Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10218605February 20, 2008
FUEL SYSTEM, GASOLINE
WHEN STARTING VEHICLE AND TURNING ON HEATER THERE IS A STRONG ODOR COMING FROM THE VENTS. I COMPLAINED TO THE DEALER AND NOTHING WAS EVER DONE. I AM AFRAID THAT IT WILL CATCH FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218483February 19, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
ON A 2002 CHEVROLET IMPALA, THE SECURITY LIGHT COMES ON WHILE DRIVING. FOLLOWING THIS EVENT VARIOUS ELECTRICAL ABNORMALITIES OCCUR. DASHBOARD WARNING LIGHTS ALL FLASH TOGETHER, DASH GOES DARK. SOMETIMES WHEN YOU START THE CAR THE SECURITY LIGHT COMES ON AND THE HEADLIGHTS FLASH AS IF THEY WERE ICC FLASHERS. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON THE INTERNET. CHEVROLET DOESN'T SEEM TO HAVE ANY FINITE FIX FOR THIS AND RANDOMLY REPLACES THE BCM AND IGNITION SWITCH AS POSSIBLE CAUSES. MOST PEOPLE REPORT HAVING THE EXACT SAME PROBLEM OVER AGAIN SEVERAL DAYS LATER??? DUE TO THIS ERRONEOUS REPORTING I THOUGHT I HAD A BATTERY PROBLEM AND THE GARAGE CHANGED MY ALTERNATOR. AT A COST OF $306 DOLLARS. WHICH I NOW BELIEVE WAS TOTALLY UN-NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218246February 17, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY CRUISE CONTROL LIGHT GOES ON AND OFF WITHOUT ME PUSHING THE BUTTON ON THE STEERING WHEEL. IT WON'T WORK FOR THAT DAY OR LONGER, THEN IT WORKS AGAIN. JUST WONDERING IF IT IS THE FUSE OR THE MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218126February 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DRIVING HOME, SUDDENLY THE SPEEDOMETER STOPPED WORKING AND PASSED 60 MPH AND WAS INCREASING WHILE I STARTED ACCELERATING FROM COMPLETE STOP. IT REACHED 110 MILES TILL MY NEXT STOP, WAS STUCK AT 110 AGAIN AND GOING UP AGAIN WHEN I STARTED ACCELERATING TILL THE ARROW WAS POINTING SOUTH AND STOPPED MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218002February 14, 2008
ELECTRICAL SYSTEM:IGNITION
IGNITION -WE BOUGHT THE CAR IN JUNE 2007 AND WE STARTED HAVING PROBLEMS IN JULY 2007 WITH THE IGNITION .ITS LEFT MY FAMILY STRANDED ABOUT 20 + TIMES SENSE THEN. I LOOKED AT THE SERVICE BULLETINS AND NOTICED THAT IT WAS ON THERE. WHAT DOES THAT MEAN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217904February 13, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 CHEVY IMPALA. RECENTLY THE SPEEDOMETER NEEDLE GETS STUCK AND NEVER GETS BACK TO 0. CHEVY HAS FAILED TO REALIZE THIS AS A RECALL AND INSTRUCTS ALL PARTIES TO PAY $500 TO FIX THIS ISSUE. I WOULD BE HELPFUL IF AN AGENCY LIKE THIS ONE STEPS IN AND HAS CHEVROLET TAKE OWNERSHIP TO THIS VERY SERIOUS AND POSSIBLE LIFE THREATENING HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217974February 13, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
COLLISION ON THE INTERSTATE. I WAS DRIVING APPROXIMATELY 45 MPH WHEN I STRUCK THE VEHICLE IN FRONT OF ME. TRAFFIC WAS HEAVY AND THEY SLAMMED ON THEIR BRAKES. I HAD THE BRAKES ALL THE WAY TO THE FLOOR BUT THE CAR DID NOT STOP. THEIR CAR WAS COMPLETELY STOPPED WHEN I HIT THEM AND KNOCKED THEM INTO ANOTHER VEHICLE. MY AIR BAGS FAILED TO DEPLOY. BODY SHOP OWNER STATED THAT IT APPEARED THAT THE WIRES TO THE AIRBAG HAD BEEN SLICED DURING THE ACCIDENT. FRONT BUMPER, HOOD, AND FENDERS HAD TO BE REPLACED. RADIATOR AND CONDENSER HAD TO BE REPLACED. BODY OF THE VEHICLE HAD TO BE SQUARED. ROTORS AND BRAKES REPLACED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10217999February 13, 2008
EXTERIOR LIGHTING:HEADLIGHTS
