Acura MDX Complaints

3,381 consumer complaints on file.

#11191287March 25, 2019
VISIBILITY/WIPER
I PURCHASED A 2019 ACURA MDX TWO DAYS AGO AND NOTICED TODAY THAT THERE IS OPTICAL DISTORTION ON FRONT WINDSHIELD. CLEARLY THE DISTORTIONS AFFECT MY VISIBILITY. THE OBJECTS THROUGH DISTORTED WINDSHIELD APPEAR BENT/CURVED. I FEEL DIZZINESS AND NAUSEA FROM THE OBJECT DISTORTIONS. I WOULDN'T PURCHASE THIS VEHICLE IF I KNEW MDX HAS THIS TYPE OF PROBLEM FOR LONG TIME. SAFETY IS MY TOP PRIORITY SINCE I HAVE THREE CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189958March 19, 2019
STEERING
PLACED VEHICLE IN "PARK", AND THE EPS LIGHT CAME ON INDICATING POWER STEERING PROBLEM. DROVE VEHICLE HOME AND STEERING WAS VERY HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187436March 18, 2019
SEATS
WHEN I PURCHASE NEW CAR, THERE IS RUST ON BOTH SIDE FRONT SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189785March 18, 2019
AIR BAGS
ON 3/18/2019 I GOT IN MY CAR AND THE AIRBAG LIKE IS ON STAATING THERE IS A PROBLEM.I CALL MY EXTENED WARRENTY AND THEY SAID THIS IS NOT COVERED. THAT SUCKS BECUSE WHAT ARE YOU PAYING FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187377March 17, 2019
VEHICLE SPEED CONTROL
AT ACCELERATED SPEED ON THE INTERSTATE THE CAR STALLS AND RPMS GO UP. THE LAST TIME IT HAPPENED THE ENGINE LIGHT CAME ON. I PULLED OVER AND TURNED IT OFF FOR A FEW MINUTES. WHEN I TURNED IT BACK ON THE LIGHT WAS OFF AND THE RPMS WERE NORMAL. I TOOK IT TO THE DEALERSHIP AND THEY FOUND NOTHING WRONG. THIS HAS HAPPENED AT LEAST 6 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187276March 16, 2019
ELECTRICAL SYSTEM
WHILE TRAVELING ON AN INTERSTATE HIGHWAY, VEHICLE SUDDENLY LOST ACCELERATION & DASHBOARD WARNING MESSAGES RELATED TO TRANSMISSION, PARKING BREAK, EMISSIONS & STOP VEHICLE FLASHED ACROSS DASH DISPLAY. EXITED HIGHWAY & PARKED VEHICLE TO COOL ENGINE. RESTARTED AND ABOUT HALF OF THE DISPLAY MESSAGES DISAPPEARED. TURNED ENGINE OFF AGAIN, WAITED A BIT LONGER AND WHEN RESTARTED, ALL DISPLAY MESSAGES WERE GONE. WENT STRAIGHT TO LOCAL DEALERSHIP WHERE THEY REPLACED BATTERY; MILEAGE 40,000+.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186680March 13, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I JUST PURCHASED THIS VEHICLE FROM A USED CAR DEALERSHIP AT THE TIME HAD NO LIGHT APPEARING. THE VSA LIGHT HAS COME ON AND I SEE IT HAD A RECALL FOR THIS PREVIOUSLY. I CALLED THE DEALERSHIP TO SEE IF ALL RECALLS HAD BEEN SERVICED AND THEY INDICATED THEY HAD. I HAVE A HUGE CONCERN KNOWING THIS IS STILL A PROBLEM AND WHEN I ASKED IF THEY COULD REPAIR IT UNDER THE PREVIOUS RECALL THAT APPEARS TO NOT HAVE FIXED THE PROBLEM I WAS TOLD I WOULD HAVE TO PAY FOR THE REPAIR. I SOLD MY HONDA ACCORD COUPE FOR A 4 DOOR THINKING HONDA/ACURA PRODUCTS WERE SAFE AND RELIABLE. I HAVE READ FURTHER ABOUT RECALL PROCESSES AND THEY DON'T ALWAYS FIX THE PROBLEM BUT THE DEALERSHIP CAN STATE THE RECALL WAS REMEDIED. I HAVE AN INFANT AND THAT IS WHY I BOUGHT A 4 DOOR. I REALLY AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND I HAVE RESEARCHED AND FOUND OTHERS WITH THE SAME SCENERIO IN WHICH THEY HAVE SERVICED THE RECALL AND THE VSA LIGHT COMES ON AGAIN ONLY TO BE TOLD IT IS A 2K FIX THAT MAY NOT FIX THE PROBLEM. I REALLY NEED SOME HELP AT THIS POINT, I AM DRIVING MY INFANT AND WOULD HATE FOR THE CAR TO MALFUNCTION CAUSING ME TO HAVE AN ACCIDENT. RECALL S87, S88, AND S89. THIS LIGHT APPEARS WHEN THE CAR IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186341March 13, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
CAR ELECTRICAL ACTIVATED WHEN START BUTTON WAS PUSHED BUT IT WASN'T CLEAR IF ENGINE WAS RUNNING. CAR WOULD NOT "TURN OFF" OR LOCK. MANY ERROR MESSAGES CAME ACROSS DASH AND CAR WAS NOT PROPERLY RECOGNIZING FOBS. AN ACURA SERVICE CENTER WAS CALLED AND WE WERE TOLD OUR ONLY OPTION WAS TO DISCONNECT BATTERY LEADS OR LET THE CAR RUN UNTIL THE BATTERY DIED. MANY HOURS LATER THE BATTERY DIED. WHEN THE ACURA SERVICE TRUCK CAME TO GET US THEY COULDN'T EVEN GET THE CAR INTO NEUTRAL AFTER CHARGING THE BATTERY AND WHEEL TRUCK HAD TO BE CALLED. THE DEALERSHIP HAD THE CAR FOR WEEKS AND WAS NOT ABLE TO DETERMINE THE PAUSE. WE HAVE MULTIPLE VIDEOS OF THE INCIDENT. NOTE THAT THE CAR WAS NOT IN ACCESSORY MODE AND THE BEHAVIOR IS INCONSISTENT WITH ACCESSORY MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186115March 12, 2019
AIR BAGS
PASSENGER AIRBAG KEEPS COMING ON AND OFF WITH TEMPUTURE FLUCUATINS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184987March 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
WHILE IN MOTION, FIRST BRAKELIGHT HAD WARNING THEN WARNING ABOUT TRAILER STABILITY ASSIST. WHEN I WENT IN REVERSE, THE WHOLE DASHBOARD INCLUDING THE NAVIGATION SCREEN WENT BLACK AND THE CAR FELT LIKE THE ENGINE STOPPED. THIS HAPPENED A FEW TIMES. I DON'T THINK THE ENGINE ACTUALLY STOPPED THOUGH BECAUSE I DID NOT HAVE TO RESTART THE CAR. THE BRAKE LIGHT ERROR MESSAGE HAS OCCURRED DRIVING FORWARD AS WELL, BUT NOT ACCOMPANIED BY THE BLACKOUT OF THE DASH AND NAV PANEL. ALL OF THIS HAPPENED WHILE IN MOTION. THE WORST OF THIS HAPPENED ON 07/30/2018 BUT VARIATIONS OF THIS OCCURRED PRIOR TO THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184340March 5, 2019
UNKNOWN OR OTHER
