Chevrolet Traverse Complaints

593 consumer complaints on file.

#11680208August 12, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
When attempting to put my 2022 Chevy Traverse in "Park," the vehicle does not always recognize that it is in the Park position. As a result, the system will not allow me to fully turn off the engine or power down the vehicle. I often have to shift between gears and attempt to place it in Park multiple times before the vehicle senses it correctly. This issue occurs intermittently and poses both safety and usability concerns, as the vehicle may not be fully secured when I believe it is in Park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680138August 12, 2025
SERVICE BRAKES
Started car and began backing up when ECS, Brake, and ABS messages came up. Upon attempting to break at slower rates of speed it felt like the brakes would slip slightly before catching and stopping. At normal rates of speed (25+) it wasn’t noticeable. In shop now with ‘censor failure’
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679934August 11, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Brake master cylinder ECU failed. Illuminated warning lights for BRAKE, FRONT END COLLISION AVOIDANCE, ABS, and ELECTRONIC STABILITY CONTROL. Took the vehicle to dealership and was told about the part failure. They advised that there was no ETA on parts that are on backorder. The codes were removed and the warning lights went off, but came back on the next day. I was told that the vehicle was drivable, but they could not guarantee my safety. The dealership had no loaners so I had no choice but to drive the vehicle home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679878August 11, 2025
SERVICE BRAKES
I purchased a 2025 Chevrolet Traverse and experienced a complete failure of the master brake cylinder approximately two months after purchase. The brake system failed as I was operating the vehicle, creating a significant safety hazard. Fortunately, no accident occurred, but the car became unsafe and was in the dealership service center for 5 weeks awaiting repair. This failure occurred with very low mileage and without warning. I am concerned that this may be a manufacturing defect or part of a wider issue. The extended service delay also caused major inconvenience and out-of-pocket expenses. I am submitting this complaint so the NHTSA can track similar reports and investigate if necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679748August 11, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
ABS and ESC and brake lights came on. Collision beeping and warning went out. Brake pedal vey late to respond to braking. This vehicle is unsafe. It has been sitting and the Chevy dealer for 2 weeks now with no information given to me about when it will be fixed. I call the dealer every other day and they just say that Chevy will be shipping parts. This is clearly a nation wide problem with this vehicle. I’ve read numerous articles online about people with the same problem and have contacted an attorney
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679569August 9, 2025
SERVICE BRAKES
Brake assist, ESC alerts on vehicle. Sat in the dealer service shop for 3 days and said to have been fixed. Still with same issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679361August 8, 2025
SEATS
When a lighter driver is operating the vehicle the seat will move and make a clicking noice causing a safety concern when the vehicle accelerates or stops. This happens only when a lighter driver is operating the vehicle with a weight of around 160 lbs. it does not have the same issue with heavier drivers but does cause concern for the safety of the vehicle in the event something were to happen when operating the vehicle. Have taken to dealership twice with no resolution. Those that were testing the safety of the vehicle were larger than the person who normally operates the vehicle experiencing the problem and no resolution was provided after both of the visits to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679301August 8, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Master cylinder failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679013August 7, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We were told we had a faulty master cylinder that needed to be replaced. The ABS, forward collision braking system, rear collision breaking system, and emergency brake were all at risk, which puts a significant risk to the passengers in the vehicle, including children. The problem was confirmed by the dealership with no information about timing of replacement since there is a national shortage of this part. Warning messages included ABS, BRAKE, forward collision, rear collision- lights came on several times. They appeared suddenly after turning on the car without incident. We tried turning off the car and letting it sit for long periods of time without resolution. The dealership initially flushed the brake line without resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678933August 6, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Parked the vehicle a Saturday evening went to get into it Sunday morning and the dash was lit up with abs light, service ESC, traction control, check engine light. Called the dealership I bought it from to tell them what was going on, brought it in on a Monday evening to be looked at Thursday. Was called to be informed the master cylinder went bad. Was told by the service manger part would be in to be fixed Wednesday. Wednesday came and gone with no call, finally got a call Thursday evening that the part did not arrive and NOW they have no ETA on the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678927August 6, 2025
SERVICE BRAKES, STRUCTURE:BODY
the car had a faulty door that would stick intermittently since the day we purchased it (march 10, 2025) and wouldn't open unless forced. we reported the issue on march 23rd to our sales rep (jorge) and didn't act upon it until two months later when it wouldn't open at all. upon bringing it into the shop on may 27th it was determined that there was a faulty latch. they also discovered that the brake light was on and the car was in need of multiple components - master cylinder, the adapter and the reservoir. we have had a rental car since 5/27/25 and yet to receive our car back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678924August 6, 2025
SERVICE BRAKES
I bought my car May 26th. It started shaking when coming to a complete stop shortly after the purchase. I have taken but back to the shop 3 times and this last one it has been in the shop a month with no end date. The dealership states they don’t know how to go about fixing it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678917August 6, 2025
