Chevrolet Traverse Complaints

593 consumer complaints on file.

#11684618September 2, 2025
SERVICE BRAKES
Went out for lunch and the following warning lights popped up on my dash, "Brake", the ABS light was lit up, service brake assist and service ESC all popped up. Had my truck towed to lexington park chevy because it said it was not safe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684481September 2, 2025
SERVICE BRAKES
Normal evening running errands and brake pedal went to the floor, unable to stop and starting rolling into oncoming traffic. Put transmission in Park, then reverse to get out the main highway and back to the service road, car would continue to roll. Service ESC, Service Brake Assist, Engine light and more popped up on dash. Vehicle had to get towed. This could have been a very dangerous situation. Being told the Master Cylinder needs to be replaced. Part is ordered with no delivery date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684181August 31, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Bought 2024 Traverse end of June 2024 from show room at Flow Cheverolet in Salem, NC. In Sept 2024, took it in for glitchy screen/radio black and colorful lines displayed, squeeky brakes, and dashboard rattling when hitting 60+ miles. Chevy fixed the screen but said they could not do anything about brakes or the rattling of the dashboard. March 2025- brakes still squeeked and brake failure message came on, took in they had to order and replace brake sensore. I informed them that when backing up the automatic brakes come on stopping the car when no vehicles are coming would take 3 to 4 tries to back out from driveway but this problem was not addressed. July 2025- check engine came on, was told cylinders 2 injection pulse offset exceeded minimum learning limit suppositely just needed some STP August 2025- check engine came on again took in to Cheverlote they said they needed to order and replace Fuel injection pump because it was faulty, but that day recieved a text from the car saying battery was dieing while at Cheverolet service department. Car has been at the service department for over a week and they still can't figure out why its not holding charge. Battery has been replace twice while at their shop. Most important issue the millage is stating it has 25,400miles but we know for sure we have not traveled or driven but maybe half that millage in the pass year and chevy's mechanic is stating there is no way for them to confirm that. Too many issues for a car bought brand new only a year ago and because of the faulty odameter we only have about 10,000 miles left of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684158August 31, 2025
POWER TRAIN
Check engine light came on. Chevy traverse lost power and would not shift past 45 miles an hour. Once parked a bad bucking when put into reverse and loss of power or the vehicle would not move and revved as if out of gear despite being put into gear. Had vehicle towed to Hubert Vester Chevrolet in Wilson NC where we purchased it with no remedy because symptoms would not replicate for the two weeks they had the vehicle. We drove it for a week, and the same thing happened again. Bucking started when slowing down. Towed to Phelps Chevrolet Greenville NC with same results of no repair or diagnoses after they kept it for three weeks. Neither dealership would provide a loaner vehicle. Vehicle is under extended drivetrain and bumper to bumper 100,000-mile warranties with no remedy for the issue. We are afraid to drive the vehicle but making payments on it. My personal code reader purchased from Wal-Mart scanned a P2715 Pressure control solenoid D stuck on and P0700 transmission control system. However, the dealerships would not accept the information for repairing the vehicle saying they were showing as past check engine light stored codes. Invoices for both unresolved incidents are attached. Vester applied for changing the transmission fluid with our warranty but unsure if it was completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684053August 30, 2025
SERVICE BRAKES
08/08/2025 Brake system failure. Went through an intersection and was not able to stop. Dealer found internal leak in the master cylinder/hydraulic BPMV assembly. Warning lights and messages did not come on until the moment of failure. Had no warning before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683855August 29, 2025
UNKNOWN OR OTHER
The vehicle shows 'shift to park' when the vehicle is parked. Error has been occurring since June and the dealership will not warranty the sensor repair and replacement. Burns Chevrolet dealership quoted me $600 to replace it. Dealership acknowledged that it is a known issue and has affected many models, especially the Traverse. There is a technical service bulletin for the issue and should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683319August 27, 2025
UNKNOWN OR OTHER
