Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10217088February 6, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, STEERING:LINKAGES:ROD:RELAY:CONNECTING
VEHICLE HAS BEEN TO SHOP FOR REPAIR OF TIRE MONITOR SYSTEM. DEALERSHIP DID NOT FIX A BROKEN TIE-ROD. CHEVROLET IS REFUSING TO RETURN CALLS. CUSTOMER CARE REP. PAUL FLEMING 1-866-790-5700 EXT. 22113. CASE NUMBER71-598223331. ORIGINALLY FILED WITH SHAWN CARTER OVER A WEEK AGO. CAR IS STILL NOT FIXED. I BELIEVE THERE IS A PROBLEM WITH THE FRONT DRIVE TRAIN OF THIS VEHICLE. 2006 CHEVY IMPALA LT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217095February 6, 2008
STRUCTURE, EXTERIOR LIGHTING:HEADLIGHTS
THE HEAD LIGHTS ON MY 2002 IMPALA ARE GETTING WATER IN THEM CAUSING ELECTRICAL AND SAFETY PROBLEMS. STEAM - MOISTURE GATHER IN THE LIGHTS AND WE ARE NOT ABLE TO SEE THE ROAD. THIS IA A DEFECT THAT IS ON EVERY 2002-2003 IMPALA I HAVE SEEN, GM REFUSES TO REPLACE OR EVEN RECOGNIZE THE PROBLEM, THEY AND THE DEALER I PURCHASED FROM SAID ITS NOT CONSIDERED A DEFECT UNLESS IT IS A RECALL, I WAS TOLD UNTIL A MAJOR ACCIDENT HAPPENS THAT THEY WILL NOT CONSIDER IT A SAFETY ISSUE. I TOLD THEM WHEN THE LIGHTS GET HOT THE WATER IN THE HEAD LIGHTS TURN TO STEAM FOGGING UP THE LIGHTS PREVENTING ME FROM SEEING THE ROAD WHEN DRIVING AT NIGHT, THEY (THE DEALERSHIP) SAID WELL YOU SHOULD DRIVE ONLY DURING THE DAY. THIS IS ALSO CAUSING OTHER ELECTRICAL PROBLEMS WITH TURN SIGNALS NOT WORKING SOMETIMES AND HAZARDS NOT WORKING NOT TO MENTION HAVING TO REPLACE A BULB EVERYTIME IT GETS WET. THIS HAPPENS ALL THE TIME WHEN WE WASH OUR CAR OR GET INTO BAD WEATHER. I BELIEVE THIS SHOULD BE A RECALL... GM REFUSES TO HANDLE THIS PROBLEM UNTIL WE HAVE MULTIPLE FATAL ACCIDENTS AROUND THE COUNTRY? NOT SMART THERE ARE ALOT OF PEOPLE ON OUR STREETS AND HIGHWAYS THAT ARE BEING PUT AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216982February 5, 2008
STEERING:ELECTRIC POWER ASSIST SYSTEM
EXPRESSWAY DRIVING. POWER STEERING FAILED. NO PREVIOUS INDICATION. RESULT WAS A MAJOR INCREASE IN EFFORT TO STEER. I FELT IT CREATED AN UNSAFE CONDITION. I WAS ABLE TO EXIT THE HIGHWAY AND THERE WAS NO ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216840February 4, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DECELERATING TO 10 MPH AND ACTIVATING THE TURN SIGNAL, THE HEADLIGHTS COMPLETELY DIMMED. TWO OR THREE SECONDS LATER, THE HEADLIGHTS ILLUMINATED AGAIN. WHILE THE VEHICLE WAS PARKED, THE CONTACT CONDUCTED HIS OWN TEST; EACH TIME HE ACTIVATED THE TURN SIGNAL, THE HEADLIGHTS DIMMED AND THEN ILLUMINATED. THE CONTACT SPOKE WITH THE DEALER, BUT HE HAS NOT TAKEN HIS VEHICLE THERE AT THIS TIME. THE CURRENT MILEAGE WAS 29,299 AND FAILURE MILEAGE WAS 29,250. UPDATED 4/8/08 *CN THE CONSUMER STATED LIGHTS WOULD GO OUT COMPLETELY WITH NO WARNING UNTIL REPAIRED ON 02/19/08. UPDATED 04/08/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216741February 2, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING
WE PURCHASED OUR 2004 IMPALA NEW IN MAY OF 2004. THERE ARE CURRENTLY 56,000 MILES ON IT. THE SPEEDOMETER ACTS CRAZILY AND WE ALSO HAVE THE NOISE AND VIBRATION THE STEERING COLUMN. THE DEALERSHIP SAYS THE STEERING SHAFT WILL COST AT LEAST $100 AND A NEW INSTRUMENT CLUSTER $300. THAT DOESN'T INCLUDE THE COST OF LABOR AND STATE SALES TAX! THESE DEFECTS NEED TO BE ADDRESSED . I AM ALMOST FEARFUL TO LET MY WIFE DRIVE THIS CAR. AFTER READING ALL THESE COMPLAINTS, I CAN'T BELIEVE THE GOVERNMENT IS FAILING THE AMERICAN CONSUMER TRYING TO BUY AMERICAN PRODUCTS. NO WONDER THE FOREIGN CAR COMPANIES ARE EATING DETROIT'S LUNCH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216674February 1, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
I HAVE EXPERIENCED TWO COMPLETE FAILURES OF A POWER STEERING HOSE WHILE DRIVING. PER GM TSB #1870206. NO PRODUCT UPDATE OR RECALL HAS BEEN ENACTED. MAJOR SAFETY ISSUE, VEHICLE IS EXTREMELY DIFFICULT TO STEER WITH HOSE BLOWN, COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216592January 31, 2008
ENGINE AND ENGINE COOLING, STRUCTURE
OUR 2000 CHEVROLET IMPALA WAS LEFT IN AN APARTMENT BEHIND MY CHILDREN'S' APARTMENT IN OMAHA, NEBRASKA. WHEN THEY RETURNED FROM CHRISTMAS BREAK, THE BATTERY WAS DOWN AND IT WAS COLD OUTSIDE. THEY TRIED TO JUMP START THE CAR USING JUMPER CABLES FROM ANOTHER VEHICLE NEXT TO IT. MY DAUGHTER WAS IN FRONT OF THE CAR TO REMOVE THE JUMPER CABLES AFTER IT STARTED. WHEN MY SON TRIED TO CRANK THE ENGINE, IT EXPLODED ALL OVER THE PARKING LOT, SHOWERING MY DAUGHTER WITH BITS AND PIECES OF THE PLASTIC TOP OF THE ENGINE. MY DAUGHTER WAS SHAKEN UP BUT NOT HOSPITALIZED AND HER CONFIDENCE IN STARTING GM AUTOS IS "GONE." GM CLAIMS THAT THEY ARE NOT RESPONSIBLE BECAUSE THERE IS 120,000 MILES ON THE VEHICLE AT THE TIME OF THE EXPLOSION AND WILL NOT PROVIDE ANY SAFETY ADVICE ON STARTING THE VEHICLE IN THE FUTURE. THEY ALSO CONTEND THAT THE CHILDREN WERE RESPONSIBLE FOR BLOWING UP THE CAR BY STARTING IT WITH JUMPER CABLES, ALTHOUGH THE DEALER ACKNOWLEDGES THAT IT WAS STARTED IN ACCORDANCE WITH THE OWNERS MANUAL. THERE SEEM TO BE UNRESOLVED SAFETY ISSUES HERE THAT GM DOES NOT WANT TO ACKNOWLEDGE OR ADMIT TO. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10216616January 31, 2008
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
VEHICLE IGNITION IS LOCKED UP, NO WARNING, THIS IS A PROBLEM WITH MOST OF THESE VEHICLES PRODUCED WITH IN DASH IGNITIONS. AT 51,000 MILES GM WANTS CUSTOMERS TO PAY FOR REPAIRS OF THESE AT THE CUSTOMER COST BEING AROUND $900.00 AND IN MOST INSTANCES WITHIN 18MONTHS THE FAILURE OCCURS AGAIN. I FEEL THAT THIS IS CRIMINAL OF GM TO BE AWARE OF THIS PROBLEM AND NOT RECALL EVERY VEHICLE TO COVER REPAIRS. TOWING BILL 75.00 TO DATE AS WELL 900.00 FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216621January 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE TEMPERATURE FOR THE ENGINE FAILED. ONE MONTH LATER, THE SPEEDOMETER FAILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALER. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT MILEAGE WAS 62,500 AND FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216491January 30, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE TACHOMETER, SPEEDOMETER AND THE TEMP GAGE ARE ALL OUT OF THE CAR STARTED IN THE WINTER OF THE YEAR THAT WE BOUGHT THE CAR AND SLOWLY ONE BY ONE EACH GAGE WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216522January 30, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
