Acura MDX Complaints

3,381 consumer complaints on file.

#11140419October 15, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE DRIVING APPROXIMATELY 75 MPH ON A BUSY INTERSTATE HIGHWAY, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE ELECTRIC PARKING BRAKE, BLIND SPOT, AND "STOP DRIVING" MESSAGES AND INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO MAPLETON PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER PERFORMED A SOFTWARE UPDATE ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,649.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140235October 14, 2018
UNKNOWN OR OTHER
I WAS DRIVING DOWN THE FREEWAY WHEN MY SUNROOF SPONTANEOUSLY SHATTERED. THERE WERE NO OTHER VEHICLES BY ME AND I WAS NOT DRIVING UNDER AN OVERPASS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139284October 9, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
RPMS ARE FLUCTUATING. TACHOMETER BOUNCES UP AND DOWN WHEN SLOWLY ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139338October 9, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 ACURA MDX. WHEN THE VEHICLE WAS IN ANY GEAR, THE KEY COULD BE REMOVED FROM THE IGNITION. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER TO DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138933October 7, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE MY VEHICLE WAS IN MOTION THE VSA LIGHT CAME ON AND MY VEHICLE STARTED SLOWING DOWN AND JUMPING LIKE BRAKING ON IT'S OWN. WITHOUT MY EVEN TOUCHING MY BRAKE PEDAL. I WAS ON THE HIGHWAY GOING ABOUT 40 MILES AND MY 2005 ACURA MDX DID THIS. I ALMOST GOT INTO AN ACCIDENT BECAUSE A TRUCK WAS COMING BEHIND ME AT ABOUT MORE OR SO 60 TO MILES. I HAD TO LITERALLY VEER OFF TO THE BREAKDOWN DOWN LINE. THIS WAS VERY SCARY. PLEASE FIND A WAY TO CORRECT THIS ON THIS TYPE OF VEHICLE. I AM SO AFRAID TO DRIVE MY CAR PASS 40 MILES ANYWHERE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133487October 5, 2018
POWER TRAIN
TRANSMISSION AND TORQUE CONVERTER PROBLEM. EXPERIENCING SHUTTER WHEN SHIFTING FROM 2ND GEAR INTO 3RD GEAR. STARTING AT 40,000K MILES. LOW IDLING RPM HOVERING AROUND 500RPM AND TRIES TO REGAIN THE APPROPRIATE IDLING RPM TO AROUND 600-700RPM. HARD DOWNSHIFTS OCCASIONALLY FROM 2ND TO 1ST GEAR, ESPECIALLY IN STOP AND GO TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132688October 1, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING
BACKUP CAMERA HAS EXTREMELY POOR PERFORMANCE IN LOW LIGHT OR NIGHT TIME SETTINGS IF THERE IS NO OTHER AMBIENT LIGHT LIKE STREET LIGHTS. REVERSE LIGHTS ARE NOT SUFFICIENT TO BE ABLE TO SEE OBSTACLES OR DANGERS IN THE BACKUP MONITOR. BODY PANELS PRODUCE A BLIND SPOT REQUIRING THE BACKUP CAMERA TO SEE BEHIND YOU. THE BACKUP CAMERA HAS SHIFTED ANGLE SLIGHTLY CAUSING THE MARKINGS INTENDED TO ALLOW BACKUP INTO PARKING SPACES TO BE OFF CENTER AND GUIDE THE VEHICLE TO AN INAPPROPRIATE PARKING ANGLE. THIS LOW LIGHT PERFORMANCE ISSUE HAS BEEN KNOWN TO OWNERS FOR SOME TIME, IN LIGHT OF ACURA'S NEW RECALL RELATED TO BACKUP CAMERAS THIS WARRANTS INVESTIGATION AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131189September 28, 2018
