Acura MDX Complaints

3,381 consumer complaints on file.

#11165850January 4, 2019
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
I RECENTLY BOUGH THE CAR AND I AM NOW REGRETTING IT BECAUSE THE 9 SPEED TRANSMISSION IS VERY SLUGGISH AND DOESN'T PROVIDE POWER WHEN NEEDED. IN THE MORNING WHEN I START THE CAR THE CAR JUST LAGS THE POWER UNTIL I PRESS HARD ON THE GAS PEDAL. WE TOOK THIS ON A ROAD TRIP TO CALIFORNIA FROM UTAH AND AT TIMES I FEEL LIKE I DON'T HAVE AMPLE POWER TO PASS OTHER DRIVERS AND IT TAKES A FEW SECONDS TO THINK BEFORE IT DOES ANYTHING. I HAVE AN APPT SCHEDULED WITH ACURA TOMORROW TO SEE WHAT CAN BE DONE TO FIX THIS OTHERWISE I AM TAKING THIS SUV BACK TO THE DEALER FOR ANOTHER CAR. I AM VERY DISAPPOINTED WITH ACURA FOR MAKING THIS KIND OF A TRANSMISSION AND I WISH I HAVE KEPT MY BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165618January 3, 2019
STEERING, UNKNOWN OR OTHER
1. ENGINE EMMISION PROBLEM INDIACTOR - ACURA MAINTANANCE PERSONAL TOLD ME THAT THE WARNING IS BECAUSE OF THE CATALYST SYSTEM EFFICIENCY IS BELOW THRESHOLD NUMBERS AND THEY GOING ADJUST THE SOFTWARE TO INCREASE THE THRESHOLD AND I SHOULD PAY FOR THE UPDATE. 2. STEERING COLUMN SCREECHES OR SQUEALS WHEN IT IS ADJUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164126December 30, 2018
SERVICE BRAKES
WHILE BACKING OUT OF A RESTAURANT LOT PARKING SPACE ON A WET RAINY NIGHT, APPLIED BRAKES REPEATEDLY AND CAR WOULD NOT STOP RESULTING IN HITTING A PARKED CAR IN THE LOT. IMMEDIATELY NOTIFIED MY INSURANCE CO. SAME TYPE OF PROBLEM HAPPENED A YEAR AND HALF AGO. HAVE NOTIFIED ACURA TO CORRECT PROBLEM. INTEND TO TRADE CAR BECAUSE OF CONCERN..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163931December 29, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
HOSE CONNECTION FAILURE BETWEEN RADIATOR AND TRANSMISSION COOLER CAUSING RADIATOR FLUID TO MIX WITH TRANNY FLUID WITH NO DASH INDICATOR OF PROBLEM.. IN MOTION LOST POWER AND WOULD NOT MOVE FROM 1ST GEAR. BROKE DOWN COMPLETELY IN NEED OF TRANSMISSION WORK AND NEW COOLANT SYSTEM DUE TO HOSE CONNECT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162514December 19, 2018
FUEL/PROPULSION SYSTEM
GAS STATION FUEL GAS NOZZLE STUCKED/STICKING IN CAPLESS GAS TANK FILLER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161296December 14, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
ELECTRICAL SHORT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11161322December 14, 2018
SERVICE BRAKES, ENGINE, POWER TRAIN
