BMW 328i Complaints

2,583 consumer complaints on file.

#10608062July 3, 2014
ENGINE
BATTERY SPARKS THIRD. TIME REPLACING, SOMETHING CLICKS IN THE FUSE BOX NOW THE CAR WON'T. START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607801July 2, 2014
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THERE HAS BEEN A RECALL ON MY VEHICLE MODEL (2007 BMW 328I) FOR CRACKS DEVELOPING IN THE "FRONT PASSENGER SEAT OCCUPANT DETECTION MAT". THIS CAUSES THE PASSENGER SIDE AIRBAG TO BE DEACTIVATED DURING A CRASH (NHTSA CAMPAIGN NUMBER: 13V564000). I CALLED BMW AND THEY SAY THAT MY PARTICULAR VEHICLE IS NOT COVERED UNDER THIS RECALL. I REALLY DO NOT UNDERSTAND WHY MY PARTICULAR VEHICLE IS NOT COVERED WHEN MY EXACT MODEL IS COVERED UNDER THE RECALL AND THE ISSUE WITH MY CAR IS EXACTLY THE SAME. I FEEL THIS IS VERY UNFAIR. PLEASE HELP ME OUT HERE. I FEAR THE WORST BECAUSE NOW I AM MARRIED AND I HAVE A PASSENGER MORE OFTEN THAN BEFORE. I REALLY CANNOT AFFORD $1000 RIGHT NOW TO FIX AN ISSUE THAT SHOULD BE COVERED BY BMW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606693June 28, 2014
SEAT BELTS
THE WARNING LIGHT FOR NOT WEARING THE SEAT BELT HAS STOPPED WORKING FOR THE FRONT PASSENGER SEAT. WHEN THE PASSENGER IS NOT WEARING THE SEAT BELT THE WARNING LIGHT NO LONGER COMES ON AND THE WARNING SOUND NO LONGER HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606242June 26, 2014
AIR BAGS, SEAT BELTS
WARNING LIGHT CAME ON SO WE TOOK THE CARE TO A TECHNICIAN WHO FOUND THE FOLLOWING FAULT CODE: "-93C3 SEAT OCCUPANCY DETECTOR, PASSENGER, CURRENTLY PRESENT, 95X0". THIS FAILURE SEEMS TO BE EXTREMELY COMMON WITH THIS VEHICLE. WHEN I CONTACTED BMW CUSTOMER RELATIONS, THEY STATED: "THANK YOU FOR CONTACTING BMW OF NORTH AMERICA, LLC REGARDING OUR AMENDED VOLUNTARY RECALL ANNOUNCEMENT FOR THE FRONT PASSENGER AIR BAG SEAT OCCUPANCY SENSOR MAT FOR CERTAIN 2006-2007 MODELS DEPENDING UPON SEAT TYPE. INCLUDED 3 SERIES ARE 2006-2007 3 SERIES SEDANS WITH SPORTS SEATS THAT WERE PRODUCED BETWEEN DECEMBER 2005 ' SEPTEMBER 2006. RECALLS ARE SPECIFIC TO A VEHICLE'S IDENTIFICATION NUMBER (VIN) BASED ON THE ABOVE CRITERIA, AND <MY VIN> DOES NOT HAVE THIS RECALL. I SUGGEST CONTINUING TO WORK WITH THE SERVICE TEAM AT YOUR AUTHORIZED BMW CENTER TO REVIEW ANY CONCERNS YOU MAY HAVE WITH YOUR VEHICLE." CAN YOU PLEASE INVESTIGATE THIS AND CONSIDER MORE VEHICLES FOR THIS RECALL? ALSO, PLEASE LET ME KNOW IF I HAVE ANY RECOURSE FOR REIMBURSEMENT IF I GO AHEAD AND HAVE THE VEHICLE REPAIRED AT MY OWN COST. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605996June 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER AIR BAG SENSOR MAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 75,338. UPDATED 8/27/14*CN UPDATED 8/29/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605482June 24, 2014
VEHICLE SPEED CONTROL
ENGAGED CRUISE CONTROL ON INTERSTATE AND THE VEHICLE IMMEDIATELY AND AGGRESSIVELY ACCELERATED. AS THE VEHICLE SPEED INDICATOR APPROACHED THE CRUISE CONTROL PIPPER, THE PIPPER BEGAN TO INCREASE, STAYING ABOUT 5MPH AHEAD OF THE SPEEDOMETER NEEDLE. AT APPROXIMATELY 95MPH I DISENGAGED THE SYSTEM USING THE CONTROL IN THE STEERING WHEEL. INFORMATION CENTER DISPLAYED A "CRUISE CONTROL MALFUNCTION" ERROR. ENGAGING THE BRAKE DISENGAGED THE CRUISE CONTROL, BUT ONCE I RELEASE THE BRAKE PEDAL THE CRUISE BEGAN AGGRESSIVELY ACCELERATING AGAIN. TRIED IT ONCE MORE OFF THE INTERSTATE AT APPROXIMATELY 30MPH AND VEHICLE DISPLAYED SAME