VEHICLE SPEED CONTROL
2017 ACURA MDX. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130525September 20, 2018
ELECTRICAL SYSTEM
I BOUGHT THIS CAR ON MOTHER'S DAY 2017. DURING THE FOLLOWING MONTH I HAD THE CHECK ENGINE LIGHT ON NON-STOP, I STARTED RECEIVING ERROR CODES, THEN ON THE WAY TO THE AIRPORT (ONE THE INTERSTATE), THE CAR LITERALLY TURNED OFF. WE ROLLED TO THE AIRPORT WITH NO ELECTRICAL SYSTEM AT ALL, THEN THE CAR FINALLY DIED, THANK GOODNESS WE GOT OUT BECAUSE FOR A FEW MINUTES WE WERE LOCKED IN THE CAR! WE REPLACED THE ALTERNATOR, THE BATTERY, 3 OF THE 4 (O2) OXYGEN SENSORS, NOW THE TRANSMISSION LIGHT, THE CHECK ENGINE LIGHT AND THE CHECK STARTING SYSTEM LIGHT ARE ON. TODAY, THE CAR DIDN'T START TWICE AND I HONESTLY FELT AT RISK JUST TRYING TO DRIVE HOME TODAY. SO ALL THIS HAS BEEN FROM MOTHER'S DAY 2017 TO NOW! SEPTEMBER 20, 2018. THE LIGHTS AND CODES DON'T STOP ON THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130209September 18, 2018
AIR BAGS, POWER TRAIN, UNKNOWN OR OTHER
I HAVE ACURA MDX 2005 MODEL THE VSA LIGHTS AND AIRBAGSLIGHTS KEEP COMING UP INTERMITTENTLY AND THERE IS A TRANSMISSION SLIPS TOO. I WONDERED WHY IT WAS NOT RECALLED WHEN OTHERS WERE RECALLED .THE VEHICLE STILL MOVES BUT NOTICING A SLIP IN THE TRANSMISSION POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129399September 13, 2018
VISIBILITY/WIPER
I PURCHASED THE VEHICLE NEW, IN LATE MARCH 2018; I BELIEVE WE TOOK DELIVERY ON MARCH 29, 2018. WE HAVE HAD AN ONGOING ISSUE WITH THE MEMORY POSITIONING OF THE STEERING WHEEL. OUR VEHICLE HAS THE ADVANCED PACKAGE. INTERMITTENTLY, THE SEAT WILL GO TO THE MEMORIZED POSITION, BUT THE STEERING WHEEL WILL STAY IN THE POSITION FOR EXITING THE VEHICLE. THAT POSITION IS IN THE HIGHEST POSITION THE STEERING WHEEL CAN BE PLACED IN. WE HAVE HAD THE VEHICLE AT BAKERSFIELD ACURA FOUR SEPARATE TIMES TO CORRECT THE ISSUE. BAKERSFIELD ACURA HAS BEEN UNABLE TO DUPLICATE THE ISSUE WHILE THE VEHICLE IS AT THEIR FACILITY. THEIR SERVICE WRITER, OMAR, ACTUALLY WITNESSED THE MALFUNCTION WHEN I DROPPED THE VEHICLE ON JULY 16, 2018. I HAVE FILED A COMPLAINT WITH ACURA CLIENT RELATIONS, CASE NUMBER 08936387. ACURA REFUSES TO DO ANYTHING ABOUT THE ISSUE. I HAVE EXPLAINED THAT THIS IS A VERY SERIOUS SAFETY ISSUE. WHEN THE STEERING WHEEL STAYS IN THE HIGHEST POSITION, IT IS VERY DIFFICULT TO SEE OVER THE STEERING WHEEL, BLOCKING OUR VISION OF THE ROAD. MY WIFE AND I JUST GET IN THE VEHICLE, START