Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10992447May 31, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE INTAKE MANIFOLD LEAKED FUEL AND RELEASED VAPORS. THE INTAKE MANIFOLD WAS REPLACED TWO YEARS PRIOR BY A CERTIFIED MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE INTAKE MANIFOLD WAS FRACTURED. IN ADDITION, THE INTAKE MANIFOLD EXPLODED AND CAUSED A FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT'S FAMILY EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE DEALER, WALTER'S CHEVROLET, WAS CONTACTED ABOUT THE FIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10992476May 31, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TURN SIGNALS DO NOT OPERA RATE ALL THE TIME, WHEN THEY FAIL HITTING THE HAZARD LIGHTS BUTTON SEAMS TO MAKE THEM OPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992574May 31, 2017
ELECTRONIC STABILITY CONTROL (ESC)
MY CAR STARTED GIVING ME AN ERROR CODE OF SERVICE STABILITRAC, SERVICE BRAKE ASSIST, AND MY TRACTION AND ABS LIGHT COMES ON LIKE A YEAR AGO. I HAVE HAD CONTROL ARMS REPLACED, CV AXLES, HUBS, ETC. I HAVE BASICALLY REPLACED THE ENTIRE FRONT SUSPENSION TRYING TO RID THIS PROBLEM BUT TO NO AVAIL IT'S STILL GIVING ME THIS WARNING. IT'S CAUSING MY CAR TO SLIP WHEN I TURN CORNERS OR TRY TO ACCELERATE. IT'S CAUSING PULLING AND LOSS OF SPEED IN THE ENGINE . THIS PROBLEM IS COSTING ME ALOT OF MONEY AS WELL AS FRUSTRATION. PLEASE LOOK INTO THIS MATTER URGENTLY THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992149May 30, 2017
ELECTRICAL SYSTEM
FIRE STARTED IN THE FUSE BOX. NO AFTERMARKET PRODUCTS WERE ADDED TO THE VEHICLES ELECTRICAL SYSTEM. NO ADDITIONAL LOAD WAS PUT ON THE ELECTRICAL SYSTEM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10992185May 30, 2017
ENGINE
WHEN TRYING TO START MY VEHICLE, THE SECURITY LIGHT COMES ON AND THE VEHICLE WILL NOT START FOR 10 MINUTES. THIS OCCURS ON A WEEKLY BASIS AND OCCURS IN MANY LOCATIONS. SOME OF THE LOCATIONS INCLUDE VERY RURAL AREAS WITH NO PHONE SIGNAL, DURING HIGH TEMPERATURE DAYS WHEN A CHILD IS PRESENT IN THE VEHICLE. TEN MINUTES IS A LONG TIME TO SIT WITH NO COOLING AVAILABLE AND NO ABILITY TO CONTACT ANYONE. THIS OCCURS WITH NO WARNING AND NO CERTAIN WEATHER. GMC IS AWARE OF THE PASSCODE/PASSKEY FAILURES BUT HAS REFUSED TO RECALL SUCH MALFUNCTIONS, EVEN THOUGH IT AFFECTS THOUSANDS OF VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992246May 30, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE TRUNK UNLATCHED AND OPENED INDEPENDENTLY. AS A RESULT, THE BATTERY WAS DRAINED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD HAPPEN WHILE DRIVING. NO WARNING LIGHT ILLUMINATED. THE LOCAL BONNER CHEVROLET DEALER WAS CONTACT AT 694 WYOMING AVE, KINGSTON, PA 18704, PHONE NUMBER: (570) 763-9906 WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991776May 26, 2017
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE ENGINE REDUCED POWER INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO REDUCE IN SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE POSITIONING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT IF A DIAGNOSTIC FEE WAS PAID, THE VEHICLE COULD BE COVERED UNDER A TECHNICAL SERVICE BULLETIN. THE CONTACT STATED THAT HE DID NOT HAVE MONEY FOR A DIAGNOSTIC FEE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991338May 24, 2017
STEERING
LOSE A STEERING NO STEERING ASSISTANCE MILEAGE 400KM USING A GM GDS DTC-C056D-ELECTRONIC CONTROL UNIT INTERNAL MALFUNCTION/ DLC PIN 6-14,SYMPTOM BYTE 39
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991539May 24, 2017