ACURA IS REFUSING TO ADDRESS A SERIOUS PROBLEM WITH THE ENGINE AND POWER TRAIN WITH THE VEHICLE, THIS MAY HAVE ALREADY CAUSED ACCIDENTS ON OTHER CARS IN OTHER STATES. PLEASE SEE THE HISTORICAL DATA WHICH GIVES A COMPLETE AUDIT OF THE ISSUES I HAVE HAD. 9/22/18 11 DAYS- VEHICLE TAKEN TO THE DEALER AND DROPPED FOR SERVICE, PUNCH LIST OF ISSUES SINCE PURCHASE THAT NEEDED ADDRESSED. ALIGNMENT REPORT IS SIGNED OFF ON 9/24/18, BATTERY CHECK 10/1/18, SERVICE WAS STARTED ON 9/29/18, CAR SAT FOR A WEEK WITH NO SERVICE ATTEMPT MADE. OIL STAINS ON ROOF LINER WERE LEFT THERE AND WAS TOLD THEY WOULD NOT CLEAN THEM OFF (LATER PROVEN TO BE MECHANICS GREASE BY MERRILLVILLE) AND SPIDER WAS MY PROBLEM NOT THERES PER 'ROB' IN SERVICE. ISSUES THE CAR WAS TAKEN IN FOR. ALL OF THE BELOW SERVICE WAS COMLETED IN 5 MILES ACCORDING TO ODOMETER READINGS. ON 10/12/18 I TOOK THE VEHICLE TO ACURA OF MERRILLVILLE PER 'ANTHONY' FROM ACURA CLIENT CARE TO HAVE IT CHECKED. I DROVE IT WITH THE TECH AND THE TECH WAS ABLE TO VALIDATE A LOT OF THE ISSUES RIGHT AWAY. IT WAS RETURNED TO ME ON 11/2/18 22 DAYS ON 11/24/18 I RETURNED THE VEHICLE TO ACURA OF MERRILLVILLE DUE TO THE TRANSMISSION ISSUE RETURNING, ALSO ADDRESSED A COUPLE OF ISSUES. CAR RETURNED ON 11/28/18 4 DAYS VEHICLE LOSES POWER WHEN SHIFTING TO ACCELERATE, OFTEN HAVE TO DOWNSHIFT USING PADDLE SHIFTERS TO MAKE POWER OR CAR ACTS LIKE ITS GOING TO STALL. BRAKES DO NOT FUNCTION UNILATERALLY, HIT THE BRAKES HEAVY WHILE IN TRAFFIC AND THE BACK WILL BEGIN TO COME AROUND AS THOUGH ONE OF THEM DOES NOT GRAB. ENGINE LOSES POWER WHEN IN TRAFFIC IT STRUGGLES TO ACCELERATE WHICH COULD CAUSE A CRASH IF NEEDING POWER TO ACCELERATE ONTO A EXPRESSWAY FROM AN ENTRANCE RAMP, OR ANYWHERE THAT REQUIRES POWER TO MOVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161131December 13, 2018
ELECTRICAL SYSTEM
I'VE EXPERIENCED SEVERAL ELECTRICAL ISSUES ELECTRICAL WITH MY VEHICLE THE MOST TROUBLING WAS THE VEHICLE COMPLETELY SHUT OFF ON THE HIGHWAY THEN IMMEDIATELY RESTARTED!!!! IN ADDITION TO THIS, THE NEXT ISSUE IS BATTERY PERFORMANCE. THE BATTERY IS CONSTANTLY DRAINED. IN THE 11 YEARS THAT I OWNED THE VEHICLE, THE BATTERY HAS BEEN REPLACED 4 TIMES. (I INITIALLY THOUGHT THIS WAS ASSOCIATED WITH MY BLUETOOTH BEING CONNECTED BUT I'VE DISCONNECTED THIS MANY YEARS AGO AND THE ISSUES STILL PERSIST. I WAS STRAINED ON WINTER BECAUSE THE BATTERY DRAINED AND WAS STUCK AT THE AIRPORT FOR 3 1/2 HOURS WAITING FOR AAA. LASTLY, I TURNED MY CAR ON THIS PAST SUNDAY WHEN MY MIL DISPLAY "CHECK TRANSMISSION." I BROUGHT THE CAR TO ACURA FOR SERVICE AND THEY HAVE INFORMED ME THAT THE GEAR POSITION SENSOR MUST BE REPLACED. THIS IS ANOTHER ELECTRICAL CIRCUIT PROBLEM OF A MECHANICAL PROBLEM WITH THE TRANSMISSION. TOO MANY ELECTRICAL ISSUES!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156088December 5, 2018
