Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10972063April 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OVERHEATING. THE VEHICLE BEGAN USING APPROXIMATELY A QUART OF WATER PER DAY. THE CONTACT STATED THAT THE FAILURE DID NOT OCCUR UNTIL THE VEHICLE WAS BROUGHT IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 86,505.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971813April 11, 2017
POWER TRAIN
WHILE DRIVING ON A SECONDARY ROADWAY HEARD A LOUD NOISE THEN LOST STEERING CONTROL AS THE FRONT WHEELS LOCKED AND WAS FORCED OFF THE ROAD VEERING TO THE RIGHT. THE FRONT WHEELS WILL NOT ROTATE IN ANY GEAR NOW VEHICLE WAS TOWED TO THE DEALER. FELDMAN CHEVROLET OF NOVI, MI STATES THERE IS METAL IN THE TRANSMISSION FLUID. LOW MILES AND NO PRIOR ACCIDENTS, NO TRANSMISSION ISSUES PRIOR, DEALER MAINTAINED. LOSS OF STEERING CONTROL IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971868April 11, 2017
POWER TRAIN
TAKATA RECALL CAR JERKS HARD EVERY TIME YOU PUSH THE GAS TO MOVE FORWARD OR BACKWARD AS IF IT DON'T WANT TO MOVE. AND THE RPM RISE UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971610April 10, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, FLAMES APPEARED FROM THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT WAS CAUSED BY AN ELECTRICAL ISSUE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10971491April 9, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
THIS PROBLEM A STARTED HAPPENING AROUND 90000 MILES. WHILE I WAS GOING AROUND A RIGHT TURN THE TRACTION ACTION WOULD COME ON. NOW IT SEEMS SOMETIMES WHEN I AM JUST DRIVING DOWN A STRAIGHT ROAD. I CAN ALSO FEEL MY ABS COME ON WHEN TRYING TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971530April 9, 2017
UNKNOWN OR OTHER
I HAVE HAD MANY PROBLEMS WITH MY CAR STARTING TO DUE A SECURITY GLITCH. FOR THE PAST FEW YEARS MANY TIMES MY CAR WILL NOT START BECAUSE IT TECHNICALLY THINKS I'M TRYING TO BREAK INTO MY OWN CAR. THE SECURITY LIGHT STARTS BLINKING AND WHEN I TURN THE IGNITION IT DOESN'T START. I HAVE TO TURN THE KEY TO 'ON' ON THE IGNITION AND SIT FOR ABOUT 10 OR SOMETIMES 20 MINUTES UNTIL THE CAR STARTS. THIS HAS BEEN VERY FRUSTRATING SITUATION FOR ME AND DEPENDING ON THE SITUATION I'M IN IT ALSO COULD BE DANGEROUS. I'VE SEEN MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM WITH CHEVY IMPALAS IN GENERAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971048April 7, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
POWER STEERING, ABS, AND STABILITRAK LIGHTS ALL COMING ON. ONLY 40,000 MILES ON THE CAR. CAR IS STARTING TO BECOME HARD TO TURN. STARTED WHILE I WAS DRIVING AND WENT THROUGH A LARGE PUDDLE OF WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971178April 7, 2017
ENGINE, FUEL/PROPULSION SYSTEM
HAVE BEEN NUMEROUS COMPLAINTS ON THE INTAKE MANIFOLD EXPLODING AND CATCHING FIRE. AS THIS SAME THING HAPPEN TO ME, SOUNDS LIKE A LAWSUIT WAITING TO HAPPEN. MINE JUST HAPPEN TO BE IN THE DRIVE WAY, WHEN I WENT TO START IT I SAW SMOKE. SO I TURNED IT OFF, LOOKED UNDER HOOD DIDN'T SEE ANYTHING. WENT TO START IT A FEW DAYS LATER AND I HEARD A REALLY LOUD POP, FOLLOWED BY SMOKE. I QUICKLY TURNED TO OFF POSITION. OPENED MY HOOD AND SURE ENOUGH THE MANIFOLD HAD EXPLODED. WHAT IF I WOULD HAVE BEEN DRIVING? COULD HAVE CAUSED DEATHS TO OTHERS OR EVEN MYSELF, IF IT WASN'T CONTAINED. NOT EVERYONE CARRIES A FIRE EXTINGUISHER!!!!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10970851April 6, 2017
FUEL/PROPULSION SYSTEM
