Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10250204November 30, 2008
ELECTRICAL SYSTEM
CAR STALLING AT STOPLIGHTS AND STOP SIGNS, AND DRIVING DOWN THE ROAD WITH NO WARNING. NUMEROUS MECHANICS HAVE LOOKED AT IT AND NO CONCLUSION HAS BEEN MADE. FINALLY IT STALLED AND NOW ITS STRANDED. IT WILL NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250061November 28, 2008
ELECTRICAL SYSTEM
SPEEDOMETER READS INTERMITTENTLY. SOMETIMES IT COMES BACK ON AND READS FOR AWHILE, OTHER TIMES NO READING AT ALL AND STILL OTHER TIMES READS LOW OR HIGH....CAR IS 4 YEARS OLD HAS 60-70 K MILES. SPEEDING VIOLATION AND DISTRACTION WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249990November 27, 2008
ELECTRICAL SYSTEM
SPEEDOMETER AND FUEL GAUGE WENT OUT UNEXPECTEDLY AT AROUND 45000 MILES IN JULY. FUEL GAUGE DOESN'T WORK AT ALL (BELOW E ALL THE TIME) AND SPEEDOMETER READS INCORRECT READINGS OR JUST STAYS BELOW 0. I HAD IT "DIAGNOSED" AT A CHEVY DEALER SO I COULD CALL CHEVY AND COMPLAIN. THEY SAID THEY WOULDN'T FIX IT, AND THE PROJECTED COST WAS $400. THIS IS GM'S FAULT AND I SHOULD NOT HAVE TO PAY OUT-OF-POCKET TO FIX THEIR MISTAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249627November 24, 2008
ELECTRICAL SYSTEM
I OWN A 2005 CHEVROLET IMPALA WITH APPROX. 86,000 MILES ON IT. MY SPEEDOMETER IS GOING HAYWIRE(NOT CONSISTENT AT ALL) AND I AM UNABLE TO CORRECTLY TELL MY SPEED. I KNOW THERE ARE QUITE A BIT OF OTHER GM VEHICLES WITH THE SAME ISSUE BECAUSE THERE IS A BLOG ON THE INTERNET ABOUT THEM. I AM CONCERNED ABOUT THIS DUE TO THE FACT THAT I HAVE A 3 YEAR OLD SON AND MY WIFE WITH ME A LOT. GM SAID THEY WILL NOT PAY FOR THIS PROBLEM TO BE FIXED AND A LOT OF PEOPLE CAN NOT AFFORD IT($500-$800). I JUST HOPE GM WILL TAKE RESPONSIBILITY AND FIX THIS ISSUE AT FREE OF CHARGE TO THE CONSUMER BEFORE SOMEONE GETS INJURED OR EVEN KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249680November 24, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE APPROACHING A STOP LIGHT AT 5 MPH, THE AIR BAGS DEPLOYED. THE WINDSHIELD WAS DAMAGED, BUT THE VEHICLE WAS STILL ABLE TO BE DRIVEN. GENERAL MOTORS INSPECTED THE VEHICLE, BUT WOULD NOT PROVIDE AN EXPLANATION OF WHAT CAUSED THE FAILURE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249743November 24, 2008
ELECTRICAL SYSTEM
I HAVE A 2005 CHEVY IMPALA.. FOR PAST TWO WEEKS MY SPEEDOMETER HAS BEEN READING INCORRECTLY. I WAS ON THE INTERSTATE DOING 70 MPH BUT IT FELT MORE LIKE 50. THE PROBLEM STOPPED FOR A COUPLE OF DAYS BUT YESTERDAY.. IT TOOK ANOTHER TURN. I WAS DOING 35MPH BUT THE READING SHOWED 0MPH. IT IS NOW POINTING IN THE UP AND DOWN POSITION AND WILL NOT MOVE. I HAVE CHECKED OTHER FORUMS AND FOUND THAT THERE ARE MANY MANY OTHER IMPALA OWNERS EXPERIENCING THE SAME PROBLEM. THIS SEEMS TO ME TO BE A FACTORY DEFAULT. THERE IS A MAJOR POSSIBILITY FOR SERIOUS ACCIDENTS OCCURRING DUE TO THIS PROBLEM . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249596November 23, 2008
