS INCURRED FOR THE FIRST REPLACEMENT NOTHING ELSE WAS DONE BECAUSE THE PROBLEM KEEPS OCCURRING EVER 30,000 MILES OR LESS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429957October 12, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
2009 D GR CARAVAN PURCHASED NEW, HAVE HAD TO HAVE FRONT BRAKES ROTORS , SHAVED , THEN BRAKES & ROTORS REPLACED, THEN AGAIN REAR ROTORS SHAVED AT 22,000 MILES. THERE DEFINITELY IS AN ISSUE WITH THE BRAKES ON THIS VEHICLE. AND NEEDS TO BE ADDRESS BY DODGE. ALSO HAD ELECTRICAL PROBLEMS AND VAN CUT OFF ON ME ONCE GOING 45 MPH , THEN APPROX 25 MPH, THEN AGAIN AT A STOP. THIS IS THE 1ST NEW CAR I HAVE EVER PURCHASED, NOT AN EASY THING FOR ME AS I ONLY MAKE $25,000 A YR AND I AM SO FRUSTRATED THAT I PROMISE I WILL ONLY BUY USED FROM NOW ON, IF I AM GOING TO PAY NEARLY $30,000 FOR A VEHICLE , I DON'T EXPECT TO HAVE TO HAVE IT IN THE SHOP 4 + TIMES AND TO HAVE TO SHELL OUT A COUPLE HUNDRED DOLLARS EVERY 6 MONTHS ON IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430951October 12, 2011
ELECTRICAL SYSTEM
POWER DOOR LOCKS FAIL TO WORK INTERMITTENTLY AND ULTIMATELY FAIL PERMANENTLY. THIS IS A PARTICULAR DANGER WHEN CHILDREN ARE SEATED IN THE REAR SEAT AND DOORS DO NOT LOCK DESPITE BEING ACTIVATED. THIS PROBLEM DIFFERS FROM ANOTHER COMMON PROBLEM REPORTED FOR SCORES OF THIS CLASS OF VEHICLE (SEE INTERNET); THE SIMULTANEOUS FAILURE OF ALL LOCKS REQUIRING A COMPUTER RESET TO RETURN THEM TO OPERATION. I ATTEMPTED TO REPORT THIS A FEW DAYS AGO BUT THE FORM ONLY ACCEPTED A 10-DIGIT VIN. THE AUTOMATED RESPONSE WAS NOT CLEAR AS TO WHETHER THE REPORT WAS ACCEPTED DESPITE THE PARTIAL VIN CONSTRAINT OF THE FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429419October 11, 2011
WHEELS
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STUDS ON THE WHEELS WERE FRACTURING. THE MECHANIC ADVISED THAT THE STUDS WERE FRACTURED BECAUSE THEY WERE TOO SOFT AND WEAKENED OVER TIME. THE CONTACT CALLED THE MANUFACTURER REGARDING THE STUDS AND THE MANUFACTURER ADVISED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429269October 10, 2011
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING I FELT AND ALSO HEARD A CLUNK, THEN MY CHECK ENGINE LIGHT CAME ON. WHILE DRIVING IT FELT LIKE MY CAR WAS STUCK IN 1ST GEAR (IT HAS AN AUTOMATIC/MANUAL TRANS). WE THEN REALIZED THE MANUAL WAS NOT WORKING, AND EVERYTIME WE PUT IT IN DRIVE THERE IS A CLUNKING NOISE. NOW AS WE ARE DRIVING IT SOUNDS LIKE IT IS STUCK IN 1ST GEAR LIKE THE MANUAL WENT OUT AND THE CAR THINKS IT IS STUCK, THE ENGINE REVS THE RPM'S GO UP AND THE AUTOMATIC KICKS IN BUT IT DOES NOT SHIFT RIGHT AND THE ENGINE DOES NOT STOP REVVING. SINCE I HAD THIS CAR I HAVE REPLACED THE BRAKES TWICE, THE BATTERY, THE WINDOW MODULE, THE WHOLE AC. THIS CAR IS COSTING MORE THEN IT IS WORTH AND CHRYSLER WILL NOT HELP WITH ANY OF IT. THE WINDOW MODULE TRANSMISSION AND AC SHOULD NOT HAVE GONE OUT SO EARLY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429285October 10, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
MY HEADLIGHTS DO NOT COME ON WHEN TURNED ON. IF I WOULD TURN OFF AND ON THE LIGHTS EVENTUALLY THEY COME BACK ON. NOW IT HAPPENS WHEN I DRIVE DOWN THE ROAD. IT HAPPENED AGAIN TO MY WIFE LAST NIGHT AND SHE ALMOST GOT INTO A CAR WRECK. WE CANNOT DRIVE OUR VAN AT NIGHT ANYMORE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429377October 10, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