IT UP AND TAKE OFF. NORMALLY, IT IS NOT UNTIL WE ARE DRIVING THAT WE NOTICE THE ISSUE. AT THAT POINT, WE ARE FUMBLING AROUND TRYING TO LOCATE THE LEVER TO MANUALLY ADJUST THE STEERING WHEEL. AT 65 MPH ON THE FREEWAY, THAT IS VERY DISTRACTING AND DANGEROUS. A SPLIT SECOND OF DISTRACTED DRIVING CAN CAUSE A VERY SERIOUS ACCIDENT. TIFFANY AT ACURA CLIENT RELATIONS, AND DAVID, THE SERVICE MANAGER AT BAKERSFIELD ACURA HAVE BOTH ADMITTED THAT THEY ARE AWARE OF THE PROBLEM, BUT CONTEND IT ONLY HAPPENS WHEN BOTH DRIVER ONE AND DRIVER TWO KEYS ARE PRESENT. APPARENTLY, THEY HAVE NO INTENTION OF CORRECTING THE MALFUNCTION. TO BE CLEAR, IT HAPPENS WHEN ONLY ONE KEY IS PRESENT AS WELL AS WHEN BOTH KEYS ARE PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129431September 13, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE DRIVING DOWNHILL A CAR APPROX 1000 FEET AHEAD OF ME WAS SLOWING DOWN TO TURN RIGHT WHILE THE CAR WAS STILL TURNING BUT COMPLETELY OUT OF THE INTERSECTION THE AUTOMATIC BRAKES CAME ON AND CAME TO A COMPLETE STOP. THE CAR THAT TURNED RIGHT WAS DOWN THE STREET IT HAD TURNED ON COMPLETELY OUT OF SENSOR RANGE AND THE AUTOMATIC BRAKES WOULD NOT LET OFF, WHEN TRYING TO ACCELERATE IT GOT STUCK IN GEAR BUT WOULD NOT BUDGE. LIKE WHEN YOU DONT SHIFT A GEAR FOR TOO LONG IN A STICK SHIFT CAR. FINALLY THE BRAKES LET OFF AND I WAS ABLE TO DRIVE BUT FURTHER DOWN THE SAME HILL THE AUTOMATIC BRAKES DID THE SAME THING AGAIN WHILE TRYING TO ACCELERATE TO CHANGE LANES, THERE WAS NOT A SINGLE CAR INFRONT OF ME AT THIS POINT AND NO REASON FOR THE AUTOMATIC BRAKES TO DO THIS. BOTH INCIDENTS ALMOST CAUSED ME TO BE REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129434September 13, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AFTER SWITCHING TO DRIVE FROM REVERSE THE NAV DISPLAY WOULD NOT SWITCH BACK FROM THE BACK UP CAMERA WHILE DRIVING AHEAD, WHEN A CAR WOULD BE ANYWHERE NEAR MINE ON THE ROAD, STILL IN DRIVE, WHETHER IDLE AT A STOP LIGHT OR IN MOTION ON THE STREET, THE BACK UP SENSORS THAT RESPOND TO PASSING CARS DID NOT BEEP. I TRIED PRESSING THE BACK BUTTON, NAV BUTTON, SETTINGS BUTTON & TURNING THE CAR ON/OFF ALL FAILING TO FIX THE PROBLEM. THE CAMERA REMAINED ON EVEN WHILE IN PARK ONCE I ARRIVED HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128827September 11, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
