BMW 328i Complaints
2,583 consumer complaints on file.
- #10525450July 11, 2013STRUCTURE
(INCIDENT #1) I BEGAN HAVING ISSUES WITH MY 2010 328I REPLACEMENT VEHICLE (INITIALLY PURCHASED 2009, BECAUSE OF WATER LEAKAGE BMW REPLACED 2009 WITH CURRENT 2010) HARDTOP, INITIALLY REPORTING SLIPPAGE OUTSIDE OF THE HARDTOP OF RUBBER TRIM HANGING OUT OF THE CONVERTIBLE TOP (SEALS) AT APPROX 17K MILES EARLY MAY 2012. ACCORDING TO THE INVOICE, THE TECHNICIAN STATED THAT THE " HARDTOP ROOF SEALS WERE DEFECTIVE. SEALS WERE REMOVED AND REPLACED AT APPROX 18K MILES AFTER A TWO WEEK WAIT TO RECEIVE REPLACEMENT PARTS ORDERED FROM THE ONLY SUPPLIER IN GERMANY". (INCIDENT #2) A YEAR LATER, MAY 2013, ONCE AGAIN I BEGAN TO EXPERIENCE DEFECTIVE PARTS AFTER HEARING THE HINGE ON THE RIGHT (PASSENGER) REAR OF MY VEHICLE MAKING A GRINDING NOISE, GRATING AGAINST THE GLASS AS THE CONVERTIBLE COLLAPSED INTO THE TRUNK COMPARTMENT OF MY VEHICLE. THIS WAS A NOISE THAT SOUNDED AS IF THE ROOF OF THE VEHICLE, UPON CLOSING WAS TRUNCATING AND COLLAPSING WITHIN ITSELF. FEARING THAT THE ROOF WOULD COLLAPSE ON ME, I EXITED THE VEHICLE AND CLOSED IT UNTIL RECEIVING SERVICE. EXTREMELY FRUSTRATED THAT I HAD ACCEPTED ANOTHER FAULTY BMW, AND UNCERTAIN HOW TO RATIONALIZE WHY THE DEFACTO EXPECTATION WOULD BE THAT THE "CONVERTIBLE" FEATURE WOULD BE THE "SAFEST FEATURE ON THE VEHICLE, AND KNOWING THAT THE "CONVERTIBLE" OPTION WAS THE MAIN REASON FOR PURCHASING THE VEHICLE MAY SOON BE MY MOST EXPENSIVE? REASON FOR WISHING I WOULD HAVE CHOSEN ANOTHER MANUFACTURER OTHER THAN BMW BASED ON MY 2009 EXPERIENCE. I HAVE BEEN CONTINUOUSLY HAUNTED, ANXIOUS, WORRIED, UNABLE TO SLEEP BECAUSE OF THE RECENT BREAKDOWNS WITH REGARD TO THE "SAFETY/INTEGRITY" OF THE ROOFTOP OF MY 2010 REPLACEMENT VEHICLE. IN THE INTEREST OF SAFEGUARDING THE PUBLIC, SHOULDN'T ALL CONVERTIBLES HAVE THE OPTION OF A "SPECIAL WARRANTY" TO THE CONSUMER TO ENSURE THE INTEGRITY OF THE VEHICLE?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522529June 30, 2013ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WENT TO START CAR AND GOT A DRIVE TRAIN MALFUNCTION MESSAGE. HAD IT TOWED TO A BMW DEALER TO DIAGNOSE THE PROBLEM. THEY WILL REPLACE THE INTAKE VANOS SOLENOID SENSOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522005June 27, 2013ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE I DRIVE COMPLETELY FAILED LEAVING THE SCREEN BLACK AT THIS TIME I HAD NO AUDIO,NO HANDS FREE TELEPHONE NO WAY TO CHANGE ANY SETTINGS ON THE VEHICLE. WENT TO BMW DEALERSHIP AND WAS TOLD IT WAS AN OVERTEMP CODE AND THAT BMW WAS AWARE THAT THERE WERE PROBLEMS AND ENGINEERS WERE WORKING ON IT BUT AT THE TIME THERE IS NOTHING THEY CAN DO TO CORRECT THE PROBLEM THIS CAR ONLY HAS 12,300 MILES ON IT AND STILL UNDER WARRANTY. THERE WERE 3 OTHER CARS THERE WITH THE SAME PROBLEM. ALL CARS HAD LOW MILEAGE. I FEEL THIS IS A VERY DANGEROUS SITUATION THAT BMW IS AWARE OF BUT CHOOSES TO DO NOTHING ABOUT IT. I AM ALSO CONCERNED THAT THIS COULD BE A FIRE HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521697June 25, 2013SERVICE BRAKES