POWER TRAIN
THE 9 SPEED TRANSMISSION ON THIS CAR IS TERRIBLE. HARD SHIFTING, LUNGING FORWARD, THE CAR ACCELERATES ON IT'S OWN LIKE IT DOESN'T KNOW WHICH GEAR IT SHOULD BE IN. WHEN ACCELERATING, THE CAR HESITATES AND FEELS LIKE IT LOSES POWER. THIS IS A VERY DANGEROUS VEHICLE. TOOK IT TO THE DEALER SEVERAL TIMES AND THEY SAY THIS IS THE WAY THE CAR WAS DESIGNED. IT WAS DONE TO MEET FUEL EFFICIENCY STANDARDS. ACURA IS SACRIFICING SAFETY AND COMFORT IN ORDER TO MEET THE FUEL STANDARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151451November 14, 2018
AIR BAGS, ENGINE, SEAT BELTS
2003 ACURA MDX HAS SO MANY ISSUES AND IT'S AFFECTING A LOT OF OTHER OWNERS. SRS AIRBAG LIGHT ISSUE 61-10 THAT NEEDS THE SEAT BELT REPLACEMENT AND THE ENGINE MOUNTS NEED REPLACEMENT . SEEMS LIKE THE FRONT AND SIDE ENGINE FAILURE IS COMMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150754November 10, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE STOPS ACCELERATING WHILE DRIVING AND LOSES POWER WITHOUT WARNING. MULTIPLE ENGINE LIGHTS GO OFF: CHECK ENGINE, EMISSION SYSTEM PROBLEM, ALL WHEEL DRIVE SYSTEM PROBLEM, POWER STEERING SYSTEM EPS PROBLEM, VEHICLE STABILITY ASSIST VSA PROBLEM, HILL START ASSIST PROBLEM, TRAILER STABILITY ASSIST PROBLEM. CAR STARTS SMOKING EXCESSIVELY. RETURNED TO THE DEALER SEVERAL TIMES IN JUST A FEW DAYS AND THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. PROBLEM APPEARS TO RESOLVE AND THEN RETURNS AFTER DRIVING NO MORE THAN 10 MILES. INCIDENTS HAVE OCCURRED WHILE OPERATING THE VEHICLE IN 45 MPH SPEED ZONES WHERE WE HAD THE ABILITY TO PULL OVER AND GET OUT OF TRAFFIC. THIS WILL BE CATASTROPHIC IF DRIVING ON THE HIGHWAY AS THE EFFECT OF THIS MALFUNCTION IS EQUIVALENT TO HITTING THE BREAKS WHILE TRAVELING AT HIGH SPEED. CAR IS CURRENTLY BACK WITH THE DEALERSHIP FOR THE 3RD TIME IN 4 DAYS. ACURA MDX DRIVERS SHOULD BE ALERTED TO THIS PROBLEM IMMEDIATELY - IT HAPPENS WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149574November 5, 2018
POWER TRAIN
CAR STARTED TO DRIVE 'JUMPY', THE LOCAL SHOP DID DIAGNOSE A TRANSMISSION ISSUE ABOUT WHICH ACURA HAD A SERVICE BULLETIN- AT LOW SPEED OR AT SUDDEN ACCELERATION CAR WOULD DRIVE UNEVEN, INTERRUPTED; AT CONSTANT HWY SPEED THERE WOULD NOT BE A PROBLEM; CHECK ENGINE LIGHT TURNED ON EMISSION SYSTEM PROBLEM. LOCAL SHOP DID REGULAR MAINTAINENCE AS THE SERVICE LIGHT HAD TURNED ON, DIAGNOSED THE FAULT IN CONCORDANCE TO ACURA'S OWN SERVICE BULLETIN