Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10984295May 8, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT WAS TOWED TO THE CONTACT'S BROTHER'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 182,826. UPDATED 06/23/17*LJ UPDATED 10/6/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984339May 8, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE GEAR SHIFTER FAILED TO SHIFT INTO ALL GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND CLUTCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THERE WAS A DELAY WHEN SHIFTING INTO GEAR. ALSO, THE VEHICLE WOULD JERK WHEN SHIFTED INTO DRIVE AND THE PASSING GEAR WOULD GET ROUGH GOING IN AND OUT OF GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 134,273.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984347May 8, 2017
SERVICE BRAKES
MY 2013 CHEVY IMPALA IS HAVING ISSUE WITH THE ABS TRACTION CONTROL SYSTEM. THE CAR MAKES A GRINDING NOISE WHEN DRIVING AND THE SERVICE TRACTION CONTIL, SERVICE STABILITRAK, AND SERVICE BRAKE ASSIST, WHEN PRESSING BRAKE YOU CAN FEEL IT PULSATING AND THE CAR SLIDES. THE CAR ALSO DECELERATES ON IT'S ON AND THEN STARTS BACK ACCELERATING. MANY PEOPLE ARE HAVING THIS ISSUE AND CHEVY HAS YET TO RECALL THE VEHICLE, I'VE TAKING THE VEHICLE SEVERAL PLACES AND THEY DON'T KNOW WHAT'S GOING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983499May 4, 2017
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT 10 MPH, THE FRONT DRIVER SIDE WHEEL SEIZED AND THE TRACTION CONTROL INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT HEARD AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR WIRE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND REMOVED THE FRONT DRIVER SIDE TIRE TO SHOW THAT THE SPEED SENSOR WIRE WAS ACTUALLY SPLICED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,563.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983211May 3, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS/TRACTION CONTROL FAILURE. BOTH LEFT AND RIGHT WIRE HARNESSES HAD TO BE REPLACED TI TO WIRE RUBBING IN FRAME AND GOING TO GROUND. GM HAS FOUR TSB'S ON THIS KNOWN PROBLEM. ABS/TRACTION CONTROL OR FEDERALLY REQUIRED SAFETY FEATURES. THIS NEED TO BE A FULL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983235May 3, 2017
SERVICE BRAKES, POWER TRAIN
ABS MULTIPLE TIMES THIS VEHICLE WILL LOCK UP THE BRAKES WHEN ATTEMPTING TO PULL OUT OF A PARKING LOT OR MAKE A TURN FROM A SLOW SPEED I.E. AN INTERSECTION THIS HAS NEARLY CAUSE MANY ACCIDENTS. AFTER DOING RESEARCH ON IT AS WELL MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM ITS OUT THERE AND IT IS A HUGE SAFETY RISK. THIS PROBLEM WILL OCCUR ABOUT 80 PERCENT OF THE TIME WHEN TURNING FROM A STOPPED POSITION OR SLOW SPEED OF ANYWHERE FROM 1MPH TO 15MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983346May 3, 2017
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE CONTACT PLACED THE VEHICLE IN REVERSE, THE ABS AND SERVICE TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ANOTHER UNKNOWN WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE WHEEL BEARING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WHENEVER THE VEHICLE WAS STARTED OR WHILE ATTEMPTING TO MAKE LEFT OR RIGHT TURNS. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 8-2855204461. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 07/11/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983369May 3, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ANTI LOCKING BRAKE LIGHT COMING ON, SERVICE TRACTION CONTROL, SERVICE STABILTRAC ,SERVICE ELECTRONIC STABILITY CONTROL. HAD ALL CHECKED, SAID IT WAS A RIGHT DRIVE WHEEL BEARING, REPLACED THE WHEEL BEARING. STILL HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983097May 2, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
I CONTINUE TO HAVE PROBLEMS WITH MY FRONT LEFT HUB AFTER REPLACING. I HAVE REPLACED THE WIRING HARNESS AS WELL. WONDERED IF THERE ARE SERVICE BULLETINS WITH THIS SAME ISSUE. WHILE DRIVING THE CAR IT MAKES A HORRIBLE GRINDING NOISE DESCRIBED TO ME AS THE HUB ADJUSTING THE SPEED OF ONE TIRE TO MATCH THE OTHER. IT ALSO FLASHES BRAKE ASSIST AND STABILITRACK ISSUES AS WELL AS ANTI LOCK ALERT. THIS HAPPENS MOSTLY TURNING LEFT BUT MOST RECENTLY EVEN WHILE DRIVING STRAIGHT DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981560May 1, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 3 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10982954May 1, 2017
