BMW 328i Complaints

2,583 consumer complaints on file.

#10556236December 16, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE BATTERY WIRES WERE DAMAGED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 13V044000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT HAD NEVER RECEIVED NOTIFICATION OF THE RECALL. ADDITIONALLY, THE DRIVER'S SIDE HALO LIGHT WOULD NOT ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553290November 22, 2013
VEHICLE SPEED CONTROL
THROTTLE RESPONSE TO PRESSING ACCELERATOR LAGS DANGEROUSLY. HAVE HAD NUMEROUS INSTANCES WHERE LACK OF RESPONSE HAS PLACED ME IN DANGEROUS SITUATIONS. SOMETIMES IT TAKES A FEW SECONDS BEFORE THERE IS ADEQUATE RESPONSE SO CAR DOES NOT MOVE OR ACCELERATES VERY SLOWLY EVEN THOUGH ACCELERATOR PRESSED DOWN ALL THE WAY. ALMOST GOT REAR-ENDED LAST NIGHT AS I PULLED OUT OF A DRIVEWAY ONTO A ROAD AND ONCOMING CARS NEARLY REAR-ENDED MY CAR BECAUSE MY 2011 BMW 328I WOULD NOT RESPOND APPROPRIATELY TO MY PRESSING DOWN ON THE ACCELERATOR PEDAL; THE CAR BARELY ACCELERATED AND EVEN SLOWED FURTHER FOR A FEW SECONDS BEFORE THE THROTTLE RESPONDED AND BEGAN PICKING UP SPEED. THIS IS VERY DANGEROUS. I HAD THIS CAR IN FOR SERVICE AT THE BMW EARLIER YESTERDAY AND THEY SERVICE ADVISOR TOLD ME THAT THIS IS A COMMON PROBLEM FOR THESE CARS, BUT THEY DON'T HAVE A FIX FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552777November 18, 2013
AIR BAGS, SEAT BELTS
WHEN A PERSON IS SEATED IN THE PASSENGER SEAT, THE SEAT BELT AND LARGE AIRBAG WARNING LIGHTS COME ON THE DASH AND STAY ON. ONCE THE PASSENGER EXITS THE CAR, THE LIGHTS GO OFF. I SEE THERE ARE RECALLS FOR THE 2006 328I BUT NOT FOR THE 2007. I AM CONCERNED THAT IN THE EVENT OF AN ACCIDENT, THE AIR BAG WILL NOT DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551863November 12, 2013
ENGINE, AIR BAGS
2013 BMW 328I X-DRIVE, DRIVING @ 40 MPH THE DRIVETRAIN MALFUNCTION LIGHT CAME ON, CAR WENT INTO REDUCED POWER MODE (NO HIGHER THAN 20 MPH) MAKING A VERY DANGEROUS SITUATION IN TRAFFIC. LUCKILY I COULD PULL OVER TO A SAFE AREA. I CALLED BMW ROADSIDE ASSISTANCE. WHEN TOW TRUCK ARRIVED, NO WARNING LIGHT! DEALER COULD NOT REPLICATE ERROR, BUT NOW HAVE A AIR BAG WARNING COMING ON INTERMITTENTLY... BACK TO DEALER I GUESS. THIS IS A COMMON, POTENTIALLY DANGEROUS AND FRUSTRATING ISSUE FOR 328 OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551719November 10, 2013
WHEELS
REAR ALLOY WHEEL IS CRACKED RESULTING IN LOSS OF PRESSURE. NO IMPACT OCCURRED TO CAUSE THIS CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550798November 4, 2013
POWER TRAIN
