BMW 328i Complaints
2,583 consumer complaints on file.
- #10568826March 12, 2014ELECTRICAL SYSTEM, ENGINE
AT 65 MPH ON FREEWAY, SUDDENLY LOST POWER. VEHICLE IMMEDIATELY SLOWED TO ABOUT 10 MPH AS I PULLED OFF THE FREEWAY. CARS BEHIND NEARLY RAN ME OVER. DROVE SLOWLY TO BMW SERVICE WHO DIAGNOSED "WATER PUMP SHORT TO GROUND" CAUSING VEH TO LOSE POWER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568732March 12, 2014EQUIPMENT ADAPTIVE/MOBILITY, EXTERIOR LIGHTING
ONE OF THE REAR RIDE HEIGHT SENSORS CONTROLLING THE ADAPTIVE XENON HEADLIGHTS FAILED (BOLT BROKE). THIS CAUSED THE HEADLIGHTS TO AIM DOWN AT THE LIMIT OF THEIR ADJUSTMENT, EFFECTIVELY GIVING THE DRIVER ONLY 20 OR SO FEET OF VISIBILITY AT NIGHT. WE HAD TO USE THE HIGH BEAMS TO GET ANY REASONABLY VISIBILITY TO DRIVE SAFELY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10567484March 5, 2014SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 BMW 328I. THE CONTACT WAS HAVING PROBLEMS WITH THE BRAKING SYSTEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE CONTACT WAS LATER DRIVING APPROXIMATELY 5 MPH WHEN THE VEHICLE FAILED TO STOP AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10567287March 4, 2014ELECTRICAL SYSTEM
THE LOCKING DEVICE ON A 1997 BMW 328I INTERMITTENTLY MAKES IT IMPOSSIBLE FOR OCCUPANTS TO EXIT THE VEHICLE IF IT IS LOCKED WHILE OCCUPIED. THIS IS A SAFETY RISK, WHICH CREATES A HIGH DANGER AND SEVERITY OF RISK OF INJURY OR DEATH TO CONSUMERS AND/OR USERS OF THE VEHICLE IF AN OCCUPANT STAYS IN A VEHICLE THAT IS LOCKED. DESPITE KNOWLEDGE OF THIS SAFETY RISK, BMW FAILED TO CORRECT THIS DEFECT AND ADVISE OR WARN PURCHASERS OR POTENTIAL USERS, INCLUDING THE PURCHASERS, OWNERS AND/OR USERS OF THE SUBJECT 1997 BMW 328I, BY PROVIDING ADEQUATE WARNINGS AND/OR NOTICES OF THE SEVERE RISK OF INJURY OR DEATH IF AN OCCUPANT STAYS IN A VEHICLE THAT IS LOCKED. ON OR ABOUT SEPTEMBER 11, 2013, A HOT AND SUNNY DAY, A FEMALE YOUTH WHO WAS AN OCCUPANT OF A 1997 BMW 328I, BECAME TRAPPED IN THE SUBJECT 1997 BMW 328I THAT WAS LOCKED. IT WAS IMPOSSIBLE FOR THE YOUTH TO EXIT THE VEHICLE, AND SHE ULTIMATELY SUCCUMBED TO HEAT STROKE AND DIED WHILE TRAPPED IN THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 1
- #10566542February 28, 2014VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE WINDSHIELD WIPERS SUDDENLY BECAME INOPERABLE WHEN THE VEHICLE SWITCHED FROM ECO MODE TO NORMAL DRIVE MODE INDEPENDENTLY. THE CONTACT SHUT OFF THE VEHICLE AND ONCE RESTARTED, THE WIPERS REMAINED INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10566041February 26, 2014ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I TOOK MY CAR INTO EASTBAY BMW FOR A LIGHTBULB CHANGE (A TAIL/BRAKELIGHT) AND THE TECHNICIAN NOTICED THE HOUSING OF THE