2008 GRAND CARAVAN SXT (EQUIPPED WITH A TPMS AIR SENSORS) - WITH THE CHANGE OF WEATHER, THE LOW TIRE PRESSURE INDICATOR LIGHT WENT ON. WHILE CHECKING THE AIR PRESSURE OF THE TIRES, TWO (OF FOUR) OF THE VALVE STEM CAPS WOULD NOT LOOSEN. WHEN ATTEMPTING TO REMOVE ONE OF THE STUCK VALVE STEM CAPS, THE VALVE STEM SNAPPED OFF - INSTANTLY RELEASING ALL THE AIR IN THE AFFECTED TIRE. THE LOCAL DODGE DEALERSHIP WAS CONTACTED, PARTS ORDERED, AND AN APPOINTMENT WAS MADE. THEY ARE AWARE OF THE RECURRENT PROBLEM WITH THESE ALUMINUM VALVE STEMS/SENSORS. THIS IS THE SECOND TIME FOR A VALVE STEM TO BREAK ON THIS VEHICLE. (THE LAST ONE OCCURRED AT 43,097 MILES ON 11/7/10.) THERE IS A SAFETY CONCERN WITH THESE FAILED COMPONENTS. WE HAVE NOTICED ON THE INTERNET FORUMS THAT THIS IS A COMMON OCCURRENCE AND SHOULD BE ADDRESSED BY DODGE/CHRYSLER AS A SERIOUS ACCIDENT COULD RESULT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429379October 10, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:TURN SIGNAL
PRESS DOWN ON TURN SIGNAL STALK AND THE RIGHT TURN SIGNAL COMES ON. PRESS UP ON TURN SIGNAL STALK AND LEFT BLINKER COMES ON. SOMETIMES NEITHER TURN SIGNAL WILL WORK AT ALL WHEN TURN SIGNAL STALK IS PUSHED UP OR DOWN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429221October 9, 2011
ELECTRICAL SYSTEM
WAS DRIVEING ABOUT 40MPH WHEN ALL ELECTRICAL POWER FAILED NO TURN SIGNALS WIPERS RADIO BRAKE LIGHTS POWER WINDOWS ETC. PULLED OVER TO SIDE OF ROAD AND WHEN ITURNED OFF IGNITION ALL POWER CAME BACK ON. THIS IS THE SECOND TIME THIS HAS OCCURED. ALSO, HAVE TROUBLE WITH THE IGNITION OF THIS VEHICLE SOMETIMES TAKES 2 OR 3 TRIES TO START. VEHICLE WAS TAKEN TO DEALER FOR A RECALL OF THE IGNITION BUT SEEMS TO HAVE CREATED OTHER PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429195October 8, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HEADLIGHTS TURN OFF INTERMITTENTLY DURING OPERATION. THIS IS VERY DISCONCERTING AND DANGEROUS. DRIVER MUST FLIP THE LIGHT SWITCH MULTIPLE TIMES TO BRING THE LIGHTS BACK ON. THE FREQUENCY OF THIS PROBLEM HAS INCREASED RECENTLY. I FEEL THAT THE VEHICLE IS UNSAFE AND UNRELIABLE. RECENTLY, THE HEADLIGHTS WOULD NOT COME BACK ON AND WE HAD TO DRIVE HOME USING THE FOG LAMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429082October 7, 2011
ELECTRICAL SYSTEM, AIR BAGS
AIRBAG WARNING LIGHT CAME ON AND TOOK IT TO THE DEALER. THE DEALER STATED THAT THE FRONT IMPACT SENSORS WENT BAD BECAUSE THE WIRE HARNESS CORRODED AND CAUSED THE OPEN CIRCUIT, CAUSING THE AIRBAG WARNING LIGHT TO COME ON CAUSING DAMAGE TO THE COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428912October 6, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWN A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE PARKING BRAKE ENGAGED AND THE BRAKES BEGAN TO SMOKE. THE BRAKES ALSO EMITTED A BURNING ODOR. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND STOPPED. AFTER ALLOWING THE BRAKES TO COOL DOWN, THE CONTACT WAS ABLE TO CONTINUE DRIVING AND THE PARKING BRAKE DISENGAGED. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/27/11*BF THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT, BUT IT HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS PURCHASED. THE PROBLEM WOULD OCCUR WHILE DRIVING AT CITY SPEEDS AND STOPPING THE VEHICLE AND ENGAGING THE PARKING BRAKE DID NOT ALWAYS WORK. THE FIRST TIME THE VEHICLE WA TAKEN TO THE DEALER, THE REAR BRAKES WERE REPLACED AS THEY HAD BURNED UP WHEN THE BRAKES ENGAGED WHILE DRIVING. UPDATED 11/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428653October 6, 2011
ELECTRICAL SYSTEM:IGNITION
2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING FREQUENCY OPERATED BUTTON IGNITION KEY *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE TO FIX THE RECALL, EVEN THOUGH HE RECEIVED A RECALL LETTER IN THE MAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428798October 5, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FELL INTO THE DOOR PANEL ABNORMALLY. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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