PARKING BRAKE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC PARKING BRAKE INDICATOR ILLUMINATED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TWICE TO STOP THE VEHICLE. THE CONTACT HEARD AN ABNORMAL NOISE IN THE REAR OF THE VEHICLE AFTER THE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTIFIED AN UNKNOWN LOCAL DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,970.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991309May 23, 2017
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, WHEELS
I HEAR A HORRIBLE GRIND WHEN MAKING A LEFT HAND TURN AFTER A STOP, CAR ALSO FELT LIKE IT DID NOT WANT TO GO FORWARD CAUSING HESITATION IN LEFT HAND TURN - VERY DANGEROUS WITH ONCOMING TRAFFIC. HAVE HAD IT TO MECHANIC MANY TIMES, EITHER THEY COULDNT FIND THE PROBLEM OR WOULD FIX THIS OR THAT AND THEN PROBLEMS RIGHT BACK WITHIN DAYS IF NOT HOURS. OCCASIONALLY GET SERVICE STABILITRAC AND/OR ABS LIGHTS, USUALLY LIGHTS WOULD CLEAR BY NEXT DAY WHEN I TOOK TO MECHANIC AND AGAIN THEY'D EITHER FIND NO PROBLEM OR TRY A FIX -STILL A PROBLEM. I BELIEVE THEY'RE GOING TO TRY TO REPLACE WHEEL BEARING NEXT BUT FROM ALL FORUMS I'VE READ THIS DOESN'T SEEM TO HELP PEOPLE EITHER, PROBLEM COMES RIGHT BACK, RECENTLY RACK AND PINION HAD TO BE REPLACED COSTING $700 TO FIX, WITHIN 2 DAYS I HEARD THE GRIND, HAD HESITATION ON A LEFT HAND TURN, NOTICED FLUID UNDER MY VEHICLE UPON RETURN HOME, HOPED IT WAS A/C CONDENSATION, WITHIN DAYS THE POWER STEERING IS GOING OUT AGAIN - TURNS OUT NEW RACK AND PINION IS LEAKING AND CAR IS COMPLETELY OUT IF POWER STEERING FLUID AGAIN AFTER 2 WEEKS. I CAN'T HELP BUT WONDER IF THE SOUND AND GRIND ISN'T WHAT'S CAUSING MY RACK AND PINION ISSUES AS WELL? HAVE OWNED 2 YEARS NOW WITH THIS PROBLEM CONTINUOUSLY THROUGHOUT OWNERSHIP OF THE VEHICLE. APPROX. 68K MILES ON IT WHEN PURCHASED NOW ALMOST 90K HAVE TO BE VERY CAUTIOUS MAKING LEFT HAND TURNS THAT THERE IS NO ONCOMING TRAFFIC AS HESITATION MAY CAUSE YOU TO GET HIT IF VEHICLE CAN'T TURN IN TIME. HAVE TO COMPLETELY LET OFF GAS AND TRY AGAIN SOMETIMES STILL GRINDS IF SO REPEAT IS ALL YOU CAN DO. BECOMING VERY SCARY AND COSTLY WITH NO FIX FOUND SO FAR!!! PLEASE INVESTIGATE! MULTIPLE POSTS REGARDING SAME ISSUE SOME ON NEWER MODELS, VERY MUCH A SAFETY ISSUE I CAN'T EVEN TEACH MY CHILD TO DRIVE IN THE CAR AS I AM AFRAID FOR THEIR SAFETY IN IT, AS WELL AS MY OWN SAFETY EVER TIME I TRY TO MAKE A LEFT HAND TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991099May 23, 2017
ELECTRICAL SYSTEM
CAR JUST STOPPED STARTING BUT THE BATTERY IS GOOD. WHEN I STICK KEY IN IGNITION NOT SAYING NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991124May 23, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
DRIVING UNDER NORMAL HIGHWAY CONDITIONS THE POWER STEERING SUDDENLY STOPPED FUNCTIONING AND THE "SERVICE POWER STEERING" "SERVICE STABILITITRACK" MESSAGE DISPLAYED ON THE DASH, ABS, AND STABILITRAK LIGHTS ALL COMING ON. CAR IS STARTING TO BECOME HARD TO TURN. I PULLED THE VEHICLE OFF AT THE NEXT EXIT AND I CALLED GM ROADSIDE ASSISTANCE AND AFTER WAITING ABOUT 15 MINUTES I STARTED THE CAR BACK THE POWER STEERING FAILED. THIS MAKING THE VEHICLE UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990739May 20, 2017
AIR BAGS
