Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10441313December 27, 2011
SERVICE BRAKES, HYDRAULIC
THE REAR BRAKE PADS ON THIS VEHICLE FAILED COMPLETELY AT ONLY 34,000 MILES. NO TATTLE-TALE COMPONENT WAS ON THE ORIGINAL BRAKE PADS, SO THERE WAS NO WARNING THAT THE BRAKES WERE WEARING UNTIL THE BRAKE SHOES STARTING GRINDING ON THE ROTORS. WE HAVE NOTICED EXCESSIVE BRAKE DUST ON THE REAR WHEELS STARTING AT AROUND 7500 MILES ON THIS VEHICLE. THE FRONT BRAKES STILL HAVE 60-70% WEAR LEFT ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441154December 24, 2011
SERVICE BRAKES, HYDRAULIC
EARLY WEAR ON BRAKES AND ROTORS. I EXPERIENCED POOR BRAKING, PROPULSION, SCREECHING. TOOK SIX MONTHS FOR THE DODGE DEALERSHIP TO ACKNOWLEDGE THERE WAS A BRAKE PROBLEM. VEHICLE HAD BAD ROTORS WHICH CAUSED BAD BRAKE PADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441103December 23, 2011
ENGINE AND ENGINE COOLING
THE PROBLEM WITH THE VEHICLE IS STALLING. THIS HAS OCCURRED 5 TIMES IN THE PAST 6 WEEKS. 2 OF THE TIMES THE MINIVAN STALLED WHILE TRAVELING AT 65 MPH. 2 TIMES THE VEHICLE STALLED WHILE DRIVING LOCALLY. THE DEALER HAS BEEN UNABLE TO FIX THE DEFECT. THIS IS A VERY DANGEROUS CONDITION. WHEN THE MINIVAN STALLS ON THE HIGHWAY ALL YOU CAN DO IS COAST TO THE SHOULDER. THANKFULLY, NO ONE HAS GOTTEN HURT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440612December 20, 2011
VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY FACTORY INSTALLED SUNROOF HAS LEAKED SEVERAL TIMES FLOODING THE INSIDE OF THE VAN WITH AS MUCH AS 1 1/2" OF WATER COLLECTING IN THE CONSOLE. WATER POURS OUT OF THE ELECTRICAL CONSOLE ON THE CEILING OF THE VAN AND MORE SERIOUSLY THE BUTTON ON THE DOOR JAMS FROM WHERE THE SIDE CURTAIN AIRBAGS DEPLOY. ALSO ON TO THE DASH SEEPING IN TO ELECTRONIC STUFF INSIDE THE DASH. MY MAJOR SAFETY CONCERN IS FOR ELECTRIC FIRES AND MORE IMPORTANT FOR THE AIRBAGS(HAVE THEY GOTTEN WET? HAS THE ELECTRICS INVOLVED GOTTEN WET? WHAT MIGHT THAT CAUSE?) WHICH I FEEL MAY BE COMPROMISED CAUSING THEM TO MALFUNCTION WHEN NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440423December 19, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY FOB COULD NOT LOCK OR UNLOCK THE VEHICLE. THE CONTACT ALSO STATED THAT ONLY ONE OF THE DOOR LOCKS WOULD UNLOCK THE VEHICLE, BUT IT WOULD CAUSE THE ALARM TO SOUND. THE DEALER WAS NOT NOTIFIED OF THIS FAILURE, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS 56,700. UPDATED 01/24/12*LJ THE CONSUMER STATED WHEN THE MALFUNCTION OCCURRED, THE KEY FOB WOULD NO LONGER WORK AND THE ELECTRIC DOOR LOCKS WON'T WORK. SO, THE VAN REMAINS LOCKED OR UNLOCKED. UPDATED 01/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440261December 17, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCKS ARE FAILING REGULARLY. PULLING THE IOD FUSE AND REINSERTING RESOLVES THE ISSUE FOR A FEW HOURS TO A FEW DAYS, AT WHICH TIME THE DOOR LOCKS STOP WORKING AGAIN. FAILURE PREVENTS KEY PHOB, INSIDE LOCK SWITCH AND AUTO LOCK FEATURES FROM WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440062December 15, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT HEARD A CLUNKING NOISE WHEN HE APPLIED PRESSURE TO THE