Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10986201May 17, 2017
UNKNOWN OR OTHER
DID YOU KNOW THE RECALL ON THE IGNITION KEY FIX HAD ONLY A ONE YEAR WARRANTY? THEY FILLED THE SLOT WITH TWO PLASTIC HALVES THAT SNAPPED TOGETHER AND KEPT THE KEY RING CENTERED SO IT WOULD NOT TURN OFF THE IGNITION IF YOU HIT A BUMP. MY KEY CAME APART AND I CAN NOT GET IT TO SNAP BACK TOGETHER. THE DEALER SAYS THE WARRANTY IS EXPIRED AND SUGGESTED I GLUE THEM ON THE KEY. HAS THIS HAPPENED TO ANY ONE ELSE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986119May 17, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN BACKING OUT OF THE DRIVE WAY AND GO TO ACCELERATE THE ABS/TRACTION CONTROL ENGAGES AND CAUSES THE CAR TO STOP. IT ALSO HAPPENS ON THE ROAD ONCE U COME TO A STOP AND OR STOP AND TURN ONTO A STREET OR HIGHWAY. ALMOST GOT REAR ENDED A FEW TIMES. I READ ONLINE AT ITS HAPPENING ALOT TO PEOPLE ALL OVER. THIS PROBLEM IS CONSTANT EVER SINCE I BOUGHT THE CAR. PREVIOUS OWER ADVISED ME OF THE PROBLEM AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986118May 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE MAKING A TURN, THE BRAKES INDEPENDENTLY APPLIED AND AN ABNORMAL GRINDING NOISE COULD BE HEARD. THE FAILURE WAS INTERMITTENT. THE ABS AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKES, ROTORS, BEARING, AND TIRES WERE REPLACED. THE CONTACT NOTIFIED THE LOCAL CHRYSLER DEALER WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT PROVIDED. UPDATED 07/18/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985966May 16, 2017
UNKNOWN OR OTHER
TRACTION SERVICE LIGHT KEEPS COMING ON WHICH IS CAUSING MY CHECK ENGINE LIGHT TO CAUSES THE CAR TO POWER DOWN I LOOKED AT THE REVIEWS THERE ARE HUNDREDS OF PEOPLE WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986000May 16, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD NOT OPERATE IN THE REVERSE POSITION. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION "SLIPPED" SEVERAL TIMES AND CAUSED THE CONTACT TO APPLY SIGNIFICANT PRESSURE TO THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985659May 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
TAKATA RECALL HELLO I HAVE A CHEVY IMPALA 2010 AS I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN MY I GOT THE ENGINE POWER IS REDUCED,SERVICE TRACTION CONTROL AND SERVICE STABILITRAK AND THE CAR KEEP ON YANKING AND THE STEARING WHEEL GOT HARD AND I WAS SCARED , WHEN I TURN MY CAR OFF THE CHECK ENGINE GOES AWAY BUT THEN WHEN IM GOING TO USE MY CAR AGAIN AND IM DRIVING ON THE STREET THE CAR DEACCELERATES AND STARTS YANKING AND I GET THE SAME MESSAGES ENGINE POWER IS REDUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985824May 15, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE'S POWER SEIZED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985835May 15, 2017
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED SMOKE COMING FROM THE TWO MUFFLERS AT THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE BLEW UP. THE CONTACT STATED THAT THE TECHNICIAN DID NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10985098May 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
SERVICE STABILITRAK INDICATOR SHOWED UP AND THE VEHICLE DOES NOT RUN PROPERLY (ENGINE SEEMED TO WANT TO STALL, LOSS OF POWER, ROUGH IDLEING, TRANSMISSION 'KICKING'. THIS PROBLEM SHOULD BE REPAIRED BY THE DEALERSHIP AND NOT THE CONSUMER SINCE THE COSTS OF REPAIR ARE (CAN BE) EXTREMELY HIGH. MANUFACTURER SHOULD ENSURE THE PARTS THEY USE FOR STABILITY AND SAFETY WILL LAST FOR THE LIFE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985475May 12, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
ELECTRONIC STABILITY CONTROL/ BRAKE ASSIST AND ABS LIGHT COMES ON AT RANDOM TIMES. TOOK TO DEALER AND SAY NOTHING WRONG WITH IT HAD WHEEL BEARING REPLACED AND PROBLEM IS BACK. HAPPENS WHILE IN REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984962May 11, 2017
