BMW 328i Complaints

2,583 consumer complaints on file.

#10538526September 3, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS DOOR LOCKED AS NORMAL WHEN CAR REACHED A CERTAIN SPEED BUT MADE A WEIRD NOISE. NOW IT WILL NOT UNLOCK WITH KEYLESS OR UNLOCK BUTTON ON DASH OF CAR. WILL ONLY UNLOCK MANUALLY. DOOR LOCK ACTUATOR??? I HAVE HEARD THIS IS A COMMON PROBLEM WITH THESE CARS... I HOPE THEY ARE COVERED WITH A RECALL SOON! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541737September 3, 2013
ENGINE
ON AUGUST 31ST, I WAS DRIVING ON THE FREEWAY IN THE NUMBER 2 LANE AT 70 MPH WHEN THE TEMPERATURE OVERHEAT LIGHT CAME ON AND I EXPERIENCED AN IMMEDIATE LOSS OF POWER AND WAS FORCED TO NAVIGATE THE VEHICLE ACROSS SEVERAL BUSY LANES TO THE SHOULDER. I ALLOWED THE VEHICLE TO COOL DOWN, ADDED SOME WATER AND I ATTEMPTED TO DRIVE THE VEHICLE TO THE CLOSEST DEALER 5 MILES AWAY. UPON ENTERING THE FREEWAY AGAIN THE VEHICLE IMMEDIATELY EXPERIENCED THE SAME SYMPTOMS AND I WAS FORCED TO TOW THE VEHICLE TO THE LOCAL DEALERSHIP. I WAS TOLD ON SEPTEMBER 3RD, THE ELECTRIC WATER PUMP HAD FAILED. THE BMW DEALERSHIP QUOTED $1332.00 TO REPAIR. UPON FURTHER RESEARCH IT IS APPARENT THAT THIS IS A COMMON ISSUE WITH THE BMW'S RIGHT AFTER THE VEHICLE FALLS OUTSIDE OF WARRANTY. THIS LOSS OF POWER IS A SERIOUS SAFETY ISSUE AS THIS INCIDENT OCCURRED WITHOUT WARNING AND AT HIGH SPEED WITH HEAVY TRAFFIC. DUE TO THE NATURE OF THIS LOSS OF POWER AND THE COMMON OCCURRENCE I WOULD RECOMMEND A RECALL OR AN EXTENDED WARRANTY TO BE ISSUED FOR THIS KNOWN PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537991August 29, 2013
POWER TRAIN
I STARTED THE CAR AND REVERSED OUT OF MY DRIVEWAY, THEN PROCEEDED TO A VERY BUSY INTERSECTION WITHOUT STOP LIGHT. I ACCELERATED TO MERGE WITHF TRAFFIC AND ALL OF THE SUDDEN MY POWER WAS CUT DRAMATICALLY AND THE CAR DISPLAYED A DRIVE TRAIN MALFUNCTION ERROR. THIS PREVENTED ME FROM ACCELERATING AT THE CORRECT SPEED AND ALMOST CREATED AN ISSUE WITH THE VEHICLES BEHIND ME. I THEN HAD TO PICK MY CHILD UP SCHOOL AND THE CAR CONTINUES TO BEHAVE POORLY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537145August 25, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BRAKE LIGHTS WARNING "BRAKE LIGHT FAILURE" KEEPS BEING DISPLAYED ACROSS THE CONTROL PANEL. I CLEAN THE TAIL LIGHTS AND BRAKES LIGHTS AND THE LIGHTS DID ILLUMINATE PROPERLY AFTERWARDS, THE WARNING GOES AWAY. THEN THE NEXT TIME I GET IN THE CAR A DAY LATER THE CONTROL SAYS "1 BRAKE LIGHT FAILURE" THEN THE NEXT DAY SAYS "BRAKE LIGHT FAILURE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537146August 25, 2013
STRUCTURE:BODY:TRUNK LID