BRAKES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE LOWER CONTROL ARM PIVOT BOLT WAS FRACTURED. THE DEALER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439876December 14, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THE REAR BRAKES CONTINUOUSLY WORE PREMATURELY. THE CONTACT STATED THAT AT 31,000 MILES, HE WAS TOLD THAT THE FRONT BRAKES WERE AT 45 PERCENT AND THE REAR BRAKES WERE ONLY AT 15 PERCENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 31,000. UPDATED 01/18/12*LJ UPDATED 02/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439778December 13, 2011
EXTERIOR LIGHTING
WHEN I GOT TO WORK AND WENT TO TURN THE HEADLIGHTS OFF. THE LIGHTS SHUT OFF BUT IT KEPT DINGING LIKE THEY WERE STILL ON. I TURNED THE SWITCH ON THEN OFF AGAIN AND IT STILL KEPT DINGING AND THE SMALLER HEADLIGHTS CAME ON AND DIDN'T SHUT OFF AFTER I HAD SHUT OFF LIGHTS. I HAD TO GO BACK AND DO THE SAME THING WITH THE LIGHT SWITCH AND THEN THEY FINALLY SHUT OFF. THIS HAS HAPPENED ON SEVERAL OTHER OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439317December 11, 2011
SERVICE BRAKES, HYDRAULIC
THE VEHICLE BEGAN TO SHAKE WITH ONLY 17-18000 MILES ON IT. WE REPLACED BRAKES AND ROTORS BECAUSE DODGE TOLD US THAT THE ROTORS WERE WARPED AND BRAKE PADS LOW. NOW AND 21000 I NEED TO REPLACE THEM AGAIN. THE BRAKES ARE NOT SUFFICIENT FOR THE WEIGHT OF THE VEHICLE AND THEREFORE CHRYSLER SHOULD BE HELD RESPONSIBLE FOR DESIGNING AN INADEQUATE BRAKE SYSTEM. CONSUMERS ARE NOT ENGINEERS AND WE BUY VEHICLES TRUSTING THE MANUFACTURERS HAVE DESIGNED A CAR CORRECTLY AND WITH BASIC NECESSITY (SUCH AS A BRAKING SYSTEM) TO HAVE TO REPLACE A VANS BRAKE EVERY 3-5000 MILES IS RIDICULOUS. CHRYSLER SHOULD RECALL THIS BRAKE SYSTEM AND INSTALL NEW BRAKES ON EVERY MINI-VAN THEY PRODUCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439199December 9, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE IGNITION KEY, WHICH WAS EQUIPPED WITH A REMOTE TO LOCK AND UNLOCK THE VEHICLE, WAS DEFECTIVE AND WOULD NOT START THE VEHICLE. THE DEALER REPLACED THE KEY. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 67,311. ..UPDATED 02/01/12 *BF THE CONSUMER STATED THE IGNITION WAS ALSO REPLACED AT A COST OF $ 417.84. UPDATED 02/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438981December 8, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439024December 8, 2011
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
RIGHT SIDE VAN DOOR STOPPED CLOSING AND OPENING CORRECTLY. IT GETS STUCK PART-WAY. NOW IT DOESN'T CLOSE PROPERLY OR LOCK, YOU HAVE TO WORK HARD TO CLOSE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438884December 7, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. A LOCAL MECHANIC DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE IMPACT SENSORS WERE DEFECTIVE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V008000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 116,000 AND THE CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438777December 6, 2011
