Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10966909April 26, 2017
AIR BAGS
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIR BAG WARNING LIGHT MALFUNCTION. *LD THE CONSUMER STATED THE PASSENGER AIR BAG WAS RECALLED. THE DRIVER'S SIDE AIR BAG BEGAN TO EXPERIENCE THE SAME FAILURE BUT, THERE WAS NO RECALL FOR IT. *JS UPDATED 11/07/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980866April 26, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN FOR SERVICE, THE DEALER DISCOVERED THAT THE REB WAVE PLATE WAS FRACTURED INSIDE THE TRANSMISSION. THE VEHICLE WAS DIAGNOSED AND THE DEALER STATED THAT THE ENTIRE TRANSMISSION NEEDED TO BE RE-BUILT. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE TRANSMISSION SPECIALIST AND THE SPECIALIST STATED THAT THE TRANSMISSION PART WERE JOINT TOGETHER WITH THE FORD AND CHEVROLET, THE SPECIALIST ALSO MENTIONED THAT THE FORD PART WAS GOOD BUT THE CHEVROLET PART FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, THE CONTACT STATED THAT AFTER SPEAKING TO THE MANUFACTURER A CASE NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 153,973.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980460April 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING OVER 30 MPH, THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TESTING WAS PERFORMED AND AN AIR BAG CODE WAS DISPLAYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980487April 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
DRIVING HOME ONE NIGHT AFTER JUST HAVING MY VEHICLE REPAIRED A FEW WEEKS EARLIER, WITHOUT WARNING, MY VEHICLE BEGAN TO STALL. JUST BEFORE THE STALL IT WAS DRIVING COMPLETELY NORMAL WITH NO ISSUES AT ALL. SUDDENLY THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE MESSAGES OF SERVICE STABILTRACK, TRACTION CONTROL DISABLED, AND LOW ENGINE POWER. WHEN I TOOK THE VEHICLE TO THE DEALER I BOUGHT IT FROM I WAS TOLD THAT THERE WAS AN AFTERMARKET SENONDARY AIR CHECK VALVE THAT WAS CAUSING THE ISSUE. WITH THIS THEY GAVE ME THE FOLLOWING CODES; P0068, P0340, P0651, AND P2135. DUE TO ME JUST RECENTLY GETTING THIS PART REPLACED THIS PAST FEBRUARY I TOOK IT BACK TO THE MECHANIC THAT REPLACED IT. WHEN I RECEIVED THE VEHICLE BACK IT WOULD NO LONGER EVEN START. THE MECHANIC THEN INFORMED ME THAT THE AIR VALVE WOULD NOT CAUSE THIS ISSUE AND THERE WAS SOMETHING ELSE WRONG WITH THE VEHICLE AND TO TAKE IT TO ANOTHER DEALER. WHEN THAT WAS DONE I WAS TOLD A SECOND TIME THAT IT WAS THE AIR VALVE. I HAVE NOW COME OUT OF POCKET TWICE FOR TOWS THAT I CAN'T AFFORD. ALONG WITH PAYING FOR AN EXPENSIVE PART POSSIBLY TWICE. VEHICLE ONLY HAS 50K MILES ON IT AND HAS NEVER GIVEN ME ANY ISSUES UNTIL THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980560April 25, 2017
AIR BAGS, ELECTRICAL SYSTEM, SEATS
"SERVICE AIRBAG" LIGHT COMES ON WITHOUT PUSHING A CODE FOR ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980134April 24, 2017
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED AND JERKED. THE CONTACT TURNED THE TRACTION CONTROL BUTTON OFF, BUT THE VEHICLE FAILED TO MOVE. THE TRACTION CONTROL AND ENGINE INDICATORS ILLUMINATED OFF AND ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980176April 24, 2017
POWER TRAIN