WHILE DRIVING AT ANY SPEED AND WITHOUT ANY WARNING THE TRUNK OPENED UP. NOW THE TRUNK IS SHUT AND WILL NOT OPEN AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536758August 22, 2013
EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE DOOR ACTUATOR SYSTEM ON MY 2007 BMW 3281 HAS FAILED TWICE, ONCE LOCKING ME IN AND THE OTHER TIME IMMOBILIZING THE CAR AND STRANDING ME FOR SEVERAL HOURS.I NOTICED THE FIRST FAILURE WHEN I STOPPED FOR GAS & COULD NOT OPEN THE FUEL FLAP. I DROVE TO THE DEALER BUT THE DRIVER SIDE DOOR WOULD NOT OPEN, EITHER ELECTRONICALLY OR MANUALLY, AND THE WINDOWS WOULD NOT LOWER AND THE OTHER THREE DOORS WOULD NOT OPEN. FORTUNATELY, THE SUN ROOF WAS NOT ON THE DOOR CIRCUIT & I WAS ABLE TO TOSS OUT THE FOB KEY FOR SOMEONE TO OPEN THE DRIVER DOOR AND LET ME OUT. A MECHANIC REPLACED THE 15 AMP FUSE IN THE DOOR CIRCUIT WITH A 20 AMP FUSE AND SENT ME ON MY WAY. CONCLUSION: THIS CAR IS A DEATH TRAP WAITING TO HAPPEN. THE SECOND INCIDENT OCCURRED AS I DROVE HOME AFTER A STATE INSPECTION. WHEN I PARKED AND HIT THE FOB LOCK BUTTON, I HEARD A MUFFLED NOISE. THE FUSE HAD BLOWN AGAIN. I UNLOCKED THE CAR WITH THE FOB KEY AND AFTER MUCH TIME AND GREAT EFFORT, I INSTALLED A ANOTHER 20 AMP FUSE. BECAUSE THE PASSENGER DOOR WON'T OPEN WHEN THE CIRCUIT BLOWS, REPLACING THE FUSE IS VERY DIFFICULT, NEXT TO IMPOSSIBLE. IT REQUIRES AGILITY, KNOW-HOW, AND GOOD CONDITIONS--NOT SOMETHING YOU CAN COUNT ON IN THE GENERAL POPULATION. WHAT CAN BE DONE ABOUT THIS DANGEROUS CONDITION: GO BACK TO MECHANICAL LOCKING, ELECTRONIC LOCKING IS A BAD SOLUTION AT LEAST, YOU CAN GET OUT OF THE CAR. SECOND: REQUIRE BMW TO RECALL THE ORIGINAL ACTUATORS AND REPLACE THEM WITH NEW DESIGNS THAT, IF THEY TOO FAIL, THEY FAIL IN A DOOR-OPEN MODE. AT THE VERY LEAST, CAR MANUFACTURERS SHOULD BE REQUIRED TO OFFER BUYERS A CHOICE BETWEEN MECHANICAL AND ELECTRONIC DOOR OPENING. LIVES ARE AT STAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535523August 15, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS FOR DIAGNOSIS BUT NO CAUSE FOR FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535539August 15, 2013
AIR BAGS, SEAT BELTS
I OWN A 2007 328I ,RECENTLY MY CAR HAS BEEN GIVING ME AN ERROR MESSAGE DUE TO THE FRONT PASSENGER AIR BAG SENSOR. WHENEVER, A PASSENGER SITS IN THE FRONT IT, A LIGHT TURNS ON LETTING ME KNOW THAT THE AIRBAG IS OFF. THIS MEANS THAT IN CASE OF A SERIOUS CAR ACCIDENT THE AIRBAG WILL NOT DEPLOY AND THE PASSENGER'S LIFE WILL BE AT RISK. AFTER THE ERROR MESSAGE I DID SOME RESEARCH AND FOUND OUT THAT THE ISSUE IS VERY COMMON IN THE 3-SERIES. BMW ACTUALLY DID A VOLUNTARY RECALL BUT IT ONLY INVOLVED 2006 3-SERIES. HOWEVER, I