Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10254061January 6, 2009ELECTRICAL SYSTEM
MY CHEVY IMPALA LS 2001 DON"T START SOMETIMES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253776January 5, 2009ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA SPEEDOMETER OPERATING ERRATIC. DRIVING ON ICE IS DANGEROUS BECAUSE I WAS GOING APPROX 60MPH AND IT SHOWED 38MPH. I WAS GOING PAST THE MILE MARKERS AT ONE PER 60 SECONDS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253746January 4, 2009ELECTRICAL SYSTEM
I HAVE A 2005 CHEVY IMPALA WITH 45,200 MILE ON IT AND FROM DAY ONE I HAVE HAD A ELECTRICAL PROBLEM OF SOME SORT EVERY TIME I AM DRIVING ALL MY LIGHTS WILL GO OUT,EVEN ALL MY PANEL LIGHTS INSIDE. I HAVE TO FLICK MY BRIGHTS ON AND OFF SO THEY WILL COME BACK ON. SOME TIMES THIS HAPPENS TWO OR THREE TIMES A WEEK. I HAVE HAD IT BACK TO THE CHEVY DEALERS TWICE AND THEY SAY THERE IS NOTHING WRONG. WHAT DO I DO? THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253766January 4, 2009SEAT BELTS
ON TWO OCCASIONS THIS DECEMBER I RENTED VEHICLES FROM BOTH ALAMO AND ENTERPRISE IN BOSTON, MA AND MINNEAPOLIS, MN RESPECTIVELY AT AIRPORT LOCATIONS. ON BOTH OCCASIONS I RENTED A 2008 CHEVROLET IMPALA LS. IN BOSTON THE WIPER PUMP WAS DEFECTIVE, AND IN MINNEAPOLIS THE ABS SYSTEM WAS EITHER NOT INCLUDED OR NON-OPERATING. IN SUNNY WEATHER, NO ONE WOULD HAVE NOTICED EITHER PROBLEM. BUT WHAT I DID NOTICE IS. ON BOTH CARS THE SAFETY BELTS FOR THE DRIVER, PASSENGER AND REAR PASSENGERS DID NOT TENSION PROPERLY DURING LOW SPEED BRAKING, AND MEDIUM SPEED EMERGENCY BRAKING, WHEREBY OCCUPANTS WHERE THROWN FORWARD INTO WHATEVER WAS IN FRONT OF THEM. IN MY CASE IT WAS THE STEERING COLUMN A FEW TIMES, AND WITH OTHERS SEATS, AND/OR DASHBOARD. I THINK THIS IS THE MOST SERIOUS PROBLEM, AND SHOULD BE ADDRESSED IMMEDIATELY. BOTH WERE LS MODELS, THOUGH THEY VARIED INSIDE AS TO THE CONTROLS ON THE CENTER CONSOLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253658January 3, 2009ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING
MY 2003 CHEVY IMPALA HAD LOST ALL THE DEX COOL ANTIFREEZE AND WAS OVERHEATING W/THE ENGINE LIGHT COMING ON. ON FURTHER INVESTIGATION, MY MECHANIC SAYS IT IS THE INTAKE MANIFOLD AND IS LIKELY CAUSED BY THE DEX COOL COOLANT AS THIS HAS BEEN AN ONGOING PROBLEM WITH THAT PARTICULAR COOLANT CLOGGING UP AND DESTROYING THE INTAKE MANIFOLD. I CHECKED OUT THE WEBSITE FOR DEXCOOL AND YOU HAD TO BE IN ON THE CLAIM BY OCTOBER 2008 TO GET ANY TYPE OF REIMBURSEMENT. IT IS JANUARY 09 SO I GUESS I AM NOW STUCK WITH THE PROBLEM????? I AM REQUESTING A TOTAL RECALL OF ALL THE VEHICLE MADE WITH DEX COOL AS THIS IS EATING THROUGH AND DESTROYING THE CHEAPLY MADE PARTS OF MY CAR. A SEARCH ON THE INTERNET AMAZINGLY BROUGHT UP SO MANY PROBLEMS WITH THESE POORLY MADE PARTS IT IS SICKENING. I AM UPSET THAT I RECEIVED NOTHING FROM MY DEALER REGARDING THIS PROBLEM OR FROM GM FOR THAT MATTER. RECALL THIS PROBLEM AND MAKE THE AUTOMAKER RESPONSIBLE. BY THE WAY, MY CAR HAS ONLY 36,000 MILES ON IT. TAKE THAT FOR A CAR IN NEED OF A COSTLY REPAIR WITH THAT FEW OF MILES! THANKS FOR YOUR HELP IN THIS MATTER AS IT IS VERY FRUSTRATING AS A CONSUMER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253667January 3, 2009LATCHES/LOCKS/LINKAGES, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, STEERING, SEAT BELTS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I PURCHASED THE 2006 IMPALA IN 11/2006 WHEN STOPPING THE STEERING AND FRONT END SHAKES AND VIBRATES. 