I WAS MERGING ONTO THE INTERSTATE AND GOT INTO THE PASSING LANE. I THEN SHIFTED FROM 3RD GEAR TO 4TH AND THE CAR STARTED TO SHAKE AND LOSE POWER (LIMP HOME MODE). THE DISPLAY SAID DRIVETRAIN MALFUNCTION, DRIVE MODERATELY, ETC. AND THE CHECK ENGINE LAMP CAME ON. I SHIFTED TO 5TH GEAR TO SEE IF IT WOULD HELP AND HAD THE SAME LOW POWER ISSUE. I THEN CHANGED TWO LANES TO GET ONTO THE SHOULDER. I TURNED THE CAR OFF AND WAITED BRIEFLY AND RESTARTED THE CAR. THE LAMPS WERE OFF AND THERE WAS NO ISSUE. I PHONED THE DEALERSHIP AND THEY STATED THEY GET THIS TYPE OF CALL OFTEN AND IT IS A 'NORMAL GLITCH.' I SHOULD DRIVE IT AND SEE IF IT HAPPENS AGAIN AS IT USUALLY DOESN'T OR I COULD BRING THE CAR IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549554October 25, 2013
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL-THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITH THE WARNING INDICATORS ILLUMINATING INTERMITTENTLY. THE VEHICLE RESTARTED AFTER A FEW MOMENTS AND RESUMED NORMALLY HOWEVER, THE AIR CONDITIONER, HEADLIGHTS AND THE RADIO WERE INOPERABLE. IN ADDITION, A BURNING ODOR EMITTED INSIDE OF THE VEHICLE FROM THE MELTED WIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE BATTERY AND STARTER WERE REPLACED. ADDITIONALLY, THE BATTERY CABLE AND FUSE BOX WERE REPLACE ON A SEPARATE OCCASION BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. KMJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10549024October 23, 2013
POWER TRAIN
DRIVETRAIN MALFUCTION WARNING LIGHT. THE CAR IS LESS THEN 2 MONTHS OLD UNDER MOSTLY LOCAL DRIVING CONDITION IN ECO OR COMFORT MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548664October 21, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT AFTER ACTIVATING THE RIGHT TURN SIGNAL LIGHT, THE LIGHT BEGAN FLASHING ABNORMALLY FAST. THE CONTACT REPLACED THE BULBS BUT IT FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,000. UPDATED 11/19/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547643October 11, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THE THE TAIL-LIGHTS FAILED. THE CONTACT STATED THAT THE TAILLIGHT HARNESS WAS DEFECTIVE. THE CONTACT STATED THAT THE PREVIOUS OWNER REPLACED THE TAILLIGHT HARNESS BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546468October 2, 2013
SERVICE BRAKES
WHY WOULD THIS INFORMATION BE ON THE INTERNET, WHILE NHTSA HAS NOT RELEASED ANY RECALL INFORMATION AT ALL? THIS IS NOT THE ONLY INFORMATION ABOUT A "BRAKE" RECALL, WHILE NHTSA'S ODI HAS INITIATED A BRAKE "INVESTIGATION." VARIOUS BMW INTERNET FORUMS HAVE INDICATED A "RECALL" IN DETAIL...BUT NHTSA'S WEB SITE INDICATES NOTHING. WHAT'S GOING ON? RECALL: 176,000 BMWS FOR POWER BRAKING FAILURE THE 3-SERIES, 5-SERIES, X1, X3 AND Z4 MODELS WITH 4-CYLINDER ENGINES ARE AFFECTED. BY EXHAUST NOTES 11 HOURS AGO BMW IS RECALLING 176,000 CARS WORLDWIDE TO FIX