AM EXPERIENCING THE SAME ISSUE THAT THE RECALL WAS ABOUT. I TOOK MY CAR TO BMW PACIFIC IN GLENDALE AND INFORMED ME THAT THEY WOULD NOT BE ABLE TO HELP ME SINCE MY CAR WAS NOT PART OF THE RECALL. HERE IS THE RECALL THAT BMW ANNOUNCED: "STATEMENT ON VOLUNTARY RECALL INVOLVING FRONT PASSENGER SEAT SENSOR MAT ON U.S.A. MODEL BMWS - AUGUST 13, 2008 TODAY, BMW ANNOUNCED A VOLUNTARY RECALL REGARDING THE FRONT PASSENGER AIR BAG SEAT SENSOR MAT INVOLVING APPROXIMATELY 200,000 MODEL YEAR 2004-06 VEHICLES. AFFECTED ARE CERTAIN MODEL YEAR 2006 3-SERIES, MODEL YEAR 2004-06 5-SERIES, AND MODEL YEAR 2004-06 X3 VEHICLES, DEPENDING UPON SEAT TYPE. BMW HAS FOUND THAT THE SENSOR MAT MAY BECOME DAMAGED DURING VEHICLE USAGE DEPENDING UPON THE MANNER AND FREQUENCY OF THE FRONT PASSENGER'S ENTRY AND EXIT. LINK: HTTP://WWW.BMWUSA.COM/STANDARD/CONTENT/CONTACTUS/VOLUNTARYRECALL.ASPX I DON'T UNDERSTAND WHY BMW ONLY COVERED 06 MODELS WHEN 07 MODELS ARE EXPERIENCING THE SAME EXACT ISSUE. I FEEL THAT THIS IS VERY IRRESPONSIBLE AND NEGLIGIBLE ON THEIR PART. I REALLY HOPE THAT YOU CAN HELP ME OUT WITH THE ISSUE THAT I AM EXPERIENCING AND INCLUDE MY CAR IN THE RECALL. I HAVE A WIFE AND DAUGHTER THAT RIDE WITH ME AND THE LAST THING I WANT IS FOR ANYONE TO GET SERIOUSLY HURT OVER SOMETHING THAT CAN BE PREVENTED BY BMW. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533945August 6, 2013
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I WAS GOING ABOUT 50 TO 55 MPA WHEN MY TEMP LIGHT CAME ON, WITHIN A FEW SECONDS MY CAR LOST SPEED RAPIDLY AND COMPLETELY QUIT LOCKING EVERYTHING UP ON A BUSY HIGHWAY. I BOUGHT THE CAR AS A CERTIFIED PRE-OWNED WITH 100,000 MILE WARRENTY.WHEN I CALLED CENTURY BMW DEALER IN HUNTSVILLE, AL WHERE I PURCHASED IT I WAS TOLD MY WARRANTY WENT OUT TWO MONTHS AGO ON 5/15 ACCORDING TO DATE OF SHIPMENT, A FEW DAY'S BEFORE I HAD RECEIVED A NOTICE THAT MY FACTORY WARNING MAY BE EXPIRING BASED ON TIME AND MILES IT STATED THAT AVAILABLE COVERAGE EXPIRES ON 8/23/2013 WHICH WAS 21 DAY'S AFTER DATE OF FAILURE. I WAS TOLD THAT WAS TIME I HAD TO BUY ANOTHER EXTENDED WARRANTY, THAT IS NOT WHAT THE STATEMENT SAID.WHEN TOWED TO SHOP IT WAS THE WATER PUMP AND THERMOSTAT AT A COST OF $1,212.11 PLUS TOWING CHARGE THAT I DO NOT HAVE A BILL ON YET WHICH SHOULD HAVE ALSO BEEN COVERED. I AM JUST LUCKY THAT NO ONE BEHIND ME SLAMMED INTO THE REAREND OF CAR OF LUCKILY NOT TURNING IN ONCOMING TRAFFIC SINCE THERE WAS NO WARNING EXCEPT SECONDS BEFORE IT STOPPED COLD. I HAD TOOK THE CAR IN BEFORE BECAUSE I SMELLED ANTI-FREEZE AND WAS TOLD THERE WAS NO PROBLEM, AND HAVE AT TIMES SINCE THEN SMELLED ANTI-FREEZE BUT SINCE I HAD IT CHECKED OUT JUST THOUGHT MAYBE IT WAS SOMETHING ABOUT THAT MODEL. I HAVE SINCE FOUND OUT THIS WAS A COMMON PROBLEM WITH THIS MODEL, SO WHY WAS THEIR NO RECALL STATING THE DANGER OF THIS HAPPENING. AND WHY ARE THEY NOT HONORING THEIR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533518August 4, 2013
