Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10966702March 18, 2017
POWER TRAIN
FROM STARTING POSITION TO SLOWING DRIVING THE TRANSMISSION SLIPS AND OR JERKS INTO GEAR HEAVILY. FROM 1ST TO 2ND VERY NOTICEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966699March 18, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR HAS 68,000 MILES. A FEW DAYS AGO THE ENGINE LIGHT CAME ON, WHICH DISABLED REMOTE START. I DIDN'T REALIZE THIS UNTIL I WENT TO GET INTO THE CAR. I'M IN MI AND THIS PAST WEEK HAS BEEN VERY COLD. I JUMPED IN AND DROVE IT TO WORK (LESS THAN 3 MILES). ON THE WAY, THE TRACTION LIGHT CAME ON. NO SURPRISE, AS IT WAS A LITTLE SLIPPERY. NO OTHER PROBLEMS. ON WAY HOME FROM WORK: CAR STARTS UP FINE, NO WARNING LIGHTS AT ALL AT START. ITS ABOUT 13* OUT. ALMOST HOME: ENGINE LIGHT COMES ON, TRACTION LIGHT COMES ON, THEN RIGHT BEFORE TURNING ON MY ROAD THE STABILIZER LIGHT COMES ON AND REDUCE POWER LIGHT, CAR JERKS AND LOSES POWER LIKE ITS GOING TO STALL OUT. IT MADE IT HOME. NEXT MORNING, ENGINE LIGHT ON BUT NOTHING ELSE HAPPENS. I CALL AROUND AND DEALERSHIP SUGGESTS I BRING IT IN AND HOOK IT UP TO RUN A DIAGNOSTICS FOR $98. I GO OVER TO PARTS STORE AND HAVE THEM RUN IT FIRST. ERROR CODES SHOW UP THAT "DON'T REALLY MEAN ANYTHING" AND THEY RESET THE ENGINE LIGHT. RUNS A COUPLE OF DAYS FINE WITH NO PROBLEMS, LIGHTS COMING ON ETC. TEMP DROPS AGAIN AND REPEAT THE WHOLE PROCESS ALL OVER. I BRING TO THE DEALERSHIP AND THEY TELL ME IT NEEDS HIGH PRESSURE FUEL PUMP AND NEW LINES, AFTER THEY ASKED ME IF I RAN E85 IN IT, WHICH I DO BECAUSE THAT IS WHAT THEY SUGGESTED WHEN I BOUGHT IT! I CAN'T AFFORD THE $900 RIGHT NOW AND I PICKED IT UP. I CALLED ANOTHER DEALERSHIP TO GET ANOTHER ESTIMATE AND I'M TOLD THAT THIS IS A COMMON PROBLEM (WE'RE SEEING THIS ALL THE TIME. IT'S A PROBLEM WITH RUNNING E85 IN COLD TEMPS). THAT PERSON SUGGESTS I RUN MAO44 AND PREM UNLEADED IN IT AND IT SHOULD RUN FINE FOR A WHILE. I"M ALSO TOLD THAT THIS IS NOT COVERED BY THE POWERTRAIN WARRANTY AND THERE HAS BEEN NO RECALL, EVEN THOUGH "WE'RE SEEING THIS ALL THE TIME".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966478March 17, 2017
UNKNOWN OR OTHER
DRIVING DOWN HWY. CHECK ENGINE LIGHT CAME ON. THEN FLASHED REDUCED ENGINE POWER AND IT CUT OFF. WOULD NOT START. LET IT SIT THEN IT STARTED. ALSO ENGINE HAS LEAK AND BLOWS OIL ON THE MOTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966386March 16, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE REDUCED ENGINE POWER INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE BEGAN TO JERK AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966402March 16, 2017
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND AN UNKNOWN FLASHING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,795.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966110March 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
UNSURE IF MY 04 IMPALA IS AFFECTED IN THE TAKATA RECALL BECAUSE I HAVEN'T RECEIVED NOTICE.HAVE RECENTLY HAD EXTENSIVE REPAIRS COMPLETED BY A CERTIFIED MECHANIC. AND THE ABS, TRAC, CHECK AND BRAKE LIGHTS WON'T GO OFF. THE SECURITY LIGHT CONTINUES TO COME ON AND DISABLES THE CAR NOT ALLOWING IT TO START. CAUSING ME THE BE STRANDED UNANNOUNCED AND AT ANY RANDOM TIME. STEERING WHEEL TIGHTENS AND LOOSENS AT RANDOM TIMES. AFTER RESEARCHING PAST RECALLS BEFORE MY OWNERSHIP I AM UNSURE IF MY CAR HAS HAD THE RECALL ISSUES ADDRESSED. MY CAR HAS SOME TYPE OF MANUFACTURER COMPUTER GLITCH BUT GMC DOESN'T WANT TO OWN UP TO IT. AND I'VE KEPT ALL RECEIPTS ON REPAIRS I'VE COVERED. THESE ISSUES HAVE BEEN ON GOING SINCE THE ESTIMATED DATE