I PURCHASED A NEW 2013 BMW 328I IN LATE MAY. WITHIN A WEEK OF OWNERSHIP THE BRAKES FAILED. THE CAR WAS TOWED TO THE DEALERSHIP AND WAS THERE FOR THREE DAYS. THEN LESS THAN A MONTH LATER, LAST WEEK, THE BRAKES FAILED AGAIN. I ALMOST GOT IN A BAD ACCIDENT AND IN FACT DID SCRAPE THE CURB. I WAS TOLD THE ORIGINAL PROBLEM WAS A VACUUM PUMP, SIMILAR TO OTHER REPORTS ON THIS SITE RELATED TO THAT MODEL OF CAR. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520845June 20, 2013AIR BAGS
TL* THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT STATED WHILE DRIVING 65 MPH, THE DRIVER SIDE CURTAIN AND DOOR PANEL AIR BAGS DEPLOYED. THE CONTACT STATED THAT A CRASH DID NOT OCCUR NOR DID SHE DRIVE OVER A BUMP IN THE ROAD. SHE SUSTAINED A BURN ON HER HAND AND BRUISES ON HER HIP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THERE WAS A FAULTY SENSOR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 197,000...UPDATED 07-15-13 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10515083June 4, 2013LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SEVERAL ELECTRICAL FAILURES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 13V044000 (ELECTRICAL SYSTEM) HOWEVER, CONTINUED TO EXHIBIT ELECTRICAL SYSTEM ISSUES WITH THE POWER LOCKS. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING, WHICH DETERMINED THAT THE ELECTRICAL LOCK SYSTEM IN BOTH THE FRONT DOORS WAS DEFECTIVE. THE CONTACT WAS ADVISED THAT THE LOCK SYSTEM WOULD NEED REPLACING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514428May 31, 2013SERVICE BRAKES
AFTER PURCHASING THIS CAR NEW, THE POWER BRAKES COMPLETELY FAILED ON MAY 23. I HAD THE CAR TOWED TO BMW WHERE THEY REPLACED THE BRAKES VACUUM PUMP. THE CAR WAS RETURNED TO ME WHERE THE PROBLEM HAPPENED AGAIN, THE DAY IT WAS RETURNED, EXACTLY THE SAME WAY AS BEFORE. WHEN YOU PUSH ON THE BRAKE, THE PEDDLE IS REALLY HARD AND BARELY RESPONDS. IT IS VERY DIFFICULT TO STOP THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514458May 31, 2013SEAT BELTS
TL* THE CONTACT OWNS A 1999 BMW 328I. THE CONTACT STATED THAT THE FASTEN SEAT BELT WARNING ALERT WAS ILLUMINATED AND ALL PASSENGERS WERE SECURED IN THE SEAT BELT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHO STATED THAT THE OCCUPANT SEAT SENSORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 151,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514577May 31, 2013AIR BAGS, SUSPENSION, WHEELS
