Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10220427March 7, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WAS TURNED OFF, IN PARK, WITH THE PARKING BRAKE ON, IN THE DRIVEWAY AT AN INCLINE. THE VEHICLE ROLLED BACKWARDS DOWN THE DRIVEWAY, AND HIT THE FENCE WHICH BROUGHT IT TO A STOP. THERE WAS DAMAGE TO THE DRIVER SIDE DOOR AND DRIVER SIDE REAR OF VEHICLE. THE CAR WAS TAKEN TO DEALER, AND THE EVENT EXPLAINED. THE DEALER MADE REPAIR TO DOOR AT MY COST. THE DEALER MADE NO ATTEMPT TO DETERMINE THE CAUSE. I CALLED AGAIN TO SERVICE AND SPOKE TO SOMEONE, WHO STATED THAT THE PARKING BRAKE IS NOT SUPPOSED TO PREVENT THE VEHICLE FROM ROLLING BACKWARDS. NO INVESTIGATION WAS OFFERED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10220600March 6, 2008
STEERING
2002 CHEVROLET IMPALA WITH A STEERING PROBLEM. CONSUMER STATES THAT THE INTERMEDIATE STEERING SHAFT WAS REPLACED. THE PROBLEM OCCURRED AGAIN AFTER 20,000 MILES. CONSUMER STATES THAT THE INTERMEDIATE STEERING SHAFT HAS BEEN REPLACED TWICE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220245March 6, 2008
TIRES
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE VEHICLE HAS GOODYEAR INTEGRITY, SIZE 175/70R13 TIRES. WHILE DRIVING 30 MPH IN THE SNOW, THE VEHICLE BEGAN TO SLIDE. THE FAILURE ALSO OCCURRED IN WET AND ICY CONDITIONS. THE DEALER STATED THAT THE TIRES WERE DEFECTIVE AND NEEDED TO BE REPLACED; HOWEVER, THEY DID NOT SPECIFY THE REASON. THE DOT NUMBER, VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220168March 5, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE EXTERIOR LIGHTING FAILED SPORADICALLY AND THE CONTACT WOULD HAVE TO MANUALLY TURN THEM BACK ON. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220577March 4, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
2006 CHEVROLET IMPALA WITH DEFECTIVE POWER STEERING. CONSUMER STATES THAT THE VEHICLE LOST ALL POWER STEERING. HE STATES THAT THE VEHICLE WAS REPAIRED AND THEN IN -10 DEGREE WEATHER THE POWER STEERING WENT. DEALER REPAIRED THE VEHICLE. *KB THE DEALER REPLACED THE POWER STEERING RETURN HOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219882March 3, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE POWER STEERING HOSE BEGAN LEAKING AND SPRAYED POWER STEERING FLUID OVER THE EXHAUST AND FIRE WALL. THE VEHICLE BEGAN SMOKING AND THEN CAUGHT FIRE UNDER THE HOOD. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SERVICE STATION AND A NEW HOSE WAS INSTALLED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219903March 3, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DASH BOARD CLUSTER (SPEED ODOMETER, TEMPERATURE AND RMP) IS NOT WORKING PROPERLY/AT ALL SOMETIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219947March 3, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHENEVER HIS 100 LBS WIFE IS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT DOES NOT REMAIN ILLUMINATED. THE LIGHT ILLUMINATES WHEN SHE IS SEATED IN THE DRIVER'S SEAT INSTEAD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOTHING COULD BE DONE. THE CURRENT MILEAGE WAS 6,900 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219953March 3, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SUSPENSION
REAR ALIGNMENT NOT WITHIN SPECS FROM FACTORY, CAUSED REAR TIRES TO WEAR PREMATURELY. FRONT DISC BRAKES NEEDED REPLACEMENT 11,000 MILES AND ROTORS NEEDED TO BE RESURFACED. CHEVY WOULD NOT COVER THE REPAIRS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219955March 3, 2008
STEERING:COLUMN
2001 CHEVY IMPALA STEERING COLUMN HAS "KLUNK" SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219820March 2, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
