Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10248857November 14, 2008
ELECTRICAL SYSTEM
THIS IS AN ONGOING REPEATED PROBLEM. MY 2001 IMPALA RANDOMLY WON'T START ABOUT 3 TIMES A WEEK. I WILL TAKE THE KEY OUT OF THE IGNITION WAIT 10 MINUTES AND THE SECURITY (PASSLOCK) SYSTEM WILL RESET AND THE CAR WILL CRANK, BUT NO TIME IN BETWEEN...THIS HAS BEEN GOING ON FOR ABOUT 8 MONTHS NOW AND I HAVE SEEN NUMEROUS OCCASIONS OF THIS HAPPENING TO OTHER PEOPLE BOTH THAT I HAVE SPOKEN WITH AND THAT I HAVE READ ONLINE.. THIS DOES NOT JUST OCCUR IN CHEVROLETS. ONE PERSON SAID THAT IT OCCURRED IN A PONTIAC. I WOULD ASSUME THIS IS A GM PROBLEM...AND WHY HAS THIS NOT BEEN RECALLED? THIS IS AN EXTREME INCONVENIENCE FROM CHEVROLET AND I HAVE READ INSTANCES WHERE THE PROBLEM HAD BEEN FIXED BY REPLACING THE IGNITION, BCM, ETC. AND THIS PROBLEM STILL CONTINUES. WHY ARE THERE SO MANY PEOPLE WITH THIS PROBLEM AND NO KNOWN SOLUTION. RECALL? DEFECT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248629November 12, 2008
ELECTRICAL SYSTEM
THIS IS AN ON-GOING PROBLEM THAT STARTED IN MID MAY, 2008. MY SECURITY LIGHT COMES ON AND THEN A WHILE LATER, MY CAR WON'T START FOR AN EXTENDED PERIOD OF TIME.... I HAVE HAD THIS TO THE CHEVROLET DEALER 3 TIMES AND HAVE REPLACED THE IGNITION SWITCH AND THE BODY CONTROL MODULE. THEY ARE AT A LOSS OF WHAT TO DO NEXT. I HAVE HEARD SIMILAR COMPLAINTS WITH THE IMPALA - AND NO REMEDIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248415November 11, 2008
SUSPENSION
I GOT THIS 2008 IMPALA IN NOV.2007. IT HAS A VIBRATION THAT STARTS ABOUT 37MPH THROUGH 47MPH. AND AT 75MPH IT IS WORST. THE DEALER REBALANCED THE TIRES, I WENT BACK AND THE TIRES WERE REBALANCED AGAIN. SERVICE MANAGER TOLD ME THAT THEY ALL HAVE THIS VIBRATION. I CALLED CHEVROLET MOTOR DIVISION,TALKED TO 3 DIFFERENT PEOPLE,THE LAST PERSON SAID THEY WERE NOT GOING TO CHANGE THE TIRES,AND IT WAS NORMAL OF THAT CAR. THIS IS NOT NORMAL FOR ANY CAR. THIS CAR 2,300 MILES ON IT. I WANT THIS FIXED,AND I'M STUCK WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248437November 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 IMPALA DOES NOT WORK. SHOULD BE CONSIDERED A MAJOR SAFETY HAZARD. DEALER ESTIMATE TO REPAIR 500.00-700.00. GM DOES NOT RESPOND. FROM INTERNET RESEARCH THERE ARE THOUSANDS OF THIS YEAR VEHICLE WITH THIS PROBLEM, WHY NO RECALL?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248530November 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHEN DRIVING AT NORMAL SPEED ON INTERSTATE HIGHWAY, SPEEDOMETER KEEPS INCREASING WITHOUT INCREASING SPEED, UNTIL NEEDLE GOES ALL THE WAY TO BOTTOM OF DIAL, WHICH WOULD BE ABOUT 150 MPH. IF VEHICLE IS NOT DRIVEN FOR A DAY OR SO, IT WILL RETURN TO NORMAL, BUT GOES CRAZY AGAIN, AND IMPOSSIBLE TO KNOW CORRECT SPEED. DEALER HAD REPLACED MANY SPEEDOMETERS ON PICKUPS AND SUVS, BUT WILL NOT COVER THIS UNDER WARRANTY OR RECALL. THIS HAS HAPPENED TO MANY OWNERS, SEE BLOGS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248267November 10, 2008
TIRES
BOUGHT MY 2007 IMPALA AT LOCAL DEALERSHIP. WAS A RENTAL WITH 12,000 MILES ON IT. ALWAYS HAD A BUMPY RIDE AND IT PULLED A BIT TO THE LEFT. AT A RECENT OIL CHANGE, I ASKED FOR THE TIRES TO BE ROTATED AS IT NOW HAD ABOUT 24,000 MILES. GUY AT OIL PLACE SAID I SHOULDN'T ROTATE THEM SINCE THE BETTER OF THE 4 TIRES WERE IN THE FRONT ALREADY AND WITH WINTER COMING, WAS BEST TO LEAVE THEM AS THEY WERE. SAID THEY ARE WEARING ON THE INSIDES OF THE REAR TIRES, DOWN TO THE STEEL BELTS. I TOOK IT TO THE CHEVY DEALER WHERE I PURCHASED IT. THEY INDICATED THEY HAD ONE OTHER COMPLAINT LIKE THIS. OFFERED A 4-TIRE ALIGNMENT THAT THEY WOULD COVER. THIS WAS NOT COVERED BY GM WARRANTY (WOULD HAVE BEEN COVERED UP TO 7,000 MILES). THEY THEN QUOTED ME FOR 2 NEW TIRES TO REPLACE THE REAR TIRES. AFTER SOME DISCUSSION, THEY WERE ABLE TO GET THEIR GM REPRESENTATIVE TO COVER PART OF THE COST OF THE 2 NEW TIRES AND THE DEALERSHIP COVERED THE REST. I WAS GIVEN A LOANER CAR FOR A NIGHT ALSO. DEALERSHIP IS FANTASTIC. THIS IS THE 4TH CAR I HAD PURCHASED FROM THEM AND THEY HAVE GREAT CUSTOMER SERVICE. GM ON THE OTHER HAND HAS A PROBLEM WITH THESE VEHICLES AND SHOULD ISSUE A RECALL TO GET ALIGNMENTS DONE ON ALL OF THEM BEFORE TIRES GET IN SUCH BAD SHAPE! KUDOS TO MY CHEVY DEALERSHIP AND SHAME ON GM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248299November 10, 2008
SUSPENSION:REAR
GM ISSUED A LETTER TO 2007 AND 2008 IMPALA POLICE VEHICLE OWNERS CONCERNING A CONDITION THAT LEADS TO REAR WHEEL MISALIGNMENT, RESULTING IN EXCESSIVE WEAR TO THE INBOARD SIDE OF THE TIRES. MY 2008 IMPALA SS IS EXHIBITS THE SAME PROBLEM, BUT GM WILL ONLY FIX POLICE VEHICLES. MY COMPLAINT IS THAT THE PROBLEM EFFECTS MORE THAT JUST THE POLICE VEHICLES BECAUSE THE REAR SUSPENSIONS AND SETUPS ARE IDENTICAL. GM SHOULD FIX ANY IMPALA EXPERIENCE THE ALIGNMENT ISSUES BECAUSE THEY WERE NEVER RIGHT TO BEGIN WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248304November 10, 2008
ELECTRICAL SYSTEM
THE SPEEDOMETER ON MY CAR IS VERY ERRATIC. I CAN BE DRIVING AT A CONSISTENT SPEED AND THE SPEEDOMETER INDICATED THAT I AM SLOWING DOWN. AFTER SEVERAL MINUTES, MY SPEEDOMETER INDICATED I AM GOING 0-20 MPH WHEN I KNOW I AM DOING AT LEAST 50-60 MPH. THE SPEEDOMETER FAILURE TYPICALLY OCCURS AFTER I HAVE DRIVEN 50 MILES OR SO, BUT IT OCCURRING MORE FREQUENTLY THE LONGER I DRIVE IT. I HAVE NOT HAD IT REPAIRED AS THE COST IS APPROXIMATELY $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248356November 10, 2008
ELECTRICAL SYSTEM
THE GAUGE THAT TELLS THE SPEED DOES NOT WORK. EVERYTIME I AM USING THE CAR IT GETS STUCK AND THE ONLY WAY TO CORRECT THE ISSUE IS BY TURNING THE CAR ON AND OFF. I AM SORRY, BUT THIS IS AN EXTREME SAFETY ISSUE. I HAVE NO CLUE HOW FAST I AM GOING OR HOW SLOW I AM GOING WHICH COULD LEAD TO A MAJOR CAR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248372November 10, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC
2002 CHEVROLET IMPALA I HAVE A 50 / 50 CHANCE OF GETTING THIS JUNK TO START. I HAVE TALKED TO THE DEALER AND ALL THEY WANT TO DO IS REPLACE THE BCM AND THE IGNITION, BUT JUDGING FROM THE OTHER COMPLAINTS ON THIS MODEL WHY SPEND THE MONEY IF IT IS NOT GOING TO FIX THE PROBLEM. SOME ONE SOME WHERE MUST KNOW HOW TO FIX IT, IT CAN'T BE THAT DIFFICULT. WHAT I HAVE BEEN DOING TO GET IT STARTED IS LEAVE THE KEY ON THE ON POSITION FOR A FULL TEN MINUTES UNTIL THE SECURITY LIGHT STOPS FLASHING 3 TIMES. IF YOU TRY AND START IT TO SOON YOU HAVE TO WAIT ANOTHER TEN MINUTES, THE GREAT PART ABOUT ALL THIS IS GM WANTS THE GOVERNMENT TO BAIL THEM OUT BECAUSE THEY ARE LOOSING MONEY, I WISH GM WOULD HELP BAIL ME OUT OF THIS PIECE OF JUNK, I'M LOSING MONEY TRYING TO KEEP THIS THING GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248040November 9, 2008
EQUIPMENT
THE SPEEDOMETER IS AT 35 MPH WHEN THE CAR IS AT A STANDSTILL. THE INDICATED SPEED IS INCORRECT WHEN THE CAR IS MOVING, SHOWING A FASTER SPEED THAN THE CAR IS MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247987November 8, 2008
ELECTRICAL SYSTEM
DRIVING ON A TRIP AND ALL OF A SUDDEN MY SPEEDOMETER MPH INDICATOR JUMPER TO 90 MPH AS I WAS SITTING AT A STOP LIGHT. WHEN I PROCEEDED FORWARD THE INDICATOR NEEDLE RESET YOU 90 MPH AND THIS RESET CONTINUED UNTIL IT WAS POINTING STRAIGHT DOWN. IT DID NOT RESET AFTER TURNING THE IGNITION OFF AND ON. I HAD NO IDEA HOW FAST MY VEHICLE WAS GOING AFTER THAT. I WENT TO A WEB SITE FOR AUTO TROUBLES AND FOUND 72 REPORTS OF THE SAME PROBLEM WITH GM SPEEDOMETERS. I STRONGLY FEEL THAT THIS SHOULD HAVE BEEN A RECALL SINCE A NONFUNCTIONAL SPEEDOMETER IS A SAFETY HAZARD. PS - OTHER GM MODELS ALSO HAVE REPORTS OF THIS MALFUNCTIONING SPEEDOMETERS. GM WANT $500 TO REPLACE THE ENTIRE SPEEDOMETER, WHEN A SIMPLE CAPACITOR FIX IS ALL THAT IS REQUIRED. A TEMP FIX WORKS FOR A FEW WEEKS, THEY IT HAPPENS AGAIN AND GM SAID IF YOU REPLACE THE SPEEDOMETER AND IT HAPPENS AGAIN, THEN IT COSTS ANOTHER $500 TO REPLACE THE REPLACEMENT? GM WANTS TO FLEECE US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247955November 7, 2008
ELECTRICAL SYSTEM
I HAVE A 2004 CHEVROLET IMPALA AND THE CLUSTER HAS GONE OUT ON IT, SIMILAR CHEVY TRUCKS AND SUV'S HAVE HAD THE EXACT SAME ISSUE, BUT THE DEALER TOLD ME THAT THE CARS AREN'T COVERED UNDER RECALL. THIS IS NOT A PROBLEM THAT I HAVE HAD GO OUT ON ANY CAR AND IT IS VERY ODD THAT THE SAME MANUFACTURER IS HAVING THE SAME PROBLEMS WITH OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247733November 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER SHOWS WRONG SPEED-FASTER THAN I AM GOING-ALMOST CAUSED ACCIDENT SLOWING DOWN ON FREEWAY. CHEVY WANTS $500 TO FIX THE PROBLEM WHICH SHOULD BE COVERED BY THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247765November 5, 2008
ELECTRICAL SYSTEM
