Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10251159December 9, 2008
ELECTRICAL SYSTEM
DASHBOARD INSTRUMENT FAILURES. FIRST THE RPM GAUGE STOPPED WORKING. THEN THE TEMPERATURE GAUGE STOPPED WORKING. THEN THE GAS GAUGE STOPPED WORKING. ALL WITHIN THE LAST 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251166December 9, 2008
ELECTRICAL SYSTEM
SPEEDOMETER DOES NOT WORK PROPERLY. THINK I'M DRIVING THE LEGAL SPEED LIMIT AND COME TO FIND OUT I AM NOT AND HAVE NOT BEEN FOR A YEAR OR SO NOW. NEW PROBLEM AS OF 11/08, HEADLIGHTS GO OUT COMPLETELY WHEN HIGH BEAMS ARE TURNED ON FOR A SHORT TIME. MAJOR SAFETY HAZARDS AND GM HAS DONE NOTHING TO FIX THE PROBLEMS (SEE CARCOMPLAINTS.COM RE: 2004 CHEVY IMPALA'S). I CAN NOT AFFORD TO FIX ANOTHER PROBLEM WITH THIS CAR, SO NOTHING HAS BEEN DONE TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251211December 9, 2008
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH IN THE EVENING, THE EXTERIOR HEADLIGHTS ON BOTH THE DRIVER AND PASSENGER SIDES FAILED. THE CONTACT STOPPED THE VEHICLE AND TURNED THE DIMMER SWITCH ON AND OFF, WHICH ALLOWED THE EXTERIOR LIGHTS TO REGAIN POWER. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE DIMMER SWITCH NEEDED TO BE REPLACED. THE DIMMER SWITCH WAS REPLACED THAT SAME DAY. THE MANUFACTURER STATED THAT THERE WAS NO RECALL; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 67,924 AND FAILURE MILEAGE WAS 67,919. UPDATED 12/30/08 *CN UPDATED 12/30/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251045December 8, 2008
ELECTRICAL SYSTEM
I HAVE BOUGHT A 2007 CHEVROLET IMPALA WITH 68,000 MILES. I HAVE HAD IT FOR TWO WEEKS TODAY. I DID NOT BUY THE WARRANTY THE USED DEALER OFFERED. LAST WEEK ON MY 60 MILES COMMUTE TO WORK I NOTICED THE TEMPERATURE GAUGE WAS NOT WORKING AND THE DIC PANEL SAID "ENGINE HOT - A\C OFF". I ASSUMED THE DIC MESSAGE WAS A RESULT OF THE TEMP GAUGE NOT WORKING. I HAVE SEARCHED THE INTERNET AND NOTICED THAT THERE ARE POSSIBLY THOUSANDS OF COMPLAINTS RELATED TO IMPALAS AND INSTRUMENT CLUSTERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251043December 8, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE SPEEDOMETER DISPLAYED 120 MPH. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, PARKED THE VEHICLE, AND THE SPEEDOMETER DISPLAYED 70 MPH. THE CONTACT DROVE TO HIS RESIDENCE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS RELATED TO HIS VEHICLE; HOWEVER, THEY WERE NOT LIABLE FOR THE REPAIRS. THE DEALER HAS NOT BEEN NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 49,000 AND FAILURE MILEAGE WAS 48,970.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251049December 8, 2008
EXTERIOR LIGHTING
HEADLIGHTS TURN COMPLETELY OFF WHILE DRIVING - MANIPULATING HI/LOW BEAM SWITCH TURNS THEM BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251051December 8, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, SEATS