HOWEVER UPON TRAVEL TO ACURA DEALERSHIP THIS WAS 'NOT REPRODUCIBLE'. UPON RETURNING HOME CAR STARTED AGAIN TO INTERRUPT WITHOUT CHECK ENGINE LIGHT ON. DIAL OF RPM JUMPS UP AND DOWN WITHOUT REMAINING EVEN ATA CONSTANT SPEED. CAR HAS NEW SPARK PLUGS, OIL, FILTERS, HOWEVER THE LOCAL SHOP HAS DEFERRED THE REST FOR THE DEALERSHIP. ACURA DEALER IN SAVANNAH EXPLAINED THAT THE ISSUE IS IN FACT NOT A 'RECALL' AND I SHOULD BRING THE CAR BACK IF IT DOES THE SAME. HOWEVER PER BULLETIN THE COVERAGE LASTS FOR CARS UP TO 80K MILES AND MINE STARTED THIS AT 79+ AND BY THE TIME I WOULD DRIVE BACK TO THE NEAREST DEALERSHIP IT WOULD PROBABLY EXCEED 80K MILES, WHICH THEY SAID THEY WOULD TAKE INTO CONSIDERATION SHOULD THIS RECUR. OBVIOUSLY THE ISSUE IS KNOWN BUT BECAUSE IT IS NOT A OFFICIAL 'RECALL' THEY WOULD DO NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144197October 30, 2018
POWER TRAIN
WHILE DRIVING MY CAR MY RPMS FLUCTUATE AND MY CAR CAN'T SEEM TO GET INTO GEAR. IT IS ALL OVER THE PLACE AND VERY SCARY AT TIMES. IT SEEMS TO BE SOMETHING WITH THE TRANSMISSION AND ALSO A VERY COMMON PROBLEM. THIS SHOULD NOT BE THE CONSUMERS PROBLEM. ACURA SHOULD BE LIVING UP TO THERE NAME BY FIXING THIS PROBLEM. ACURAS SHOULD NEVER HAVE A TRANSMISSION PROBLEM. THATS WHY MY HUSBAND AND I ARE LOYAL CUSTOMERS. I AM VERY DISAPPOINTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143084October 27, 2018
AIR BAGS
I AM HAVING PROBLEMS WITH MY AIR BAG LIGHT KEEPS COMING ON THE DASH BOARD, SAYING CHECK AIR BAG SYSTEM. THIS HAPPENS EVERYDAY WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143087October 27, 2018
AIR BAGS
CHECK AIR BAG SYSTEM KEEPS COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142861October 26, 2018
ELECTRICAL SYSTEM
THE CAR TURNS OFF WHILE DRIVING SIMILAR TO PROBLEM I HAD WITH MY 1999 HONDA CRV INGITION SWITCH BEEN DOING IT FOR SEVERAL DAYS TODAY SMOKE CAME OUT FROM THE STEERING COLUM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142278October 23, 2018
UNKNOWN OR OTHER
THE BACKUP CAMERA STAYED ON EVEN WHEN THE VEHICLE WAS IN FORWARD MOTION - THE CONTINUOUS REAR VIEW ON DISPLAY SCREEN WAS A DRIVING DISTRACTION WHILE DISABLING OTHER FEATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142287October 23, 2018
ELECTRONIC STABILITY CONTROL (ESC)
