Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10219267February 27, 2008
AIR BAGS
TL*THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 25-35 MPH IN FOGGY WEATHER, THE DRIVER DROVE AROUND AN S-SHAPED CURVE AND CRASHED INTO AN EMBANKMENT. NONE OF THE AIR BAGS DEPLOYED AND THE DRIVER WAS KILLED. A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 4/16/08 *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10219350February 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1. I WAS DRIVING MY VEHICLE WHEN I NOTICED THE SPEEDOMETER BEGAN TO REFLECT READINGS IN EXCESS OF THE ACTUAL SPEED I WAS DRIVING, E.G., REGISTERING BEYOND 120 MPH (THE NEEDLE WOULD PASS THAT MARK AND CONTINUE MOVING) WHEN THE CAR'S ACTUAL SPEED WAS PROBABLY LESS THAN 50 MPH. UPON STOPPING THE VEHICLE, THE SPEEDOMETER WOULD REGISTER MPH IN EXCESS OF ZERO (E.G., 80 MPH). THE NEEDLE WOULD NOT RETURN TO ZERO EVEN WITH THE ENGINE OFF. 2. THE FAILURE OF THE SPEEDOMETER CAUSED ME TO NOT KNOW THE ACTUAL SPEED I WAS DRIVING, WHICH PLACED ME IN JEOPARDY OF DRIVING SIGNIFICANTLY FASTER THAN THE POSTED SPEED FOR A GIVEN STRETCH OF ROAD. I HAD TO TAKE THE VEHICLE TO A LOCAL DEALER FOR REPAIR. 3. ACCORDING TO THE DEALER INVOICE, THE DEALERS SERVICE DEPARTMENT "REMOVED, REPLACED AND SETUP (THE) IP CLUSTER ASSEMBLY. THE REPLACED PART WAS NOT MADE AVAILABLE TO ME. 4. GENERAL MOTORS IS EXPERIENCING THIS SAME TYPE OF SPEEDOMETER CLUSTER FAILURE ON VARIOUS OTHER GM MODELS BEGINNING WITH MODEL YEARS 2003 AND LATER. GM HAS SPECIAL POLICY COVERAGE FOR CERTAIN OF ITS MODELS WITH THIS PROBLEM, BUT NOT FOR ALL MODELS. MY VEHICLE IS A 2004 CHEVROLET IMPALA WHICH HAD 57,355 MILES ON IT WHEN THE PROBLEM OCCURRED. I WAS ADVISED BY GM THAT, "...THE SPECIAL COVERAGE...DO ES NOT INCLUDE YOUR VEHICLE..." AND THAT I WOULD HAVE TO BEAR ANY EXPENSE I INCURRED FOR THE SERVICE PERFORMED BY THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219226February 26, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHEN THE VEHICLE IS PARKED FOR AN HOUR OR LESS, IT FAILS TO START. THE CONTACT STATED THAT THE IGNITION MEMORY WAS BLOCKED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPROGRAMMED THE COMPUTER SEVERAL TIMES; HOWEVER, THE FAILURE PERSISTS. THE CURRENT MILEAGE WAS 149,000 AND FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219186February 26, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER AND OIL PRESSURE GAUGE GOES HAYWIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219216February 26, 2008
TIRES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:REAR, TIRES:TREAD/BELT
REAR ALIGNMENT NOT WITHIN SPECS FROM FACTORY, CAUSED REAR TIRES TO WEAR OUT PREMATURELY. FRONT DISK BRAKE ROTORS AND BRAKES UNREPAIRABLE AT 11,000 MILES. CHEVROLET WOULD NOT COVER REPAIRS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219038February 25, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
140 MPH SPEEDOMETER CAN'T BE READ PROPERLY WHILE DRIVING. EVEN WITH NEW GLASSES THIS GAGE IS FOR KILOMETERS ONLY. WE NEED A NEW DIAL THAT SHOWS MPH READABLE TO 2 1/2 MPH. THERE IS NO REASON IN THIS USA TO HAVE A SPEEDOMETER TO GO TO 140 MPH. 2 TIMES THE LEGAL SPEED LIMIT IN THE USA. WHEN SPENDING $25,000 ON THIS NEW CHEVY IMPALA, ONE WOULD NOT EVEN THINK THAT GM IS SO CHEAP TO SAME MONEY ON THE SPEEDOMETER DIAL. THERE IS NO REASON FOR ONLY HAVE NUMBERS OF SPEED AT 20 MPH WHEN THE POLICE GIVE OUT TICKETS FOR 5 MPH OVER THE SPEED LIMIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219053February 25, 2008
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
THE EMERGENCY BRAKE ON MY CAR FAILED TO RELEASE, RENDERING THE CAR INOPERABLE. I BELIEVE THIS TO BE A DIRECT CONSEQUENCE OF NOT USING THE BRAKE FREQUENTLY, AND IT'S DESIGN CAUSES IT TO RUST OVER TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219060February 25, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER GRADUALLY READS LOWER SPEED THAN ACTUAL VEHICLE SPEED, CAUSING DRIVER TO SPEED UP AND GO TOO FAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219076February 25, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH IN THE SNOW, THE HEADLIGHTS FAILED. THE CONTACT PLAYED WITH THE HEADLIGHT SWITCH UNTIL THE LIGHTS ILLUMINATED AGAIN. THE LIGHTS DIMMED AGAIN SHORTLY AFTERWARDS. THE DEALER STATED THAT THE DIMMER SWITCH MAY BE THE CAUSE OF THE FAILURE. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 66,000. UPDATED 3/25/08 *CN THE CONSUMER STATED THIS IS THE 2ND INCIDENT AND VERY DANGEROUS. UPDATED 03/25/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219083February 25, 2008
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE INSTRUMENTAL PANEL LIGHTS, HEADLIGHTS, AND TURN SIGNALS FAILED. THE VEHICLE WAS REPAIRED ON AUGUST 3, 2007. THE DEALER REPLACED THE BODY CONTROL MODULE AND THE LIGHTS FUNCTIONED NORMALLY FOR THREE MONTHS. THE DEALER INFORMED THE MANUFACTURER THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 78,868 AND FAILURE MILEAGE WAS 70,407. UPDATED 04/03/08. *LJ THE CONSUMER STATED THE PROBLEM HAPPENED AGANON ON MARCH 15,2008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219143February 25, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE WARNING LIGHT ISSUE HAS HAD AT LEAST FIVE VISITS TO THE DEALER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218929February 23, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:HEADLIGHTS
2002 IMPALA. HAVE A BUILD UP OF WATER IN BOTH FRONT HEADLIGHTS, THIS PROBLEM IS ON GOING FOR AT LEAST TWO YEARS..VERY HARD TO SEE AT NIGHT. HIGH BEAMS WILL NOT TURN ON WITH MULTI SHIFTER AND CRUISE CONTROL SHUTS OFF AFTER A FEW MINUTES OF USE. DEALER STATES THIS IS ALL NORMAL. THIS LAST PROBLEMS WITH CRUISE CONTROL IS A NEW PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218930February 23, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAILURE OF THE INSTRUMENT CLUSTER -- MOST IMPORTANTLY THE SPEEDOMETER BECAME GROSSLY INACCURATE OR COMPLETELY INOPERATIVE DURING THE COURSE OF NORMAL DRIVING. IN SOME INSTANCES THE SPEEDOMETER READ 0MPH AT HIGHWAY SPEEDS AND OTHER TIMES IT WOULD READ 120+MPH WHILE THE VEHICLE WAS STOPPED. CHEVROLET DEALERSHIP FOUND AN INTERNAL GAUGE CLUSTER PROBLEM AND REPLACED THE CLUSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218934February 23, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE ODOMETER READ 70 WHEN GOING ONLY 30. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218709February 21, 2008
STEERING, STEERING:COLUMN, STEERING:GEAR BOX:SHAFT PITMAN, STEERING:LINKAGES
THERE IS A CLICKING SOUND COMING FROM THE STEERING COLUMN WHEN TURNING ...STARTED AFTER ABOUT 25,000 MILES......IT ALWAYS OCCURS, EVERYTIME, AND IS VERY ANNOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218710February 21, 2008
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
SECURITY PASSLOCK SYSTEM KEEPS CAR FROM STARTING AT RANDOM TIMES. SAFETY CONCERN IS THAT SOMEONE CAN GET STRANDED ON A SUB-ZERO COLD NIGHT OR CAN BE IN A DANGEROUS SITUATION AND NOT BE ABLE TO START THE IMPALA. CAR WILL WORK FINE FOR MONTHS AT A TIME, THEN RANDOMLY WILL NOT START. AFTER 15 MINUTES OR SO, THE CAR WILL THEN START... SOMETIMES. THERE ARE MANY COMPLAINTS OF THIS PROBLEM (SEE CARCOMPLAINTS.COM AND LOOK UNDER ELECTRICAL PROBLEMS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218716February 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2005 CHEVROLET IMPALA SPEEDOMETER INDICATES HIGHER SPEEDS THAN WHAT I AM ACTUALLY TRAVELING. TURN OFF THE CAR AND THE SPEEDOMETER WILL NOT RESET TO ZERO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218750February 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHEN BACKING UP, PLACING THE VEHICLE IN GEAR, OR DRIVING AT ANY SPEED, THE VEHICLE MAKES A CLICKING OR THUMPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED WITH INTERIOR TRANSMISSION FAILURE. THE COST OF THE REPAIR WAS $2,700. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 51,875 AND FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218767February 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:HEADLIGHTS
I HAVE AN 2005 CHEVROLET IMPALA WITH 45,000 MILES AND NIGHT TIME DRIVING IS VERY DIFFICULT AND SCARY AS THE HEADLIGHTS WILL GO OFF WITHOUT WARNING AND YOU NEVER KNOW WHEN IT WILL HAPPEN. I HAVE HAD IT IN THE SHOP MULTIPLE TIMES AND THEY HAVE REPLACED PARTS AND STILL HAS NOT FIXED THE PROBLEM. NOW THE SPEEDOMETER HAS QUIT WORKING AND IS STUCK ON 140 MILES AN HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218780February 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:WINDSHIELD, STRUCTURE:BODY:DOOR, TIRES, STEERING
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED. THE DEALER STATED THAT THE POWER STEERING HOSE WAS LEAKING AND THEY REPAIRED THE FAILURE. CURRENTLY, THE POWER STEERING COLUMN HAS FAILED AGAIN AFTER THE DEALER STATED THAT THE VEHICLE WAS OPERATING PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 36,000. UPDATED 03/26/08. *LJ THE TRANSMISSION REVERSE GEAR WAS DEFECTIVE, THE TRANSMISSION ALSO HAD A DELAYED ENGAGEMENT. THE WINDSHIELD WAS CRACKED, THE LEFT FRONT DOOR WAS OUT OF ALIGNMENT. ONE OF THE TIRE WAS LOOSING AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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