HEATED SEAT SHORTED OUT, CAUGHT FIRE, BURNED DRIVER. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10251068December 8, 2008
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT AND CHANGING TO HIGH BEAMS, THE HEADLIGHTS WENT OUT. CONTINUAL MOVING OF THE LEVER GOT THEM TO COME BACK ON. LESS THAN A QUARTER MILE LATER, THE SAME THING HAPPENED, THIS TIME I WAS NOT TRYING TO CHANGE TO BRIGHT LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251136December 8, 2008
STEERING
BEGAN NOTICING CLICKING IN STEERING DURING TURNS. MY 2004 HAD APPROXIMATELY 21,000 MILES ON IT AT THAT TIME. TOOK IT TO DEALER WHO TEST DROVE IT AND COMMENTED THAT CHEVROLET HAS HAD AN ON-GOING PROBLEM WITH THE STEERING SHAFT. A FIX WOULD COST OVER $300. I WROTE SEVERAL LETTERS TO GM ASKING WHY I WAS ASKED TO PAY FOR REPAIRS ON AN ITEM THEY SOLD KNOWING IT WAS DEFECTIVE. THEY EVENTUALLY OFFERED TO PAY HALF THE COST OF THE REPAIRS. I HAD IT REPAIRED BY THE DEALER AT A COST OF AROUND $140. AFTER DESCRIBING IT TO FRIENDS WHO ALSO OWNED CHEVY'S (TRUCKS) THEY COMMENTED THAT THEIRS WAS DOING THE SAME THING. MADE US WONDER WHY A RECALL WASN'T ORDERED.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250940December 6, 2008
ENGINE AND ENGINE COOLING:ENGINE, AIR BAGS:SIDE/WINDOW, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
THE FIRST THING IS THAT I HAD TO REPLACE THE HEAD GASKET TWO TIME NOW IT IS LEAKING AGAIN INTO THE WATER RESERVOIR THEN I HAD TWO REPLACE THE MAIN CONTROL ( BCM ) AND ( PCM ) BY THE DEALERSHIP HA TO REPLACE THE STARTER AND THE WATER PUMP HAD TO RE PLACE TWO WINDOW MOTOR AND TWO WINDOW ELECTRONIC SWITCH THAT CONTROL EACH WINDOW THERE A LOT MORE BUT THIS ARE THE MORE IMPORTANCE ONES IT WOULD BE OKAY IF I GOT THIS CAR USED BUT I PAID FOR A NEW CAR SO I WOULD NOT HAVE THIS KIND OF BREAKDOWNS DOES GM STAND BEHIND THERE CAR OR WHAT !!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250951December 6, 2008
ELECTRICAL SYSTEM
I HAVE NOTICED THAT FOR THE PAST FEW WEEKS, WHENEVER THE TEMPERATURE IS BELOW 20 DEGREES, THE SPEEDOMETER ACTS FUNNY. THE SPEEDOMETER READS ANYWHERE FROM 25 TO 80 MILES FASTER THAN MY ACTUAL SPEED; TODAY, I WASN'T GOING ANY MORE THAN 30MPH AT THE MOST, AND THE SPEEDOMETER NEEDLE WAS POINTING DIRECTLY DOWN TO THE CAR FLOOR. A FEW PEOPLE ON A COUPLE OF MESSAGE BOARDS SUGGESTED TURNING THE IGNITION KEY TO 'ACCESSORIES' ON AND OFF RAPIDLY SEVERAL TIMES, BUT ALL IT DID WAS BRING THE SPEEDOMETER DOWN FROM 85 TO 70. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250953December 6, 2008
ELECTRICAL SYSTEM
I AM A SINGLE PARENT, MOTHER OF 2 BOYS WHO TRAVELS WITH ME EVERYTIME I DRIVE MY CAR, FOR ABOUT 2 WEEKS NOW IN MY 2004 CHEVY IMPALA THE SPEEDOMETER HAS NOT WORKED, WHEN MY CAR IS PARKED THE SPEEDOMETER READS 60 MPH AND WHEN I DRIVE MY CAR THE SPEEDOMETER HAD GONE PAST THE 120 MPH ALL THE WAY TO THE D FOR DRIVE. I AM SO UPSET I CAN NOT AFFORD TO PAY FOR A NEW CLUSTER BECAUSE FROM MY INTERNET SEARCH THAT SEEMS TO BE THE PROBLEM I DON'T HAVE THAT KIND OF MONEY. IT'S A SAFETY ISSUE BECAUSE I DON'T KNOW HOW FAST I AM REALLY GOING SOMETIME I MIGHT BE GOING TO SLOW FOR THE PERSON BEHIND ME AND THEY MIGHT GET UPSET THINKING I AM DOING IT ON PURPOSE AN FOLLOW ME OUT OF ANGER WHO KNOWS AND IF I AM GOING TO FAST I MAY CAUSE AN ACCIDENT. THIS IS NOT GOOD SOMEBODY HAS TO DO SOMETHING ABOUT THIS, I AM SOOOOOOO UPSET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250842December 5, 2008