TAILLIGHT IS MELTING ON BOTH SIDES, NOT JUST THE ONE THAT NEEDED A LIGHT BULB CHANGE. HE MENTIONED IT WAS PART OF A RECALL AND THEN THE REPRESENTATIVE SAID, THAT MY CAR WASN'T INCLUDED IN THE RECALL. BMW HAS STATED THAT IT PROBABLY ISN'T THE LIGHT BULB AND THAT EVEN THOUGH THIS ISN'T SOMETHING THAT I HAVE CAUSED, THAT THEY ARE NOT RESPONSIBLE. THEY AGREED THAT THIS IS A FAULTY PART, BUT IS NOT COVERED UNDER ANY RECALL OR WARRANTY. BMW OFFERED TO PAY HALF THE REPAIRS WHICH MY RESPONSIBILITY IS $475, WHICH SEEMS LIKE THEY ARE ADMITTING SOME FAULT IN THE MATTER. I HAVE CALLED BMW CUSTOMER RELATIONS AND THE REPRESENTATIVE [XXX] SAID SHE ISN'T WILLING TO ESCALATE THE ISSUE BECAUSE SHE KNOWS IT WON'T GO ANYWHERE. IN ADDITION, I DID SOME RESEARCH AND THERE WERE OVER 241,000 BMW'S RECALLED FOR THIS SAME REASON THAT THE CARS WERE OLDER THAN MINE AND OUT OF WARRANTY. SINCE THIS IS OCCURRING ON BOTH SIDES AND NOT JUST ONE, IT SEEMS THAT PART, THE ELECTRICAL RECEPTACLE IS PRODUCING TOO MUCH HEAT ON BOTH SIDES AND THEREFORE MELTING THE TAILLIGHT WHICH IS A MAJOR SAFETY ISSUE AND SHOULD BE CONSIDERED PART OF ANOTHER RECALL & THEREFORE FIXED AT NO COST TO THE CONSUMER. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10565196February 20, 2014STEERING
STEERING WHEEL LOCK SIGN KEEPS APPEARING AND LOCKING ME OUT OF THE CAR. THIS HAS HAPPENED 4 TIMES IN THE LAST TWO WEEKS AND HAS LEFT ME STRANDED EVERY TIME AND 3 OF THE TIMES A TOW TRUCK WAS UNABLE TO REACH MY CAR TO TOW IT. I HAVE HAD IT AT THE DEALER FOR A WEEK NOW AND THE SIGN HAS NOT POPPED UP FOR THEM SO THEY SAY THEY CAN NOT DO ANYTHING. WHEN I DROPPED OFF THE CAR TO THEM AFTER BEING STUCK FOR 45 MIN, AS SOON AS I PARKED IT AT BMW THE SERVICE WOMAN TRIED TO GO INTO IT AND START IT AND IT SHOWED THE SIGN. THE SERVICE TEAM HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM. SO I AM PICK UP THE CAR TODAY WITH NOTHING THAT HAS BEEN DONE TO IT AND IT WILL MOST LIKELY HAPPEN AGAIN IN THE NEXT COUPLE OF DAYS SINCE IT WILL BE DRIVEN NORMALLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10565200February 20, 2014ENGINE
I HAVE HAD NUMEROUS PROBLEMS WITH OVER HEATING. EVERY TIME I HAVE TAKEN IT TO THE DEALER FOR THIS PROBLEM THEY HAVE FOUND MULTIPLE LEAKS AND THE MANIFOLD CRACKED (NOT DIAGNOSED IN ONE VISIT THESE WERE FOUND AFTER MULTIPLE VISITS). IT STILL DOES IT AND NOW THEY CLAIM THEY CANNOT FIND ANYTHING. THEY WANT PROOF THAT THIS IS ACTUALLY HAPPENING SO I AM GOING TO FILM IT WHEN IT HAPPENS TO ME AGAIN. THE INCIDENT THAT HAPPENED ON 12/31/13, I WAS DRIVING ON A ROAD TO GET TO A RESORT, THIS ROAD WAS NOT ELEVATED IN ANYWAY IT WAS LEVEL. IT HAPPENS EVERY MONTH OR SO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10564110February 19, 2014SUSPENSION, AIR BAGS, VEHICLE SPEED CONTROL
2011 BMW 328I. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION. *SMD THE CONSUMER STATED AFTER THE VEHICLE WAS PURCHASED, SHE NOTICED WHEN DRIVING AT A SPEED OF 10 MPH OR LOWER, APPLYING THE BRAKE, OR PULLING INTO A PARKING SPACE, THE VEHICLE WOULD SURGE FORWARD UNEXPECTEDLY. THE CONSUMER EXPERIENCED THE SAME SURGING FOR A SECOND TIME, AS SHE PULLED INTO A PARKING SPACE. THE VEHICLE WENT OVER A CURB AND INTO SOME BUSHES. AS A RESULT, SHE RECEIVED WHIP-LASH TO HER NECK AND SLIGHTLY BRUISED HER ELBOWS, KNEES AND HURT HER CHEST ON THE STEERING WHEEL. BMW SENT AN ENGINEER TO INSPECT THE VEHICLE AND CONCLUDED NOTHING WAS WRONG WITH THE VEHICLE. AFTER PICKING UP THE VEHICLE A WEEK LATER, THE CONSUMER AND HER HUSBAND CONTINUED TO EXPERIENCE THE SAME ISSUE. A MONTH LATER, THE CONSUMERS HUSBAND PULLED INTO A PARKING SPACE WHEN THE VEHICLE UNEXPECTEDLY SURGED FORWARD AND HIT A PARKED SUV IN FRONT OF HIM, WHICH CAUSED DAMAGE TO THE FRONT BUMPER. THE VEHICLE WAS RETURNED TO THE DEALER, WHERE THEY KEPT IT FOR TWO WEEKS. THE DEALER STATED THE VEHICLE WAS FINE AND IT WAS READY FOR PICK-UP. HOWEVER, TWO DAYS LATER, THE VEHICLE SURGED AGAIN, AS THE CONSUMER WAS APPROACHING A STOP LIGHT. *JB THE CONSUMER STATED THE VEHICLE HAS BEEN INSPECTED THREE TIMES, WITHOUT ANY SUCCESS OF FINDING THE PROBLEM. THE MECHANISM/GEAR WOULD SHIFT WHEN DRIVING AT A LOW SPEED OR RIDING THE BRAKE AT A LOW SPEED WHEN COMING TO A STOP. ALSO, THE VEHICLE SAGGED ON THE RIGHT SIDE, WHICH HAS BEEN ACKNOWLEDGED BY THE MECHANICS, BUT IT CANNOT BE FIXED. UPDATED 05/13/14. *JB UPDATED 06/10/14
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10564301February 13, 2014STRUCTURE, ELECTRICAL SYSTEM
I WAS TRAPPED INSIDE MY VEHICLE WITH THE DRIVER'S SIDE DOOR UNABLE TO UNLOCK. I COULD NOT USE THE MANUAL DOOR HANDLE ON THE INSIDE OR OUT. THE INTERIOR DOOR OPEN BUTTON LOCATED ON THE DASHBOARD WOULD NOT UNLOCK THE DRIVER'S SIDE DOOR. THE KEY FOB WOULD NOT UNLOCK IT. I FINALLY HAD TO MANEUVER ACROSS THE CENTER CONSOLE AND SLIDE OUT THROUGH THE PASSENGER DOOR. I WAS SCARED AND FRUSTRATED. IT WAS DARK AND IN AN EMPTY PARKING LOT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560827January 21, 2014SERVICE BRAKES
WHILE PARKING CAR ACCELERATED - WOULD NOT STOP. WENT THROUGH PARKING LOT, OVER RAILROAD TIES AND WENT ACROSS STREET - BRAKES WOULD NOT WORK, AIR BAGS DID NOT DEPLOY. ONLY THING THAT STOPPED THE CAR WAS THE GATE THAT IT CRASHED INTO - 2 DAYS PRIOR TO THIS, CAR SHUT OFF WHILE AT A RED LIGHT - TOTALLY SHUT DOWN, NEXT DAY (DAY BEFORE ACCIDENT) RADIO PANEL FROZE - COULD NOT CHANGE CHANNEL OR ANYTHING - ALMOST LIKE ELECTRIC SYSTEM FROZE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560439January 17, 2014STEERING