The roof-mounted antenna (shark fin style) detached from my 2025 Chevrolet Traverse (approx mileage:7,500) during normal use. This should not occur on a new vehicle, and I have seen multiple other owners of the same model year reporting the same issue. If the antenna were to detach while driving, it could create a safety hazard to other vehicles on the road. My vehicle is scheduled for dealer inspection, but I believe this should be documented as a potential defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683271August 26, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I was taking my daughter to school; we were about 5 minutes from our home. I came up to a red light and stopped no problem, it turned green and as I proceeded through the intersection to the next red light to make my left-hand turn to get on the freeway, my rearview mirror camara flickered and that was my first indication that something was wrong. After that the ac started turning on and off and my dash lights all started lighting up. Fortunately, I was only going about 15-20 mph, so I was able to get the car to stop without incident. I had a few seconds to decide what to do, I determined that making a U-turn when the light turned green was the safest option, that's when I realized I had no power steering. I was able to safely get the car back to my driveway and called a tow truck. The car is now at JK Chevrolet Nederland, Tx and now waiting to hear diagnostic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683174August 26, 2025
ELECTRICAL SYSTEM
DRIVERSIDE TURN SIGNAL HAS GONE OUT 2X WITHIN A YEAR AND ITEM IS NOW BACK ORDERED WITH NO ETA. the first time this happened was 02/2025 the second time 8/2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683163August 26, 2025
STEERING
noise will develope (sounds like going over rumble strips) than the steering wheel gets a vibration and when you leave go of the steering wheel it begins to shake and becomes more profound (I have video). this also becomes more profound when applying the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683053August 26, 2025
STRUCTURE:BODY
While driving with the front windows all the way up and the back windows all the way down at 60mph or higher the door panels vibrate real bad like they want pop off from the frame of the car, which is unacceptable. You should be able to drive with windows how you want to in you vehicle without your door vibrating like they want to pop off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683011August 25, 2025
SERVICE BRAKES
When putting my vehicle in park it jumps forward about 1 foot. This happen about 70% of the time when I shift into park. Also, my vehicle will brake randomly while driving. This happened one time on the freeway where my car came to a complete stop, luckily there was no one driving close behind me. More often this occurs while backing out of my driveway. My vehicle is available for inspection at any time. These problems are concerning because if my car jumps forward after being placed in park, I could potentially hit a vehicle parked in front of me or a person walking by. The braking while driving is very scary, especially since I was on the freeway and it could've possibly resulted in a serious accident. I took my vehicle to the dealership, and they had it for several days. When I picked it up, I was told that they were unable to recreate the issue of the car jumping forward. Regarding the braking while driving I was told that "a bulletin had been issued for this problem but since there is currently no fix, we advise the safety features be turned off." The mechanic then went on to say, "I'm unable to turn these features off because it would be a liability, but I can show you how." I spoke to the head of the service department the next day because I am scared to drive my young children around in this vehicle and was told that the braking sensors are just sensitive. At this point I'm not driving the car for safety reasons. No messages come on when the vehicle jumps forward after parking. When the vehicle brakes completely while driving I've seen the message saying once "obstacle detected" but other times I've been so startled I don't look at the dash, I'm more worried about getting hit in that moment. I did notice my seat vibrate every time this has happened. This all began shortly after buying my vehicle in February 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682997August 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving at 20 MPH, the vehicle inadvertently lost motive power and stalled. The contact lost power steering functionality and was unable to move over to the side of the road. No warning lights were illuminated. The vehicle was towed to an independent mechanic, and the alternator was replaced. The contact stated that it was the second time that the alternator was replaced. The contact stated that on a separate occasion, the vehicle failed to start. The vehicle was jump-started, and the vehicle was taken to an independent mechanic who replaced the battery. Most recently, the vehicle failed to start, and the contact was unable to open the doors. The vehicle was towed to an independent mechanic who replaced the battery again. The manufacturer was notified of the failure and offered assistance. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682875August 25, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Suddenly with just over 8300 miles on the vehicle, lights for ABS, traction control, forward collision and parking brake all came on. The brake pedal started to feel spongy on the way to the dealership. The dealership replaced the master cylinder under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682788August 25, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Car had Service brake assist warning along with 3 or lights on dadhboard. I was told master brake cylinder needs replacing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682746August 24, 2025
ELECTRICAL SYSTEM
