Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10222265March 25, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2005 CHEVY IMPALA HAVE HAD MANY PROBLEMS, THE MOST PROBLEMS HAVE STARTED AT 15,000 MILES, I HAVE HAD THE ROTORS REPLACED TWICE AND THE BRAKES REPLACED FOUR TIMES, THE MILEAGE ON THE CAR AT THIS TIME IS 44,900 MILES, THE AIR CONDITIONER WENT OUT AT 35,000 THE DEALER SAID IT WAS NOT COVERED UNDER THE WARRANTY, OF COURSE EVERY TIME I HAVE BROUGHT THE CAR IN FOR WARRANTY WORK THE DEALER HAS FOUND LITTLE THINGS WRONG THAT TOTAL UP TO $200 THAT COME OUT OF MY POCKET, LOTS OF VIBRATION IN FRONT END, TIRES HAVE CUPPED WITH THE PROBLEMS, THERE SHOULD BE SOME KIND OF RECALL FOR THIS, NOW I HAVE THE VIBRATION BACK AND THE DEALERSHIP HAS SAID THAT IT IS NOT UNDER WARRANTY ANYMORE, AND THE ROTORS AND BRAKES WERE REPLACED APPROXIMATELY 6 MONTHS AGO, THE BRAKES SEEM TO GO OUT EVERY 6 MONTHS. ROTORS EVERY YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222287March 25, 2008
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS FAILED AND WOULD NOT ENGAGE. THE DEALER REPLACED THE MODULE AND THERE HAD BEEN NO FURTHER OCCURENCES. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS WORKED INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 75,100 AND FAILURE MILEAGE WAS 75,047. UPDATED 05/21/08 *BF THE CONSUMER STATED THE DEALERSHIP REAPIRED THE PROBLEM. UPDATED 05/20/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222000March 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER QUIT WORKING. IT STARTED WITH MY FUEL GAUGE. MY FUEL GAUGE READER NOW SITS UNDER FUEL GAUGE. MY SPEEDOMETER QUIT WORKING ABOUT 6 MONTHS AFTER MY FUEL GAUGE. MY SPEEDOMETER NOW SAYS I AM GOING 120 MPH. MY THERMOSTAT GAUGE ACTS LIKE IT'S GOING TO WORK BUT THEN IT DOESN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222001March 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER HAS BEEN STICKING AND WILL GET STUCK OR STOPS WORKING. WILL READ 140 MPH WHEN THE VEHICLE IS ACTUALLY GOING ABOUT 60. ALSO WHEN PARKED IT WILL READ OUT 70 40 100 ETC ETC. EVEN WHEN THE VEHICLE IS OFF. DROPS TO 0 MPH AND JUMPS FROM 0 MPH TO 20 MPH IN MOTION OR SITTING IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222013March 22, 2008
ELECTRICAL SYSTEM
MY WIFE WAS DRIVING HOME DURING EVENING HOURS ON A NARROW 2 LANE COUNTY ROAD WHEN WITHOUT WARNING THE HEADLIGHTS AND INTERIOR LIGHTS TOTALLY TURNED OFF. SHE IMMEDIATELY STOPPED ON THE ROADWAY AS THERE WAS NO SHOULDER TO MOVE ONTO. SHE TRIED TO OPERATE THE HEADLIGHTS MANUALLY WITH NO EFFECT. THE ENGINE WAS NOT AFFECTED. SHE CALLED ME VIA CELL PHONE AND BEGAN TO EXPLAIN WHEN THE LIGHTS CAME BACK ON. SHE PROCEEDED TOWARD OUR HOME AND ABOUT 500 FEET FROM OUR DRIVEWAY THE LIGHTS WENT OFF AGAIN. I SEARCHED THE INTERNET AND FOUND SEVERAL OTHER IDENTICAL INSTANCES WITH NO RESOLUTION AS THE PROBLEM APPEARS INTERMITTENTLY. AN INTERNET TECH SAID THE FIX IS TO REPLACE THE BODY CONTROL MODULE (BCM). I HAVE ALREADY HAD ONE REPLACED AT MY EXPENSE FOR A NON-RELATED PROBLEM ON 08/04/2006. I HAVE NOT YET CALLED THE DEALER THIS TIME BECAUSE OF THEIR DENIAL OF THE PREVIOUS BCM PROBLEM - THAT ONCE REPLACED AT MY INSISTENCE FIXED THAT PROBLEM. THIS IS A VERY DANGEROUS AND SCARY SITUATION WITH HUGE POTENTIAL FOR HARM. MY WIFE WILL NOW NOT DRIVE THE CAR AT NIGHT AND MUCH OF HER WORK (AND MINE) INVOLVES EVENING MEETINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221857March 20, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:ELECTRICAL
SPEEDOMETER IS BROKEN AND THE SAFETY I PUT MYSELF IN EVERYDAY BECAUSE CHEVY CANT REPLACE THE SPEEDOMETER THAT SHOULD WORK FOR A LIFETIME. CHEVY CARES MORE ABOUT THERE PROFIT THEN THE SAFETY OF THEIR CUSTOMERS THEN THEY WONDER WHY TOYOTA IS THE #1 SELLER OF CARS BECAUSE THEY TAKE CARE OF THEIR PROBLEMS I WILL NEVER BUY A AMERICAN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221876March 20, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WHILE TURNING THE WINDSHIELD WIPERS TO THE OFF POSITION THEY DON'T GO DOWN. THEY SAY IN THE UP POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221760March 19, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
WE HAVE A 2004 CHEVROLET IMPALA, WHICH IS A PIECE OF CRAP. WE PURCHASED THIS CAR USED, IT HAD 26,000 MILES ON IT. I FILED A COMPLAINT W/ CHEVY ON PHONE NUMBER 866-790-5700. OUR CASE # IS 71-578092134. THEY WERE NO HELP, SINCE OUR WARRANTY HAD EXPIRED. OUR TRACTION SYSTEM & CHECK ENGINE LIGHT KEPT COMING ON. THE TRACTION SYSTEM SHUT OFF & WOULD NOT TURN BACK ON. IT ALSO KNOCKED OFF THE ABS SYSTEM. NOT SAFE. WE TOOK IT TO A LOCAL MECHANIC, THE REPAIRS WERE A NEW THERMOSTAT & THERMOSTAT SENSOR, & DRIVERS SIDE REAR HUB BEARING. THE COST WAS $500.00, THE DEALERSHIP WANTED @1100.00!!!!!!! FOR THE SAME REPAIRS. THE REPAIR SHOP STATED TO ME THAT THEY HAVE APPROXIMATELY 5-10 IMPALAS A WEEK IN THEIR SHOP FOR THE SAME REPAIR!!! IT APPEARS GM SCREWED UP. WE ARE NOT THE ONLY ONES WHO HAVE THIS PROBLEM. WE ALSO OWN A 1995 GMC 1500 SIERRA, HAVE NOT HAD TO FIX ANYTHING AS MAJOR AS THE IMPALA. GM'S WARRANTY IS THE WORST IN THE BUSINESS. GM WAS NO HELP AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221540March 18, 2008
ELECTRICAL SYSTEM:WIRING, STEERING:RACK AND PINION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THREE DAYS AFTER THE VEHICLE WAS PURCHASED, THE CONTACT FELT A HARD VIBRATION IN THE AXLE AND ALSO HEARD A CRACKING NOISE ON THE DRIVER SIDE OF THE VEHICLE. THE FAILURE OCCURRED WHILE DRIVING 40 MPH. THE OIL LIGHT ILLUMINATED AND THE OIL WAS CHANGED AT 104,000 MILES. BEFORE THE OIL CHANGE, THE MECHANIC STATED THAT THE OIL HAD NEVER BEEN CHANGED AND THAT A NEW RACK AND PINION AND SERPENTINE BELT WERE NEEDED. THE CONTACT ALSO EXPERIENCED ELECTRICAL FAILURE THAT CAUSED THE VEHICLE TO SHUT OFF COMPLETELY. THE DEALER WOULD NOT GIVE HER A CARFAX REPORT AFTER ONE WAS REQUESTED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,979 AND CURRENT MILEAGE WAS 105,840.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221431March 17, 2008
SEAT BELTS