STRUCTURE:BODY:DOOR, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE SLIDING PASSENGER DOOR LOCKS NO LONGER LOCK AUTOMATICALLY LOCK WHILE DRIVING. THEY HAVE TO BE LOCKED MANUALLY. THIS IS A SAFETY ISSUE. WITH CHILDREN IN THE BACK SEAT, THEY CAN NOW OPEN THE DOORS WHILE THE CAR IS MOVING IF AN ADULT FORGETS TO LOCK THEM. THE LIFT GATE IN THE BACK NO LONGER CHIMES WHEN OPENING. THIS IS A SAFETY ISSUE. SOMEONE CAN GET WHACKED WITH THE DOOR, NOT KNOWING THAT IT IS ABOUT TO OPEN. THE PARKING LIGHTS STAY ON OR COME ON SPONTANEOUSLY AFTER THE HEADLIGHTS HAVE BEEN TURNED OFF. THIS IS A PROBLEM. VERY EASY FOR THE OWNER TO COME OUT IN THE MORNING TO A DEAD BATTERY AND A CAR THAT WON'T START. SOME OWNERS HAVE REPORTED THE HEADLIGHTS CUTTING OUT WHILE DRIVING, A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438654December 5, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS MALFUNCTIONED WHILE DRIVING 25 MPH AND ONLY THE PASSENGER SIDE HEADLIGHT WAS OPERABLE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 89,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438480December 3, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, WHEELS
THE TIRE PRESSURE MONITORING SYSTEM HAS EXPERIENCED A FAILURE ON THE LEFT FRONT TIRE WHILE TRAVELING UNDER 30MPH, COULD HAVE CAUSE POTENTIAL HAZAROUS SITUATION IF OCCURRED AT HIGHER RATE OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438061December 2, 2011
SERVICE BRAKES, HYDRAULIC
BOUGHT A PRE CERTIFIED FULL WARRANTY USED VEHICLE FROM SORENSONS. AFTER THE FIRST WEEK I COMPLAINED ABOUT VAN VIBRATING WHEN TRYING TO STOP AND PROBLEMS WITH BRAKES. I WAS TOLD THEY ARE FINE. STILL COMPLAINING AFTER A YEAR TO EXECUTIVE OFFICE AT CHRYSLER I GOT AN EXTENDED WARRANTY LETTER TO GET NEW ROTORS AND FRONT BRAKE PADS DUE TO THE DEFECT ON THESE HOT SPOTS AND WARPING. I COMPLAINED FOR OVER A YEAR AND AM TOLD YES WE ADMIT THE BRAKES ARE DEFECTIVE BUT YOU MUST PAY 100.00 DEDUCTIBLE BECAUSE YOU HAVE 28000 MILES ON THE VAN. WHY AM I TO PAY A DEDUCTIBLE ON A DEFECTIVE PART THAT COULD HAVE CAUSE INJURY OR DEATH. ALL I GET IS THE RUNAROUND WITH [XXX] AT CHRYSLER. THIS IS AFTER THE IGNITION SHUT OFF AT 60 MILES AN HOUR PROBLEM AND NOW THIS. ENOUGH IS ENOUGH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438080December 2, 2011
AIR BAGS
MY VEHICLE WAS TRAVELING AT APPROX 30 MPH WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF MY VEHICLE RESULTING IN A SIDE IMPACT. PASSENGER SIDE AIRBAG DEPLOYED BUT NOTHING OR NO ONE WAS IN THE PASSENGER SEAT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10437780November 30, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE TRAVELING SOUTHBOUND ON I-75 AT MILEPOST 263.3 A FAINT ALARM OF SOME KIND CAME ON. THEN THE ENGINE BEGAN MAKING A NOISE AND QUIT. WHEN I PULLED OVER TO THE SIDE OF THE HIGHWAY THE ENGINE COMPARTMENT SHOT FLAMES AND SMOKE FROM UNDER THE HOOD. I WAS ATTEMPTING TO RELEASE THE HOOD LATCH WHEN FLAMES BURST IN THROUGH THE FIREWALL UNDER THE DASH. WE THEN ABANDONED THE VEHICLE AND CALLED 911. BY THE TIME A FIRE TRUCK ARRIVED THE VAN WAS TOTALLY BURNED. I HAVE THE VEHICLE SERVICED REGULARLY AND HAD JUST REPLACED THE TIRES AND BRAKES. I HAVE NO IDEA WHAT THE CAUSE MIGHT HAVE BEEN BUT IT BEARS LOOKING INTO. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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