1ST THE KEYLESS REMOTES STOP WORKING WHICH INCLUDED MY AUTOMATIC START NOT WORKING THAT HAPPENED 12/7. I AM A TROOPER SO I WAITED TOOK MY CAR TO THE CHEVY DEALER 4/08 AND THEY SAID THERE WAS A RECALL ON THE SYSTEM SO THEY FIXED THAT AND MY TIRE MONITORING SYSTEM(WHICH WENT OUT AGAIN ON 12/1/08). MY SEATBELTS WONT LOCK IN YOU HAVE TO FORCE IT HARD SEVERAL TIMES AND THEN STILL COMES OUT ON BOTH THE PASSENGER AND DRIVERS SIDE. MY REAR LEFT DOOR STOP WRKG 6/08 1ST THE DOOR WOULD NOT CLOSE NOW IT DOES NOT OPEN AT ALL. ON 12/21/08 THE POWER STEERING WENT OUT WHILE DRIVING AT 55MPH ON THE EXPRESSWAY. ALSO THE HEAT STOP WORKING AND THE REAR DEFROST 12/16/08 AND IT IS FREEZING IN CHICAGO. TOOK CAR TO DEALERSHIP AND OF COURSE THE WARRANTY WAS EXPIRED SO I WAS STUCK PAYING THE $300 BILL FOR THE POWER STEERING. MY HUSBAND REFUSED TO PAY THE 400.00 FOR THEM TO REPLACE THE THERMOSTAT AND THERMOSTAT GASKET. WELL TWO DAYS LATER CAR IS BACK IN THE SHOP BECAUSE NOW 1/3/09 THE WATER PUMP IS LEAKING WAITING ON A CALLBACK NOW FROM THE AUTHORIZED MECHANIC WITH THE FINAL REPORT ON WHAT ALL IS WRONG WITH THIS CAR THAT JUST CAME FROM THE OTHER AUTHORIZED SHOP ON 12/21. MIND U THE CAR WAS ONLY DRIVEN LIKE 4 MILES B4 THE OTHER PROBLEMS STARTED HAPPENING. I HAVE HAD IT WITH THIS CAR. I WILL SEND IN MORE INFORMATION WHEN I GET THE FINAL VERDICT ON THE DEATH TRAP FROM THE AUTHORIZED MECHANIC WHEN HE CALLS ME BACK TODAY 1/3/08. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253583January 2, 2009SERVICE BRAKES, HYDRAULIC, STEERING, STRUCTURE
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE VEHICLE HAS BEEN IN THE REPAIR SHOP APPROXIMATELY FOUR TIMES AND THEY STATED THAT THE STEERING SHAFT AND THE FRAME IN FRONT OF THE WHEELS FAILED. THE BRAKES ARE CURRENTLY FAILING. THE CONTACT HEARS GRINDING METAL WHEN BRAKING, DRIVING OVER BUMPS, AND WHEN REVERSING. THE DEALER HAS YET TO DETERMINE THE CAUSE OF THE BRAKE FAILURE. THE NOISE HAS INTENSIFIED. THE FAILURE MILEAGE WAS 27,000 AND CURRENT MILEAGE WAS 57,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253578January 2, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 IMPALA WITH A 3800 ENGINE.. SPEEDOMETER IS STUCK AT THE HIGHEST POINT IN READING, ABOVE 110 MPH WITHOUT THE CAR EVEN RUNNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253619January 2, 2009ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 5-25 MPH, THE SPEEDOMETER AND THE TEMPERATURE GAUGES MOVED UP AND DOWN. THE CONTACT TOOK THE VEHICLE TO A PERSONAL MECHANIC AND WAS INFORMED THAT THE FAILURE CAUSED THE VEHICLE TO NEED COOLANT. HE FEELS THAT THE VEHICLE IS UNSAFE BECAUSE THE THERMOSTAT RISES DUE TO THE VEHICLE OVERHEATING AND THE SPEEDOMETER FAILING. THE CURRENT MILEAGE WAS 68,000 AND FAILURE MILEAGE WAS 64,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253637January 2, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER AND FUEL GAUGE HAS QUITE WORKING AS WELL AS MY CLIMATE CONTROL MOTOR. I BOUGHT THIS CAR USED WITHOUT A WARRANTY. WHEN THINGS STARTED GOING WRONG A COUPLE MONTHS AFTER I BOUGHT IT I STARTED LOOKING FOR INFO ONLY TO FIND LOTS OF COMPLAINTS ABOUT THE ISSUES I AM HAVING. I THINK THIS PROBLEM NEEDS TO BE ADDRESSED AND A RECALL ISSUED BEFORE SOMEONE GETS HURT OR KILLED DUE TO NOT KNOWING HOW FAST YOU ARE GOING OR RUNNING OUT OF GAS IN A COLD OUT OF THE WAY PLACE UNABLE TO GET HELP. I HAVE MANAGED NOT TO HAVE AN ACCIDENT OR RUN OUT OF GAS BUT OTHERS MAY NOT BE SO FORTUNATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253442January 1, 2009FUEL SYSTEM, OTHER
GM ADVERTISES THAT THE 3.9 LITER ENGINE IS SUPPOSED TO GET 28MPG AND WE CAN'T GET MORE THAN 25MPG IN EITHER OF OUR IMPALAS EQUIPPED WITH THIS ENGINE AND BOTH CARS HAVE OVER 10,000 MILES ON THEM WHICH ACCORDING TO THE DEALER MEANS THEY SHOULD BE BROKEN IN. I'VE TALKED TO GM TWICE ABOUT IT AND THEY BLAME THE EPA FOR THE ADVERTISED NUMBERS ON THE WINDOW STICKER SO IT'S NOT THEIR PROBLEM AND THE DEALER DOESN'T KNOW WHAT TO DO BUT THEY HAVE TOLD ME OTHER CUSTOMERS WITH THAT ENGINE HAVE COMPLAINED AS WELL. WHO DOES THE TESTING ON THE CARS TO GET THE FUEL MILEAGE NUMBERS THAT ARE ON THE WINDOW STICKERS? I THOUGHT THE NEW NUMBERS FOR 2008 WERE SUPPOSED TO BE MORE ACCURATE THEN IN THE PAST. WE'VE HAD FOUR OTHER NEW IMPALAS (01,02,04,04) AND THEY ALL GOT THE FUEL MILEAGE ADVERTISED SO WHY DO THE 08'S WITH THE 3.9 DO SO POORLY? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253329December 31, 2008ELECTRICAL SYSTEM
MY SPEEDOMETER WAS READING 75 AND IT FELT LIKE WE WERE BARELY MOVING. I PULLED OVER TO THE SIDE OF THE ROAD AND STOPPED, THE SPEEDOMETER READ 40 MILES AN HOUR.. SO WE CONTINUED ON OUR WAY HOME, AND IT IS STILL STUCK ON 15. I WILL GET CHECKED OUT AS SOON AS POSSIBLE. THE REASON THAT I'M COMPLAINING IS THAT I JUST LEARNED OF YOUR WEB SITE BY BROWSING ON MY PC FOR WARRANTY'S ON 2004 IMPALA'S. I READ A LOT OF THE COMPLAINT'S ABOUT PEOPLE COMPLAINING ABOUT THERE IMPALA'S. I NOTICED THAT I HAVE OR HAVE HAD THE SAME PROBLEMS THAT THEY HAVE, OR HAVE HAD WITH THE STEPPER MOTORS GOING BAD. SOUNDS LIKE THERE IS A RECALL TYPE PROBLEM HERE THAT GM IS NOT TAKING CARE OF IT HAS TO DO WITH ALL GM PRODUCTS FOR THE YEARS 2003 TO 2006. THIS IS NOT A PART THAT CAN BE ABUSED BY THE CAR OWNER. IT IS A DEFECTIVE PART AND NEEDS TO BE REPLACED BY THE MANUFACTURE. THERE IS A VERY SERIOUS SAFETY ISSUE HERE AND NEEDS TO BE TAKEN CARE OF BEFORE SOMEONE GETS HURT OR KILLED. THERE IS THOUSANDS OF PEOPLE WITH THE SAME PROBLEM I HAVE SEEN SEARCHING THE WEB FOR IMPALA SPEEDOMETER PROBLEMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253170December 30, 2008LATCHES/LOCKS/LINKAGES
THE RIGHT AND LEFT REAR DOORS ARE INOPERABLE. I OPENED THE DOOR AND WHEN I ATTEMPTED TO CLOSE THE DOOR IT WOULD NOT SHUT. THE JAM WAS UNHOOKED AND WHEN I ATTEMPTED TO OPEN THE DOOR AGAIN IT WOULD NOT OPEN. THIS HAPPENED WITH BOTH SIDES OF THE DOOR. IF AN ACCIDENT WERE TO OCCUR THE BACKSEAT PASSENGERS WOULD BE UNABLE TO GET OUT OF THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253182December 30, 2008ELECTRICAL SYSTEM