I OWN A 2007 CHEVROLET IMPALA. BOTH FRONT SEAT BELTS DO NOT LATCH OR WHEN THEY DO LATCH THEY UNLATCH ON THEIR OWN. I'VE TAKEN THIS CAR TO THE DEALER TWICE AND THE DEALER HAS NOT RESOLVED THE ISSUE. I AM DRIVING A CAR THAT DOES NOT HAVE WORKING SEAT BELTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221450March 17, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER REGISTERS SPEED MUCH HIGHER THAN ACTUAL, COMPLETE FAILURE OF TEMPERATURE GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221268March 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 CHEVY IMPALA. EVERY FEW DAYS THE SPEEDOMETER QUITS WORKING AND WORKS IT'S WAY UP TO 120+ MPH, EVEN WHEN SITTING STILL. IT TAKES A COUPLE DAYS TO RESET ITSELF, AND THEN THE PROBLEM STARTS ALL OVER AGAIN. HUGE PROBLEM BECAUSE I DON'T KNOW HOW FAST I'M GOING. OF COURSE IT'S OUT OF WARRANTY AND COSTS OVER $500 TO REPAIR, BUT DOING SOME RESEARCH IT SOUNDS LIKE IT IS A MALFUNCTIONING PART ON ALMOST ALL 2004 IMPALAS, WHICH I BELIEVE SHOULD LEAD TO A RECALL, NOT MONEY OUT OF EVERY OWNERS POCKET. SEEMS LIKE A HUGE SAFETY ISSUE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221246March 14, 2008
AIR BAGS, SEAT BELTS
OUR SON WAS GOING APPX 35 MILES AN HOUR AND MY HUSBAND WAS IN THE PASSENGER FRONT SEAT. A DRUNK DRIVER PULLED OUT OF AN APARTMENT COMPLEX, LITERALLY ON TOP OF MY HUSBANDS CAR - HITTING THEM ON THE FRONT RIGHT SIDE. THE AIRBAGS DID NOT DEPLOY AND MY HUSBANDS SEAT BELT DID NOT HOLD. HE WAS IN PERFECT HEALTH BEFORE THIS ACCIDENT AND IS NOW A PARTIAL FUNCTIONING QUADRIPLEGIC. ALL BECAUSE OF DEFECTED AIR BAGS!!! I REALIZED ALSO, THIS IS NOT THE FIRST TIME SOMEONE'S SEAT BELT DID NOT HOLD!! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10221072March 13, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND THE TACHOMETER PEGS WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220934March 12, 2008
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE EXTERIOR LIGHTING OF THE VEHICLE WOULD FAIL WITHOUT WARNING. THE LIGHTS WOULD THEN SPONTANEOUSLY ILLUMINATE AGAIN. THE DEALER HAS NOT YET BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT RESEARCHED THE NHTSA WEBSITE AND DISCOVERED NUMEROUS COMPLAINTS REGARDING THIS FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 138,000. UPDATED 04/21/08 *CN UPDATED 04/21/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220536March 10, 2008
STRUCTURE, AIR BAGS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ORIGINALLY RADIO FAILED TO WORK. WENT TO THE DEALER AND WAS TOLD THAT I WOULD NEED TO REPLACE THE RADIO. AFTER FURTHER INVESTIGATION, FOUND OUT THAT THERE IS A WIRING HARNESS THAT WAS CORRODED IN THE PASSENGER REAR SEATING AREA. THIS HARNESS ALSO CONTROLS THE WARNING BELLS FOR THE ENTIRE CAR. THERE IS DEFINITELY A WATER ENTRY ISSUE WITH THIS MODEL. NOW THE AIR BAG LIGHT IS COMING ON AND YOU CAN HEAR WATER 'SLOSHING" AROUND IN THE DASHBOARD AREA. WATER IS COMING IN TO THE PASSENGER FLOOR AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220727March 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRONIC STABILITY CONTROL (ESC)