LAST YEAR AROUND THIS SAME TIME I WAS DRIVING TO WORK AROUND 4:30 AM ON I 85 NB IN ATLANTA, GA. GOING TO WORK WHEN MY CAR SUDDENLY WENT TOTALLY DARK. I DIDN'T REALIZE IT UNTIL I GOT TO A STRETCH OF HIGHWAY THAT HAD NO LIGHTS. IT WAS VERY SCARY CAUSE I DIDN'T KNOW IF ANY OF THE OTHER CARS COULD SEE ME. I GOT OFF THE HWY AT THE 1ST EXIT AND WAITED UNTIL DAYLIGHT TO GO CONTINUE TO WORK. I WENT TO THE 1ST MECHANIC THAT OPENED AND THE LIGHTS WERE WORKING AGAIN SO THE MECHANIC COULDN'T FIND ANYTHING WRONG. 1 YEAR LATER ON 2/12/08, MY 7YEAR OLD SON AND I WENT TO THE DRUG STORE TO GET HIS MEDICATION AND AS WE WERE DRIVING UP SR 139, I NOTICED THAT I COULDN'T SEE THE ROAD!!! AGAIN, I'M ON A STRETCH OF ROAD WITH NO STREET LIGHTS AND THIS TIME I HAVE INTERIOR LIGHTS, BLINKERS AND PARKERS, BUT I HAVE NO HEADLIGHTS. I IMMEDIATELY PULLED OVER AND CUT THE CAR OFF HOPING TO RESET THE COMPUTER OR WHATEVER WAS CAUSING THE PROBLEM AND WHEN I RESTARTED THE CAR THE HEADLIGHTS STILL DIDN'T COME ON. I WAITED APPROX 45 MINUTES AND STILL IN THE DARK. I WAS SOOO AFRAID BECAUSE I HAD MY SON WITH ME AND I HAD ABOUT 2.5 MILES TO GO BEFORE GETTING HOME. I TOOK MY CHANCES AND DROVE HOME TRYING TO BE AS CAREFUL AS POSSIBLE AS ONCOMING CARS FLASHED THEIR LIGHTS AT ME AND HONKED. MY SON WAS SCARED AND KEPT ASKING IF OTHER CARS WERE GOING TO HIT US OR IF THEY COULD SEE US. I TRIED TO STAY CALM FOR HIM, BUT TRUTHFULLY, I WAS SCARED STUPID. I'VE BEEN READING UP ON SIMILAR SITUATIONS LIKE THIS AND GM HAS GOT TO STEP UP AND FIX THIS PROBLEM. WHY SHOULD IT TAKE FOR SOMEONE TO LOOSE THEIR LIFE FOR GM TO TAKE NOTICE??? I'VE OWNED A 99 GRAND AM, 00 OLDSMOBILE ALERO & NOW THE THE 04 IMPALA. I THOUGHT THAT I HAD MOVED UP AND BOUGHT A REALLY GOOD CAR THAT I LOVED NOT A DEATH MACHINE. MY NEXT CAR MIGHT HAVE TO BE A NISSAN OR A TOYOTA. MY GRANDMA & MOM ONLY BUY TOYOTAS AND HAVE NEVER HAD THESE TYPES OF PROBLEMS. BUT I'M TRYING TO KEEP MY FELLOW AMERICANS EMPLOYED EVEN THOUGH I'VE LOST MY JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217780February 12, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THE TEMPERATURE WAS 10 BELOW ZERO AND MY HEATER BLOWER QUIT WORKING CAUSING ALL OF THE WINDOWS TO ICE UP ON THE INSIDE. FORTUNATELY, I WAS ABLE TO GET THE CAR HOME SAFELY. I CHECK THE FUSES, BUT COULD FIND NO BLOWN FUSES. I TOOK IT INTO THE DEALER THE NEXT DAY (MONDAY) AND, THANKFULLY IT WAS REPAIRED UNDER MY G.M. EXTENDED WARRANTY AT NO COST TO ME. I HAD 69,560 MILES ON THE CAR AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217782February 12, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WOULD NOT TURN IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217624February 11, 2008
STEERING:COLUMN
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BARELY MOVED. THE VEHICLE WAS TAKEN TO A DEALER TWICE AND, ON BOTH OCCASIONS, THEY STATED THAT THE CLAMPS WERE NOT HOLDING THE POWER STEERING LINE. THE HOSE WAS CLAMPED ON BOTH VISITS. THE VEHICLE WILL BE TOWED TO THE DEALER ON FEBRUARY 11, 2008 FOR THE SAME FAILURE. THE CURRENT MILEAGE WAS 27,500 AND FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217658February 11, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:IGNITION:SWITCH
INTERMITTENT FLASHING OF ALL VEHICLE EXTERNAL LIGHTS. IT HAPPENS EVERYDAY. DEALER DIAGNOSED THE FOLLOWING ELECTRICAL PROBLEMS: CONNECTION AT THE BODY CONTROL MODULE MUST BE REPAIRED. THE PASSOLCK SENSOR AND IGNITION SWITCH MUST BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217666February 11, 2008