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION
I HAVE A 2002 CHEVY IMPALA. I HAVE SO MANY PROBLEMS WITH IS CAR SINCE THE MOMENT I DROVE IT OFF THE LOT. IN MY OPINION, THE WHOLE CAR SHOULD BE RECALLED. BUT, I AM ONLY GOING TO FILE A COMPLAINT ON MY CURRENT ISSUE. THIS IS THE SECOND TIME THIS HAS HAPPENED TO MY CAR. ABOUT A YEAR AGO, I STARTING HEARING A ROARING SOUND COMING FROM THE FRONT OF MY CAR WHEN I DROVE DOWN THE ROAD. IT WAS REALLY STRANGE BECAUSE IT SOUNDED LIKE THE ENGINE, BUT THE NOISE WAS NOT CAUSE FROM PUSHING THE GAS, JUST THE TIRES DRIVING DOWN THE ROAD. I TOOK IT TO A LOCAL AUTOMOTIVE CENTER. THEY INFORMED ME THAT IT WAS THE HUB BEARING LOCATED NEAR MY TIRE. THEY TOLD ME IT WAS SO BAD THAT MY TIRE WOULD HAVE FALLEN OFF WHILE DRIVING, WHICH COULD HAVE A CAUSED AN ACCIDENT. THEY FIXED IT, CHARGING ME $350. NOW, LAST MONTH (NOV 08), I STARTED HEARING THAT SAME NOISE. I ALREADY KNOW THAT IT'S THE SAME PROBLEM, BUT UNSURE IF ITS COMING FROM THE SAME SIDE OR NOT. IT IS SO BAD THAT WHEN I AM GOING AROUND A CURVE WHILE DRIVING, THE WHOLE CAR SHAKES AND RATTLES. I CANNOT AFFORD TO GET THIS FIXED AGAIN. I HAVE CHILDREN AND AM VERY CONCERNED FOR OUR SAFETY. I JUST THINK THAT THIS IS A VERY SERIOUS PROBLEM AND COULD BE DANGEROUS. I DO THINK THAT CHEVY SHOULD RECALL THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250890December 5, 2008
STEERING
DURING MARCH 2008 THE POWER STEERING PUMP KEPT BREAKING ON THE 2006 IMPALA, WE HAD TO TAKE IT IN 5 TIMES DURING MARCH THROUGH APRIL TO REPAIR IT, AND NOW DECEMBER 5TH 2008, THE SAME PROBLEM OCCURRED AGAIN, IT COULD OF BEEN DANGEROUS IF THE POWER STEERING FAULTED DURING DRIVING, AND A CRASH COULD OF BEEN CAUSED BECAUSE OF THE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250912December 5, 2008
ELECTRICAL SYSTEM
I HAVE WHAT I AM CALLING THE "CLASSIC GM PASSLOCK PROBLEM" WITH MY 2000 CHEVY IMPALA. IT STARTED ABOUT 2 YEARS AGO VERY RANDOMLY NOT STARTING. ON NOVEMBER 28, 2008 I REPORTED A VEHICLE PROBLEM TO THE LOCAL GENERAL MOTORS DEALERSHIP. MY '2000 CHEVY IMPALA ANTI-THEFT WARNING LIGHT WAS OCCASIONALLY COMING ON AND VEHICLE WOULD NOT START AT TIMES.' THE DEALERSHIP CHARGED ME $812.00 TO REPLACE FAULTY PASSLOCK MODULE, NEW IGNITION SWITCH AND CYLINDER. I'M CONCERN ABOUT ALL THE WORK BEING DONE AS STATED AND CHARGED FOR FACTORY DEFECTS, MANY VEHICLE OWNERS HAVE HAD THE SAME PROBLEM WITH THEIR GM AUTO. IN ADDITION, I DID NOT RECEIVE A NEW RECODED KEY. SECOND, THE REPLACEMENT PART FOR THE FAULTY PASSLOCK