SYMPTOM. VEHICLE SPEED ALWAYS APPEARS TO CHASE THE CRUISE SETTING WHICH INCREASES STEADILY IN RELATION TO VEHICLE SPEED. PLAN TO CONTACT DEALER TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605385June 23, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE AT A COMPLETE STOP AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO NOTICED THAT THE VANOS ASSEMBLY BOLTS WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING: ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604549June 19, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328 I. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS WHO WERE NOT ABLE TO DUPLICATE THE PROBLEM. THE THIRD TIME THE FAILURE OCCURRED, THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THE FAILURE WAS DUE TO A DEFECTIVE ECCENTRIC SHAFT SENSOR WHICH NEEDED TO BE REPLACED. THE CONTACT WAS MADE AWARE OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V044000 (ELECTRICAL SYSTEM), HOWEVER, HER VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 106,745. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599209June 18, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE AND IT SHOOK EXCESSIVELY. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HOUSING BOLT OF THE VARIABLE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598742June 17, 2014
ENGINE, FUEL SYSTEM, GASOLINE
I WAS TRAVELING ON THE PA TURNPIKE NEAR THE QUAKERTOWN EXIT AT 75 MPH IN THE LEFT HAND LANE WHEN MY CAR SHUT DOWN AND CAME TO A STOP IN ACTIVE TRAFFIC. AS THE CAR WAS SHUTTING DOWN I HAD DIFFICULTY STEERING BUT WAS ABLE TO BRAKE. THERE WERE NO VISIBLE ERROR CODES OR LIGHTS TO INDICATE ISSUE. WHEN ATTEMPTING TO RESTART THE CAR, THE ENGINE WOULD ROLL BUT I WAS UNABLE TO MOVE. I CALLED 911 FOR ASSISTANCE. I WAS FORTUNATE THAT A STATE FARM HIGHWAY WORKER STOPPED TO PROTECT ME FROM HIGH SPEED TRAFFIC COMING UP BEHIND ME UNTIL I COULD BE SAFELY MOVED OFF OF THE ROAD. THE CAR WAS TOWED TO WEST GERMAN BMW IN FORT WASHINGTON, PA. COST FOR THE ABOVE SERVICE WAS PAID FOR BY BMW UNDER A "WARRANTY EXTENSION" AS THIS IS A "KNOWN ISSUE." I WAS UNAWARE OF THIS ISSUE AS NO RECALL OR SERVICE NOTICES HAVE BEEN SENT BY BMW TO INSPECT OR REPAIR FAILING FUEL LINES. I AM FILING THIS COMPLAINT BECAUSE THE ISSUES FOUND IN MY CAR ARE EXCEPTIONALLY SERIOUS AND COULD HAVE RESULTED IN A MAJOR HIGH SPEED ACCIDENT. FURTHERMORE THESE REPAIRS WILL APPEAR ON MY CARFAX AND WILL POSITION MY CAR TO OTHER BUYERS AS ONE WITH MAJOR ISSUES. DURING INSPECTION AND REPAIR PROCESS SEVERAL ISSUE WERE NOTED. 1. NO FAULTS WERE STORED IN THE VEHICLE. 2. UPON CHECKING THE FUEL PRESSURE, NONE WAS FOUND @ RAIL 3. UPON REMOVING THE FUEL TAN COVER THEY DISCOVERED THAT A HOSE POPPED OFF INSIDE THE TANK 4. AFTER REATTACHING, THEY WERE ABLE TO RESTART THE CAR, ONLY TO HAVE THE HOSE COME OFF AGAIN THE NEXT DAY AS IT WAS GOING THROUGH THE COURTESY CAR WASH 5. AFTER OPENING THE CAR AGAIN, THEY FOUND THAT THE FUEL LINE THAT WAS CLAMPED ON "LINE A" RUPTURED, FULL FUEL TANK AND ASSEMBLY REPLACEMENT WAS NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598969June 17, 2014
AIR BAGS, SEAT BELTS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
BMW RECALL DATED 11/12/2013, NHTSA CAMPAIGN NUMBER: 13V564000. RECALL UP TO 76,565 UNITS FOR FAILURES OF FRONT SEAT OCCUPANT PROTECTION MAT. AIR BAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. CONTACTED BMW AND TOLD MY VIN DOES NOT FALL INTO BMW RANGE BUT I'VE BEEN EXPERIENCING THE EXACT FAILURE SINCE PURCHASING THE VEHICLE USED IN 10/2013. BMW HAS LIKELY NOT IDENTIFIED THE TRUE VIN RANGE OF VEHICLES IMPACTED BY DEFECTIVE OCCUPANCY MATS AND REFUSES TO PAY FOR REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597862June 12, 2014
