Bulletin de service

2022-2026 Audi Parking Aid False Warnings TSB 2024323/13

Audi has released Technical Service Bulletin 2024323/13 to address customer complaints of false parking aid warnings. This bulletin details various environmental and vehicle-specific conditions that can cause the parking aid system to issue alerts even when no obstacles are present. It provides…

Byeditor marcus weber2022 Audi e-tron
2022 Audi e-tron — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11030985
2024323/13Revision 13Revision 12Revision 11Parking assistance provides false warningsParking aid does not workwarning is issued although there is no obstacle917591749759
Audi A3
2022–2026
Audi A4
2021–2025
Audi A4 allroad
2021–2025
Audi A5
2021, 2022, 2023, 2024, 2026
Audi A6
2021–2026
Audi A6 allroad
2021–2026
Afficher 31 de plus
Audi A7
2021–2025
Audi A7 e
2021–2022
Audi A8 L e
2021
Audi e-tron
2021, 2023
Audi e-tron GT
2022–2025
Audi e-tron Sportback
2021–2022
Audi Q3
2021–2025
Audi Q5
2021–2026
Audi Q5 e
2021, 2023, 2024, 2025
Audi Q7
2021–2026
Audi Q8
2021–2026
Audi R8
2021–2023
Audi RS 3
2022–2026
Audi RS 5
2021–2024
Audi RS 6 Avant
2021–2026
Audi RS 7
2021–2026
Audi RS e-tron GT
2022–2026
Audi RS Q8
2021–2026
Audi S e-tron GT
2026
Audi S3
2022–2026
Audi S4
2021–2025
Audi S5
2021, 2022, 2023, 2024, 2026
Audi S6
2021–2025
Audi S7
2021–2025
Audi S8
2021–2026
Audi SQ5
2021–2026
Audi SQ7
2021–2026
Audi SQ8
2021–2026
Audi TT
2021–2023
Audi TT RS
2021–2022
Audi TTS
2021–2023

Symptoms

Owners of 2022-2026 Audi vehicles may experience their parking aid system issuing warnings even when no obstacles are present. The primary complaint is that the "Parking aid does not work / warning is issued although there is no obstacle." This can lead to confusion and distrust in the system's reliability.

Diagnosis / Trigger Conditions

Audi Technical Service Bulletin 2024323/13 identifies numerous environmental and vehicle-related factors that can contribute to false parking aid activations. Technicians are advised to question the customer about these conditions before performing any repairs.

Environmental Conditions

False warnings can be triggered by:

  • Plants and Curbs: Growing plants or curbs of certain heights in the vehicle's vicinity.
  • Road Surfaces: Gravel tracks, cobblestones, potholes, cattle grids, sharp bends, and slopes.
  • Weather Conditions: Water on the parking aid sensors (which widens the radiation pattern), ice or snow on the sensors or bumper, and vehicle exhaust gases or water vapor (which alters air properties affecting ultrasound transmission).
  • Noise Disturbances: External ultrasound sources like pneumatic brakes on heavy goods vehicles, anti-rodent devices, or other parking aid systems.

Immediate Surroundings

Specific elements in the immediate environment can also cause issues:

  • Fluorescent tubes.
  • Induction loops at traffic lights and car park barriers.
  • Ramps or driveways.

Vehicle-Specific Factors

Issues related to the vehicle itself include:

  • License Plate Installation: Protruding plate carriers, use of advertising carriers, incorrect license plate size, or plates that are not flat or secured correctly.
  • Add-on Parts/Modifications: Non-Audi genuine accessories such as trailer hitches, lowered ride height, spoilers, bumpers, sound generators, or anti-rodent devices.
  • Previous Damage: Any prior damage or new paint applied to the vehicle.

Repair Procedure Summary

Technicians should perform a series of checks, both without and with removal work, and with or without a diagnostic tester, to identify the root cause of the Audi e-tron parking aid false warnings.

Checks Without Removal Work (No Diagnostic Tester)

  1. External Sensor Check: Inspect parking aid sensors for dirt, ice, foreign objects, damage to the bumper or underbody, stone chipping, or scratches. Dirty sensors must be cleaned. Stone chipping and scratches are not covered under warranty. (Refer to Figure 3 for examples of stone chips causing sensor failure).
  2. Sensor Seating: Confirm that parking aid senders are securely seated by applying pressure. (Refer to Figure 4 for a pressure check).
  3. Decoupling Ring: Verify the decoupling ring is seated correctly, checking for bulging (Figure 6) or folding (Figure 7) compared to a correctly seated ring (Figure 5).
  4. Sensor Centering and Evenness: Ensure the parking aid sender is centered (Figure 8 vs. Figure 9) and that the decoupling ring encloses the sensor evenly.
  5. Sensor Flushness: Check that the sensor is fitted flush with the bumper (Figure 10 vs. Figure 11).