WHILE DRIVING AT ABOUT 26MPH, I HEARD AND FELT TWO LOUD CRACKS ON MY LEFT SIDE OF THE CAR. IMMEDIATELY AFTER, MY CAR SLOUCHED ON THE LEFT-HAND SIDE, THE VEHICLE STOPPED SUDDENLY AND BOTH AIRBAGS DEPLOYED. I WAS KNOCKED OUT FOR A WHILE AND WHEN THE AUTHORITIES ARRIVED, WE INVESTIGATED THE AREA AND NOTICED THAT THERE WAS NO COLLISION WITH ANYTHING OR ANYONE, OTHER THAN BOTH OF MY TWO LEFT-SIDE RIMS WERE CRACKED RADIALLY AND THERE WAS DAMAGE TO THE SUSPENSION. IN ADDITION, THE AUTHORITIES CONFIRMED THERE WERE NO POTHOLES, OBSTACLES, OR ANY OTHER OBJECT THAT COULD HAVE PRODUCED THE INCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513637May 27, 2013STEERING, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
STEERING WHEEL LOCKED WILE DRIVING - VERY SIMILAR TO NHTSA CASE # 10194169. MY DAUGHTER WAS TURNING RIGHT INTO A PARKING LOT WHEN SHE NOTICED THAT THE STEERING WHEEL CAME TO A HARD STOP. WHEN SHE REALIZED THAT SHE WOULD NOT MAKE THE TURN, SHE TRIED TO TURN IT BACK TO THE LEFT BUT IT IMMEDIATELY LOCKED HARD IN PLACE. SHE PULLED FORWARD IN THE DIRECTION OF TRAVEL AND WAS ABLE TO STOP IN THE GRASS ON THE SIDE OF THE ROAD. AFTER SHE STOPPED SHE NOTICED THAT THE "SERVICE ENGINE SOON" WARNING MESSAGE WAS ILLUMINATED. SHE THEN TURNED THE CAR OFF AND BACK ON AND EVERYTHING WORKED NORMALLY AND SHE WAS ABLE TO DRIVE THE CAR ABOUT A MILE TO THE HOUSE. WE HAD IT TOWED TO THE LOCAL BMW DEALER - THE DEALER KEPT THE CAR FOR 3 DAYS WHERE THEY REVIEWED FAULT CODES (FOUND NONE), TRIED TO DUPLICATE THE PROBLEM (COULD NOT DUPLICATE), AND TOOK THE STEERING COLUMN APART (BUT FOUND NO PROBLEM). THE DEALER DID IMPLEMENT NHTSA CAMPAIGN NUMBER 13V044000, BUT SAID THERE WAS NO INDICATION OF A PROBLEM WITH THE ELECTRICAL SYSTEM. NEEDLESS TO SAY I AM VERY CONCERNED ABOUT MY DAUGHTER DRIVING THIS VEHICLE, BUT HAVE NO OTHER CHOICE AT THE TIME. CAN THE NHTSA PROVIDE ANY FURTHER ASSISTANCE WITH THIS SITUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512573May 17, 2013ENGINE
I'M A RETIRED U.S. NAVAL OFFICER WHO CURRENTLY WORKS IN FORT DETRICK, MARYLAND. I WAS ON MY WAY TO WORK WHEN ALL OF A SUDDEN THE ENGINE STALLED WITHOUT WARNING AT ABOUT 45 MPH ON A BUSY RUSH HOUR FREEWAY IN I-270 NORTH. IMMEDIATELY I TURNED ON THE EMERGENCY LIGHTS AND MADE EVERY EFFORT TO MAKE IT TO THE LEFT SHOULDER WITH A STALLED (DEAD) ENGINE. THE CAR BEHIND ME IMMEDIATELY NOTICED THE PROBLEM AND SLOWED DOWN, AS WELL AS THE OTHER CARS BEHIND HIM. MY CAR CAME TO A COMPLETE STOP WITH HALF OF THE BODY STILL IN THE FREEWAY. I WAS SHAKING DUE TO SAFETY CONCERNS, BUT WHEN I SHIFTED THE GEAR TO "PARK" AND PUSHED THE "START" BUTTON, IMMEDIATELY THE CAR STARTED WITH NO PROBLEM AT ALL. ON A SEPARATE OCCASION ABOUT FOUR MONTHS AGO, MY SON WAS DRIVING THE CAR ON A ONE-LANE ROAD AT ABOUT 30 MPH. WITHOUT WARNING THE ENGINE STALLED AGAIN AND THERE WASN'T ANY SHOULDER HE CAN SAFELY TURN TO BECAUSE OF A CONCRETE PAVEMENT. THE CARS BEHIND STOPPED TO HELP HIM MOVE TO THE SIDE AS MUCH AS POSSIBLE, BUT WHEN HE SHIFTED TO "PARK" AND PUSHED "START", THE CAR IMMEDIATELY STARTED WITHOUT ANYTHING WRONG WITH IT. I AM FILING THIS COMPLAINT DUE TO THE RECENT RECALL YOU HAVE IDENTIFIED FOR BMW 3-SERIES 2007 COUPE. BMW WILL NOT FIX MY PROBLEM EVEN THOUGH IT IS VERY IDENTICAL TO THE NHTSA'S IDENTIFIED RECALL, DUE TO THE REASON THAT MY CAR WAS MANUFACTURED ON NOVEMBER 6, 2006 AND DID NOT MEET THE RECALL REQUIREMENT OF MARCH 2007 THROUGH JULY 2011. THEY WANT ME TO PAY FOR THE EXPENSIVE REPAIR. I AM ASKING FOR YOUR HELP IN EXTENDING THE DATES TO COVER MY CAR (IT WAS ON IT'S VERY EARLY STAGE OF PRODUCTION). MY CAR HAS NOT BEEN MODIFIED AT ALL AND IS STILL ALL ORIGINAL SPECIFICATION. I'M NOT SURE WHEN THE NEXT OCCURENCE MAY HAPPEN. IF IT INVOLVES A FAST FREEWAY COMMUTE, THERE IS A VERY BIG POSSIBILITY THAT OUR LIVES COULD BE IN DANGER. I NEED YOUR HELP FOR OUR SAFETY AND WILL NOT BUY BMW ANYMORE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512273May 15, 2013WHEELS
I HAD A TIRE WITH LOW PRESSURE. TOOK CAR IN TO REPLACE TIRES. TIRE SERVICE STATION ATTENDANT REFUSED TO MOUNT THE NEW TIRES DUE TO CRACKS IN THREE OF THE WHEELS. I HAVE NEVER HIT A POT HOLE NOR DRIVEN ON ROUGH PAVEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511714May 13, 2013ENGINE
THE VEHICLE ENGINE SHUT-OFFS IN MOTION. THE FIRST OCCURRENCE, THE VEHICLE WAS GOING 15MPH & THE ENGINE FAILED WHILE TURNING INTO A BLOCK (RESIDENTIAL AREA), AFTER IDLING ROUGH AND HIGH PITCH NOISE COMING FROM THE ENGINE. THE 2ND OCCURRENCE, THE ENGINE FAILED AFTER EXITING THE FREEWAY. THAT TIME, THE VEHICLE WAS STOPPED ON A HILL WHEN THE FAILURE OCCURRED. THE 3RD TIME, THE VEHICLE WAS AT A STOP WHEN THE ENGINE FAILED. ONCE THE FAILURE OCCURRED, THE VEHICLE WAS PLACE IN PARK MODE & RE-STARTED. THE ENGINE STARTED AGAIN & THE VEHICLE WAS DRIVEN HOME. NOTE: SINCE JANUARY 2012, THE VEHICLE HAS BEEN TO THE BMW SERVICE DEPARTMENT SEVERAL TIMES FOR IDLING ROUGH AND HIGH PITCH NOISE FROM ENGINE COMPLAINTS. THE ISSUE NOW HAS PROGRESS TO ENGINE FAILURE IN MOTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511767May 13, 2013AIR BAGS, SEATS
I PURCHASED MY BMW IN GERMANY!!! THERE WAS A RECALL FOR 2006 (I DRIVE A 2007) MODELS OF THIS VEHICLE FOR THE PASSENGER SEAT OCCUPANCY SENSOR MAT IN THE PASSENGER SEAT. WHEN THIS MAT BECOMES DEFECTIVE, IT DISABLES AIRBAG SYSTEMS IN THE VEHICLES. THIS HAS BEEN A KNOWN PROBLEM SINCE 2008 (WHEN THE RECALL WAS ISSUED), HOWEVER THESE CARS WERE PRODUCED FROM 2006-2008+ BEFORE THE RECALL WAS ISSUED. THE RECALL ONLY COVERS 2006 MODELS WHICH IS ABSOLUTELY RIDICULOUS. IF THE SAME EXACT VEHICLE CONTINUES TO BE PRODUCED WITH THE SAME DEFECTIVE PART THAT HAVE THE SAME PROBLEM, BUT YOU ONLY COVER ONE YEAR OF IT BEING PRODUCED WHEN THERE WERE THREE, WHAT GOOD IS THAT? WHY IS IT THAT I HAVE TO DRIVE AROUND IN A CAR THAT HAS A KNOWN DEFECTIVE AIRBAG SYSTEM BECAUSE OF THE DEFECTIVE DETECTION MAT AND BET ON MY LUCK THAT I DON'T GET IN A SERIOUS ACCIDENT AND BE CAUGHT WITH NO AIR BAGS FOR SAFETY. THIS IS A SERIOUS PROBLEM... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511759May 13, 2013AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE PASSENGER SIDE OCCUPANCY SENSOR IS A KNOWN PROBLEM AND I BELIEVE THAT THE WARRANTY EXTENSION HAS NOT COVERED ALL AFFECTED VEHICLES. MY BMW 2007 328 CONVERTIBLE HAS THE IDENTICAL PROBLEM AS IDENTIFIED BELOW. I HAVE REPAIRED IT AND IT HAS CONTINUED TO MALFUNCTION NUMEROUS TIMES SINCE, WHILE DRIVING AND WHILE STOPPED, CREATING A SAFETY ISSUE FOR ANYONE IN THE PASSENGER SIDE SHOULD THERE BE AN ACCIDENT. I BELIEVE THIS FAULTY PART MUST HAVE BEEN USED IN MY 2007 328 CONVERTIBLE. AUGUST 2008 -- BMW IS RECALLING 200,000 MY 2006 3 SERIES (SPORT SEAT), MY 2004-2006 5 SERIES (STANDARD AND SPORT SEAT), AND MY 2004-2006 X3 PASSENGER VEHICLES. A FATIGUE FAILURE OF THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT CAN OCCUR. IF THIS HAPPENS, THE FRONT PASSENGER AIR BAGS, WITH THE EXCEPTION OF THE HEAD PROTECTION SYSTEM, WILL BE DEACTIVATED AND THE AIR BAG WARNING LAMP AS WELL AS THE PASSENGER AIR BAG "ON-OFF" LAMP WILL BE ILLUMINATED. IN THIS SITUATION THE FRONT PASSENGER AIR BAGS WILL NOT DEPLOY EVEN IF A SUFFICIENTLY SEVERE ACCIDENT WOULD OCCUR AND OCCUPANT PROTECTION PROVIDED BY THE SYSTEM WOULD NOT BE POSSIBLE. BMW WILL ALSO EXTEND THE WARRANTY ON THESE VEHICLES TO 10 YEARS FROM FIRST REGISTRATION WITHOUT ANY MILEAGE LIMIT. OWNERS MAY CONTACT BMW AT 1-800-525-7417. BMW IS EXTENDING THE WARRANTY TO 10 YEARS FROM FIRST REGISTRATION WITHOUT ANY MILEAGE LIMIT TO THE FOLLOWING VEHICLES: MY 2006 6-SERIES, 3-SERIES (STANDARD SEAT), MY 2004-2005 Z4, MY 2004-2006 7-SERIES, MY 2006 X5, AND MY 2004-2006 5-SERIES (COMFORT SEAT). UNDER THE EXTENDED WARRANTY PROGRAM, THE OCCUPANT DETECTION MAT IN A VEHICLE THAT EXPERIENCES THIS SPECIFIC ISSUE WILL BE REPLACED AT NO CHARGE TO THE CUSTOMER. THIS RECALL WAS THE SUBJECT OF AN ENGINEERING ANALYSIS, EA08-001, CONDUCTED BY THE OFFICE OF DEFECTS INVESTIGATION. 08V384. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510862May 6, 2013ENGINE, ELECTRICAL SYSTEM, SEATS
APRIL 2013, A WARNING SIGNAL ON MY VEHICLE NOTIFIED ME THERE WAS A NEED FOR COOLANT. I SCHEDULED MAINTENANCE FOR 4/18/13. I INFORMED THEM OF THE COOLANT WARNING AND ALSO INQUIRED ABOUT RECALL NOTICES. ON 4/19/13, I CALLED WEBER BMW MYSELF TO CHECK THE STATUS, LOUIE INFORMED ME THERE WERE 3 RECALL NOTICES ON MY CAR THAT WERE APPARENT AND NEEDED TO BE REPAIRED, AND THAT THEY WOULD NEED TO HOLD MY CAR UNTIL MONDAY 4/22/13.I PICKED UP MY CAR ON 4/23/13 AND LOUIE INFORMED ME ALL THE RECALLS WERE FIXED AND MY CAR WAS GOOD TO TAKE HOME. ON 4/24/13, THE COOLANT WARNING SIGNALED AGAIN. THAT EVENING, MY CAR BEGAN TO EXERT EVEN MORE ISSUES THAN BEFORE! FIRST THE COOLANT WARNING, THEN WARNING TELLING ME TO DRIVE MODERATELY, THEN PULL OVER IMMEDIATELY ENGINE OVERHEATING. I PULLED THE CAR OVER, STOPPED THE ENGINE ALLOWING IT TO COOL DOWN, AND STARTING IT BACK UP, THE CAR WOULD NOT GO OVER 17 MPH. I CONTACTED WEBER BMW FOR ANOTHER SERVICE SCHEDULED FOR 4/30/13. A REPRESENTATIVE FROM WEBER BMW CONTACTED ME ON 4/29/13 AND INFORMED ME LOUIE ADVISED I CASUALLY STOP