POWER BRAKE FAILURES, ACCORDING TO WIRE REPORTS AND FILINGS WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. ON 2012-2014 BMW MODELS WITH THE COMPANY'S NEW 2.0-LITER TURBOCHARGED 4-CYLINDER ENGINE -- INCLUDING THE Z4 SDRIVE28I, 320I AND 328I, 528I, X1 SDRIVE28I AND XDRIVE28I, AND THE X3 XDRIVE28I -- THE ENGINE VACUUM PUMP CAN LOSE PRESSURIZED OIL MEANT TO DRIVE THE POWER BRAKE MECHANISM. DUE TO A POOR FIT OF THE INTAKE CAMSHAFT'S SEAL DISK, OIL MAY BE BLOCKED FROM LEAVING THE ENGINE TO LUBRICATE THE VACUUM PUMP, WHICH COULD THEN CAUSE THE VACUUM PUMP TO FAIL AND THE LOSS OF POWER-ASSIST BRAKING. WHILE THE BRAKES WOULD STILL WORK, STOPPING DISTANCES WOULD INCREASE DUE TO INCREASED DRIVER FORCE NEEDED ON THE BRAKE PEDAL. A TOTAL OF 76,190 CARS ARE AFFECTED IN THE U.S. THE DIESEL-POWERED 328D IS NOT AFFECTED. MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545609September 27, 2013
ENGINE, STEERING
I WAS PRESSING ON MY BRAKE TO SLOW DOWN FOR A RED LIGHT AND I HEARD A LOUD THUMP FROM UNDER THE HOOD NEAR THE RIGHT SIDE. AS SOON AS I GOT TO THE STOP LIGHT, MY CAR STARTED TO RATTLE AND VIBRATE VIOLENTLY. I PULLED OVER AND TURNED OFF THE IGNITION AND STARTED MY CAR AND THE CAR WASN'T RATTLING ANYMORE. AS SOON AS I PUT IT INTO REVERSE, IT STARTED TO RATTLE AGAIN AND DID THE SAME WHEN I PUT IT IN DRIVE. THE VIBRATING GOES AWAY AS SOON AS I START DRIVING, AND IS ONLY NOTICED WHEN IDLED WHILE IN DRIVE OR REVERSE. I HAD SOMEONE COME CHECK IT OUT AND WAS TOLD HE NEEDED TO DO FURTHER INSPECTION AT HIS SHOP. HE INSPECTED IT AND TOLD ME SOME BOLTS BROKE FROM THE ENGINE MOUNT AND THE LOUD THUMP WAS FROM MY ENGINE DROPPING ONTO THE AIR CONDITIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545746September 27, 2013
SERVICE BRAKES
WHILE DRIVING SOUTHBOUND ON A TWO LANE ROAD, I WENT TO APPLY MY BRAKES AS AN INTERSECTION WAS AHEAD. WHEN I PUSHED MY BRAKE PEDAL IN, IT RETURNED NO PRESSURE AND FELT LIKE MY BRAKES WERE OUT. I PUSHED THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, WHILE USING THE E-BRAKE AS BACK-UP AND CAME TO A STOP. I DID NOT THINK THE VEHICLE WOULD COME TO A STOP BEFORE ENTERING THE INTERSECTION. I RETURNED THE VEHICLE TO A SAFE LOCATION AND NOTIFIED ROADSIDE ASSISTANCE FOR A TOW THE NEXT MORNING. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE LAST MONDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544904September 23, 2013
SERVICE BRAKES
IN MAY OF 2012, WITH THE VEHICLE DISPLAYING APPROXIMATELY 15, 228 MILES, THE WARNING LIGHT FOR THE ANTILOCK BRAKING SYSTEMS (ABS) BECAME ACTIVATED AND REMAINS TO THIS DAY. BMW DEALERSHIP SERVICE DEPARTMENT INSPECTED THE VEHICLE AND CONCLUDED A NEW ABS SYSTEM WAS NEEDED, AND RECOMMENDED I NOT DRIVE THE VEHICLE IN ITS CURRENT CONDITION. HOWEVER, THEY WOULD NOT INCUR THE COST BECAUSE THE VEHICLE WAS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544697September 20, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM
BRAKES GO OUT A LOT FRONT AND REAR ON BOTH MY BMWS , AND PASSENGERS REAR DOOR LOCKS STOP WORKING ON BOTH MY BMW'S 2006 325, AND 328I 2007. WINDOWS ON BOTH RIGHT REAR DOORS WORK WHEN THEY WANT TO. I'VE BEEN TELLING THE BMW DEALER ABOUT THESE THINGS AND ALL THEY SAY IS WHAT IT WILL COST ME TO FIX. I EVEN TOLD THEM ABOUT THE ELECTRICAL PROBLEMS ON BOTH MY CARS AND THEY HAD ME PAY FOR IT, THEN LATER I FIND OUT IT IS A RECALL. BUT DIDN'T GET MONEY BACK FOR ME PAYING TO GET IT FIXED. SAME THING ABOUT THE BRAKES , BOTH MY BMWS BEEN IN THE SHOP MORE THEN 30 TIMES OR MORE APIECE. CAN SOMEONE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543519September 13, 2013
SERVICE BRAKES
PURCHASED THE NEW BMW 328I 2013 IN MAY, 2013. AFTER ROUGHLY 3 MONTHS HAVING THE CAR, I WAS IN A PARKING LOT, PULLING INTO A SPOT AT A LOW SPEED. FOR NO REASONS, THE BRAKE SUDDENLY AND TOTALLY FAILED ON ME. I COULD NOT STOP THE CAR BEFORE THE CAR RUN OVER THE CURB AND THE FRONT END OF THE CAR COLLIDED WITH THE CONCRETE BLOCK. I WAS LUCK THAT I WAS NOT ON HIGHWAY OR STREET WHEN THIS BRAKE MALFUNCTION OCCURRED. I CALLED BMW SOS ASSIST AND REQUESTED TOWING THE CAR TO A LOCAL BMW SERVICE DEPARTMENT. THE BMW SERVICE ADVISOR TOLD ME TO SEND THE CAR TO THE COLLISION CENTER FOR A REGULAR BODY WORK, BUT I SHOWED THEM ALL THE BRAKE MALFUNCTION INCIDENTS REPORTED ONLINE FOR THE SAME MODEL AND YEAR CAR AND INSISTED THEY CONTACT BMW NA AND CHECK THE ENTIRE BRAKE SYSTEM. THE CAR HAS BEEN IN BMW POSITION NOW FOR TWO WEEKS WAITING FOR BMW NA FIELD ENGINEER. BMW DID NOT PROVIDE A LOANER TO ME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10543283September 12, 2013
SERVICE BRAKES
BOUGHT A NEW BMW XI 328 ON APRIL 30. ON JUNE 16, WITH 1700 MILES ON CAR BRAKES FAILED. WHILE SLOWING FOR A TRAFFIC LIGHT THE BRAKES SEEMED TO ENGAGE BUT FAILED TO STOP THE CAR--LIKE THEY WERE WORKING BUT DIDN'T. CAR WENT THROUGH A LIGHT AND I QUICKLY HIT PARK TO STOP IT IN THE INTERSECTION. ONCE NO CARS WERE AROUND I PULLED TO THE SIDE AND TESTED THEM. THEY STOPPED ON A FEW TESTS SO THOUGHT IT WAS ME. AND AS I DROVE, SLOWLY, THE BRAKES STOPPED SEVERAL MORE TIMES, AND THEN THEY FAILED AGAIN AND I AVERTED HITTING ANOTHER CAR BY PRESSING PARK BUTTON AGAIN. I HAD THE CAR TOWED TO BMW AND THEY DETERMINED IT WAS THE VACUUM PUMP AND OTHER BRAKE ISSUES. NO WARNING LIGHT WENT ON THE DASH TO ALERT ME. THEY SAID THERE WAS A SERVICE ALERT ON THIS ISSUE BY BMW. BMW SAID PARTS NOT AVAILABLE FOR SEVERAL WEEKS AND TWO DAYS LATER OFFERED TO