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE SECURITY LIGHT ON THE INSTRUMENT PANEL FLASHED. THE FAILURE OCCURS APPROXIMATELY DURING EVERY TENTH START ATTEMPT. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO MAKE AN APPOINTMENT WITH THE LOCAL DEALER. THE CURRENT AND FAILURE MILEAGES WERE 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217570February 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER BEGAN LOSING SPEED, I.E. BEGAN DROPPING , WITH CRUISE CONTROL ON. NO LOSS OF ROAD SPEED NOTED, DIS-ENGAGED CRUISE CONTROL AND CONTINUED WITH FLOW OF TRAFFIC. SPEEDOMETER CONTINUED TO FALL EVENTUALLY REACHING 0 MPH. SPEEDOMETER BEGAN WORKING AGAIN AFTER SHUTTING VEHICLE OFF. CURRENTLY IT WILL BE VERY SLOW GETTING TO 0 MPH WHEN VEHICLE IS FULLY STOPPED. VERY ERRATIC OPERATION OVERALL. CONTACTED GM CUSTOMER CARE, THEY SAID IT SOUNDS LIKE A BAD SPEEDOMETER STEPPER MOTOR. INFORMED THAT IT IS NOT UNDER ANY RECALL. CURRENTLY NOT REPAIRED DUE TO HIGH COST OF REPLACEMENT. NOTE: VEHICLE IS A 2005 CHEVY IMPALA, OUT OF WARRANTY DUE TO MILEAGE (58,000). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217428February 8, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
WENT TO WORK EARLY ONE MORNING, WHEN I GOT OFF WORK GOT IN CAR, PUT KEY IN IGNITION AND IGNITION WOULD NOT TURN. HAD NOT HAD ANY PREVIOUS PROBLEMS WITH IGNITION AT ALL. I TRIED OTHER SPARE KEYS AND THEY ALSO WOULD NOT TURN IGNITION. A MECHANIC SAY THAT IT IS THE IGNITION CYLINDER IS FROZE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218295February 8, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY IMPALA INSTRUMENT PANEL FAILURE. CONSUMER STATES THAT THE CRUISE CONTROL SET TO 70 AND DRIVER WAS ONLY MOVING ABOUT 40 MPH. SPEEDOMETER READ 140 MPH AND CONSUMER WAS NOT GOING THAT FAST. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217437February 8, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, LATCHES/LOCKS/LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
1. ELECTRONIC CONTROL MODULE (ECM) FAILURE , DRIVABILITY MALFUNCTION VEHICLE NOT OPERABLE. PROBLEMS WITH ELECTRIC DOOR LOCK AND REAR WINDOW DEFROSTER OPERATION, INTERMIT OPERATION. VEHICLE ELECTRONIC RADIO MALFUNCTION. 2. VEHICLE NOTED TO HAVE DRIVABILITY PROBLEMS FOR LAST SEVERAL YEARS. 3. VEHICLE ECM WAS REPLACED , NEW RELAY AND WIRE CONNECTOR ORDERED FROM G.M. DEALERSHIP NOT YET INSTALLED. ( RELAY AND WIRES AND CONNECTOR BURNT UP ) THIS VEHICLE IS A 1993 CHEVY CAVALIER, BUILT BY G.M. ( NOT IMPALA). *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10217475February 8, 2008
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
LOW BEAM LIGHTS WENT OUT. AFTER READING OTHER COMPLAINTS FROM THIS WEBSITE HTTP://WWW.CARSMART.COM/CONTENT/RESEARCH/FORUMS/INDEX.CFM/ACTION/POSTS/FID/136 I DECIDED THAT SOMETHING SHOULD BE DONE AT GM IN LINE OF A RECALL. THIS CAN CAUSE AN ACCIDENT WHEN YOU ALL OF A SUDDEN DON"T HAVE ANY LIGHTS. AND IF YOU DRIVE WITH YOUR HIGH BEAMS ON YOU CAN BLIND ONCOMING DRIVERS. MY CAR IS A 2000 CHEVROLET IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217508February 8, 2008
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, EQUIPMENT:ELECTRICAL, EXTERIOR LIGHTING:TURN SIGNAL
VEHICLES TURN SIGNALS STOP WORKING INTERMITTENTLY AND SOMETIMES WILL NOT ALLOW THE HAZARD LIGHTS TO WORK. THIS POSES A SERIOUS SAFETY RISK - I WAS STOPPED IN A DARK UNLIT AREA WHEN MY VEHICLE BROKE DOWN AND VEHICLES WERE UNABLE TO SEE MY CAR OR MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217072February 6, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEAT NO LONGER WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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