BY TO TOP OFF MY COOLANT,' AND THAT SHOULD RESOLVE MY PROBLEMS. I FOUND THIS RESOLUTION SKEPTICAL, LAZY, AND KNEW IT WOULD NOT BE ADEQUATE TO RESOLVE THE ISSUES WITH MY CAR. I STOPPED BY WEBER ON 4/29/13 AND THE SERVICE ADVISER ATTEMPTED TO 'TOP OFF MY COOLANT, WHEN WE BOTH NOTICED THE COOLANT SPILLING OUT OF THE OTHER SIDE OF THE ENGINE (I EMPHASIZE SPILLING AND NOT LEAKING). I WAS ADVISED NOT TO DRIVE THE VEHICLE. LOUIE CALLED ME ON 4/30/13 TO REPORTED A HOLE IN THE PART THAT WAS REPLACED PER THE RECALL CAUSING THE COOLANT TO SPILL OUT. HE LET ME KNOW THAT THE CAR WOULD BE READY NEXT DAY 5/1/13 FOR PICK UP. I DO NOT FEEL SAFE DRIVING THIS VEHICLE ANY LONGER. I PURCHASED THIS CAR 4/10/12, AND IT BEGAN SHOWING ISSUES OF POOR MANUFACTURING JUST SHY OF A YEAR, I ONLY HAVE 14,000MILES ON THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510703May 5, 2013ELECTRICAL SYSTEM
WENT TO UNLOCK DOORS WITH KEY FOB. ALL UNLOCKED BUT DRIVERS DOOR. HAD TO USE MANUAL KEY. ONCE INSIDE, RELOCKED DOORS AND THEN COULD NOT OPEN DRIVERS DOOR. ONLY WAY TO OPEN DRIVERS DOOR IS WITH MANUAL KEY FROM OUTSIDE. HUGE SAFETY ISSUE BMW! AND APPARENTLY A WELL KNOWN ONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510544May 3, 2013FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING, ATTEMPTING TO PASS A VEHICLE, I PRESS THE ACCELERATOR AND THE PEDAL HAD NO RESPONSE AND THE RPMS DROPPED. AFTER TRYING TO ACCELERATE, THE ENGINE DIES AND I DRIFT TO THE SIDE OF THE ROAD ATTEMPTING TO DODGE TRAFFIC AS THE CAR'S GAS PEDAL IS NOT RESPONDING. UPON PULLING OVER SAFELY, NEARLY HITTING CARS ALONG THE WAY I COME TO STOP ON THE SIDE OF THE ROAD. THE CAR THEN NO LONGER STARTS. CRANKING CAN BE HEARD BUT ENGINE DOES NOT TURN OVER OR START. HAD IT REPAIRED, THE REASON IS A FUEL PUMP FAILURE, FUEL PUMP MODULE FAILURE, AND BLOWN FUSE ON FUEL PUMP. CAR IS OUT OF WARRANTY AND COST TO REPAIR IS $1,800 AND A RISK TO MY SAFETY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510364May 2, 2013TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2012 BMW 328I EQUIPPED WITH GOODYEAR EFFICIENT GRIP RUN FLATS TIRES, LINE SIZE 225/45R/18. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE TIRE DEVELOPED A BUBBLE ON THE SIDE WALL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS CAUSED BY DRIVING OVER A POT HOLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE TIRES WERE REPLACED. THE DOT AND THE VIN NUMBERS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,393 AND THE CURRENT MILEAGE WAS 10,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10509954April 29, 2013AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 26 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL WERE BLINKING AND THE BRAKES SEIZED. THE FRONT PASSENGER AND DRIVER'S SIDE AIR BAGS THEN INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE MECHANIC PERFORMED A DIAGNOSTIC BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0