EXCHANGE THE VEHICLE FOR A NEW ONE. BRAKES SEEMED "SPONGY" FROM THE START BUT HAD ALWAYS WORKED UNTIL THEY DIDN'T. FORTUNATELY NO ONE WAS HURT. I TOOK THEM UP ON THEIR OFFER AND NEW (EXCHANGED) CAR BRAKES FEEL OK. I DIDN'T REPORT BECAUSE NHTSA REP TOLD ME NOT NECESSARY BECAUSE BMW WAS DOING THE RIGHT THING. BUT READ IN LA TIMES THAT THIS IS A BIGGER ISSUE AND WANTED TO GO ON RECORD THAT THERE WAS A PROBLEM. BMW DID THE RIGHT THING BUT WORRY THAT THIS ISSUE COULD CROP UP WITH OTHERS, AND EVEN IN MY NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543302September 12, 2013
SERVICE BRAKES
I HAVE EXPERIENCES BRAKING PROBLEMS IN MY BMW 328I SINCE I PURCHASED IT IN AUGUST OF 2012. SPECIFICALLY THE CAR WILL LOSE BRAKING PRESSURE AT LOW SPEEDS AS I AM COMING TO A STOP. THE PROBLEM IS INTERMITTENT AND MY CAR DEALER HAS BEEN UNABLE TO REPLICATE AND DIAGNOSE THE ISSUE. IN DETAIL: I WILL BE COMING TO A STOP, PERHAPS 2 OR 3 MPH USING CONSTANT BRAKE PRESSURE TO STOP THE CAR. OCCASIONALLY THERE WILL BE A LOSS OF BRAKE PRESSURE AND THE CAR WILL KEEP MOVING FORWARD SEVERAL FEET UNLESS I APPLY HARD PRESSURE TO THE BRAKE PEDDLE. THIS OCCURS WITH SOME REGULARITY AND HAS NOT CAUSED AND ACCIDENT. I NOW COMPENSATE FOR IT, BUT IT SEEMS TO BE A VERY STRANGE ISSUE TO HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543183September 11, 2013
SERVICE BRAKES
I WAS MOVING VERY SLOWLY, LESS THAN 5MPH, IN A LINE OF CARS WAITING TO PULL INTO A PARKING LOT. ALL OF A SUDDEN, BRAKE PEDAL BECAME ROCK HARD. I COULD NOT STOP THE CAR FROM ROLLING. I HAD TO SHIFT INTO PARK TO AVOID HITTING THE CAR AHEAD OF ME. RESTARTED THE CAR, BRAKES FELT NORMAL. THIS HAS NOT HAPPENED SINCE. I INFORMED THE SERVICE DEPARTMENT AT THE DEALER, BUT THEY SAID THEY CAN'T RE-CREATE THE PROBLEM, THEREFORE THEY CANNOT DO ANYTHING ABOUT IT. I READ NEWS REPORTS THAT THIS IS BEING INVESTIGATED BY YOUR ORGANIZATION AND DECIDED TO REPORT THE INCIDENT WHICH TOOK PLACE ON 7/15/13. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541978September 5, 2013
EXTERIOR LIGHTING
THE DRIVER SIDE TAIL LIGHT IS MALFUNCTIONING WHERE NOT ALL THE LEDS ILLUMINATE WHEN BRAKING OR USING THE TURN SIGNAL. THE TURNING SIGNAL ALSO OPERATES VERY RAPIDLY. I WAS INFORMED THAT THIS WAS NOT COVERED UNDER MY EXTENDED WARRANTY SO I CALLED BMW N.A. WHO OFFERED NO ASSISTANCE AT ALL. THIS IS A CRITICAL SAFETY COMPONENT OF THE CAR THAT IS KNOWN TO BE DEFECTIVE, ITS COST IS EXPENSIVE AND SHOULD LAST LONGER THAN THREE YEARS. SINCE IT IS AN LED TYPE LIGHT, THE ENTIRE LIGHT ASSEMBLY NEEDS TO BE REPLACED AS THERE ARE NO STANDARD BULBS THAT CAN BE REPLACE BY THE OWNER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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