ON PARTICULARLY COLD DAYS IN TEXAS BETWEEN 30 AND 45 DEGREES FAHRENHEIT, MY ACURA WILL NOT START. THE ELECTRONIC COMPONENTS WORK, BUT THE ENGINE REVS UP FOR ABOUT 5 SECONDS THEN IT TURNS OFF. AFTER THAT THE WARNING LIGHTS FOR STABILITY CONTROL, POWER STEERING EPS, LANE DEPARTURE ASSIST, CHECK ENGINE LIGHT, EMISSION SYSTEMS, HILL START ASSIST, COME ON AND STAY ON BUT THE ENGINE IS OFF. AFTER I TRY TO TURN IT ON AND TURN IT OFF COMPLETELY FOR OVER FIVE TIMES, THEN THE ENGINE CAME ON AND THE MDX WAS DRIVEABLE. WHILE WE DROVE, THE WARNING LIGHTS STAYED ON. WHEN WE GOT TO OUR DESTINATION, WHICH WAS ABOUT 3 MILES, TURNED OFF THE CAR, AND THEN TURNED IT BACK ON, ALL THE WARNING SIGNS WERE GONE. THIS IS THE SECOND TIME IT HAPPENS, THE FIRST TIME IT HAPPENED WAS ABOUT THREE MONTHS AGO. THE NIGHT BEFORE, THE BLINKERS WERE ACTING UP. THE LEFT BLINKER SIGNAL INSIDE, WAS SOLID GREEN AND THE SIGNAL LIGHT OUTSIDE WAS FLASHING VERY DIMMLY AND SLOW, THE CLICKING SOUND TO ALERT THAT THE SIGNS LIGHT WAS ON WAS NOT CLICKING. THE RIGHT BLINKER SIGNAL INSIDE FLASHED BUT DID NOT MAKE THE CLICKING SOUND TO ALERT THAT IT IS ON, THE LIGHT OUTSIDE BLINKED NORMALLY. TODAY EVERYTHING IS BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184352March 5, 2019
ENGINE
TL* THE CONTACT OWNED A 2016 ACURA MDX. WHILE DRIVING 40 MPH ON THE HIGHWAY, THE CONTACT SMELLED SMOKE WHEN THE HEATER WAS ACTIVATED. THE CONTACT EXITED THE HIGHWAY, PARKED, AND EXITED THE VEHICLE. SMOKE AND FLAMES ENGULFED THE VEHICLE FROM UNDERNEATH THE FRONT PASSENGER SIDE. THE POLICE ARRIVED SHORTLY AND CALLED THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED BY THE TIME THE FIRE DEPARTMENT ARRIVED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE CONTACT'S INSURANCE COMPANY CONTACTED THE MANUFACTURER TO SCHEDULE AN APPOINTMENT TO DETERMINE THE CAUSE OF THE FIRE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11183849March 4, 2019
POWER TRAIN
THERE WERE A NUMBER OF INCIDENTS PRIOR TO 16 FEBRUARY 2018 WHERE THE CARE JERKED WHILE COMING TO A STOP AND HESITATED ON ACCELERATION POSSIBLY RELATED TO TRANSMISSION MISSHIFTING. WE TOOK OUR CAR INTO AN ACURA DEALER ON 16 FEBRUARY 2018 BUT THE ISSUE WAS NOT RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183883March 4, 2019
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE STARTED TO JERK AND, AS A RESULT, REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 202,185.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11183655March 2, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY AND MY SUNROOF EXPLODED. IT MADE A LOUD BANG AND I COULD HEAR GLASS FLYING OFF AND MOVING AROUND IN THE SUNROOF COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183331March 1, 2019
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE JERKED WHILE STOPPING (IN MOTION), VEHICLE WOULD HESITATE ON ACCELERATION (IN MOTION OR FROM A STOP), THIS WAS FOLLOWED BY FLASHING ERROR LIGHTS. THE VEHICLE WAS INOPERABLE AND HAD TO BE TOWED IN BY ACURA SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183121February 28, 2019
VISIBILITY/WIPER
