2022-2023 Audi e-tron Instrument Cluster Fault

Owners of 2022-2023 Audi e-tron vehicles may encounter a warning message in their instrument cluster indicating a fault. This issue, which can also affect other Audi models from the same years, is documented in a manufacturer communication (NHTSA ID 10247140) aimed at assisting technicians with diagnosis.

This bulletin specifically addresses the Audi e-tron instrument cluster fault, providing guidance for service personnel when customers report this particular warning.

Symptoms

The primary symptom of this issue is a specific message displayed in the vehicle's instrument cluster. Owners will see the warning: "Instrument cluster: fault. Limited warning messages. Please contact workshop". This message indicates a problem with the instrument cluster and suggests that some warning functions may be limited.

Fault Codes / DTCs

When the "Instrument cluster: fault" message appears, it is typically associated with a specific diagnostic trouble code (DTC). Technicians will find the following code when scanning the vehicle's systems:

Diagnosis / Trigger Conditions

This bulletin serves as an informational guide for Audi technicians. It highlights the specific message and DTC B200096 that indicate an Audi e-tron instrument cluster fault. The communication helps technicians identify the condition and understand that an official bulletin exists to provide further diagnostic steps or potential resolutions. The presence of the "Instrument cluster: fault" message directly triggers the need for this bulletin's information.

Repair Procedure Summary

While the bulletin itself primarily provides information rather than a detailed step-by-step repair, it guides technicians on how to proceed when faced with the Audi e-tron instrument cluster fault and DTC B200096. Technicians are expected to use this information to accurately diagnose the root cause of the instrument cluster malfunction. This may involve further diagnostic testing using specialized Audi tools to pinpoint the exact component or software issue leading to the fault message.

Owner Action

If you experience the "Instrument cluster: fault. Limited warning messages. Please contact workshop" message or suspect an Audi e-tron instrument cluster fault in your 2022-2023 Audi e-tron, it is recommended to contact your authorized Audi workshop. Provide them with the exact warning message you observed. They will be able to use the information from manufacturer communication NHTSA ID 10247140 and their diagnostic tools to properly assess and resolve the issue.

Source: NHTSA ID 10247140