I WAS DRIVING TO WORK. MY CAR STARTED TO LOSE SPEED. UNTIL IT CAME TO A COMPLETE STOP. I CALLED FOR A TOW TRUCK, THAT TOWED MY VEHICLE TO A REPAIR SHOP. AFTER DIAGNOSIS OF MY CAR THE REPAIR GUY, INFORMED ME IT WAS MY MODULE FUEL PUMP FLOW CONTROL. I WANTED TO KNOW MORE SO I GOOGLE THE PROBLEM. I CAME ACROSS A RECALL ON GM SITE, BULLETIN 14515B. I NOTICED IT WAS A RECALL FOR EXACTLY THE SAME ISSUE I WAS HAVING. SO I CALLED CHEVROLET TO SEE WHAT STEPS I NEEDED TO TAKE ON GETTING REIMBURSED FOR AN ISSUE THAT CLEARLY HAS BEEN A PROBLEM ON SEVERAL 2012 IMPALA'S. I WAS TOLD,IT WAS A RECALL BUT NOT ON MY 2012 BECAUSE MY VIN # BEGIN WITH A W. I EXPLAIN TO HER THAT DIDN'T MAKE SENSE TO ME. ALL 2012 WAS IN PRODUCTION AT THE SAME TIME. I'M PRETTY SURE THEY USED THE SAME PART ON THE VEHICLE. I WAS TOLD IT WAS NOTHING SHE COULD DO. I INFORMED HER I WILL BE FILING A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970930April 6, 2017
ELECTRONIC STABILITY CONTROL (ESC)
EVER SINCE I BOUGHT MY CAR IN 2014 THE TRACTION CONTROL HAS FIRED INTERMITTENTLY WHEN MAKING LEFT TURNS. IT STOPPED FOR A WHILE, SO I DIDN'T PAY ATTENTION TO IT. NOW RECENTLY IT HAS STARTED AGAIN AND MUCH WORSE. IT NOW DOES IT WHEN I TURN IN EITHER DIRECTION, GOING FORWARD OR REVERSING AND THE TRACTION LIGHT WILL FLASH ON DRIVING STRAIGHT AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970742April 5, 2017
SEAT BELTS
REAR SEAT SEAT BELT WONT LATCH- PASSENGERS ARE AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970803April 5, 2017
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE REAR DRIVER AND PASSENGER DOORS WOULD NOT OPEN WHEN PROMPTED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC AND THE MOTORS IN THE DOORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970420April 4, 2017
UNKNOWN OR OTHER
FROM A STOP, WHEN I TURN LEFT OR RIGHT, THE TRACTION CONTROL/STABILITY CONTROL ACTUATES CAUSING THE CAR TO SIGNIFICANTLY REDUCE FORWARD MOVEMENT AND HEAR A GRINDING OR SCRAPING NOISE CAUSING AN UNSAFE SITUATION IN HEAVY TRAFFIC. HAVE HAD OTHER MOTORISTS HONKING ETC. ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970476April 4, 2017
ELECTRICAL SYSTEM, STEERING
INSTRUMENT CLUSTER NOT WORKING AND THE POWER STEERING WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970478April 4, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON THE EXPRESSWAY MY SUNROOF SHATTERED INTO PIECES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970130April 3, 2017
ENGINE
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10970305April 3, 2017
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND THE STEERING SEIZED. AS A RESULT, THE CONTACT COLLIDED WITH A CURB. THE AIR BAGS DID NOT DEPLOY. THE DRIVER HAD MEMORY LOSS AND PAIN IN THE HANDS, BACK, AND LEGS. THE REAR SEAT PASSENGER SUSTAINED INJURIES TO THE NECK, BACK, AND HEARING LOSS IN BOTH EARS. MEDICAL ATTENTION WAS RECEIVED. THE INJURIES TO THE OCCUPANTS IN THE OTHER VEHICLE WERE UNKNOWN. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10970308April 3, 2017
SERVICE BRAKES
A COMMON ISSUE AMONGST CHEVY IMPALA'S IS THE "SERVICE STABILITRAK" ERROR. IT COMES ON EVERY DAY AND EFFECTS MY BRAKE PEDAL AND ENGINE POWER. I WILL BE ATTACHING A LINK PROVING THAT THIS HAS BEEN AN IGNORED ISSUE BY GM FOR YEARS. IT IS NOT SAFE TO HAVE THESE CARS ON THE ROAD AND I DEMAND A RECALL/DIFFERENT CAR FROM MY DEALERSHIP AS MY CAR IS LESS THAN 2YRS OLD. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970301April 3, 2017
AIR BAGS
DRIVING ON THE FREEWAY TRAVELING ABOUT 60-65 MPH AND THE AIRBAGS DEPLOYED FOR NO REASON. NO DAMAGE TO THE VEHICLE. THE PASSENGER AIRBAG DEPLOYED FIRST AND THEN 2-3 SECONDS LATER THE DRIVER AIRBAG DEPLOYED. POLICE WERE CALLED AND MADE A VIDEO REPORT OF THE CAR WITH AIR BAGS DEPLOYED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10969673March 31, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR MAKES A GRINDING SOUND WHEN I TURN LEFT AND LOSES POWER, ALSO TODAY THE SERVICE BRAKE ASSIST AND THE TRACTION LIGHTS ALL CAME ON WHEN I WAS DRIVING. I HAVE READ MANY THINGS FROM MANY PEOPLE ABOUT THIS CERTAIN PROBLEM AND IT IS COSTLY TO GET THIS FIXED AND I FEEL SOMETHING SHOULD BE DONE ABOUT THIS. THIS COULD BE VERY DANGEROUS TRYING TO TURN INTO TRAFFIC AND HAVING YOUR CAR LOSE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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