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR KEPT ILLUMINATING. WHILE MAKING LEFT TURNS, THE WHEELS ON THE VEHICLE MADE AN ABNORMAL NOISE AND THE SPEED REDUCED. IT WAS DIFFICULT TO ACCELERATE EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE FOR VARIOUS REPAIRS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984990May 11, 2017
STEERING
WHEN IT RAINS MY STEERING LOCKS FOR 10 TO 20 SECONDSWHILE DRIVING. I COULD BE GOING STRAIGHT OR TURNING IT DOESN'T MATTER SEEMS LIKE WHEN I GO OVER A PUDDLE OF WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984790May 10, 2017
UNKNOWN OR OTHER
WHEN THE CAR IS SITTING AT A STOPLIGHT, OR PRESSING ON THE BRAKE FOR LONG PERIODS OF TIME, IT SHAKES LIGHTLY AND IT SHUTS DOWN. IT STARTS UP AGAIN AFTER RESTARTING THE CAR. THIS HAPPENS FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984467May 9, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL, WHEELS
TURNED ON MY CAR STARTED PUSHING ON THE GAS MY CAR MADE A WEIRD VIBRATION TYPE SOUND. CAME UP ON MESSAGE BOARD TRACTION CONTROL AFTER A COUPLE TIMES OF IT DOING THAT, THE ABS AND TAX LIGHT COME ON AND ON THE MESSAGE WINDOW IT SAYS SYSTEM TRACTION SERVICE. IT KINDA FREAKED ME OUT CAUSE I WAS STOPPED AT A RED LIGHT WENT TO GO HIT THE GAS AND IT SAID TRACTION CONTROL AND I MOVED A LITTLE THAN I HAD TO LET GO OF GAS THEN TRY AGAIN. ALSO HAVE HAD A COUPLE INCIDENTS WHERE I GO TO BREAK AND IT MAKES A VIBRATION FEELING ON THE BRAKE AND BRINGS UP TRACTION CONTROL AGAIN. REALLY WOULD LIKE THIS CHECKED OUT VERY CONCERNED. DON'T WANT TO GET IN AN ACCIDENT CAUSE MY CAR FAILS TO TAKE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984514May 9, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. ON NUMEROUS OCCASIONS, THE VEHICLE FAILED TO START. THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL SYSTEM FAILURE AND ALSO THE THROTTLE BODY NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984528May 9, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE SHIFTER GOES ALL THE WAY TO PARK BUT THEY KEY WILL NOT TURN TO THE OFF POSITION SO YOU CANT REMOVE THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984565May 9, 2017
STEERING
WHILE DRIVING, STEERING BECOMES STIFF AND POWER STEERING FAILED. UNABLE TO TURN STEERING IN DESIRED DIRECTIONS. MECHANIC DETERMINED BAD STEERING RACK DUE TO SOME COMPONENT WITHIN THE RACK WHICH CANNOT BE REPLACED EXCEPT THE ENTIRE RACK IS REPLACED. ON ONE OCCASION WHEN THE STEERING FAILED, THE VEHICLE WAS MOVING ON THE HIGHWAY, AND ON THE SECOND AND FINAL OCCASION, THE DRIVER PARKED THE VEHICLE AND WHEN SHE RETURNED THE STEERING FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984567May 9, 2017
ELECTRICAL SYSTEM
DRIVER DOOR DOES NOT ALWAYS UNLOCK WHEN PLACED IN PARK, WHEN USING THE UNCLOCK BUTTON OR KEY FOB. THE DOOR ALSO DOESN'T LOCK WHEN USING THE ELECTRIC BUTTON OR KEY FOB. THERE IS OFTEN THE NEED TO MANUALLY UNLOCK AND LOCK THE DOOR USING THE "STEM". MY CONCERN IS AND REMAINS TO BE THE NECESSITY TO QUICKLY EXIT IN AN EMERGENCY, SUCH AS A FIRE, ACCIDENT OR CAR JACKING. MOST WOULD PANIC AND NOT REACT QUICKLY ENOUGH TO MANUALLY DISABLE/ENGAGE THE LOCK. THIS HAS BEEN AN ONGOING AND LONG TERM PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984583May 9, 2017
AIR BAGS
MY MOTHER WAS DRIVING MY CAR AND WAS ONLY LESS THAN TEN FEET FROM MY FRONT DOOR,STILL IN THE PARKING LOT OF MY APARTMENT UNIT. BOTH AIRBAGS DEPLOYED, SHE HADN'T HIT ANYTHING. THEY BOTH DEPLOYED ,CRACKED THE WINDSHIELD AND DISABLED THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984167May 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
AFTER STARTING MY CAR AND PRESSING ON THE ACCELERATOR CAR STARTS TO JERK LIGHTS FLICKER AND THE MESSAGE SERVICE TRACTION CONTROL. THE CAR WILL SOMETIMES LOSE POWER. AND DOES THIS WHILE DRIVING AND WILL NOT ACCERERATE. I HAVE CHANGED THE ACCERATOR PETAL POSITIONING SENSOR AS WELL AS THE BATTERY. I DO NOT FEEL SAFE DRIVING THIS CARE WHATSOEVER. AND I'VE SEEN THAT MANY OTHER IMPALAS HAVE HAD THIS ISSUES. THIS HAS HAPPENED MANY TIMES. I SHOULD NOT HAVE TO PAY FOR REPAIRS WHEN THIS IS CLEARLY A MANUFACTURER ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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