WINDSHIELD DISTORTION NEAR DRIVER AND PASSENGER FRONT PILLARS CAUSING OBJECTS TO BE PERCEIVED INCORRECTLY ALONG WITH MOMENTARY DISORIENTATION WHEN TRYING TO DETERMINE THE ACTUAL POSITION OF OBJECTS WHEN ROUNDING CURVES OR BENDS IN THE ROAD. MAJOR CONCERN IS FOR OBJECTS SUCH AS, OTHER VEHICLES, KIDS, ADULTS, ANIMALS NOT BEING PERCEIVED PROPERLY AND IN TIME TO AVOID A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182732February 27, 2019
ENGINE
I RECENTLY RECEIVED A LETTER FROM ACURA FOR REGARDING ENGINE OIL CONSUMPTION. THIS COULD AFFECT THE PERFORMANCE OF THE ENGINE. ACURA IS AWARE THAT THERE IS AN ISSUE REGARDING THIS, HOWEVER THEY ARE REQUIRING THAT AN OIL CHANGE BE DONE THROUGH THE DEALERSHIP AT THE OWNERS EXPENSE FOR THE AFFECTED VEHICLES. ACURA SHOULD PREFORM THE INSPECTION EITHER IN ANOTHER MANNER, OR THEY SHOULD PROVIDE THE OIL CHANGE AT THEIR OWN EXPENSE IF THAT IS THE ONLY OPTION TO CHECK IF THIS IS AN ISSUE. THE OTHER OPTION WOULD BE TO ALLOW THE CONSUMER TO GET AN OIL CHANGE AT ANOTHER SERVICE CENTER THAT MAY BE LESS EXPENSIVE THAN WHAT THE DEALER CHARGES. IT SEEMS THAT ACURA IS TRYING TO BENEFIT FROM THEIR OWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182482February 26, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE CRUISING AT ABOUT 70MPH ON THE INTERSTATE, I ATTEMPTED TO ACCELERATE AND THE VEHICLE RPM WOULD DROP TO ABOUT 1000 RPM AND NOT ALLOW ME TO CONTROL THE ACCELERATION. REGARDLESS OF VARIOUS ATTEMPTS TO ACCELERATE THE VEHICLE CONTINUE TO LOSE MPH. AFTER 5-10 SECONDS, I WAS FINALLY ABLE TO REGAIN CONTROL OF THE VEHICLE. THIS HAS HAPPEN ON ABOUT 6 OCCASIONS SINCE I PURCHASED THE VEHICLE IN 2015. I'VE ATTEMPTED TO HAVE THIS ISSUE RESOLVED AT THE DEALERSHIP SERVICE. ON EACH OCCASION THEY STATED A SOFTWARE FIX WOULD CORRECT THE PROBLEM BUT THIS CONTINUES. I'VE ALSO HAD THE ISSUE OCCUR WHILE DRIVING ABOUT 40MPH ON THE CITY STREET. I WAS TOLD BY ONE DEALERSHIP (THE ABOVE INCIDENT OCCUR WHILE MORE THAN 500 MILES FROM HOME)THAT THIS APPEARS TO BE A TRANSMISSION ISSUE AND THAT IT WOULD NEED TO BE REPLACED TO RESOLVE AND WOULD BE COVERED BY WARRANTY, THIS DEALERSHIP PROVIDED ME A COMPUTER CODE FROM MY VEHICLE. MY CURRENT HOME DEALERSHIP CONTINUES TO STATE IT IS ONLY A SOFTWARE ISSUE, DESPITE THE FACT THAT I HAD BROUGHT MY VEHICLE IN FOR MAINTENANCE 2-DAYS PRIOR TO MY TRIP AND A SOFTWARE UPDATE WAS PERFORMED. THE FIRST TIME THE OCCURRED MY VEHICLE HAD LESS THAN 20,000 MILES, THE VEHICLE CURRENTLY AS ABOUT 77,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182442February 25, 2019
AIR BAGS, SEAT BELTS
THE SRS LIGHT TURNS ON AND DOESN'T GO OUT AFTER STARTUP OF THE VEHICLE. THERE IS A RECALL OF THE SRS UNIT MALFUNCTION FOR THE 2003 YEAR MODEL. SECONDLY, MY VEHICLE IS MORE THAN FIFTEEN YEARS OLD. IS THERE A TAKATA AIR BAG RECALL INVOLVING MY 2002 ACURA MDX? I HAVE TAKEN OWNERSHIP VERY RECENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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