SINCE ONE MONTH AGO, I STARED TO PERCEIVE AN STRONG FUEL ODOR, BUT EVERY TIME I OPENED THE HOOD I COULD NOT FIND THE LICK. FINALLY YESTERDAY I DID THE SAME, AND I FOUND OUT THAT THE FUEL PRESS REGULATOR WAS THE PROBLEM. I AM NOT USING THE CAR NOW INSTEAD I AM USING MY TRUCK. I CHECKED SEVERAL INTERNET SITES AND I FOUND THAT MANY PEOPLE HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219826March 2, 2008
SEATS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
RIGHT PASSENGER HEATED SEAT OVERHEATED AND CHARRED LEATHER SEAT COVER BEFORE I NOTICED A BURNING SMELL. I'VE REMOVED FUSE TO THIS SEAT, BUT MY SEAT IS RUINED. MY LOCAL CHEVROLET DEALER SAID HE HAS HAD THREE OTHER GM VEHICLES TO DO THIS AND EVEN CAUGHT ONE MAN'S COAT ON FIRE LAYING IN THE SEAT. BUT , HE SAID THERE WAS NO RECALLS ON HIS RECORDS FROM GM. NOW I'M STUCK WITH A FIVE OR SIX HUNDRED DOLLAR REPAIR BILL IF I HAVE IT FIXED. I CAN'T TAKE FUSE OUT FOR DRIVER,S SEAT, AS IT ALSO CONTROLS ANOTHER FUNCTION ON CAR. NOW I'M AFRAID IT WILL OVERHEAT AND I'LL BE BURNED LIKE SOME OF THE OTHERS I'VE READ ABOUT ON THE INTERNET. SEE WWW.CARSTATS.COM/SAFETYSTATION.ASP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219860March 2, 2008
STEERING:ELECTRIC POWER ASSIST SYSTEM
I HAVE A 2007 CHEVY IMPALA. IT IS USED AS A POLICE CAR FOR MY LOCAL COUNTY. SINCE GETTING THE CAR IN MAY OF 2007, THE STEERING WHEEL HAS LOCKED 4 TIMES WHILE TURNING A CORNER. THE CAR HAS ELECTRIC POWER STEERING VS. HYDRAULIC LIKE MOST CARS. THE MOST RECENT INCIDENT, I NEARLY STRUCK ANOTHER VEHICLE DUE TO NOT BEING ABLE TO STEER. THE WHEEL LOCKS ANYWHERE FROM 2-4 SECONDS, THEN IT FINALLY RELEASES. I CALLED THE DEALERSHIP, AND THEY STATED THEY HAVE RECEIVED SEVERAL OTHER COMPLAINTS SIMILAR TO THIS ON SOME OF CHEVY'S OTHER MODELS WITH ELECTRIC STEERING. I HAVE AN APPOINTMENT THIS WEEK TO GET THE PROBLEM LOOKED AT. HOWEVER I FEEL THIS IS A VERY SERIOUS PROBLEM AND SAFETY ISSUE DUE TO THE FACT OF NOT BEING ABLE TO STEER, AND APPARENTLY IT IS NOT AN ISOLATED INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219775March 1, 2008
EXTERIOR LIGHTING:TURN SIGNAL, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
WE HAVE BEEN HAVING PROBLEMS WITH OUR TURN SIGNALS NOT WORKING PROPERLY. ALSO THE SECURITY LIGHT FLASHES AND THE RADIO SAYS LOCKED AND THE VEHICLE WILL NOT START. THE ONLY WAY WE CAN GET IT STARTED IS TO DISCONNECT THE BATTERY AND LET THE COMPUTER REBOOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219783March 1, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
1/24/2008 AND 2/27/2008 MY POWER STEERING SYSTEM FAILED. ONCE ENTERING A HIGHWAY AND ONCE ENTERING A BRIDGE; BOTH TIMES I NARROWLY ESCAPED ACCIDENT AND INJURY. T HE FIRST TIME I WAS TOWED TO BAST CHEVROLET IN SEAFORD NY (MY DEALER). BAST SAID THE PROBLEM WAS THE RETURN HOSE OF THE POWER STEERING PUMP, AND THAT THERE WAS A BULLETIN ON PROBLEMS WITH THIS PUMP. I WAS TOLD THE HOSE WAS REPLACED AND EVERYTHING WAS FINE. THE SECOND TIME AFTER BEING TOWED TO 2 DEALERS(THE FIRST SAID HE HAD NO TIME TO LOOK AT IT.) I WAS TOLD THAT IT WAS THE RETURN HOSE ON THE POWER STEERING PUMP. WHEN I TOLD HIM IT HAD JUST BEEN REPLACED LAST MONTH, HE TOLD ME THE FIRST DEALER NEVER REPLACED IT; HE ONLY ADDED A CLAMP. THE FIRST DEALER WHEN CONTACTED REPEATED THAT THE HOSE WAS REPLACED BUT WHEN I TOLD HIM ABOUT THE SECOND DEALER HE CHANGED HIS STORY SAYING THE SECOND DEALER WAS RIGHT, AND THAT ONLY THE CLAMP WAS CHANGED. MY COPY OF THE REPAIR INVOICE SAYS THEY CHANGED THE HOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219794March 1, 2008
ELECTRICAL SYSTEM