1993 CHEVY CAVALIER-TRANSMISSION WOULD NOT DISENGAGE DURING STOPPING. I HAD A DEFECTIVE PART REMANUFACTURED AND REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216362January 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LIKE MANY IMPALA OWNERS BEFORE ME, THE INSTRUMENT PANEL ON MY 2004 IMPALA HAS FAILED AFTER 3 1/2 YEARS AND 60,000 MILES. IT STARTED OUT WITH THE SPEEDOMETER AND THEN THE TEMPERATURE GAUGE WENT. THIS IS A SERIOUS PROBLEM AS YOU HAVE ABSOLUTELY NO WAY TO TELL HOW FAST YOU ARE GOING OR IF YOUR CAR IS GOING TO OVERHEAT. VEHICLE WAS REPAIRED AT A GM DEALER AND GMC WAS CONTACTED AND REFUSED TO COVER THE COST. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216388January 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IS GIVING FALSE READINGS, SUCH AS 120MPH WHEN TRAVELLING 60MPH, AND 0MPH WHEN TRAVELLING 30 MPH. IT WILL TEMPORARILY RESET, THEN FAIL AGAIN WHEN DRIVEN FOR 15 MINUTES OR MORE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216397January 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE IDLING, THE SPEEDOMETER MALFUNCTIONED AND INDICATED 30 MPH. THE DEALER STATED THAT THE SPEEDOMETER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 55,100 AND CURRENT MILEAGE WAS 55,560. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216443January 29, 2008
EXTERIOR LIGHTING:HEADLIGHTS
I OWN A 2005 CHEVY IMPALA. THE HIGH BEAM HEADLIGHTS STARTED GOING OUT A YEAR AND A HALF AGO AROUND JULY OR AUG. 2006. AROUND 75,000 MILES WAS WHEN THE PROBLEM STARTED AND I NOW HAVE 96,000 MILES. AT FIRST I WAS ABLE TO FIX IT BY SWITCHING BACK TO LOW BEAM AND THEN COULD SWITCH BACK TO HIGH BEAM AND THEY WOULD WORK. IN FEB. 2007 I HAD THE CAR INTO THE DEALER TO REPLACE THE BLOWER FAN AND TOLD THEM WHAT WAS HAPPENING. I EXPLAINED THAT WHEN THE LIGHTS WERE ABOUT TO GO OUT I COULD HEAR A BUZZING IN THE SATELLITE RADIO, LIKE A SHORTING NOISE. FIRST I WAS TOLD THAT I HAD TO BRING IT IN WHEN IT HAPPENED SO THEY COULD CHECK THE PROBLEM. THE ONLY ISSUE WAS THAT I DRIVE 40 MILES EACH WAY TO WORK AND IT WOULD HAPPEN IN THE MIDDLE OF THE TRIP. WHEN I WENT BACK TO PICK UP THE CAR I WAS TOLD THAT IT WAS A MULTIFUNCTION SWITCH AND IT WAS ABOUT A $500 PART. I DECIDED I COULD DEAL WITH THE SITUATION AND HAVE HELD OFF ON GETTING IT REPAIRED. LAST WEEK I GOT IN MY CAR TO GO HOME FROM WORK AND I DIDN'T HAVE ANY HIGH BEAM LIGHTS AT ALL. YOU CAN MAKE THEM WORK IF YOU HOLD THE LEVER BACK. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216454January 29, 2008
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