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING BRAKES ON LONG INCLINE CAR'S FRONT-END AND INCLUDING THE STEERING WHEEL VIBRATE VERY BADLY. GM DEALERSHIP HAS MADE 6 ATTEMPTS TO REPAIR WITHOUT SUCCESS. GM FELT THEY COULD DO NOTHING ELSE TO RECTIFY THE PROBLEM. CASH SETTLEMENT WAS MADE. WE STILL HAVE WHAT FEELS LIKE A DANGEROUS SITUATION. DON'T KNOW WHAT ELSE TO DO AND WOULD APPRECIATE ANY SUGGESTIONS. THE PROBLEM BEGAN SHORTLY AFTER PURCHASING THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249545November 22, 2008
ELECTRICAL SYSTEM
KEYLESS ENTRY/REMOTE STARTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249463November 21, 2008
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM: INSTRUMENT PANEL I JUST PURCHASED A 2004 IMPALA WITH 97K ON IT AND WHILE DRIVING HOME AT 65-70 MPH IT STATED I WAS GOING 110-130. IT CREATED A VERY DANGEROUS DRIVING CONDITION BECAUSE THEIR WAS LIGHT TRAFFIC AND IT IS VERY DISTRACTING. I WAS UNABLE TO DETERMINE MY SPEED THE ENTIRE TIME. I BELIEVE THIS COULD BE THE CAUSE OF AN ACCIDENT BECAUSE IF THIS PROBLEM HAPPENS WHEN YOU ARE GOING SLOWER THAT IT STATES WHAT IF IT HAPPENS WHEN YOU ARE GOING FASTER. SERIOUS POTENTIAL TO CAUSE ACCIDENTS BECAUSE IT HAPPENS RANDOMLY AND DOES NOT GO AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249506November 21, 2008
STEERING, SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. BEFORE PURCHASING THE VEHICLE, THE CONTACT TEST DROVE THE VEHICLE FOR TWO DAYS AND HEARD A NOISE. THE VEHICLE WAS DRIVEN BACK TO THE DEALER AND THE MECHANIC STATED THAT THERE WERE NO FAILURES. SHE PURCHASED THE VEHICLE, BUT THE NOISE PERSISTED WHILE DRIVING 5 MPH. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP FIVE MONTHS LATER AND THEY STATED THAT THE STEERING AND WHEEL BEARING NEEDED TO BE REPLACED. THE DEALER STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 28,000 AND FAILURE MILEAGE WAS 19,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249401November 20, 2008
STEERING, ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
RIGHT AFTER I HIT 36,000 MILES ON MY CAR, I STARTED HEARING A CLUNK SOUND FROM THE STEERING WHEEL. I BROUGHT IT INTO THE DEALERSHIP, AND THE GENTLEMAN TOLD ME IT WAS PROBABLY THE STEERING SHAFT. I ASKED IF THIS WAS A COMMON PROBLEM, AND IF IT WAS COVERED UNDER MY EXTENDED WARRANTY. I WAS TOLD YES, IT IS A COMMON PROBLEM, AND NO, ITS ONLY COVERED UNDER THE 36000 MILE WARRANTY. NOT THE 50,000. I ASKED WHY THIS ISN'T COVERED SEEING AS ITS A PART THAT SHOULD NEVER GO ON YOUR CAR, ESPECIALLY AFTER ONLY 36000 MILES. HIS REPLY SHOCKED ME WHEN HE SAID THAT ALL THE ONES HE'S SEEN BREAK BEFORE THE 36,000! ADDED ONTO THIS, MY CAR REMOTE JUST STOPPED WORKING, AS WELL AS MY TIRE MONITOR SYSTEM IS UNABLE TO BE RESET! BASICALLY AFTER OWNING THIS CAR LESS THAN A YEAR, I'M STARTING TO FEEL THAT I HAVE JUST BOUGHT A NICE NEW LEMON! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249338November 19, 2008
ELECTRICAL SYSTEM