THE AIR BAG LIGHT BEGAN ILLUMINATING WITH THE RADIO LOCKING OUT ON OUR 2002 IMPALA AT 15,630 MILES. LOVE CHEVY HUMMER RESET THE COMPUTER. LATER THE SAME PROBLEM RECURRED. AT 16,009 MILES LOVE CHEVY HUMMER REPLACED THE INFLATABLE RESTRAINT SENSING AND DIAGNOSTIC MODULE. LATER, THE SAME PROBLEMS RECURRED MANY TIMES BUT, WE FOUND THAT WE COULD RESET THE COMPUTER BY SHUTTING THE CAR OFF, OPENING AND CLOSING THE DOOR AND RESTARTING THE CAR. AT 23720 MILE THE CAR WAS TAKEN BACK TO TUSCALOOSA CHEVROLET. THE COMPUTER INDICATED THE PROBLEM WAS THE BODY CONTROL MODULE. IT WAS REPROGRAMMED. SEVERAL WEEKS LATER THE SAME PROBLEMS RECURRED OVER AND OVER. WE TOOK THE VEHICLE IN TO BARKLEY PONTIAC, CADILLAC, GMC. THE COMPUTER CODE INDICATED A BODY CONTROL MODULE WAD NEEDED BUT THAT SINCE THE CAR WAS OUT OF WARRANTY I WOULD HAVE TO PAY FOR IT. IT WAS NOT REPAIRED AT THIS TIME. WHILE DRIVING AT NIGHT THE HEADLIGHTS WENT OUT. I WAS ABLE TO GET THEM BACK ON BY FLASHING THE LOW BEAM / HIGH BEAM LEAVER. NOTIFIED GENERAL MOTORS CUSTOMER RELATIONSHIP SPECIALIST SPOKE WITH CARLEY LEBLANC. (SERVICE REQUEST: 71-437167435). AFTER SEVERAL EMAILS AND PHONE CONSERVATIONS WE WERE TOLD US TO FIX IT OURSELVES IF WE WERE SO CONCERNED. WE SENT ADDITION INFORMATION TO CARLEY LEBLANC AND LATER ANGELINA MONCIVAIS CONTACTED ABOUT OUR COMPLAINTS. AFTER SEVERAL MORE EMAILS AND PHONE CONVERSATIONS ANGELINA SAID SHE WAS NOT ABLE TO HELP US. IN JANUARY OF 2008 ALL WARNING INDICATORS STARTED CYCLING AND THE WARNING BELLS STARTED RINGING. ON FEBRUARY 6, 2008 THE IMPALA WOULD NOT START. I CHARGED THE BATTERY AND ON FEBRUARY 15, 2008 TOOK IT BACK IN TO TUSCALOOSA CHEVROLET. AFTER ANOTHER DIAGNOSTIC CHECK WAS TOLD THE BODY CONTROL MODULE WOULD NEED REPLACING AT A COST OF NEARLY $600.00. CALLED GM ASKING FOR HELP SINCE THE SAME PROBLEMS WITH THE CAR HAVE OCCURRED SINCE IT WAS PURCHASED NEW ON JUNE 6, 2002. AFTER ABOUT 2 WEEKS OF PHONE CONVERSATIONS WE WERE TOLD THERE WAS NOTHING GM WOULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219735February 29, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL ABS INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, THE BRAKES AUTOMATICALLY ACTIVATED AS IF THE PEDAL WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, BUT THE FAILURE RECURRED A WEEK LATER. THE CONTACT WAS SCHEDULED TO TAKE THE VEHICLE BACK A THIRD TIME TO BE REPAIRED. HE PLACED THE KEY IN THE IGNITION AND THE VEHICLE WOULD NOT START. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 12,800. UPDATED 05/05/08. *BF THE IGNTION SWITCH WAS REPLACED. THE CONSUMER STATED A SENSOR AND WIRING HARNESS WERE REPLACED.UPDATED 05/05/08.*B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219375February 28, 2008
STEERING
THE INTERMEDIATE SHAFT ON STEERING WEARS OUT CAUSING VIBRATION IN STEERING, WAS REPLACED FREE, BUT WAS A KNOWN PROBLEM TO CHEVROLET YEAR 2005. ALSO REAR BRAKES DO NOT LAST VERY LONG LOW MILEAGE THEY WEAR OUT BEFORE EXPECTED TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219560February 28, 2008
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED IN A PAINT SHOP, IT SPONTANEOUSLY EXPLODED. ALTHOUGH THE CONTACT WAS EXPERIENCING THE SAME FAILURE AS NOTED IN NHTSA CAMPAIGN ID NUMBER 96V116000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM), THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER STATED THAT HE WOULD HAVE TO REPLACE THE COVER INTAKE MANIFOLD AND THE FUEL INJECTION SYSTEM. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219623February 28, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER, TEMPERATURE GAUGE AND GAS HAND STOPPED WORKING SUMMER 07 PERMANENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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