SERVICE BRAKES
I was in the car wash and the service ESC came on It also had the traction control, ABS and check engine light came on. When I restarted my car the check engine light only came on . On the Chevy app it says my Anti Breaking System needs serviced. This is a brand new car bought a couple months ago with under 3,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678905August 6, 2025
UNKNOWN OR OTHER
While making a left turn in a residential area, I slightly accelerated and noticed the RPM's shot up significantly. The vehicle did not shift as expected and felt like it was stuck in higher gear or slipping. Even after I let off the gas, the RPM's remained high longer than normal. This created a moment where the vehicle did not respond predictably, which could have put myself and others at risk if traffic had been heavier. The vehicle has approximately 16,500 miles. There were no warning lights, error messages, or sounds at the time. I did request for the issue to be recorded in my service record. The component suspected to be at fault is transmission or the transmission control system. This is concerning given the low mileage and recent model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678739August 6, 2025
SERVICE BRAKES
While driving my 2025 Chevy Traverse with under 2,000 miles on the odometer, multiple brake-related warnings suddenly appeared on the dashboard, including: Service Electronic Stability Control, Brake Assist, Brake System Warning, and Anti-lock Brake System (ABS). I brought the vehicle to the dealership for diagnosis, where the issue was confirmed. However, I was informed that the replacement part is currently on back order, with no clear timeline for availability. I immediately contacted GM for assistance and was informed that the issue was due to a defective Brake Master Cylinder (part number 85762161). After further research, I discovered that a defective master cylinder can result in partial or complete brake failure, posing a serious safety risk. Given the extremely low mileage and the critical nature of the affected component, I believe this issue warrants investigation. I am concerned that similar failures may be occurring in other 2024–2025 Chevy Traverse vehicles and could lead to dangerous situations if not addressed promptly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678708August 6, 2025
ELECTRICAL SYSTEM
On [XXX], Onstar did an Auto Unlock on my car. After the car was opened, the entire radio panel didn’t work. On June 13th, Bob Johnson replaced the Onstar telecommunications module. Only the radio worked with the screen black for a couple of minutes. Then it stopped working. They stated that they ordered the part, but every time I call, they haven’t. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678190August 4, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the automatic brake assist failure light came on. I was unable to stop at a very busy intersection and was forced into traffic even though I had a red light. The parking brake, engine light, and light came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678079August 3, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Warning codes - Service Brake Assist, Service Electronic Stability Control (ESC), Forward Collision system unavailable. Brake pedal felt different with an associated clunk noise. Brake Fluid believed to have been leaking in garage. Dealer diagnosis as Master Brake Cylinder failure. No parts available/no ETA available. Car is 5 months old and under 5,000 miles on the odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678020August 2, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I started my Traverse and the brake light, forward collision alert, brake assist, stability control lights came on. The warning messages to service ESC, and service brake assist also came on. I have 2182 miles on my vehicle. No warning of anything wrong before this happened. It is available for inspection. It was towed to the closest dealership who determined the master cylinder needed replacing. I did not drive it due to warnings the brake systems were not functioning properly. Could have caused a wreck if they did not work. It has since been towed to the dealership it was purchased at awaiting their diagnosis. The first dealership said the master cylinder is on backorder with no ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677997August 2, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
We have experienced phantom AEB warnings and braking (60+ warnings w/o braking, around 10 brake activations) since owning the vehicle a little over a year now, purchased new. We took it into the dealer in May to have it addressed and they determined the AEB system was inoperable due to a defective front camera (windshield). After replacement and reprogramming, we picked up the vehicle and noticed a decreased sensitivity to our rear/side alerts AND ZERO forward AEB or proximity alerts of any kind. Not car, pedestrian, object or wall. Forward AEB alerts were completely disabled. Additionally, the vibrating safety seat which was previously inoperable (we assumed our car didn't have it) was on and functioning for all side/some rear alerts. We took the car back into the dealer and after 5+ days they determined it was a "faulty batch of cameras" and they replaced the front facing camera again. Today, we picked up the vehicle, being told everything was tested and reset so functioning properly- with our 3rd new forward camera. Yet, the AEB system was clearly inoperable again, zero front facing AEB/collision/proximity alerts - even though all settings 'on.' Rear alerts still seemed delayed and less accurate than before we brought the vehicle in the first time. I returned the vehicle to dealer and demonstrated again. My service rep agreed - it does not seem like it's just the front facing camera and must be a larger issue electronic issue. To date, I've been in contact with GM corporate executive team and have very little real concern or amelioration of these QC issues with the vehicle. We have spent over 20 days in the shop within 12mo. They refuse to acknowledge that there significant defect with the vehicle to warrant repurchase. These safety issues are only part of what appears to be serious QC deficiencies that put my family at risk. My wife and kids are in this car 98% of the time. I have video documentation from both camera repairs if you want to see them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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