VEHICLE HAD NUMEROUS PROBLEMS THROUGHOUT THE FIRST TWO YEARS OF OWNERSHIP, WHICH THE DEALERSHIP WAS VISITED FOR REPEATEDLY. THESE PROBLEMS OCCURRED WHEN THE WEATHER WAS VERY COLD, USUALLY BELOW ZERO (F), AND INVOLVED MULTIPLE DISFUNCTIONAL SENSORS ALL DISPLAYING INOPERATIVE. WHEN THESE SENSORS DISPLAYED ERRORS, THAT COMPONENT OF THE CAR WOULD NOT FUNCTION CORRECTLY. (ONE TIME THERE WAS AN ISSUE WITH THE COLLISION MITIGATING SYSTEM, AND THE BRAKES AUTOMATICALLY ENGAGED ON AN ICY ROAD AT FULL SPEED--ANOTHER THERE WAS A PROBLEM WITH THE AWD WHICH TURNED THE VEHICLE INTO A FRONT WHEEL DRIVE OPERATION). DEALERSHIP DISCOVERED AFTER MULTIPLE VISITS, AND WHEN WE TOLD THEM WE WERE GOING TO TRY TO PURSUE A LEMON LAW PROTECTION ON THE VEHICLE, THAT IT WAS A POWER CONTROL MODULE THAT WAS BAD. THIS WAS REPLACED. VEHICLE RAN MOSTLY ERROR FREE FOR SOME TIME AFTER. ON THE MORNING OF 2/15/2018, THE VEHICLE WAS STARTED IN ORDER TO WARM UP. WHILE PARKED WITH THE ENGINE RUNNING, VEHICLE CAUGHT ON FIRE SOMEWHERE BEHIND THE DASH ON THE PASSENGER SIDE. WE PUT THE FIRE OUT USING A FIRE EXTINGUISHER. THANKFULLY, I WAS NOT DRIVING THE VEHICLE AS I WOULD HAVE BEEN 5 MINUTES LATER, AS I HAD NO FIRE EXTINGUISHER IN THE CAR; AND ALSO THANKFULLY THERE WAS NOT GOING TO BE A PASSENGER IF I HAD BEEN DRIVING, AS THE FLASH WAS IMMEDIATE AND INTENSE ON THE PASSENGER SIDE. FURTHER, IT DID NOT CATCH OUR HOUSE OR SHOP ON FIRE WHEN IT WENT, AS IT COULD HAVE. VEHICLE WAS A TOTAL LOSS. DOCUMENTATION OF NUMEROUS PROBLEMS (RECEIPTS OF VISITS TO DEALERSHIP) AND PHOTOS OF DAMAGE TO CAR AFTER FIRE ARE AVAILABLE UPON REQUEST.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11128347September 9, 2018
ENGINE
YESTERDAY WHILE STOPPED A LIGHT, THE MDX REFUSED TO MOVE ONCE I TOOK MY FOOT OFF THE BREAK. THE ENGINE BECAME VERY LOUD AND 'EMISSIONS SYSTEM PROBLEM' AND 'BRAKE PARKING PROBLEM' APPEARED ON THE DASHBOARD. THE TRUNK OPENED BUT WDNT CLOSE AUTOMATICALLY. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALER. THE VEHICLE HAD ISSUES STAYING IN NEUTRAL AND WOULD IMMEDIATELY REVERT BACK TO PARK. THE TOWING COMPANY HAD ME CONTINUOUSLY HOLD IT IN NEUTRAL IN ORDER TO GET IT ON THE FLAT BED. IT TOOK 45 MINS TO FINALLY GET THE VEHICLE ON THE BED. I WAS REALLY ANNOYED AS I'VE NEVER EXPERIENCED ANYTHING AS SUCH WITH MY PRIOR MDX AND WAS ON THE WAY TO MEET MY CHILDREN. WHEN WE ARRIVED AT THE DEALER, A TLX WAS TOWED AND HAD THE SAME ISSUES. THE VEHICLE SHUT DOWN AND WDNT MOVE LIKE MINE. THANK GOD I WAS NOT ON THE HIGHWAY. I HAVE COMPLAINED ABOUT THE SHIFTING OF GEARS WHEN DRIVING AND WAS TOLD IT WAS NORMAL AND THE VEHICLE WOULD EVENTUALLY CHANGE BUT IT'S ALSO STILL HAPPENING. NEEDLESS TO SAY I AM VERY DISSATISFIED AND DISAPPOINTED AND WILL NOT PURCHASE ANOTHER ACURA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128100September 7, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON AUGUST 21, 2018 I PULLED INTO A PARKING STALL, AND REALIZED I WAS NOT ALIGNED PROPERLY. I CLICKED ON REVERSE SO THAT I COULD REALIGN WITHIN MY DESIGNATED SPACE, AND THE CAR LUNGED FORWARD JUMPING THE CURB AND HITTING THE BUILDING APPROXIMATELY 4-5 FEET IN FRONT OF ME. BOTH DRIVER SIDE AIRBAGS DEPLOYED. $13,000 WORTH OF DAMAGE TO MY CAR. WITHIN THE FIRST WEEK OF GETTING THIS CAR IS 2017, I'VE HAD MANY ISSUES SUCH AS FAILURE TO START AND BRAKE WARNING LIGHT COMING ON RANDOMLY WHILE DRIVING. HAD TO HAVE THE VEHICLE TOWED AT LEAST 3X TO THE DEALER, FOR WHICH THEY COULD NOT REPLICATE THE ISSUES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11128155September 7, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