I WAS DRIVING MY 328I WITH 48K MILES AND THE ELECTRONIC STEERING WHEEL LOCK ICON CAME UP ON THE DASH PANEL. IT KEPT GIVING THE WARNING THAT THE STEERING WHEEL WILL LOCK AND IF I TURN THE CAR OFF AND I WON'T BE ABLE TO START IT. I DROVE IT HOME AND WHEN I TURNED THE CAR OFF, I WAS ABLE TO CRANK IT BACK UP AND HAD NO PROBLEM WITH STEERING IN TEST DRIVE. DEALER TOLD ME THAT I NEED TO REPLACE THE COLUMN BECAUSE IT COULD ACTUALLY LOCK. THIS WOULD BE DISASTROUS ON A FREEWAY IN SOUTHERN CAL WHERE I LIVE. THIS IS A DEFECT IN THE BMW 328I MODELS BECAUSE I AM READING OTHER ONLINE POSTS STATING THE STEERING DID LOCK. I AM FILING THIS COMPLAINT, HOPING THAT ANY SUBSEQUENT INVESTIGATION BY THE NHTSA WILL SEE THIS IS A REAL SAFETY ISSUE AND BMW KNOWS THERE IS A PROBLEM THAT COULD RESULT IN A SERIOUS ACCIDENT YET THEY WON'T ISSUE A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560135January 15, 2014SERVICE BRAKES
INTERMITTANT LOSS OF BRAKE ASSIST RESULTING IN REAR END COLLISION. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558332January 3, 2014ELECTRICAL SYSTEM
THIS VEHICLE WAS PURCHASED USED AND BEFORE THE MANUFACTURER'S 50,000 MILE WARRANTY PERIOD EXPIRED. SINCE 1/2013, THIS VEHICLE HAS BEEN IN AND OUT OF THE SERVICE SHOP FOR IGNITION COIL ISSUES. SINCE JANUARY 2013, THIS VEHICLE HAS HAD 3 IGNITION COILS REPLACED, ONE DURING THE EXTENDED WARRANTY, ONE THAT I PAID FOR AND ONE THAT WAS COMPLETED GRATIS. MY CONCERN IS THAT THIS APPEARS TO BE SOME TYPE OF MANUFACTURER'S DEFECT AND I AM VERY CONCERNED ABOUT MY SAFETY. SO MUCH SO THAT I CONTACTED BMW NORTH AMERICA DURING THE WEEK OF DECEMBER 26, 2013 AND SPOKE WITH [XXX]. WHEN I ASKED TO SPEAK WITH THE PRESIDENT OF BMW NORTH AMERICA, I WAS TOLD BY [XXX] THAT THERE WOULD BE NO FURTHER ESCALATION BEYOND HER BECAUSE HER JOB WAS TO RESOLVE ISSUES AND SHE BASICALLY PUSHED MY CONCERN ASIDE AS THE WIND BLOWS LEAVES. THIS IS A MAJOR SAFETY ISSUE THAT BMW NEEDS TO RESOLVE IMMEDIATELY BEFORE SOMEONE LOSES THEIR LIFE. I HAVE DONE RESEARCH ON THE INTERNET AND HAVE FOUND THAT THIS IS AN ONGOING ISSUE WITH BMW'S WHICH I HAVE NOW COME TO UNDERSTAND = BRING MORE WORRY. I HAVE OWNED OVER 10 CARS IN MY LIFETIME AND NEVER HAVE I EXPERIENCED SO MANY TRIPS TO THE REPAIR SHOP!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558003December 31, 2013ELECTRICAL SYSTEM, ENGINE
TL* I WAS DRIVING ON WHEN MY CAR CAUGHT FIRE. THE FIRE BROKE OUT INSIDE THE CABIN, DIRECTLY BEHIND THE REAR PASSENGER-SIDE SEAT. I BELIEVE THIS FIRE COULD HAVE BEEN EASILY AVOIDED IF THE SONNEN BMW SERVICE DEPARTMENT HAD PERFORMED THEIR JOB MORE DILIGENTLY. A WEEK BEFORE THE FIRE, I BEGAN TO SMELL A BURNING RUBBER ODOR WHEN I TURNED ON MY HEATER/DEFROSTER. I IMMEDIATELY DROVE THE CAR TO SONNEN BMW. THE SERVICE ADVISOR RESPONDED THAT IT WAS NOT BMW'S PROBLEM. I BROUGHT THE CAR BACK INTO BMW FOR SERVICE. I ALSO MENTIONED REPEATEDLY THAT I SMELLED BURNING RUBBER WHENEVER I TURNED ON THE HEATER/DEFROSTER. BMW KEPT THE CAR FOR A WEEK. APPARENTLY, BECAUSE I MENTIONED THE HEATER, BMW GOT FIXATED ON LOOKING FOR THE PROBLEM WITHIN THE HEATING DUCTS AND NEVER THOUGHT TO CHECK THE ELECTRICAL SYSTEM. AFTER HAVING THE CAR FOR A WEEK, THEY TOLD ME THAT THEY HAD DETERMINED THAT THE CAUSE OF THE ODOR WAS A LEAF THAT HAD GOTTEN SUCKED INTO THE BLOWER ASSEMBLY. THEY CHARGED ME $320 TO OPEN THE ASSEMBLY AND CLEAN OUT THE LEAVES. WHEN I PICKED UP THE CAR I INSISTED TO SPEAKING WITH ONE OF THE SERVICE MANAGERS, AS THIS MADE NO SENSE TO ME. I POINTED OUT THAT BURNING LEAVES DO NOT SMELL LIKE BURNING RUBBER, AND I DOUBTED THIS WAS THE CAUSE OF THE PROBLEM. THE SERVICE MANAGER INSISTED THAT THEY WERE UNABLE TO FIND ANYTHING ELSE WRONG WITH THE VEHICLE AND THAT, AFTER CLEANING OUT THE BLOWER ASSEMBLY, THEY WERE UNABLE TO DUPLICATE THE ISSUE. IT IS APPARENT TO ME THAT BMW NEVER ONCE TURNED ON THE DEFROSTER DURING THE WHOLE TIME THEY HAD THE CAR'EVEN THOUGH I INDICATED THAT THIS WAS PART OF THE ISSUE. IF THEY HAD, THEY WOULD HAVE IMMEDIATELY REPLICATED THE ISSUE AND KNOWN THAT IT HAD NOTHING TO DO WITH LEAVES IN THE BLOWER. RATHER THEN APOLOGIZING, THE ASSISTANT MANAGER IMMEDIATELY TRIED TO SHIFT THE BLAME BE STATING THAT WE TOLD THEM THE ODOR WAS COMING FROM THE HEATING DUCTS.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10557205December 25, 2013POWER TRAIN
I HAD A POWERTRAIN MALFUNCTION LIGHT COME UP THE FIRST WEEKEND AFTER I LEASED THE CAR, WITH BARELY 250 MILES ON THE ODOMETER! REPAIRS WERE DONE AT A BMW AUTHORIZED SERVICE CENTER, THE CAR NOW HAS 6000 MILES, AND THE ISSUE IS BACK! THIS IS THE 2ND TIME WITHIN THE LAST 6 MONTHS THIS CAR HAS HAD POWERTRAIN WARNINGS POP UP. ITS CHRISTMAS DAY, AND I HAVE A BRAND NEW CAR (BARELY 6MONTHS OLD THAT IS), YET I CANNOT DRIVE IT. THERE SHOULD BE NO REASON FOR A BRAND NEW LUXURY CAR TO BREAKDOWN TWICE FOR THE SAME REASONS WITHIN 6 MONTHS. I GOT LUCKY THE CAR DID NOT SHUTDOWN ON ME AND I WAS CLOSE TO HOME SO I COULD LIMP BACK HOME AND HAVE IT TOWED. I HAVE HEARD OF OTHERS HAVING THE SAME ISSUE AND THEIR CAR SHUTTING DOWN IN THE MIDDLE OF THE FREEWAY. BMW IS SELLING A SUB STANDARD, UNTESTED PRODUCT, THAT IS POTENTIALLY UNSAFE. THIS NEEDS TO BE INVESTIGATED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557134December 24, 2013POWER TRAIN, ENGINE
BOUGHT BRAND NEW 2012 328I. WITHIN 2 MONTHS ENGINE MALFUNCTION WARNING WOULD SHOW UP AND CAR WOULD GO INTO "LIMP MODE" AND BARELY DRIVE ABLE. SOMETIMES COULD BE RESET BY TURNING OFF, THEN BACK ON. HAPPENED MULTIPLE TIMES, AND EVERY TIME THE DEALER TOLD ME NO ONE ELSE WAS HAVING THIS PROBLEM. THEY BLAMED THE FUEL INJECTORS AND REPLACED THEM MULTIPLE TIMES. IT WAS IN THE SHOP A TOTAL OF 6 TIMES FOR SAME "DRIVE TRAIN MALFUNCTION" WARNING. I MADE THEM BUY THE CAR BACK FROM ME, ASSUMING IT WAS A FLUKE WITH THE CAR, BECAUSE THEY CONTINUED TO ASSURE ME THAT NO ONE ELSE WAS HAVING THIS PROBLEM, ANYWHERE, I BOUGHT A BRAND NEW 2013 328I. WITHIN A MONTH I HAD THE SAME PROBLEM. EXCEPT THIS TIME IT WAS WORSE. IT COULDN'T BE FIXED BY TURNING IT OFF THEN BACK ON. EVERY TIME IT HAPPENED, 3 TIMES NOW, IT HAS REQUIRED A TRIP TO THE DEALERSHIP FOR THE EXACT SAME "DRIVETRAIN MALFUNCTION" WARNING. THEY STILL SAY THERE'S NO PROBLEM. WHEN IT HAPPENS THE ENGINE SHAKES VIOLENTLY AND THE CAR WILL BARELY RUN 55MPH IF PUSHED. THIS IS A CONSISTENT PROBLEM THAT IS BEING IGNORED BY BMW. EVERY TIME I HAVE TO TAKE THE CAR IN THEY SAY THEIR "GUIDELINES" JUST CALL FOR A COMPUTER RESET, AND THAT IT HAS BEEN FIXED, ONLY TO LEAVE ME ON THE SIDE OF THE ROAD A MONTH LATER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557075December 23, 2013ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 74,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556958December 22, 2013ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SEVERAL TIMES THROUGHOUT THE DAY AFTER THE CAR WAS PARKED, IT WAS DIFFICULT TO START AND HE BATTERY INDICATOR CAME ON A FEW TIMES. THE FINAL TIME AFTER DRIVING FROM CONNECTICUT TO QUEENS NY, I WAS IN A FRIENDS DRIVEWAY AFTER DROPPING THEM OFF FROM THE AIRPORT, THE CAR WOULD NOT START EVEN THOUGHT THE LIGHTS WERE WORKING. EVENTUALLY ALL POWER WAS LOST. I HAD TO HAVE CAR PUSHED OUT IF THE DRIVING AND ON TO THE STREET. ALSO TO NOTE EARLIER I WAS CHARGING MY CELL PHONE, BUT IT STOPPED CHARGING. I WENT AND PURCHASE A NEW CHARGED (USB ADAPTOR) WHICH DID NOT WORK EITHER, BUT WORKED WHEN I HOOKED IT UP TO THE COMPUTER. THE TOW TRUCK PERSON WAS NOT ABLE TO GET THE CAR STARTED WITH A JUMP, AND INDICATED THAT IT APPEARED TO BE AN ELECTRICAL ISSUES. I REVIEWED THE INTERNET TO SEE WHAT THE PROBLEM COULD BE SINCE MY CAR HAS SUCH LOW MILAGE, AND NOTICED THERE WAS A RECALL ON MY VEHICLE YEAR AND MODEL FROM FEBRUARY 2013. I DON'T KNOW IF THIS IS THE SAME, BUT IT SOUNDS SIMILAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10556164December 16, 2013ELECTRICAL SYSTEM
TL - THE CONTACT OWNS A 2009 BMW 328 CONV. THE CONTACT STATED THAT BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRES CONNECTED TO THE A/C HEATER BLOWER AND FUSES BOX WERE BURNING CAUSING IT TO MALFUNCTIONED. AS A RESULT RESULT, THE A/C HEATER BLOWER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000. PM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0