VEHICLE HAS FAILED TO START FOUR(4) TIMES. SECURITY LIGHT ILLUMINATES ALONG WITH SERVICE ENGINE SOON LIGHT TOO MANY TIMES TO COUNT. THE FAILURE WAS CORRECTED BY REPAIR AT A DEALER. PART WAS REPLACED. NO CODE CAME UP ON THE COMPUTER FOR THE CHECK ENGINE LIGHT AND WAS CHARGED FOR IT ANYWAY. PART REPLACED WAS THE BCM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249118November 18, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, EQUIPMENT:OTHER:LABELS
I HEARD THERE WAS A RECALL FOR THE HEATER CORE IN MY 1995 CHEVY IMPALA SS. I HAVE REPLACED IT 4 TIMES IN THE PAST 8 YEARS. THIS IS NOT INCLUDING THE ONE THAT CAME WITH THE CAR. I BOUGHT IT USED IN 2000. I CAN'T FIND ANY INFORMATION ABOUT IT ANYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249152November 18, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WOULD PULSATE AND THE STEERING COLUMN TURNED SLIGHTLY TO THE LEFT AND RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE ROTORS WERE WARPED AND NEEDED TO BE TURNED. THE VEHICLE WAS REPAIRED. APPROXIMATELY SEVEN MONTHS LATER, THE ROTORS HAD TO BE TURNED AGAIN. THE FAILURE HAS PERSISTED FOR THE PAST THREE YEARS. THE VEHICLE HAS NOT BEEN REPAIRED SINCE AUGUST OF 2008. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS RELATED TO HIS VIN; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249168November 18, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING DOWNHILL AT 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE JERKED AND THE FRONT ROTORS OVERHEATED. THE DEALER REPLACED THE FRONT ROTORS IN JULY OF 2007. IN MAY OF 2008, THE FRONT ROTORS FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WILL NEED TO PAY FOR THE REPAIR. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY WOULD CONSIDER GIVING HIM A DISCOUNT. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249012November 17, 2008
ELECTRICAL SYSTEM
I OWNED A 2001 CHEVROLET IMPALA AUTOMOBILE. "SECURITY LOCK" LIGHT CAME ON DURING NORMAL DRIVE 2 DAYS BEFORE CAR FAILURE. ON THE MORNING OF FAILURE, CAR DOORS WERE UNRESPONSIVE TO REMOTE KEY. A CONTINUOUS LOW DRONING NOISE EMITS FROM INSIDE OF DASHBOARD. WHEN KEY WAS INSERTED INTO IGNITION CYLINDER AND TURNED, NOTHING HAPPENS. ENGINE DID NOT START, ELECTRONIC SYSTEM CHECKS DID NOT COME ALIVE. NOT EVEN A SPUTTERING SOUND FROM THE CAR HOOD. AFTER CHECKING ONLINE FOR SIMILAR PROBLEM, PROFILE FITS THE RECURRENT PROBLEM OF PASSLOCK SENSOR OF GENERAL MOTOR CARS. CAR TECHNICIANS QUOTED ME $400 - $600 FOR REPLACEMENT OF IGNITION SWITCH AND CYLINDER; $600 ON AVERAGE FOR CHANGE OF BODY CONTROL MODULE. HTTP://WWW.AUTOMOTIVEFORUMS.COM/VBULLETIN/T147983.HTML HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-IMPALA/T30R7CEJ84KTJEL1M/P4 TO THE BEST OF MY KNOWLEDGE, THIS RECURRING PROBLEM HAS BEEN REPORTED ON VARIOUS SOURCES FOR THE PAST 7 YEARS. TO THIS DAY, IT REMAINS UN-RESOLVED. I IMPLORE THE AUTHORITIES TO TAKE CHARGE AND INVESTIGATE THOROUGHLY THE EXTENT OF THIS "NON-START" PROBLEM THAT AFFLICTS THOUSANDS AND THOUSANDS OF CHEVROLET CARS ON THE ROAD. SINCERELY YOURS, DEXTER (KENG HAO) CHUN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249061November 17, 2008