UNINTENDED ACCELERATION - WHILE COASTING, THE VEHICLE ACCELERATES ON ITS OWN UP TO 30MPH. THIS HAS OCCURRED WHILE APPROACHING TRAFFIC LIGHTS, STOP SIGNS, PARKING LOTS, CROSSWALKS AND PARKING IN THE GARAGE. THIS HAS HAPPENED ON SEVERAL OCCASIONS WITH TWO DIFFERENT DRIVERS AND EVEN THE DEALER HAS EXPERIENCED THE SAME SYMPTOMS. THE VEHICLE ALSO STALLS WHILE STOPPED IN THE ROADWAY TO TURN. ACURA SENT A REGIONAL SERVICE DIRECTOR TO TEST THE VEHICLE AND MY DRIVING SKILLS AND STATES THAT SINCE THERE ARE NO TROUBLE CODES FROM THE COMPUTER, ALL SYSTEMS ARE OPERATING AS DESIGNED. BRAKING - THE ADAPTIVE CRUISE CONTROL WILL SENSE LARGE VEHICLES IN ADJACENT LANES AND SMALL VEHICLES ON CURVES AND ABRUPTLY APPLY BRAKES. THE VEHICLE BELIEVES THESE VEHICLES ARE IN OUR LANE WHEN THEY ARE IN FACT IN THE ADJACENT LANE. WE HAVE HAD SEVERAL NEAR MISSES WHERE THE VEHICLE BEHIND US ALMOST REAR ENDED US DUE TO THE IMMEDIATE AND UNNECESSARY APPLICATION OF THE BRAKES. WE HAVE NO CONFIDENCE IN THIS VEHICLES TECHNOLOGY TO PERFORM AS INTENDED AND FEAR EVENTUALLY SOMEONE WILL BE HURT OR KILLED AS IT DOES NOT RECOGNIZE PEDESTRIANS EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124690September 6, 2018
AIR BAGS
YELLOW CHECK AIRBAG SYSTEM APPEARS AFTER CAR IS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127916September 6, 2018
STEERING
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE ELECTRIC POWER STEERING AND POWER STEERING PUMP. ALSO, THE POWER STEERING RACK HAD AN INTERNAL LEAK. THE VEHICLE WAS REPAIRED BY DAVID MCDAVID ACURA PLANO (4051 W PLANO PKWY, PLANO, TX 75093, 972-964-6150) UNDER THE CONTACT'S INDEPENDENT WARRANTY. AFTERWARDS, THE HIGH PRESSURE HOSE HAD AN INTERNAL LEAK. ALTHOUGH THE STEERING WHEEL FUNCTIONED NORMALLY, THE SAME DEALER DIAGNOSED THAT THE HIGH PRESSURE HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 87,650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123771August 31, 2018
AIR BAGS
AFTER HAVING TAKEN THE ACURA TO DEALER 3 TIMES FOR THE TAKATA AIR BAG RECALL INITIALLY ALL WAS WELL. THEN EVERY 3RD TIME I STARTED THE ENGINE THE RED WARNING LIGHT FOR AIRBAG FAILURE WOULD COME ON. NOW OVER THE LAST 6 MONTHS EVERY TIME THE ENGINE IS STARTED THE WARNING LIGHT COMES ON AND STAYS ON. WOULD EXPENSE TO REPAIR/REPLACEMENT BE COVERED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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