HAVEN'T BEEN IN AN ACCIDENT AND YET THE SERVICE AIRBAG LIGHT HAS COME ON IN THE CAR. IT'S RIDICULOUS HOW MANY ISSUES THE IMPALA HAS AND YET THERE ARE NO RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990648May 19, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT'S BOYFRIEND OWNS A 2009 CHEVROLET IMPALA. ON SEVERAL OCCASIONS, WHILE THE CONTACT WAS DRIVING HER BOYFRIEND'S VEHICLE AT NORMAL SPEEDS, THE VEHICLE INDEPENDENTLY SLOWED DOWN. THE CONTACT PULLED OVER TO RESTART THE VEHICLE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED RAPIDLY AND THE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990651May 19, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE TURNING LEFT AT 10 MPH, THE VEHICLE STALLED AND THE ENGINE RE-ENGAGED INDEPENDENTLY. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED BEFORE ACCELERATING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990675May 19, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE HAD MY CAR BACK AT THE DEALERSHIP WHERE I PURCHASED THIS CAR NEW 21 MONTHS AGO, 3 TIMES NOW, AND THE DEALER CANNOT FIX THE PROBLEM. THE CAR ALL OF A SUDDEN WILL NOT START, AND I AM TOLD THE BATTERY IS FINE AND NO CODES ARE STORED. WHEN TRYING TO START VEHICLE, ELEC. STABILITY CONTROL WARNING BEGANS TO FLASK ON SCREEN, BUT VEHICLE WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990686May 19, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WHEN DRIVING MY CAR ON THE FREEWAY, STABIL TRAC COMES ON, AND IT SAYS ENGINE POWER REDUCED. THIS CAUSING ME TO DRIVE IN THE SLOW LANE. THE LAST TIME THIS HAPPENED THE CAR SHUT OFF ON ME WHILE ON THE FREEWAY. MY FAMILY AND I WERE ALMOST STRUCK FROM BEHIND. WE'VE HAD THIS ISSUE BEFORE, AND WE GOT IT FIXED. I TOOK IT TO THE DEALERSHIP LAST WEEK, AND THEY WERE UNABLE TO GET ANY CODES. BASICALLY WHEN THIS HAPPENS THE CHECK ENGINE LIGHT WILL COME ON, AND IT'LL BE GONE THE NEXT DAY. THIS IS A SCARY SITUATION FOR ME BECAUSE I HAVE TO TRAVEL EVERY OTHER WEEKEND, AND I DON'T NEED THIS HAPPENING TO MY FAMILY AGAIN. I DON'T THINK WE SHOULD HAVE TO KEEP PAYING FOR THE SAME PROBLEM OVER AND OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986292May 18, 2017
ENGINE, FUEL/PROPULSION SYSTEM
CHEVROLET IMPALA ENGINE COLD PARKED IN DRIVEWAY STARTED THE CAR AND THE ENGINE EXPLODED: FIRE STARTED UNDER HOOD. THE MANIFOLD EXPLODED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10986407May 18, 2017
ELECTRONIC STABILITY CONTROL (ESC)
INTERMITTENTLY, THE DIC WILL SOUND AN ALARM AND DISPLAY THE FOLLOWING MESSAGES:SERVICE STABILITRAK, SERVICE TRACTION CONTROL. WHEN THIS HAPPENS I SOMETIMES NOTICE A DECREASE IN ENGINE POWER AND/OR GRINDING NOISES FROM THE FRONT END WHEN I MAKE TURNS. THIS HAS OCCURRED AT HIGHWAY SPEEDS AND/OR RESIDENTIAL SPEEDS AND DOES NOT COINCIDE WITH ANY ROUGH OR UNUSUAL DRIVING CONDITIONS. IT IS HARD TO UNDERSTAND WHAT CAUSES IT UNLESS IT IS SOME KIND OF ELECTRICAL SHORT CIRCUITING. I CAN TURN THE STABILITRAK OFF AND THE MESSAGES AND DIMINISHED MECHANICAL PERFORMANCE WILL STOP, BUT MAY RE-APPEAR WEEKS LATER. ACCORDING TO THE REPORTS I HAVE READ ON-LINE, THIS IS A COMMON PROBLEM AMONG IMPALA OWNERS WITH CARS OF SIMILAR YEARS AND MILEAGE. MY CAR HAS ONLY 40,000 MILES. IN AN EFFORT TO FIX THE ISSUE, OTHER OWNERS HAVE REPORTEDLY REPLACED SENSORS, WIRES, WIRE HARNESSES, HUB ASSEMBLIES, THROTTLE BODIES, AND BRAKE COMPONENTS. GENERAL MOTORS NEEDS TO RECALL OUR CARS IN ORDER TO DEAL WITH THIS PROBLEM. NONE OF THESE MECHANICAL COMPONENTS SHOULD BE FAILING SO SOON. LOSS OF ENGINE POWER AND BRAKING ABILITY WHILE DRIVING IS A POTENTIALLY DEADLY PROBLEM, AND ANY MECHANICAL ISSUE THIS WIDESPREAD AMONG CAR OWNERS SHOULD BE SUBJECT TO AN OFFICIAL RECALL AND SHOULD BE REMEDIED BY THE AUTOMAKER AT NO CHARGE TO THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990467May 18, 2017
AIR BAGS
WHEN STARTING , IT STATES SERVICE AIR BAG, THIS WILL THEN CLEAR BUT A FEW DAYS WEEK OR MONTH IT COMES BACK ON [SERVICE AIR BAG] IT RUNS FINE AND HAS 148000 MILES, I SEE THERE WAS A RECALL BECAUSE OF WIRE NOT CONNECTING WELL. WAS THIS RECALLED? IF SO I NEVER RECEIVED THE RECALL, THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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