ELECTRONIC STABILITY CONTROL (ESC)
GRINDING NOISE IN FRONT LEFT WHEEL. ELECTRONIC STABALIZER FLASHES ON AND OFF AND ON AND OFF. GOING FROM REVERSE TO FORWARD THE CAR LOSES POWER AND THEN JUST DIES RIGHT IN THE MIDDLE OF AN INTERSECTION. HAD WHEEL HUB SENSOR REPLACED. GOOD FOR TWO MONTHS. NOW SAME PROBLEM. CAR HAS 48000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981459April 30, 2017
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CHEVY IMPALA LIGHTS DON'T WORK AT NIGHT DAYTIME LIGHTS WORK OFF AND ON HIGH BEAMS AT NIGHT ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981486April 30, 2017
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION, RAP FUSE BLOWS, THEN WHEN INSERTING NEW RAP FUSE (10 AMP) IT SHORTS BEFORE THE FUSE CAN BE PLACED IN THE FUSE BOX. THIS SEEMS TO BE A COMMON PROBLEM IN MANY CHEVROLET VEHICLES. STATIONARY WHEN THIS HAPPENED (SHIFTING INTO PARK), ACCESSING ELECTRICAL FUSE BOX IS A SAFETY ISSUE (APPEARS TO BE SOMETHING LIVE THAT CAUSES THE NEW FUSE TO BLOW). SAFETY DUE TO INABILITY TO GET KEY OUT AND RESULTANT DEAD BATTERY, FAILURE TO START, ETC. THE SHORTING OF THE RAP FUSE AND THE RESULTANT INABILITY TO REMOVE THE KEY COULD TURN INTO A LARGER SAFETY ISSUE, GM SHOULD INVESTIGATE AND ISSUE A TSB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981305April 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
THE TRACTION AND/OR SUSPENSION CAUSES THE CAR TO STALL WHEN TURNING. IT IS VERY DANGEROUS BECAUSE THE CAR DOES NOT MOVE AND COULD CAUSE THE DRIVER (AND PASSENGERS) TO BE IN AN ACCIDENT. ONCE THE CAR GETS IN MOTION, IT MOVES AT AN ACCELERATED SPEED TO CATCH UP TO WHAT THE NORMAL SPEED WOULD HAVE BEEN. THIS HAPPENS MAINLY ON CITY STREETS AS A RESULT OF TURNING. THERE HAVE ALSO BEEN TIMES THE CAR WAS UNABLE TO BE IN MOTION WHEN SIMPLY STOPPING AT A STOP SIGN AND DRIVING FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981013April 27, 2017
VEHICLE SPEED CONTROL
WHILE ACCELERATING THE TRACTION CONTROL KICKS IN AND CANNOT ACCELERATE. THIS HAS HAPPENED WHILE BACKING UP, DRIVING STRAIGHT, AND TURNING. IT HAS MAINLY BEEN HAPPENING WHILE DRIVING IN THE CITY. WHEN I PUSH THE GAS PEDAL THE CAR DOESN'T MOVE. I HAVE ALMOST BEEN HIT BY OTHER VEHICLES WHILE STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981015April 27, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING 20 MPH AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE AT A DISTANCE. THE FAILURE MADE IT IMPOSSIBLE TO SEE MORE THAN FIVE FEET IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE HEADLIGHTS WERE ADJUSTED HIGHER; HOWEVER, THE LIGHTS STILL FAILED TO ILLUMINATE AT A DISTANCE IN FRONT OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981098April 27, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN A RAIN STORM, THE WINDSHIELD WIPERS FAILED TO FUNCTION DURING USE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY BEARING IN THE WINDSHIELD WIPER TRANSMISSION AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THE CONTACT STATED HE WAS INFORMED THAT THERE WERE NO RECALLS AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981161April 27, 2017
ELECTRICAL SYSTEM
WHEN DRIVING MY CAR IT GIVES ME SERVICE STABILITY TRAC/ POWER ENGINE DOWN MESSAGE AND THE CHECK ENGINE LIGHT COMES ON SOMETIMES THE CAR WILL CUT OFF WHILE DRIVING USUALLY THE MESSAGE WILL GO AWAY AFTER A FEW DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980795April 26, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SPEED GAGE IS NOT WORKING CORRECTLY. IT WILL WORK AND STOP WORKING IN ROTATION. WHEN CAR IN NOT IN MOVEMENT, IT SOMETIMES SHOWS VEHICLE IS GOING A SPEED OF 60 TO 120 MILES PER HOUR. WHEN IN MOTION THE GAGE MOVES FROM RANDOM SPEED TO SPEED. SOMETIMES AT ESTIMATED SPEED OF 60 MILES PER HOUR THE GAGE IS SHOWING 5 MILES PER HOUR OR MAYBE 105 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980801April 26, 2017
WHEELS
AUTO BRAKING SYSTEM CONSTANTLY GOES ON / OFF TOLD IT'S HUB SENSOR. REPLACE HUB SAME PROBLEM INTERNET HAS MANY PEOPLE WITH SAME PROBLEM, AND SPENT MORE THAN ME TROUBLESHOOTING THE PROBLEM AND STILL CAN'T RESOLVE THIS PROBLEM. HOW CAN YOU TELL IF BRAKES ARE FAILING IF THIS SYSTEM CONTINUES TO ALARM FOR NO KNOWN REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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