ELECTRICAL SYSTEM
GM5 CONTROL MODULE DOOR LOCK FAILURE. INTERMITTENT FAILURE, USUALLY IN HOT OR HUMID WEATHER, CAUSES DOOR UNLOCKING TO FAIL USING EITHER THE KEY FOB OR THE CONSOLE BUTTON. WHEN THIS OCCURS, THE DOORS CANNOT BE UNLOCKED FROM THE INSIDE. ONLY THE DRIVER DOOR CAN BE UNLOCKED USING THE PHYSICAL KEY INSERTED FROM THE OUTSIDE OF THE DOOR! THERE ARE ENTIRE WEBSITES, MESSAGE BOARDS, AND EVEN MICRO-BUSINESSES DEDICATED TO FIXING THIS FLAW IN THE GM5 CONTROL MODULE, BUT I FEEL THIS IS ALSO A VERY DANGEROUS SAFETY ISSUE AS PASSENGERS CANNOT EXIT THE VEHICLE WHEN THIS MALFUNCTION OCCURS. IN AN EMERGENCY, THE ONLY OPTION WILL BE TO ROLL DOWN THE WINDOWS AND CRAWL OUT OR BREAK A WINDOW IF THE WINDOW CONTROLS ALSO FAIL, AS SOME PEOPLE ALSO REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532679July 30, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED NUMEROUS TIMES OVER THE COURSE OF THREE YEARS. THE VEHICLE WAS REPEATEDLY TAKEN TO DEALERS FOR DIAGNOSTICS AND DURING THAT TIME, THE BATTERY, FUEL PUMP, AIR FLOW SENSOR, TWO CAM SENSORS, CRANK SENSOR, ECU AND HARNESSES WERE ALL REPLACED. THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532780July 30, 2013
ENGINE
CAR HAS HORRIBLE LIFTER TICKING NOISE. STARTED AROUND 58K MILES, NOW UP TO 61K. BMW KNOWS ABOUT THIS ISSUE AND HAVE EVEN WENT AS FAR AS ISSUING A NEW (REVISION IN 2009) SERVICE BULLETIN AND REDESIGNING THE HEAD AND LIFTERS. THEY DON'T WANT TO ISSUE A RECALL NOTICE FOR THEIR OWN DESIGN FLAW BECAUSE OF THE COST ASSOCIATED WITH REPLACING THESE PARTS. I CHANGE THE OIL EVERY 3K MILES AND HAVE BEEN NOTICING FERROUS METAL FLAKES IN THE FILTER CAUSED BY THE LIFTERS BEING STARVED OF OIL DUE TO THE OIL PORTS IN THE HEAD BEING TOO SMALL TO ALLOW ADEQUATE OIL FLOW TO THEM. ONE WOULD EXPECT A BMW TO LAST A LITTLE BIT LONGER THAN 60K MILES BEFORE ANY ISSUES LIKE THIS ARISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531741July 25, 2013
UNKNOWN OR OTHER, EQUIPMENT ADAPTIVE/MOBILITY
THE BMW 328 2013 HAS A TECH DESIGN FLAW WHICH WILL LEAD TO A POSSIBLE FATAL ACCIDENT. THE SCREEN WHICH SHOWS TELEPHONE NUMBERS OR RADIO OR NAVIGATION DIRECTIONS IS PLACED IN SUCH A POSITION THAT THE DRIVER CANNOT READ THE SCRIPT ON THE SECONDARY AND TERTIARY WORDS WHEN THE VEHICLE IS TRAVELING IN SUNLIGHT WE LIVE IN FLORIDA AND WHERE THE SUN IS BRIGHT AND IF YOU ARE DRIVING AND WANT TO MAKE A PHONE CALL WITHOUT HOLDING A CELL PHONE YOU CAN HAVE AN ACCIDENT SINCE YOU CANNOT SEE THE WORDS OR ICONS THAT ARE FLASHED ON THE SCREEN. THE SCREEN WASHES OUT THE SAME AS AN IPHONE WHEN IT IS IN THE SUNLIGHT THE PLACEMENT OF THE SCREEN IN THE 2013 BMW 328 IS A HAZARD AND IF NOT CHANGED TO A SHADED POSITION ON THE DASH WILL LEAD TO MANY UNFORESEEN ACCIDENTS THERE SHOULD BE A RECALL ON THIS MODEL TO HAVE THIS CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531868July 25, 2013
SEAT BELTS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I TOOK THE CAR INTO THE SHOP FOR A BATTERY CHANGE AND UPON PICKING UP THE CAR THE FRONT PASSENGER SEAT BELT WARNING LIGHT WENT ON. I TOOK IT BACK TO THE SHOP AND WAS TOLD THAT IT WAS CON-INCIDENTAL THAT IT HAPPENED ON THAT DAY AND WOULD COST OVER $1000 TO FIX. I GOT A SECOND OPINION AND WAS TOLD BY DEALERSHIP THAT THE MAT SENSOR IS BROKE AND MAY DEPLOY IN ACCIDENT WHETHER OR NOT SOMEONE IS SITTING IN THE SEAT. I LOOKED ON THE INTERNET AND SAW THAT A RECALL WAS ISSUED BY YOU FOR MODELS 2006 AND EARLIER FOR THE SAME ISSUE. AFTER SPEAKING WITH BMW CORPORATE, I WAS TOLD TO REGISTER A COMPLAINT WITH YOU THAT THERE IS NOTHING THEY CAN DO UNLESS THE NHTSA ISSUES A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526110July 22, 2013
EXTERIOR LIGHTING
LEDS FAILING IN TAIL LIGHT TURN SIGNAL. NON-CONSUMER REPLACEABLE. $350 PART. BMW ISSUED SERVICE BULLETIN TO REPLACE UNDER WARRANTY, BUT NOT OUT OF WARRANTY. THEIR SIB630610. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525548July 18, 2013
SERVICE BRAKES, ENGINE AND ENGINE COOLING
ROUGHLY TWO MONTHS AFTER TAKING POSSESSION OF MY NEW BMW 328I, I WAS DRIVING ON THE FREEWAY WHEN MY CAR SUDDENLY AND WITHOUT WARNING LOST ALL BRAKING ABILITY. THE BRAKE PEDAL WAS HARD AS A ROCK. FORTUNATELY, I AVOIDED AN ACCIDENT BY COASTING OFF OF THE FREEWAY AND INTO A HOTEL PARKING LOT. MY CAR WAS TAKEN BY TOW TRUCK TO A SERVICE DEPARTMENT AT BMW, WHERE IT REMAINS TO THIS DAY. MY SERVICE ADVISOR INITIALLY INFORMED ME THAT ONLY THE VACUUM PUMP NEEDED TO BE REPLACED. A WEEK LATER, HOWEVER, I AM TOLD THAT THE INTAKE CAMSHAFT MUST ALSO BE REPLACED BECAUSE IT IS BADLY DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525395July 17, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT CONTINUED DEPRESSING THE ACCELERATOR PEDAL UNTIL THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525011July 15, 2013
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