I HAVE A 2003 CHEVROLET IMPALA. I HAVE HAD IT FOR A COUPLE OF YEARS AND WITHIN A FEW MONTH OF GETTING IT MY DOOR LOCK FUSE STARTED BLOWING. AFTER A COUPLE OF MONTHS OF REPLACING THE FUSE EVERY OTHER DAY MY SECURITY LIGHT STARTED COMING ON WHILE I WAS DRIVING. DURING THE PAST YEAR WHEN I DRIVE THE CAR SOMETIMES IT DOES GOOD OTHER TIMES MY HEADLIGHTS FLICKER ON AND OFF AND GO COMPLETELY OUT WHICH HAS ALMOST CAUSED ME TO HAVE SEVERAL ACCIDENTS, MY RADIO TURNS OFF ON ITS OWN. THERE ARE A COUPLE OF FUSES THAT BLOW THAT CAUSES MY CAR NOT TO START AT ALL, MY INTERIOR LIGHTS FLASH ON AND OFF. MY CAR HAS A MIND OF ITS OWN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253032December 29, 2008STEERING
WHILE DRIVING ON THE PUBLICWAY, POWER STEERING CEASE TO OPERATE, STEERING BECAME ALMOST NIL. THIS IS THE FIRST TIME THAT THIS HAPPEN, THERE WAS NO PRIOR WARNING, STEERING JUST WENT OUT. VEHICLE WAS TAKEN IN TO HAVE POWER STEERING HOSE REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10252973December 28, 2008STEERING
OWN 2004 CHEVROLET IMPALA. HAD VEHICLE INSPECTED FOR PULSATING FEEL IN STEERING SHAFT IN 10-10-2005,08-31-06,01-24-07 AND FINALLY 12-27-08. STEERING SHAFT WAS LUBRICATED ON 08-31-06 FOR INSUFFICIENT LUBRICATION. NOW CHEVROLET DEALER SAYS I NEED TO REPLACE THE INTERMEDIATE STEERING SHAFT AFTER MY WARRANTY HAS EXPIRED! PLEASE REFER TO NHTSA CAMPAIGN ID NUMBER 08E063000 COMPONENT: STEERING. THANK YOU FOR YOUR ATTENTION INTO THIS MATTER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10252978December 28, 2008ELECTRICAL SYSTEM
THIS PAST SUMMER IN JUNE, THE SPEEDOMETER WOULD READ 40-80 MPH WHEN STOPPED/IDLE. PROBLEM SUBSIDED AFTER A FEW WEEKS. MORE RECENTLY, WITHIN THE LAST 2 WEEKS, MY SPEEDOMETER IN MY 2005 IMPALA WOULD GRADUALLY GO DOWN GRADUALLY DURING LONG DISTANCE TRAVEL (100MI+) ON THE I-10. TO ME, THIS IS A VERY DANGEROUS ISSUE WITH THE CAR. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10252910December 27, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER BECAME ERRATIC AND COMPLETELY STOPPED WORKING; STUCK ON 80 OR 100 MPH AT ALL TIMES. DANGEROUS TO DRIVE IN INCLEMENT WEATHER DUE TO INABILITY TO JUDGE SPEED OF VEHICLE ACCURATELY; POSSIBLE MOTOR VEHICLE ACCIDENT AND/OR SPEEDING TICKETS. NOTHING DONE BY OWNER AT THIS TIME DUE TO COSTLY REPAIR; FEEL GM RECALL APPROPRIATE DUE TO MANY ONLINE COMPLAINTS FOR SAME ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10252716December 24, 2008WHEELS
AT 12K MILES INSIDE OF REAR TIRES WERE WORN SMOOTH. CHEVROLET ONLY ACKNOWLEDGES THIS ON THE 2007-2008 IMPALA POLICE CARS. MY VEHICLE IS A 2008 IMPALA LTZ AND IT HAD THE SAME EXACT PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10252725December 24, 2008AIR BAGS
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 30 MPH THE AIR BAG WARNING LIGHT ILLUMINATED. THE OWNERS MANUAL STATED: NOT TO DRIVE THE VEHICLE WITH THE AIR BAG LIGHT ON BECAUSE IT WOULD BE DANGEROUS IN THE EVENT OF A CRASH. WITHIN A FEW DAYS THE AIR BAG LIGHT SHUT OFF, THEN TURNED ON AND CURRENTLY REMAINED ILLUMINATED. THE VEHICLE IS BEING DIAGNOSED BY THE DEALER. THEY ALSO ADVISED HER THAT SHE WOULD BE RESPONSIBLE FOR THE COST TO DIAGNOSE THE FAILURE WHETHER THEY FIND A REMEDY OR NOT. THE FAILURE MILEAGE IS 42,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0