MODULE WAS NOT LISTED ON THE INVOICE AS AN ITEMIZED PART ORDERED AND REPLACED AS APPEAR OTHER ITEMS. THIRDLY, IF THE PART NOT LISTED ON THE INVOICE, HOW IS THE WARRANTY COVERED? I LATER LEARNED THAT THE DOOR, TRUNK AND IGNITION SHOULD BE OPERATED BY ONE KEY. AND IF PROCEDURE REQUIRES IGNITION SWITCH LOCK CYLINDER TO BE REPLACED, NEW IGNITION SWITCH LOCK CYLINDER SHOULD BE RECODED TO OLD KEY. ALSO, PASSLOCK SENSOR WAS AN INTEGRAL PART OF IGNITION SWITCH ASSEMBLY, BUT I STILL PAID TOO MUCH; I AM SEEKING A FULL REFUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250715December 4, 2008
EXTERIOR LIGHTING
THE HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT ON HIGH BEAM, ALMOST WENT OFF ROAD, IN JULY OF 2008. DO NOT DRIVE THE CAR AT NIGHT MUCH. THE LIGHTS STILL GO OUT AT NIGHT ON HIGHBEAM, DO NOT COME BACK ON FOR UP TO 40 SECONDS. HAVE STARTED TO LEAVE THE LOWBEAMS ON ALL THE TIME, HAS NOT YET GONE OUT ON LOWBEAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250741December 4, 2008
ELECTRICAL SYSTEM
2004 CHEVY IMPALA SPEEDOMETER ERRATIC,MAY SHOW 85MPH WHEN TRAVELING 50-55MPH,OR 40MPH WHEN TRAVELING 70MPH. WHEN PROBLEM OCCURS YOU CAN RE-ZERO THE SPEEDOMETER BY TURNING THE IGNITION SWITCH ON AND OFF A NUMBER OF TIMES TO GET THE NEEDLE BACK TO ZERO, BECAUSE WITH POWER OFF THE NEEDLE IS USUALLY FROM 35-40MPH INDICATION TO BELOW ZERO INDICATION. COLD WEATHER SEEMS TO MAKE IT NOT WORK AT ALL UNTIL THE VEHICLE WARMS UP INSIDE THE CAR. I HAVE A CASE FILE WITH CHEVROLET FOR MONETARY HELP,BUT I ALSO BELIEVE THIS IS A SAFETY ISSUE. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250603December 3, 2008
ELECTRICAL SYSTEM
BATTERY DIED. MY CAR IS AN 2006. I WORK APPROXIMATELY 10 MILES FROM WORK GOING AND COMING. I PURCHASED MY CAR IN FEBRUARY 2007. IN AUGUST 2008 BY BATTERY DIED. I HAD TO PURCHASE A NEW ONE FOR 89.00. I BELIEVE SOMETHING IN THE CAR IS CAUSING THE BATTERIES TO DIE IN THE CAR AS I HAVE KNOWLEDGE OF AT LEAST 4 OTHER PEOPLE WITH IMPALA THAT HAVE ALSO HAD TO HAVE THEM REPLACED IN A LITTLE OVER A YEAR TIME PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250483December 2, 2008
ELECTRICAL SYSTEM
I HAVE A 2004 CHEVY IMPALA THAT HAS A MALFUNCTIONING SPEEDOMETER. IT WILL READ I AM GOING 140 MPH WHEN I AM ONLY GOING 20 MPH. SOMETIMES IT GOES THE OTHER WAY AND IT WILL READ 0 MPH WHEN I AM GOING 55 MPH. I HAVE READ OF SIMILAR COMPLAINTS WITH THE SAME MAKE AND MODEL. I THINK IT IS A DEFECT THAT NEEDS A RECALL. THIS COULD BE A REAL SAFETY ISSUE WITH NOT KNOWING THE CORRECT SPEED IN WHICH YOU ARE TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250534December 2, 2008
ELECTRICAL SYSTEM
GAS GAUGE READS EMPTY WHEN CAR WAS JUST FUELED. SPEEDOMETER AT TIMES READS 0 WHEN I'M DRIVING ON THE FREEWAY. AT TIMES THE SPEEDOMETER WILL READ 65 YET I'M ZOOMING PAST CARS SO WHO KNOWS WHAT SPEED I AM GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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