TWO DAYS AGO, MY VEHICLE WAS RUNNING ABOUT 45MPH ON A SIDESTREET. AN UNEXPECTED BRAKING WAS EXPERIENCED WITHOUT ME APPLYING THE BRAKE, VSA LIGHT WENT ON. I HAD EXPERENCED 3 TIMES OF UNEXPECTED BRAKING, VSA LIGHT COMING - FOR THE SAME DAY. SO I DECIDED TO CHANGE INSPECT THE BRAKES. THE BRAKES AND ROTORS ARE STILL GOOD BUT I DECIDED TO CHANGE THEM ANYWAY. (FRONT: BRAKE PADS AND ROTORS, REAR: BRAKE PADS ONLY TODAY, I WAS DRIVING ON A FREEWAY JUST BEFORE 7AM, WITH A SPEED OF ABOUT 65MPH, SUDDENLY MY VEHICLE MADE AN EXPECTED BRAKING WITHOUT ME PUSHING THE BRAKE. MY VEHICLE ALMOST WENT OUT OF CONTROL FOR A SECOND BUT I WAS ABLE TO HANDLE IT. I NOTICED THAT VSA LIGHT WENT ON - BUT THE ROAD WAS CLEAR, NO BUMPS, NO DEBRIS, JUST PLAIN ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141645October 21, 2018
UNKNOWN OR OTHER, STRUCTURE:BODY
FRONT PASSENGER MISALIGNMENT ALLOWING RAIN WATER TO SEEP INSIDE THE VEHICLE. THIS WAS A NEW VEHICLE PURCHASE. IT WAS ONLY DISCOVERABLE WHEN A FRONT SEAT PASSENGER WAS RIDING IN THE NEW VEHICLE WHILE IT WAS RAINING. THE LEAK WAS ONGOING FOR AN UNSPECIFIED TIME, FROM THE TIME THE VEHICLE LEFT THE MANUFACTURER, HONDA UNTIL THE TIME THE DEALERSHIP TOOK DELIVERY OF THE VEHICLE, RADLEY ACURA, FALLS CHURCH, VA. HONDA NORTH AMERICA HAS ADMITTED THAT IT WAS A FACTORY DEFECT AND DO NOT NOT WANT TO DO A BUY BACK. HONDA CLAIMS THE REPAIRS FORM LEAKS ENTERING A VEHICLE FOR AN UNSPECIFIED PERIOD CORRECT MOISTURE ENTERING A VEHICLE FOR AN UNSPECIFIED PERIOD. HONDA DOES NOT PROVIDE AN EXPLANATION ON HOW THE MOISTURE WILL IMPACT THE ELECTRONICS IN THE VEHICLE OR CORRECT MOLD GROWTH. HONDA NOR THE DEALER HAVE BEEN COOPERATIVE OR RESPONSIVE TO THE CONCERNS OF THE BUYER. WHEN THE NEW VEHICLE WAS DELIVERED, IT HAD APPROXIMATELY 20 MILES ON IT. THE PURCHASE PRICE OF THE VEHICLE WAS $42,000. BUYERS MADE A DOWN PAYMENT OF $24,000. RADLEY ACURA IS IN POSSESSION OF THE VEHICLE. HONDA & RADLEY HAVE NOT BEEN RESPONSIVE AND FEEL THAT THE PURCHASERS DO NOT HAVE AN ALTERNATIVE BUT TO ACCEPT A DEFECTIVE NEW VEHICLE THAT LEAKS WHEN IT RAINS. RADLEY CLAIMS THEY HAVE CORRECTED THE MISALIGNED PASSENGER DOOR. PURCHASERS HAVE NO CONFIDENCE IN THE VEHICLE BECAUSE OF SAFETY CONCERNS. HOW HAS THE MOISTER AFFECTED THE ELECTRICAL SYSTEM? HONDA HAS ADMITTED THAT IT WAS A MANUFACTURERS DEFECT THAT CAUSE THIS PROBLEM. THERE IS NO DISPUTE THAT WATER AND MOISTURE ENTERED INTO THE VEHICLE FOR AN UNSPECIFIED TIME. BUYERS EXPECTED TO PURCHASE A NEW VEHICLE WHERE WATER MOISTURE & RAIN WATER HAD NOT BEEN ENTERING A NEW VEHICLE FOR AN UNDETERMINABLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141237October 18, 2018
POWER TRAIN
THE TRANSMISSION SHIFT VERY HARD AND WHEN I RELEASE THE GAS PEDAL THE CAR STAR TO BRAKE AND ACCELERATE BY HIM SELF AND IT'S DANGER AND ANNOYING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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