STEERING, ELECTRICAL SYSTEM
EVERYTHING WAS FINE. I HADN'T NOTICED ANY CHANGES EXCEPT THE CRUISE CONTROL WOULD SHUT OFF BY ITSELF. THEN I NEEDED A JUMP AND IT TOOK RIGHT AWAY. THE NEXT TIME I NEEDED A JUMP IT WOULDN'T TAKE. TOOK THE BATTERY TO AUTOZONE AND HAD IT CHECKED AND IT WAS FINE. SO REALIZED IT WASN'T THE BATTERY. ID TRY TO START THE CAR BUT NOTHING HAPPENS NOT EVEN A CLICKING NOISE NOTHING. BUT THE LIGHTS STILL CAME ON WINDOWS STILL ROLLED DOWN RADIO EVEN WORKED IT JUST WOULDN'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594066June 11, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2007 BMW 328I. CONSUMER WRITES IN REGARDS TO VEHICLE SUN ROOF SHATTERED WITHOUT WARNING. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594454May 28, 2014
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, LATCHES/LOCKS/LINKAGES
DRIVER DOOR WILL NOT UNLOCK OR OPEN. ACCORDING TO DOZENS OF FORUM POSTS, IT'S A KNOWN ISSUE. VERY DANGEROUS IF THIS FAILS IN AN ACCIDENT AND CAN'T GET OUT OF THE CAR. ONLY WAY TO GET IN AND OUT IS THROUGH WINDOW OR PASSENGER DOOR. IT IS POSSIBLE FOR ALL LOCKS TO FAIL AND ONLY WAY TO GET OUT WOULD BE FROM THE WINDOWS. EVEN DOOR HANDLE CAN'T OPEN DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594195May 27, 2014
FUEL SYSTEM, GASOLINE
MY VEHICLE SUDDENLY STOPPED IN THE ROADWAY AT APPROXIMATELY 10:30PM. I WAS UNABLE TO RESTART THE CAR AND VEHICLE HAD TO BE TOWED. IT WAS LATER FOUND THAT THE FUEL PUMP FAILED. NO INDICATION AS TO WHY THE PUMP FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594342May 27, 2014
ELECTRICAL SYSTEM, ENGINE
THE ENGINE STALLED AT A LOW SPEED COMING TO A STOP. THIS IS THE SECOND TIME THIS HAS HAPPENED OVER THE PAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593875May 24, 2014
FUEL/PROPULSION SYSTEM
AS I WAS DRIVING MY CAR NORMALLY MY CAR JUST TURNED OFF ON ME WHILE GOING 50. ITS TELLING ME ON THE SCREEN ITS THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593749May 23, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
UNABLE TO ACCELERATE SAFELY, ENGINE GIVES OUT INTERMITTENTLY AT VARYING SPEEDS. CALLED EVERY DEALERSHIP AROUND ALPHARETTA, GA; GWINNETTE BMW TOLD ME THEY WOULDN'T WORK ON IT OR HELP ME AND THEN HUNG UP-ALL ON A RECORDED LINE. STILL WAITING FOR A MANAGER TO CALL ME. CALLED ANOTHER DEALER AND THEY SAID TO WAIT A FEW HOURS AND TRY AGAIN MEANWHILE I CAN ONLY HOPE MY CAR DOESN'T SHUT OFF ON MY DURING RUSH HOUR OR ON MY WAY TO WORK. THIS HAS BEEN ON ONGOING ISSUE WITH THE F30 BMW 3 SERIES AS MANY CUSTOMERS INDICATED THIS ISSUE FOR AT LEAST TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592898May 20, 2014
ENGINE
MY VEHICLE COMPLETELY STOPPED SUDDENLY WHILE DRIVING ON A HIGH WAY. HORRIFIC EXPERIENCE AS CARS WERE COMING FROM BEHIND WITH FULL HIGHWAY SPEED. FORTUNATELY THE CAR BEHIND WAS ABLE TO CONTROL HIS CAR AND SAVED ACCIDENT. MY CAR IS NOW TOWED TO THE DEALERSHIP. AWAITING DIAGNOSTICS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592626May 20, 2014
TIRES, TIRES:SIDEWALL, TIRES:MARKINGS
TIRES WITH LARGE BUBBLES ON SEVERAL TIRES AFTER TIRE PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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