2004 CHEVROLET IMPALA - THE HEADLIGHTS WILL GO OUT WITHOUT ANY WARNING WHILE YOU ARE DRIVING DOWN THE ROAD. THIS IS EXTREMELY DANGEROUS! I AM STILL IN THE PROCESS OF TRYING TO FIGURE OUT HOW TO GET THIS PROBLEM CORRECTED. I HAVE ALREADY HAD THE LIGHT SENSOR REPLACED AND THE BCM REPLACED. NEITHER OF THESE CORRECTED THE PROBLEM. AFTER MANY DAYS AND HOURS OF RESEARCH, I THINK IT MAY BE RELATED TO THE MULTI-FUNCTION SWITCH ON THE STEERING COLUMN. THIS MUST BECOME A RECALL AS THIS ENDANGERS MANY LIVES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216309January 28, 2008
ELECTRICAL SYSTEM
ON 01/22/08 WHILE DRIVING, THE "SECURITY" LIGHT APPEARED IN THE MESSAGE CENTER ON THE INSTRUMENT PANEL. WHEN I STOPPED THE CAR, TURNED IT OFF, AND RESTARTED, ALL WAS FINE AND THE LIGHT REMAINED OFF. THE FOLLOWING DAY, AFTER DRIVING APPROXIMATELY 10 MILES, THE "SECURITY" LIGHT APPEARED. THIS HAS HAPPENED A TOTAL OF FOUR TIMES, MOST RECENTLY ON 01/27/08. WHEN THE LIGHT APPEARED, THE HEADLIGHTS DIMMED FOR A MOMENT. WHEN I STOPPED THE CAR, THE LIGHTS ON THE RADIO WERE EXTREMELY DIM. ON 01/28/08, I WENT TO START THE CAR AND THE BATTERY APPEARED TO BE DEAD. AN ATTEMPT TO JUMP OFF THE CAR WAS UNSUCCESSFUL. THIS SEEMS TO BE RELATED TO THE VERY COMMON "PASSLOCK" PROBLEMS ON OTHER GM PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216055January 26, 2008
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS OPERATE INTERMITTENTLY WITH SWITCH IN EITHER POSITION. HAZARDS WORK FINE. YOU HAVE TO OPERATE HAZARDS TO GET TURN SIGNALS TO WORK. WHEN TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN THAT COULD RESULT IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216179January 26, 2008
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
MY HEAD LIGHTS FAILED ON MY 03 IMPALA. THIS IS THE THIRD TIME THAT IT HAS HAPPENED. ITS SOMETHING THAT DOESN'T HAPPEN EVERYDAY. BUT THIS LAST TIME REALLY MADE ME FEAR FOR MY LIFE. I WAS COMING HOME AT NIGHT ABOUT TO SOME TO A CURVE GOING 40 MPH WHEN ALL OF A SUDDEN THE HEADLIGHTS WENT OFF. I ALMOST WENT INTO THE DITCH AND THERE WAS A POLE RIGHT THERE I COULD OF HIT. I CAME ONLINE TO TRY TO FIND OUT IF ANYONE ELSE HAD THIS PROBLEM AND THAT LEAD ME TO THIS WEBSITE. IM REALLY AFRAID IF I DIDN'T GO AHEAD AND DO THIS THAT I WOULD REGRET IT. YOU PEOPLE NEED TO KNOW THAT MORE PEOPLE ARE HAVING THIS PROBLEM AND THAT ITS NOT A SAFE. I'D FEEL REALLY GUILTY IF THIS MIGHT HAVE KILLED SOMEONE IF IT ALREADY HASN'T. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216001January 25, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WOULD BE ON HIGH BEAMS, BUT THE LIGHTS WOULD SHUT OFF AUTOMATICALLY. WHEN THE LIGHTS SHUT OFF, IT WOULD TAKE 10-15 MINUTES FOR THEM TO ILLUMINATE AGAIN. THE FAILURE WOULD OCCUR EVERY TWELVE TO FIFTEEN MILES. THE MECHANIC STATED THAT THE DEFECT WAS VERY FREQUENT FOR HIS TYPE OF VEHICLE. THE ESTIMATED COST TO REPAIR THE VEHICLE IS $500. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 02-14-08 *BF UPDATED 02/14/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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