ENTERED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965837March 14, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE CAR WILL NOT START RANDOMLY FOR 10MINS SOMETIMES. OR SOMETIMES IT WON'T START FOR HOURS. THE SECURITY LIGHT FLASHES AND LOCKS UP. GM NEEDS TOO RECALL THIS, IT LEAVES US STRANDED SOMEWHERE RANDOM WHEN EVER IT LOCKS UP. UNABLE TO START THE CAR FOR A MINIMUM OF 10 MINUTES. WHEN YOU ARE PARKED AND TRY TO START THE CAR IT WILL FLASH THE SECURITY LIGHT. IT DOES NOTHING BUT PREVENT THE OWNER FROM USING HIS VEHICLE, MAKE GM PERMANENTLY FIX THIS ON THEIR DIME. THIS HAS BEEN HAPPENING SINCE I'VE OWNED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965851March 14, 2017
ELECTRICAL SYSTEM
DASHBOARD INDICATOR SHOWS 88 MILES FUEL RANGE REMAINING. CAR RAN OUT OF GAS. FUEL RANGE INDICATOR KEPT INCREASING THE RANGE DURING THE LAST 20 MILES OF DRIVING. NO ALARM SOUNDED. CAR HAS LESS THAN 50,000 MILES ON IT. WE CAN NO LONGER TRUST THE FUEL RANGE INDICATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960178March 12, 2017
ELECTRICAL SYSTEM
WIRE HARNESS CONNECTION BEHIND PASSENGERS SIDE KICKPLATE MELTING DUE TO REAR DEFROSTER WINDOW NOT HAVING A TIMER TO SHUT OFF. IT STAYS ON THE WHOLE DURATION OF HAVING THE DEFROSTERS ON WHICH IN TURN MELTS THE CONNECTION DUE TO NOT HAVING A INLINE FUSE. THE MELTING CONNECTION CAN CAUSE FIRE DUE TO ARCING CONNECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960139March 11, 2017
STRUCTURE:BODY
THERE IS A CONSTANT WATER PUDDLE UNDER THE FLOOR MAT ON THE FRONT PASSENGER SIDE OF THE CAR. IT DRIES AND THEN IT IS THERE AGAIN.IT IS A HUGE PROBLEM TO ME AND I WANT IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959906March 10, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
TAKATA RECALL KEY FALLS OUT WHILE I AM DRIVING SPEEDOMETER GAS GAUGE AND COMTROL PANEL NOT WORKING CAR JUMPS IN REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959520March 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY POWER STEERING QUIT WORKING THE STABILITY LIGHT CAME ON AND IT FEELS LIKE MY PARKING BRAKE IS STICKING THERE'S RECALLS FOR ALL THESE ISSUES BUT WHEN I TYPE IN MY VIN IT SAYS THERE'S NO RECALLS FOR MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959651March 8, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE ENTERING THE PARKED VEHICLE, IT WAS DISCOVERED THAT THE FRONT PASSENGER FLOOR HAD A PUDDLE OF WATER AFTER IT RAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE WATER ENTERED THE INSIDE OF THE VEHICLE THROUGH THE FIREWALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE. UPDATED 10/17/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959143March 7, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE ELECTRONIC STABILITY CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN ELECTRICAL SHORT CAUSED THE DASHBOARD, CENTER CONSOLE BY THE SHIFTER LEVER, AND FRONT BUCKET SEATS TO MELT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT ALSO NOTICED VISIBLE SMOKE IN THE VEHICLE WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT A REPRESENTATIVE WOULD BE SENT TO INVESTIGATE AND DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10958921March 6, 2017
VEHICLE SPEED CONTROL
STARTED THE CAR AND IMMEDIATELY UPON PULLING OUT OF PARKING LOT THE SERVICE TRACTION CONTROL ERROR MESSAGE AND REDUCED ENGINE POWER MESSAGES APPEARED. THIS IS THE 3RD TIME THIS HAS HAPPENED ON THIS CAR. HAVE ENTERED PROBLEM REPORTS FOR THE 1ST 2 OCCURRENCES ON THIS SITE. REPLACED ACCELERATOR PEDAL POSITION PEDAL SENSOR. NONE OF THESE 3 OCCURRENCES WERE COVERED UNDER WARRANTY. IT WAS 14 MONTHS SINCE THE LAST OCCURRENCE AND WARRANTY WAS FOR 12 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958986March 6, 2017
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING, THE TRACTION CONTROL INDICATOR REMAINED ILLUMINATED. WHILE MAKING TURNS, THE CONTACT HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURE WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959008March 6, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
I LEASED A NEW 2015 IMPALA AT THE END OF MAY 2015. IT IS THE LT2 MODEL. IN OCT. 2015 I WAS TRAVELING ON THE FREEWAY WITH MY CHILDREN. THE CAR HAD A SUDDEN REDUCTION OF POWER, DROPPING FROM 70MPH TO AROUND 30MPH. THE ENGINE LIGHT CAME ON AND I HAD TO MOVE OUT OF TRAFFIC TO AVOID BEING HIT BY OTHER CARS. AT THE DEALERSHIP, I WAS TOLD THE FUEL PUMP WOULD NEED TO BE REPLACED. I FOUND IT ODD IN A BRAND NEW CAR, BUT FIGURED IT WAS A FLUKE. IN OCT. 2016 IT HAPPENED AGAIN! THE VEHICLE QUICKLY DROPPED FROM 60MPH OR SO, DOWN TO 30MPH AND I WAS ALMOST HIT FROM BEHIND BY A SEMI. I PUT ON MY HAZARDS AND EXITED AFTER DRIVING A MILE OR SO IN THE EMERGENCY LANE. THIS TIME, I TOLD THE DEALERSHIP THEY WOULD NEED TO TOW IT BACK. AFTER THEY CHECKED OUT THE CAR, I WAS TOLD THAT IT WAS ONCE AGAIN THE FUEL PUMP. 2 FUEL PUMPS AND TWO NEAR DEATH EXPERIENCES UNDER 20K MILES. I TOLD THE DEALERSHIP THEY NEEDED TO DO SOMETHING.I COULD NOT CONTINUE TO DRIVE THIS CAR IN FEAR. THE REASON WE DECIDED TO LEASE A NEW VEHICLE WAS TO HAVE A SAFE, RELIABLE CAR. WE WERE INFORMED BY THE DEALERSHIP THAT THE SUDDEN REDUCTION OF POWER (RESULTING IN 2 NEAR ACCIDENTS) WAS A "SAFETY FEATURE" IN THE PARTICULAR TRIM PKG OF OUR VEHICLE. IT WAS DESIGNED TO PROTECT THE ENGINE IN THE EVENT OF A PROBLEM. IT SEEMS THAT CHEVY IS MORE CONCERNED WITH PROTECTING THEIR VEHICLES THAN THE OCCUPANTS INSIDE. AFTER WRITING A NEGATIVE REVIEW ON THE CHEVY CUSTOMER SURVEY, I WAS CONTACTED BY GM. I EXPLAINED MY COMPLETE DISSATISFACTION WITH THE VEHICLE AND SINCE I NO LONGER FELT SAFE DRIVING MY FAMILY IN THIS UNRELIABLE VEHICLE, I WANTED OUT. THEIR SOLUTION? A FREE YEAR OF XM RADIO. THIS PAST WEEKEND (3/5/17) THE ENGINE LIGHT CAME ON AGAIN. MY HUSBAND USED A DIAGNOSTIC MACHINE TO FIND OUT THAT IT IS THE FUEL PUMP FOR THE 3RD TIME! THE CAR HAS JUST UNDER 29K MILES ON IT & IT WAS BARELY 3K MILES SINCE THE LAST TIME THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958592March 4, 2017
AIR BAGS
THE AIR BAG LIGHT FOR THE PASSENGER SIDE CAME ON. I TOOK IT TO RIVER REST AUTO ON 4/27/2015. THEY REPLACED THE PASSENGER PRESENCE SYSTEM IN THE SEAT WHICH IS WHAT THE CODE CALLED OUT FOR. THE COST WAS 802.05. GM HAD RECALL 36110 FOR THIS PROBLEM IN 08/2016. THEY ARE ONLY WILLING TO PAY 115.96. I THINK THEY OWE ME THE TOTAL AMOUNT. I HAVE CALLED THEM NUMEROUS TIMES AND HAVE GOT NO WHERE. MY CASE NUMBER IS 8-2766201672. THE CAR WAS MOVING WHEN THE AIR BAG LIGHT CAME ON. ANOTHER LIGHT ALSO TOLD US THE PASSENGER AIR BAG WAS NOT WORKING SO WE HAD IT FIXED RIGHT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958604March 4, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WHEN TURNING PUT ON BRAKE WHEN YOU GO OUT OF PARK THE TRACTION CONTROL LIGHT COMES ON AND IT MAKES A GRINDING NOISE. BUT NOT WHEN GOING DOWN ROAD OR FREEWAY. BUT HAPPENS IN STOP AND GO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958051March 2, 2017
SUSPENSION
ALUMINUM SUB-FRAME FRACTURED ON LEFT SIDE DRIVER. (CONTROL ARM). REALIZED WHEN REPAIRING TIE RODS. HAVE BEEN RECALLS (312V377000) INVOLVING POLICE VEHICLES, BUT I GUESS CIVILIAN SAFETY ISN'T A PRIORITY. I DO UNDERSTAND WEAR, BUT THIS IS A FAULTY DESIGN, WHICH CAUSED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala