Chevrolet Traverse Complaints

593 consumer complaints on file.

#11759614August 26, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On August 25, 2026, my 2026 Chevrolet Traverse experienced a severe safety failure involving the Automatic Emergency Braking (AEB) system. While moving slowly forward in a drive-thru lane with no obstacles in front of the vehicle, the car's automated systems unexpectedly and violently slammed on the brakes.The vehicle brought itself to an immediate, harsh stop without any actual hazard present. The sudden, uncommanded application of maximum braking force caused severe physical jolting, resulting in a whiplash injury to my neck.This unexpected braking event creates an immediate crash hazard for vehicles behind me and poses a severe risk of physical injury due to violent, unprompted stops. This incident appears directly related to ongoing electronic brake module and automatic braking system malfunctions under active federal investigation. I request a thorough safety investigation and a formal recall to address this dangerous defect.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11759125August 24, 2026
ENGINE
Vehicle had large puddle of antifreeze under drivers front of vehicle. Antifreeze reservoir was completely empty upon opening the hood. There is an active drip of antifreeze under the car as displayed by placing a clean piece of cardboard under the vehicle. There were no indicator lights displaying a problem on the dashboard. Upon using an endoscopic camera, there is an active leak at the hose on the radiator. If I had not noticed the active leak, I would have driven the vehicle and overheated the engine with the possibility of seizing the engine. Vehicle is in service currently at Superior Chevrolet. There is a known issue under Special Bulletin N262546590 for the seal at the quick connect inlet on the radiator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759019August 24, 2026
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Chevrolet Traverse. The contact stated that the rear driver's side window failed to open or close while depressing the buttons on the driver's door and on the passenger's door to control the window. While depressing the brake pedal to attempt to slow down, and while in reverse, the brakes were squeaking. The vehicle was not taken to the dealer for the window failure. The dealer diagnosed that the brake pads had failed and needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was informed of the issue. The failure mileage was approximately 43,632.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759014August 24, 2026
UNKNOWN OR OTHER
I HAVE HAD MY VEHICLE FOR ALMOST GOING ON 2 YEARS I WENT FROM A CAR THAT I HAD ISSUES WITH TO A BRAND NEW VEHICLE WITH ISSUES/REPAIRS NEEDED ON. NOTHING HAS BEEN RECALLED ON MY VEHICLE AT ALL AND IT SHOULD BE RECALLED ON MY VEHICLE I HAVE HAD A LOT OF ISSUES W/ MY VEHICLE AND I SHOULD NOT, NOW THERE IS ANOTHER ISSUE W/ THE DRIVERS WINDOW BUTTON WHERE IT GETS STUCK DOES NOT PUT THE WINDOW DOWN OR WORKS ONLY SOMETIMES I FOUND INFO ABOUT IT General Motors Technical Service Bulletin GM TSB 25-NA-022 addresses problems where the driver's door window gets stuck or works only sometimes. The driver window may not roll up or down, or it may stop working after you press the button. HOW IS THAT NOT KNOWN ISSUE FOR MY VEHICLE VIN I SHOULD NOT HAVE TO BE DEALING WITH THESE KNOWN PROBLEMS ON A BRAND NEW ALMOST 2 YEARS OLD VEHICLE AT ALL ITS FRUSTRATING TO DEAL WITH VEHICLE PROBLEMS WITH A BRAND NEW PURCHASED VEHICLE ANOTHER ISSUE WITH THE VEHICLE IS THE BRAKES THAT SQUEAK OF COURSE GM SAID UNLESS I WAS UNDER CERTAIN MILEAGE IT CAN BE FIXED LIKE HOW IS THAT EVEN FAIR FOR THE OWNER TO EVEN HANDLE ON THEIR OWN OUT OF POCKET COST. THIS IS INSANELY CRAZY TO HAVE TO DEAL WITH KNOWN ISSUES ON A VEHICLE AND NOTHING CAN EVEN BEEN DONE . YOU ALL NEED TO LOOK INTO MY VIN # AND FIND THE ISSUE WITH THE General Motors Technical Service Bulletin GM TSB 25-NA-022 Driver Window Stuck or Intermittent Operation Concerns BUT OF COURSE MY VEHICLE VIN HAS NOT EVEN BEEN RECALLED FOR THIS SPECIFIC PROBLEM BUT IT IS KNOWN ISSUE? HOW DOES THAT EVEN MAKE SENSE AT ALL? YOU ALL NEED TO LOOK INTO MY VEHICLE WITH THESE ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758560August 21, 2026
POWER TRAIN
Transmission shutters at lower gear going from 20-30 mph approximately and at the speed of 60-70 mph. When this happens it causes a delay in acceleration and for the whole car to shake. This was also noted by my mechanic even after changing transmission fluid and had concerns for the safety if it was to completely disrupt the transmission causing an accident. I was advised to check for recall since a lot of these makes and models have been having this issue. The SUV only has about 64,000 miles on it and has had all of its routine maintenance done regularly. I have only had it in my possession for 6 moths. No engine lights on. I do a lot of highway driving and I am concerned that this issue will possibly cause an accident. Ameritech Tire and Auto at 304-229-8924, Inwood, WV. August 12, 2026 was date of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757809August 18, 2026
ENGINE
The welding that holds the exhaust together has failed. They offer a Special Warranty to cover only the passenger side, however it has failed and exhaust is super loud. Also reading 4 codes from check engine alert. All are P0420 (cat convertor). The smell of exhaust and cat convertor is super disgusting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756700August 13, 2026
SERVICE BRAKES
There was a sent out that GM dealers needed to at no cost provide the software update to several vehicles due to a software issue that puts out an emergency warning that the brakes are wearing and are critically low when in fact they are not. Without the new software vehicle owners cannot manually reset the notification even after changing their brakes. I recently took my truck to David Chevrolet who advised me I needed to pay $193 for this software update which goes against the notice from GM and the DOT. I’m now driving without my brake monitoring system on because the dealership will not update my software. I’m filing a complaint because I should not need my brakes changed again by the dealership as I have already replaced perfectly good brakes because I didn’t know there was a software problem. My vehicle is well under the 36k mile and is only two years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755713August 9, 2026
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
electrical, drivetrain, powertrain. While driving the vehicle a message popped up on the speedometer saying service battery chargeing system and battery saver mode. the is the second time that those messages have come up in the four years of ownership with the first time being in 2024. The second issue we have had with this vehicle was injectors going bad and causing a bad misfire making driveability rough. We have gone through three O2 sensors in the past 4 years. we have replaced the alternator and are fixing to replace it again. the driverside axle seal leaked. transmission slips bad. there is a current random misfire. Back in may of 2025 we were driving to Florida from missouri and had to slam on the brakes and when we released the brake the car refused to move and when i pressed the gas harder there was a loud bang like we had been hit but it was like the brakes had locked up completely. It shudders bad when starting. Two months ago the steering locked up while driving. Vehicle has been inspected several times by the dealer we bought it from but driving this vehicle is becoming my families worst nightmare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755615August 8, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am reporting a serious safety incident involving my 2024 Chevrolet Traverse RS AWD, with approximately 34,378 miles. On or about [XXX], while the vehicle was being driven near Sarasota Florida at approximately 25 mph, it suddenly lost propulsion and all electrical power. The instrument panel, displays and vehicle electrical systems went completely dark. The vehicle was completely dead and would not restart. Police subsequently jump-started it, but the vehicle’s systems did not initially operate normally. This vehicle previously experienced another complete electrical-power failure while parked overnight, and the dealership has a record of that incident. Following the in-motion shutdown, the dealership performed a complete software flash using USB and stated that a software problem may have caused a parasitic battery draw. I understand how a parasitic draw could discharge the battery while the vehicle is parked. However, I have not received an adequate explanation of why the vehicle lost all electrical power while the engine was running and the charging system should have been supplying power. I am requesting that General Motors open a formal product-safety case, review the dealership’s diagnostic and programming records, determine the complete cause of the in-motion shutdown, and provide written confirmation of the tests and repairs performed. Please provide me with the GM case number and escalate the matter for appropriate technical or field review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754922August 5, 2026
UNKNOWN OR OTHER, POWER TRAIN
I am receiving a shift to park warning message when vehicle is in park and is turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754856August 4, 2026
ELECTRICAL SYSTEM
Vehicle fan blower speed changes by itself. Second issue - at times with Apple Car Play, vehicle will state audio unavailable and steering wheel audio control and GPS notifications will not work. Lastly, issue with not being able to use iphone apps, for example, Safari, when phone is connected to vehicle (this has occured since the most recent update). Other iphone apps will work once phone is disconnected. Vehicle has been taken to dealership but not reproduced. Pictures and videos were provided to dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754653August 4, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
This started happening about two weeks ago. My check engine light came on and my OBD scanner said a NOX sensor code showed. I told the dealership and I guess they cleared the code and it hasn’t reappeared but the reduced acceleration has maintained. It was [XXX] I had just go of work and needed gas. While traveling to the gas station I got notification that my acceleration was being reduced and it was very noticeable. After arriving and pumping gas, I started the car and got 3 additional messages. The car aside my brake assist and ESC needed service, my ABS system was off, and my forward collision system was off. While driving, I noticed that the brakes were still working but acceleration was still being reduced. This is an everyday use car and I have a 6 children who I don’t feel are safe anymore in the car. Not being able to utilize the brakes and the reduced acceleration is very concerning especially when in traffic. I have a little over 27500 miles on the car. It just came from the dealership to get the telematics module replaced last week because it went out about a month ago. I’ve only had this car a year and it seems like the issues are becoming more common everyday. I will be taking care back to dealership tomorrow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754112August 1, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
On start-up, intermittently the center display freezes, the HVAC system defaults to 76 degrees with the a/c and defrost stuck on with the blower on high. No driver input possible through the center display. Condition may clear by itself or not even through several shut downs. Numerous DTC's set. Always a CEL. For me, 2x dealer (repairs). They reprogram controllers. Condition not corrected. Possible HMI and/or HVAC controller hardware problem. Dealer doesn't know how to fix. Casual internet search indicates many identical complaints. Concern is, HVAC control is a basic function that should function correctly. Driving in the winter with no heat and a fogged windshield is a safety issue. GM is aware of the problem and has no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753647July 29, 2026
UNKNOWN OR OTHER
While driving with AWD engaged (winter time only ) , AWD will disengage on its own randomly . Will not allow me to reengage AWD for 24hrs plus, unless battery is disconnected . Dealer has hooked up reader and NO code pops up. Also knocks out lane assist and weather temp gauge .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753149July 27, 2026
BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS, SERVICE BRAKES
I am writing to express my disappointment with the quality and reliability of my vehicle. Since purchasing it, I have had to return it to the dealership on five separate occasions due to ongoing defects and mechanical issues. Shortly after purchasing the vehicle, the Super Cruise system failed to function properly and required service. At approximately 15,000 miles, I was informed that the brake pads were already excessively worn and needed replacement, which I believe is premature for a vehicle with such low mileage. Most recently, the check engine light illuminated, requiring another visit to the dealership for diagnosis and repair. These repeated issues have caused significant inconvenience, wasted time, and disrupted my daily life. I purchased this vehicle expecting it to be safe, dependable, and of high quality. Instead, I have experienced recurring problems that have seriously affected my confidence in the vehicle. Given the number of repair visits and the ongoing defects, I respectfully request that General Motors review my case and provide an appropriate resolution. I would appreciate a prompt response and a fair remedy to address these continuing issues. Thank you for your time and attention. I look forward to hearing from you soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752765July 25, 2026
UNKNOWN OR OTHER, POWER TRAIN
I own a 2023 Chevrolet Traverse. While driving, the vehicle suddenly began jerking very hard during acceleration and shifting. The Check Engine Light illuminated, and the vehicle became unsafe to drive because the transmission was not operating normally. I was concerned that the vehicle could suddenly lose power or fail while driving in traffic, increasing the risk of a crash. I took the vehicle to a Chevrolet dealership for diagnosis. The dealer found the transmission fluid was burned and diagnosed transmission trouble codes P0797 and P0700, indicating an internal transmission problem. Transmission .PDF Before the failure, I experienced harsh shifting and jerking that became progressively worse until the warning light came on. The problem has been confirmed by a Chevrolet dealership. The failed transmission is available for inspection upon request. I am submitting this complaint because I believe this transmission failed prematurely at approximately 68,933 miles. I am concerned that other owners may experience the same failure, creating a serious safety risk if the transmission loses power or fails while the vehicle is in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752054July 22, 2026
ENGINE
The contact owns a 2024 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the engine warning light illuminated. The failure was a recurring failure. The vehicle was towed to a dealer and was diagnosed with engine failure. The vehicle was repaired, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 75.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752038July 22, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Wife had car sitting over night from doing a EMS shift. Went out to car in morning to start to return home and when car started ABS light, ECS light, Brake Light, and Collision light came on. This has resulted in no ABS or safety features. Called dealer and can't look at car for over a month. There was no mention about not driving. If the wife needs ABS or front radar, she will not have it resulting in a more serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752007July 22, 2026
VISIBILITY:REAR WINDOW WIPER/WASHER, VISIBILITY/WIPER
The contact owns a 2022 Chevrolet Traverse. The contact stated that the windshield washer fluid pump had become inoperable, and the windshield washer fluid failed to spray onto the front windshield and the rear windshield. During the failure the windshields could not be properly cleaned while driving. The vehicle was taken to the local dealer, and the contact was informed that the washer fluid pump had failed and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the part to repair the vehicle was on back order. The manufacturer was notified of the failure. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751986July 22, 2026
SERVICE BRAKES
There is a known issue with the software / brake monitoring system with the 2024 Chevy traverse. The brake pad sensor is faulty and the vehicles warning system tells you that your brake pads are critically low when in reality they are not. Even after you change the brakes and put a new sensor you cannot clear the notification. The only way to reset this is to either take it to the dealership for them to change your brakes or pay $200 to obtain the fix for the software. Now this is bricks maintenance meaning as the consumer you should be able to maintain your vehicle on your own but GM has made this impossible which will force the consumer to turn off their brake monitoring system to remove the faulty warning. This is a safety risk for the consumer and the other people on the roads. This update should be done free of charge but they refuse to do it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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