WHILE SLOWLY COMING TO A STOP, THE BRAKE PEDAL BECAME HARD YET THE CAR WOULD NOT STOP AND SEEMED TO GLIDE FOR 10-15 FEET BEFORE FINALLY STOPPING AT WHICH POINT THE ENGINE REVVED TO 6000 RPM, BUT DID NOT ACCELERATE. THE PEDAL BECAME SO HARD THAT I COULD NOT PRESS ANY HARDER, YET WAS STILL SLOWLY MOVING. TURNED THE CAR OFF AND RESTARTED THE CAR AND DROVE TO THE DEALER. THE DEALER COULD NOT FIND ANYTHING WRONG. ON 7/15/2013 THE EXACT SAME THING HAPPENED AGAIN AS I WAS PRESSING THE BRAKE PEDAL I COULD FEEL THE CAR CONTINUING TO MOVE FORWARD AND THE BRAKE PEDAL BECAME VERY HARD YET STILL DID NOT STOP THE CAR. AS SOON AS THE CAR FINALLY STOPPED THE ENGINE REVVED TO 3500 RPM, AT WHICH TIME I SHUT IT OFF. CAR IS BACK AT THE DEALER AND BMWNA HAS BEEN NOTIFIED OF BOTH EPISODES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524774July 14, 2013
STEERING
STEERING WHEEL LOCK DISPLAYED ON CAR DASH BOARD. IT WILL NOT START AND CAR HAD TO BE TOWED TO DEALERSHIP. I HAVE FOUND SEVERAL COMPLAINTS OF THIS SAME ISSUE ONLINE. BMW NEEDS TO PAY FOR THIS ISSUE I WILL NEVER BUY ANOTHER BMW THE REST OF MY LIFE. PLEASE CHECK INTO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524408July 11, 2013
ENGINE
I HAD A LOW BATTERY ISSUE ON MY 2009 BMW 328I ABOUT 3 MONTHS AFTER I HAD IT SERVICED FOR A BATTERY CABLE RECALL AT MOTORWERKS BMW DEALER IN BLOOMINGTON, MN. MOTORWERKS DIAGNOSED THAT THE ALTERNATOR WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED. I HAD TIRES PLUS REPLACED THE ALTERNATOR AND BATTERY FOR HALF THE PRICE COMPARED TO MOTORWERKS. UNFORTUNATELY, THE AFTERMARKET ALTERNATOR THAT TIRES PLUS INSTALLED CAUSED MY CAR TO OVER HEAT BECAUSE IT WAS OVER CHARGING. I EVENTUALLY TOOK MY CAR BACK TO MOTORWERKS TO REPLACE THE ALTERNATOR AND BATTERY. I EMAILED THE SERVICE CONSULTANT IF IT WAS NORMAL FOR THE ORIGINAL ALTERNATOR TO MALFUNCTION SO QUICKLY ON A 2009 BMW 328I. I ALSO INFORMED HIM THAT I HAD MY CAR SERVICED AT MOTORWERKS FOR A BATTERY CABLE RECALL IN MARCH 2013 AND ASKED HIM IF IT WAS POSSIBLE THAT THE ORIGINAL ALTERNATOR ISSUE WAS RELATED WITH FIXING THE BATTERY CABLE. HE STRANGELY HAS NOT ANSWERED MY QUESTION WHICH MAKES ME WONDER IF THEY ARE NOT TAKING RESPONSIBILITY FOR THE ORIGINAL BAD ALTERNATOR IF IT WAS RELATED TO THE BATTERY CABLE RECALL SERVICE. I'M ALSO WONDERING IF OTHER 2009 3 SERIES BMW OWNERS HAD A LOW BATTERY ISSUE DUE TO A BAD ALTERNATOR AFTER HAVING THEIR CARS SERVICED FOR THE BATTERY CABLE RECALL IN MARCH 2013. IF THE ORIGINAL ALTERNATOR ISSUE IS FOUND TO BE RELATED WHILE SERVICING THE BATTERY CABLE RECALL THEN I WOULD LIKE TO GET A FULL REFUND FOR THEIR SERVICE ON MY NEW ALTERNATOR AND BATTERY. THANK FOR TAKING THE TIME TO INVESTIGATE MY CAR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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