2004 IMPALA WITH 43,000 MILES. SPEEDOMETER FAILURE. WHILE DRIVING, THE SPEEDOMETER SLOWLY BEGINS TO READ HIGHER AND HIGHER VALUES. WHILE TRAVELING APPROX. 55-60 MPH, SAW HIGHEST READING AT 105 MPH, READ 73 MPH STANDING STILL. REPEATEDLY TURNING CAR ON AND OFF EVENTUALLY WILL "0" THE SPEEDOMETER, BUT PROBLEM RECURRED THE NEXT DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247679November 4, 2008
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHT DIMMER SWITCH CAUGHT ON FIRE AND BURNED WIRING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10247458November 2, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ON MY 2004 CHEVROLET IMPALA, THE SPEEDOMETER IS NEVER RIGHT. THIS JUST STARTED. I'VE BEEN READING ON THIS PROBLEM ON OTHER IMPALAS AND THERE IS NO FACTORY RECALL FOR THIS PROBLEM. I DON'T HAVE THE MONEY TO GET IT FIXED. THIS CAR WILL BE HANDED DOWN TO MY DAUGHTER WHEN SHE IS 16. HOW IS SHE SUPPOSED TO KNOW HER SPEED? GM NEEDS TO DO SOMETHING ABOUT THIS FACTORY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247326October 31, 2008
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, INTERIOR LIGHTING
I BOUGHT A USED 2004 IMPALA IN AUG. 2008 AND BASICALLY SINCE THE FIRST DAY I GOT IT I HAVE HAD PROBLEMS WITH THE SPEEDOMETER. THE DEALER PROMISED TO HAVE IT REPAIRED, BUT HAS YET TO DO SO. THEY KEEP GIVING ME THE RUN AROUND, AND NOW FOR THE PAST MONTH MY STEREO HAS STOPPED WORKING. YESTERDAY MY FUEL GAUGE STARTED GOING HAYWIRE. THE INTERIOR LIGHTS ONLY WORK SOMETIMES. THE LOW TIRE PRESSURE WARNING LIGHT WONT RESET. THIS IS A SAFETY PROBLEM THAT NEEDS TO BE RECALLED. BECAUSE OF MY SPEEDOMETER NOT WORKING I ALMOST WENT OFF THE SIDE OF A FREEWAY ON RAMP FROM NOT BEING ABLE TO TELL HOW FAST I WAS GOING. I JUST HAD TO PRAY THAT I HAD SLOWED DOWN ENOUGH TO MAKE THE CURVE. IS SOMEONE GOING TO HAVE TO BE SERIOUSLY INJURED OR DIE BEFORE THERE IS A RECALL ON THIS. I HAVE BEEN TO SEVERAL WEBSITES RESEARCHING THE 2004 IMPALA AND THERE ARE HUNDREDS OF COMPLAINTS ALL SAYING THE SAME THING. ITS TIME THAT GM TAKES RESPONSIBILITY AND DOES SOMETHING ABOUT IT. I AM NOT ABLE TO HAVE MY CAR REPAIRED BECAUSE OF THE COST. IT'S WAY TO EXPENSIVE. I WILL NEVER BUY ANOTHER GM VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247208October 30, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT AND USING THE "HIGH BEAMS," THEY GO OUT AFTER AWHILE. NEARLY CRASHED UNTIL I COULD SLOW DOWN ENOUGH TO SAFELY STOP! BY MOVING HIGH/LOW BEAM LEVER, I WAS ABLE TO GET HEADLIGHTS TO COME BACK ON IN THE LOW BEAM POSITION. IN CHECKING NHTSA WEB SITE, FOUND THIS IS A PROBLEM GENERAL MOTORS IS AWARE OF BUT EXPECTS OWNERS TO PAY FOR REPAIR OF POORLY DESIGNED PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247262October 30, 2008
SERVICE BRAKES, HYDRAULIC
TRACTION CONTROL PANEL WOULD LIGHT UP WHEN THERE WASN'T ANY SNOW. A FEW MONTHS LATER THE WARNING WOULD BE TO "SERVICE TRACTION CONTROL", WOULD SHUT DOWN THE ABS. CAR WAS SERVICED, BAD WHEEL BEARING. COST $427.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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