MY CAR DIED ALONG SIDE THE HIGHWAY DUE TO THE TRANSMISSION SUDDENLY FAILING. WE WERE UNABLE TO MOVE IN ANY FORWARD OR REVERSE GEARS. I HAVE NEVER DRIVEN THE CAR HARD, AND ALWAYS MAINTAIN PER MANUFACTURERS SPECIFICATIONS AND GUIDELINES. 2010 IMPALA WITH 130,000 MILES. FORTUNATELY A POLICE OFFICER WAS ABLE TO PARK BEHIND US IN THE ROAD WITH HIS LIGHTS FLASHING TO KEEP CARS FROM RUNNING INTO US UNTIL WE WERE ABLE TO GET TOWED AWAY. I HAD JUST MADE A LEFT HAND TURN ONTO THE HIGHWAY, AND THE TRANSMISSION INSTANTLY FAILED AFTER THE TURN (I HAD DRIVEN ABOUT A MILE FROM MY GARAGE TILL THE FAILURE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980340April 24, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
AT 47,000MILES THE ABS WARNING LIGHT CAME ON. I WENT AHEAD AND REPLACED THE HUB WHEEL. THE LIGHT WENT OFF FOR ABOUT A WEEK. THE STABILITYTRACK WARNING CAME ON. IT GOES OFF. BUT THEN WHEN I MAKE A LEFT TURN THE LIGHT COMES BACK ON AGAIN. I HAVE SPENT COUNTLESS HOURS RESEARCHING TRYING TO FIND A SOLUTION TO NO AVAIL. THEY SHOULD ISSUE A RECALL FOR THIS CHEVY MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979824April 21, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I HAVE A 2006 IMPALA WHILE I'M DRIVING THIS CAR IT GOES INTO REDUCE ENGINE MODE AND CUT OFF AND GO TO DISABLE START MODE AND WONT RESTART UNTIL AFTER 30 MIN I BE ON THE FREEWAY WHEN IT HAPPENS SOMETIME I'M AM NOT THE ONLY PERSON WITH THIS ISSUE THIS CAN LEAD TO SERIOUS DEATH OR INJURED THIS MATTER NEED TO BE INVESTIGATE ASAP BEFORE SOMEONE DIED OR SERIOUS INJURED I HATE TO BE INFRONT OF A 18 WHERLER WHEN THIS HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979480April 20, 2017
ENGINE, POWER TRAIN
VEHICLE WAS IN MOTION IN THE MIDDLE OF A VERY BUSY INTERSECTION, THANK GOD IT WAS AT NIGHT. THE CAR STARTED VIOLENTLY SHAKING AND THE DISPLAY PUT UP THE WARNING "LOW ENGINE POWER" AND "SERVICE TRACTION CONTROL".HAS HAPPENED NUMEROUS TIMES BEFORE WHEN THE CAR WAS PARKED BUT NEVER WHILE DRIVING. CHECK ENGINE LIGHT COMES ON FOR A LITTLE BIT BUT THEN USUALLY GOES AWAY AFTER A DAY OR SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979680April 20, 2017
VISIBILITY/WIPER
REAR VIEW MIRROR DETACHED FROM WINDOW. IT WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979379April 19, 2017
EXTERIOR LIGHTING
BAD LIGHTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979039April 18, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IT DID NOT START WHEN THE SWITCH WAS TURNED. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO WENT TO THE RESIDENCE TO DIAGNOSE THE VEHICLE. THE MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978731April 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I HAVE A 2010 CHEVY IMPALA LT WITH 90K+ MILES ON IT. I ORIGINALLY BOUGHT THE CAR IN 2011 USED WITH 40K+ MILES ON IT, SO THE CAR IS NO LONGER COVERED THROUGH WARRANTY. ENGINE POWER REDUCED, SERVICE STABILITRAC, ETC. I'M A FULL TIME COLLEGE STUDENT, AND A FULL TIME UBER DRIVER. LAST NIGHT I WAS WITH A PASSENGER ON [XXX] TOWARDS O'HARE AIRPORT. MY CAR REDUCED SPEED AND SUDDENLY DROPPED SPEED FROM 70MPH DOWN TO 50MPH. AS I TURNED ON THE EMERGENCY LIGHT AND START STEERING TO THE RIGHT TO GET ONTO THE SHOULDER I WAS IN THE THIRD LANE TO THE RIGHT (THE EXPRESSWAY IS 4 LANES) AS I WAS TURNING TO THE RIGHT TO GET ONTO THE SHOULDER AND TO GET TO SAFETY MY STEERING LOCKS, AND THERE WAS A RECKLESS DRIVER GOING 100MPH TRYING TO CUT OFF TRAFFIC. THE LANES TO THE LEFT WERE BLOCKED SO HE HAD TO CUT ME OFF BY OVERTAKING ME BY GOING ONTO THE SHOULDER. HE DAMAGED HIS RIGHT REARVIEW MIRROR AND PROBABLY SCRAPPED THE RIGHT SIDE OF HIS CAR PULLING OFF THAT RECKLESS STUNT. HAD I DELAYED THE BREAKING FOR A SECOND I WOULDN'T BE ALIVE MAKING THIS POST TODAY. LUCKILY I TURNED THE CAR OFF, WAITED FOR A FEW MINUTES, TURNED THE CAR BACK ON AND TOOK THE NEARBY [XXX], AND WAITED WITH MY PASSENGER AT THE NEARBY TARGET PARKING LOT FOR THE NEXT UBER DRIVER TO PICK UP MY PASSENGER AND GET HER SAFELY TO THE AIRPORT. HAD I NOT ACTED QUICKLY, MY UBER PASSENGER WOULD HAVE MISSED HER FLIGHT. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978752April 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
DRIVING AT LOW SPEED 40MILES OR LESS PULL UP AND STOP TO MAKE TURN AND CAR MAKES A GRINDING NOISE AND TRACTION CONTROL LIGHT COMES ON. STALLS SOME BEFORE IT WILL PULL OFF. TOOK TO DEALERSHIP THEY COULD NOT REPRODUCE ISSUE SO THEY STATED THEY COULDN'T DO ANYTHING. LEFT LOT AND IT DID IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978815April 17, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
UNWANTED TRACTION CONTROL/ABS ACTIVATION AT LOW SPEED. IT USUALLY HAPPENS FROM A STOP WHEN TURNING LEFT, BUT ALSO HAS OCCURRED AT LOW SPEED WHEN TURNING LEFT, WHEN GOING STRAIGHT OVER A BUMPY ROAD AND ALSO WHEN TURNING RIGHT. THE ROADS ARE DRY. TRACTION CONTROL/ABS ACTIVATES WITH A DISTINCT NOISE AND VEHICLE HESITATION. DASH LIGHTS/NOTIFICATIONS ARE USUALLY NOT ACTIVATED HOWEVER SERVICE TRACTION CONTROL HAS APPEARED A FEW TIMES. THIS IS A SAFETY ISSUE ESPECIALLY WHEN MAKING LEFT TURNS AND THE VEHICLE HESITATES IN THE MIDDLE OF THE TURN WITH ON-COMING TRAFFIC. THIS HAS BEEN ONGOING FOR ONE AND A HALF YEARS VERY INTERMITTENTLY, BUT HAS BECOME CONSTANT NOW EVERY TIME THE CAR IS DRIVEN. THE CAR HAS BEEN TO THE DEALER 3 TIMES FOR 6 DAYS OVER THE LAST 2 WEEKS AND HAS NOT BEEN FIXED. I FINALLY DROVE WITH A MECHANIC AND EASILY REPLICATED THE PROBLEM SEVERAL TIMES. THE CAR IS CURRENTLY AT THE DEALER FOR A 4TH TIME (AFTER THE MECHANIC VERIFIED THAT THERE IS A PROBLEM). THE CAR IS A SAFETY HAZARD AND THE PROBLEM MUST BE REPAIRED PERMANENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978490April 14, 2017
VEHICLE SPEED CONTROL
DRIVING 65MPH ON HIGHWAY WHEN "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" LIGHTS CAME ON AND ENGINE STARTED TO THROTTLE DOWN. HAD NO CHOICE BUT TO PULL OVER ONTO LEFT SHOULDER WITH A SEMI CLOSE BEHIND. TURNED CAR OFF FOR 1 MINUTE AND RESTARTED AND THE "REDUCED ENGINE POWER AND "SERVICE STABILITRAK DISAPPEARED. HOW IS THIS NOT A SAFETY ISSUE REQUIRING A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978531April 14, 2017
ELECTRICAL SYSTEM
RANDOM CLICKING AND TICKING RATHER IT'S ON OR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972285April 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, WHEELS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE FRONT DRIVER'S SIDE WHEEL SEIZED, AND THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. WHILE TEST DRIVING THE VEHICLE, THE MECHANIC EXPERIENCED THE FAILURE. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE WHEEL HUB ASSEMBLY, STABILIZER BAR, THE FRONT DRIVER AND PASSENGER SIDE TIE RODS, AND BRAKES SHOULD BE REPLACED TO MITIGATE THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10972030April 12, 2017
SEAT BELTS
SEAT BELT TENSIONER WAS FOUND TO BE INOPERABLE DURING A DEALERSHIP REPAIR VISIT. DEALER WILL REPLACE IT AT SUBSTANTIAL CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala