Chevrolet Traverse Complaints

593 consumer complaints on file.

#11677711August 1, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Our 2025 Chevrolet Traverse experienced a brake system failure on July 17th. We took the vehicle into the shop with the following errors on the screen: Service brake assist Service ESC Forward collision system unavailable My wife and children were in the car when the incident occurred. We have a 20 minute drive, through traffic, to the nearest dealership. At any point, the brakes could have completely failed. The problem is active as the car still remains at the dealership, Alan Jay Chevrolet of Wauchula. The vehicle has not been inspected by the manufacturer, but by the qualified service staff at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677594July 31, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Master Cylinder failure after less than 3 months of ownership and only 3,891 Miles. Multiple warnings lights related to brakes appeared when the car was started. GM already had a TSB for the 2024 Traverse but has not come out to say 2025 models are impacted yet. Multiple reports of people that do have the issue are waiting weeks for a replacement part because GM is not able to source them. Seems that there is a known issue but GM is just waiting for something to happen due to the lack of parts. Given it's the brakes could result is serious injury due to GMs negligence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677555July 31, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Car with only 3900 miles brand new after 3 months the braking system, collision system, parking assist, ABS and brake lights appeared on dashboard, at the dealer since 07/14/2025, I was suggested not to drive the car. Same day called GM customer service and opened a case, the dealer gives me a rental car to use until the repair is finished. At the end of the same week I called again GM customer service asking about news and the parts was back ordered, they told me to wait 5 business days for a possible repurchase or for any updates for parts. Today 07/31/2025 I called again GM and they said that the parts were shipped but they didn’t had the tracking number, I called my dealer and the parts are in back order without eta.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677317July 30, 2025
SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
As I was driving my 2025 Traverse Z71, at 2180 miles, different lights popped up on the dashboard. I was backing out of my garage when it happened. Lights were ABS, BRAKE, Electronic Stability Control, and pre-collision warning light. Also notifications for Service Brake Assist and Service ESC also came on. The dealer had me drive it to their shop 25 miles away. After inspection, the Chevrolet service department said it was unsafe to drive my Traverse. The part they needed to replace was the Master Cylinder/Brake System Control Module. Unfortunately the part was on backorder and they did not have a loaner I could borrow. I turned in my vehicle Wednesday, June 25, 2025. I got my Traverse back Thursday, July 24, 2025. It was very close to 30 days and I would have followed guidelines for lemon law in state of WI. When I picked up the vehicle, there were several other Traverses waiting on the same part. As of now July, 30th, vehicle is in working order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676734July 28, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated indicating brake failure. The contact depressed the brake pedal and stood on the brake pedal and the vehicle stopped. The contact turned off the vehicle. While attempting to restart the vehicle, there was an unknown warning light illuminated. The vehicle was driven to the residence. The contact stated while driving at an undisclosed speed, the gear shifter independently shifted into park and the vehicle independently turned off. The vehicle was towed to the dealer however, the vehicle was not diagnosed. The contact stated that the vehicle had been at the dealer for thirty days. The contact was informed that a diagnostic test provided no information of a failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,010. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676553July 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
AFTER 4K MILES, MASTER BRAKE CYLINDER FAILED, WITH NO REPLACEMENT . EXPECTING 4-6 WEEK DELAYH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676379July 26, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Began driving warning lights for brakes, abs, traction control, and forward collision on. Brakes then locked up. Pulled over and full lost brake compression. Could have caused an accident if on the highway. Waiting on tow truck to take to the dealership for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676331July 26, 2025
ENGINE
Transmission went out on my way home at about 9,500 miles. It has been in the shop going on 3 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676144July 25, 2025
SERVICE BRAKES
The master brake cylinder failed around the 1600-mile mark. It seems to be occurring on 2025 Chevrolet Traverse and Buick Enclave models. GM has no ETA on replacement parts. I took it to a nearby dealer service center (Dave Kirk Chevrolet in Crossville, TN), and they diagnosed the issue. I took it to a second dealer (Murfreesboro Chevrolet Buick GMC in TN), and they diagnosed the same issue. The vehicle is now sitting in the dealer's lot with no ETA on a replacement part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676112July 25, 2025
POWER TRAIN, ENGINE
After owning the vehicle for 13 short days, the check engine light came on and a message appeared indicating the vehicle could not be put in reverse due to unsafe vehicle condition. The vehicle just hit 500 miles at this time. Brought vehicle to the dealership 7/14 and it is still there diagnosed with needing a valve body for the transmission which is on back order and no estimate on when it will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675648July 23, 2025
ENGINE
the dealership car because the engine lingt Come the fun out the Cadillac converter have to be replaced. Is a 2021 traverse. Come to find out I'm not the only person that has the same problem I need to check the Cadillac converters on these Traverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675496July 22, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be patient - just made my 3rd payment - I want a new car not a traverse - want them to buy back their lemon - after reading all the issues shame on GM for ignoring all these complaints
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675292July 22, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Purchased new 25 Traverse. Driving from AR to OK, stopped at a store, parked car. Upon returning to car, start ignition and red "BRAKE" light illuminated as well as ABS, Traction control and forward collision icons all lit. "Service brake assist, service esc, rear auto brake and park assist unavailable" warnings all show on the dash. Vehicle had 2747 miles at time this occurred. Systems check on dash showed all tires not registering on the vehicle and the vehicle icon illuminated orange. Vehicle needed to "relearn sensors." Vehicle has several clicking noises in the dash after shutting off. Vehicle brake pedal clicks when depressed at low speeds (as in driving in a parking lot) These noises and issues were not occurring prior to this vehicle stopping at the 2747 miles. Vehicle is unsafe to drive as this is the main stopping system, we were 300 plus miles from home when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674859July 20, 2025
UNKNOWN OR OTHER
When park it keeps saying put car on park
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674397July 17, 2025
ELECTRICAL SYSTEM
I was driving and the vehicle lost since power, I was unable to roll down the windows. And then the car just stalled. Luckily I was aware of it stalling so I pulled over in a residential area and came aaa. They sent out a battery service technician, he read the battery, the battery was ok but the alternator had low voltage. (Picture attached) so they recommend not to drive it and so I had to call for a tow truck to come. We bought a battery charger, it charges up to 12 but when we put it into drive it drops back down to 10 and that's when everything shuts off and the car dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674393July 17, 2025
UNKNOWN OR OTHER
My alternator died 4 weeks ago. My mechanic can't find one anywhere. He was told GM does not make them for this model yet. I only have 50,000 mi and bought this vehicle brand new. I'm extremely disappointed! My three Young kids and I ended up on the side of the road which was more than a little scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673869July 16, 2025
UNKNOWN OR OTHER
When I put my car in park, then turn off my car, it says I need to shift to park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673797July 15, 2025
ENGINE, POWER TRAIN
The transmission. It is disengaging while driving down the road. It literally has basically stalled out in the middle of intersections, the highway, etc. There is a recall for this exact problem just not with my vin for some reason. I tried to get a dealership to look at it and see if they can fix it they say they will not. I am not safe nor are others with this malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673656July 15, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673290July 14, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 6/18/25 vehicle started displaying "Service braking system" and "service electronic stability control" warnings along with warning chimes and various malfunction indicator lights. Malfunction Indicator Lights included service brakes, ABS, and ESC. Vehicle taken to dealer service department on 6/18. Service department has replaced the battery and brake assist module, but the problem persists. GM says to replace the brake master cylinder, but no parts are available. Dealer has impounded the car as a safety concern and has provided a loaner vehicle. Because this involves the service brakes it is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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