ENGINE AND ENGINE COOLING, STEERING, SUSPENSION:FRONT
I HAVE A 2006 SS IMPALA I'VE HAD NOTHING BUT ON GOING PROBLEMS. 1ST WATERPUMP WENT OUT THEN 2ND DRIVER TIE ROD WAS REPLACED 3RD POWERSTEERING HOSE REPLACED 4TH BATTERY WENT DEAD 5TH POWER STEERING HOSE OUT AGAIN AND TIE ROD ON PASSENGER NEEDS REPLACED ALSO. I'M SO FED UP WITH THIS CAR AND ITS PROBLEMS!THESE HAVE BEEN ON GOING PROBLEMS SINCE 2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248898November 15, 2008
EXTERIOR LIGHTING
I BOUGHT A 00 IMPALA 2 MONTHS AGO AND WAS DRIVING I RUSH HOUR TRAFFIC FROM MY HEART DOCTORS OFFICE WELL A SEMI ALMOST HIT ME FROM BEHIND BECAUSE MY TURN SIGNALS STOPPED WORKING . THEN I KEPT PUSHING THE HAZARD SWITCH FINALLY THEY CAME BACK ON. WELL A COUPLE OF DAYS AGO I WENT TO GET SOME MEDICINE AND ALMOST GOT HIT AGAIN. WELL THE TURN SIGNALS STOPPED AGAIN. I HAVE CALLED AND WROTE EMAILS TO GM AND NO BODY WILL GET A HOLD OF ME ON THIS. THEY HAVE RECALLED THE MALIBUS I HAVE FOUND OUT FOR THIS PROBLEM WELL WHY NOT THE IMPALAS??? I HAVE EVEN CHECKED WITH AN ATTORNEY AND HE TOLD ME I SHOULD DO LEGAL ACTION AGAINST THEM SINCE THIS IS A SAFETY PROBLEM. WELL HE WANTS MONEY UP FRONT WELL I USED MY MONEY TO BUY THE CAR. SO IM ASKING WHY AND HOW CAN WE ALL GET TOGETHER AND FORCE GM TO RECALL AND FIX THIS PROBLEM?????I HAVE OTHER PROBLEMS BUT IM FINE WITH THEM ,I JUST WANT TO GET MY TURN SIGNALS FIXED, AND NOT AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248805November 14, 2008
STEERING
HAVE A CLUNKING SOUND WITH STEERING. HAVE READ ON THE INTERNET THAT AT TIMES THIS PROBLEM HAS CAUSED A LOCK UP AND COULD NOT STEER THE CAR. I HAVE NOT RECEIVED A RECALL NOTICE ON THIS PROBLEM AND GM KNOWS ABOUT IT. THERE IS A TSB #01023200 ON THE CAR. DON'T KNOW WHAT TO DO THE CAR HAS 38,000 MILES ON IT AND HAS DONE THIS SINCE IT WAS NEW. JIMMI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248856November 14, 2008
SERVICE BRAKES, HYDRAULIC
FRONT ROTORS ARE WARPED AT 22,000 MILES ON THE CAR. IT APPEARS THAT THE ROTORS ARE EITHER UNDERSIZE, MADE OF POOR STEEL, AND OR IMPORTED FROM CHINA. THERE IS NO REASON FOR THE ROTORS TO HAVE FAILED AND BE RESURFACED. AS A MECHANIC THIS CONDITION CAUSED A SIGNIFICANT SAFETY ISSUE UNDER HIGHWAY SPEED BRAKING TO A STOP. MY WIFE THOUGHT IT WAS THE ROAD BUT INSTEAD IT WAS A ROTOR SHIMMY. I THOUGHT THE CAR WAS GOING TO SHIMMY APART AND BRAKE STEERING TIE ROD LINKS AT THE TIME IT HAPPENED. THERE WAS NO WAY I WAS GOING TO LET UP ON THE BRAKE OR I WOULD HAVE HIT THE CAR IN FRONT OF ME. INSTEAD I RODE OUT THE VIOLENT SHIMMY AND GRINDING SOUNDS COMING FROM THE FRONT END. THE CONCERN I HAVE IS THAT OTHER PEOPLE WOULD NOT IDENTIFY THE SHIMMY FOR WHAT IT IS LIKE MY WIFE DID AND THINK IT WAS THE ROAD. I FEEL THAT IF THE ROAD WAS WET I WOULD HAVE LOST CONTROL OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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