I WAS INVOLVED IN AN ACCIDENT I HAVE A 2008 CHEVY. IMPALA. MY CRUISE WAS SET AT 52 MPH AND I APPLIED MY BRAKE TO RELEASE CRUISE AND I APPLIED MY BRAKE AGAIN I SHOULD OF BEEN GOING AT LEAST 25 MPH. I HAD TO SLAM MY BRAKE AND TRY TO AVOID HITTING A VEHICLE WITH NO LIGHTS ON AND I HIT THEM. I COULDN'T TURN MY WHEELS OR STOP AND THE COP SAID I SLED 80 FT THAT IS AT LEAST 8 OF MY CAR LENGTHS IM CONFUSED I WAS NOT GOING OVER 52 THEN APPLIED BRAKES I WAS TOLD IT COULD BE MY CRUISE CONTROL GOT STUCK AND OR SPED UP TO BECAUSE I HAD MY BRAKE ON WHEN I HAD TO PUSH THEM HARD I NEED HELP WITH THIS I TRYING TO GET THIS INVESTIGATED . YEAH IM AT FOUGHT I REAR ENDED A VAN BUT I WAS NOT TRAVELING AT THAT SPEED PLEASE HELP. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10220349March 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER AND TACHOMETER DROP TO ZERO WHILE DRIVING AFTER 30 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220608March 7, 2008
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
2005 CHEVROLET IMPALA CAUGHT FIRE UNDER THE HOOD IN AN ACCIDENT. CONSUMER STATES THAT WHEN THE CAR FIRST CAUGHT FIRE THE VEHICLE STAYED IN DRIVE AND WOULD NOT GO INTO PARK AND IGNITION WOULD NOT TURN OFF CAUSING THE VEHICLE TO FEED FUEL TO THE FIRE. *KB THE DRIVER OF THE IMPALA WAS INVOLVED IN A MODERATELY LOW SPEED FRONT END COLLISION WITH THE REAR OF ANOTHER VEHICLE. ACCORDING TO THE FIRE REPORT, THE FIRE A CAP WAS MISSING FROM THE FUEL RETURN ON TOP OF THE ENGINE WHICH WOULD HAVE SPEWED GASOLINE AS LONG AS THE ENGINE WAS RUNNING.*JB
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10220387March 7, 2008
STRUCTURE
I DISCOVERED ACCIDENTALLY THAT MY 2003 CHEVROLET IMPALA HAS A DESIGN DEFECT THAT MAY CAUSE SOME HEALTH PROBLEMS AND POSSIBLE LEAD TO DEATH. IN THE RIGHT REAR QUARTER PANEL OF THE CAR IS A DEVICE THAT IS CALLED A BODY PRESSURE VALVE THAT VENTS CABIN PRESSURE. THE PROBLEM IS IT LETS SNOW AND RAIN IN THE STAGNANT WATER SITS IN YOUR FENDER AND IS A BREEDING GROWN FOR GERMS. THE DEALER WAS SHOCKED WHEN I BROUGHT IT IN AND ASKED ME WHAT MADE ME THINK TO REMOVE THE CARPET AND LOOK IN THE FENDER. ALL THEY COULD DO WAS TAKE THE WATER OUT. STANDING WATER IN A FENDER WILL CAUSE A RUST PROBLEM. I ASKED THEM WHAT COULD BE DONE AND THEY TOLD ME TO PUT A NEW VALVE IN. THAT WILL NOT CORRECT THE PROBLEM BECAUSE THE FLAP IS NOT AIR TIGHT AND IS VENTED WATER AND FUMES SUCH AS CARBON MONOXIDE CAN ENTER THE CAR THROUGH IT . THE EXHAUST IS ONLY 12 INCHES OR LESS FROM IT. THE OWNERS MANUAL STATES DO NOT RUN THE CAR WHEN SITTING STILL LETS ME KNOW THAT GM KNOWS ABOUT THIS PROBLEM . WE ALL HAVE BEEN TOLD NOT TO RUN CARS IN ENCLOSED BUILDINGS BUT THIS IS TOO MUCH. IF IDLING IN TRAFFIC ONE MUST BE ASTUTE ENOUGH TO KEEP THEIR VEHICLE FAN ON AND OUTSIDE AIR COMING INTO THE VEHICLE AT ALL TIMES SO NOT TO ALLOW THE CAR TO FILL UP WITH FUMES FROM THE TAIL PIPE THAT SITS BENEATH THE PRESSURE VALVE. WHAT A DUMB DESIGN. CAR WAS SERVICED ON 03/04/08 I WAS ALWAYS SPRAYING DEODORIZER IN THE TRUNK AND IT SMELLED LIKE A CESSPOOL AS FAR AS THE REST OF THIS REPORT GOES THE NUMBER OF FAILURES IS TOTAL FAILURE IT HAS NEVER WORKED AND COULD BE CONSTRUED TO BE CRIMINAL NEGLECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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