We purchased this 2025 Chevy Traverse on 6-13-2025. The dash goes dark/blank thus not allowing me to know the speed, amount of gas nor any information on the driving including driver assist measurements. I have taken the car in twice with no satisfaction. I received it back on Friday - 8/22/2025 and within 3 miles the screen was blank again. This makes the vehicle unsafe and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682587August 23, 2025
SERVICE BRAKES
Took my Traverse through a car wash and when putting the vehicle from Neutral to Drive, a slew of lights turned on (ABS, traction control, check engine light). Car will be evaluated this coming week but all signs are pointing to the brake module and master cylinder as seen all over the internet and Reddit. This is a serious, common issue with GM vehicles and something needs to be done asap about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682300August 22, 2025
UNKNOWN OR OTHER
When I took my car out my garage one afternoon, I heard a loud noise that my car was making from the outside of the vehicle. The sound was super loud and made my vehicle sound like a race car reving up, every time I pressed on the gas and then when I pressed on the brakes, it made a screeching/ rattling noise. Come to find out when looking underneath the exhaust pipe underneath the car is hanging off, looks like the mounting bracket separated. Then there was a big visible hole as well. I decide to take it to a mechanic shop and fix this myself and yet the dealership also says there is no recall for that issue. Another additional issue was I was having on this same vehicle was a weird smell coming from my A/C vents when I first turned on the vehicle to which it then dissipates . Informed the dealership and they said again, they don’t know why the car is smelling like humidity. They said they would call me back so they can take the car in, and this was over a month ago, never heard back either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682298August 22, 2025
STRUCTURE:BODY, VISIBILITY/WIPER
When driving early in the morning to drop off my kids to school, we are driving on a highway, crossing a bridge, no cars on either side, no houses either, when all of a sudden the rear left window has a loud POP, and then shatters completely. This was an exploding window out of no where, with nobody around and no other cars near by to cause this accident. The glass fell all over my body and I could not move until the vehicle was safely pulled over. This was concerning because my 1 year old was sitting next to me and the glass could have fell onto them if they were sitting right next to the window just like I was, and that was a safety concern. I called the dealership to let them know what happened right before my eyes and they said there was nothing they could do for an explosive window. I asked if there was issues with this happening to other people with an 2023 Chevrolet traverse, and provided my vin, they said no recalls so again, nothing they could do. I mention maybe a default in defroster or manufacturing issue of installation problem, and they just said NO over the phone. They did mention they had another lady who came in with the same problem, a window shattering for no reason while driving, but that “things like that happen normally”. Despite having other people with the similar issue, I was given the cold shoulder with No resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682297August 22, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While practicing parallel parking in the vehicle for about 1 hour, upon leaving the parking lot, there was a message that popped up on the dashboard reading, “SERVICE BRAKE ASSIST”. When driving the vehicle out the parking lot, the brakes were hard when pressing and the vehicle took a while to brake. I found myself braking at a far distance in order to stop the car at the nearest stop light. I turned my emergency lights and drove carefully home, since the engine light came on, which I parked and turned off the car. The next day, I turn on the vehicle and the engine light is still on, I take it to the local Auto Zone for a code, code P0556 is showing BRAKE BOOSTER PRESSURE SENSOR. I then call the dealership, they tow the vehicle and upon arrival they run diagnostics and text me the following message: “ Buckalew Chevrolet: They looked into all of those. They'd have been induced by the parking brake situation, however eveything in the computers have moved to "history" standing which means the vehicle no longer deems it an issue. If a code is not active or current, there is not much I can do with it. It shows us what the computer saw as having an issue, but not what the issue is or how it occured. Without us being able to duplicate it or it actively giving a signal that we can measure, we are kind of stuck without a paddle.” They next say they don’t find anything and they cannot fix it, there I have to go pick up my vehicle. Therefore I do, but the following weekend I go practice parallel parking AGAIN, and the issue happens all over again with the EMERGENCY BRAKE ASSIST turning on by itself, I continue to have braking problems. “STEERING ASSIST IS REDUCED DRIVE WITH CARE” reads on the dashboard, I call the dealership, they say I have to bring the vehicle in when it’s actively having the issue, and I explain that once I turned off the car, the dashboard message disappeared. No response, no resolution. the dealership just brushed it off and said it was nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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