Checks Without Removal Work (With Diagnostic Tester)

  1. Fault Memory: Check the vehicle's fault memory. If a diagnostic trouble code (DTC) is stored for a parking aid sender, swap the affected sender. If the DTC does not re-log, replacement is not necessary.
  2. Obstacle Warning Analysis: If the customer reports warnings without obstacles, observe oscillation time and distance evaluation in measured value blocks. Decouple the sensor with a foam element that absorbs ultrasound. If the warning stops, check for reflective objects. If the warning persists, replace the sensor.
  3. Control Unit Coding: Verify the coding in the parking aid control unit, especially if a towing bracket has been retrofitted.
  4. Part Number Verification: Compare the part number read out with the diagnostic tester against the parts catalog.

Checks With Removal Work (With Diagnostic Tester)

  1. Connection Integrity: Inspect connections at sensors, coupling points on the bumper, the parking aid control unit, and the sound generator for corrosion, water ingress, bent or pushed-back pins, and correct seating of connector and pin seals.
  2. Wiring Harness: Check the bumper harness wires for damage, crushing, and sufficient length (Figure 12 vs. Figure 13).
  3. Connector Seating: Ensure connectors at the parking aid sender and coupling point are correctly seated (Figure 14 vs. Figure 15).
  4. Sensor Bracket: Inspect the sensor bracket in the bumper for damage, deformation, secure attachment, correct alignment, and dirt.
  5. Sensor Inspection: Re-check the sensors for damage, deformation, secure attachment, correct alignment, dirt, and correct part number according to the parts catalog.

Painting Parking Aid Sensors

When replacing sensors, special painting instructions must be followed as outlined in the Paintwork manual. The painting area should range from 2-3mm to 8mm from the outside surface to the rear, ensuring the housing itself is not painted (Figure 16 vs. Figure 17).

Required Tools or Parts

If a repair is necessary, the following causal parts and their associated service and damage codes are identified:

  • Parking aid sensor: Service Number 9175, Damage Code 0040
  • Parking aid control unit: Service Number 9174, Damage Code 0040
  • Wiring harness: Service Number 9759, Damage Code 0040

Important Warnings

This Technical Service Bulletin (TSB) 2024323/13 is intended for warranty claims using the applicable service number and damage code. If your vehicle is outside of its warranty period, this TSB serves as informational guidance only. Audi of America, Inc. is not notifying consumers directly about this bulletin. Owners should be aware that all part and service references are subject to change.

Additional information regarding "Parking aid incorrect warnings" can be found in the Audi Knowledge Tank videos: SoST_0012 (causes on the vehicle) and SoST_0016 (external influences).


Source: NHTSA ID: 11030985

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Frequently Asked Questions

What does Audi TSB 2024323/13 address?
Audi TSB 2024323/13 addresses customer complaints regarding false parking aid warnings in 2022-2026 Audi vehicles, where the system issues alerts even when no obstacles are present.
What are common causes for Audi e-tron parking aid false warnings?
False warnings can be caused by environmental factors like plants, curbs, specific road surfaces, weather conditions (water, ice, snow), external noise, or vehicle-specific issues such as improper license plate installation, non-genuine add-on parts, or previous damage affecting the sensors.
Are specific DTC codes mentioned for the parking aid false warnings?
While the TSB mentions that a diagnostic trouble code (DTC) might be stored for a parking aid sender, it does not list specific DTC codes (e.g., Pxxxx, Bxxxx) that would appear. The focus is on diagnosing the root cause through visual inspections and functional checks.
Is the repair for false parking aid warnings covered under warranty?
The TSB indicates that repairs performed under this bulletin are eligible for warranty claims using specific service and damage codes (e.g., 9175, 0040). If your vehicle is outside of its warranty period, the bulletin serves as informational guidance.
What should I do if my Audi e-tron parking aid gives false warnings?
If your Audi e-tron parking aid false warnings persist, it is recommended to have your vehicle inspected by an authorized Audi service center. They can perform the diagnostic steps outlined in TSB 2024323/13 to identify and resolve the issue.

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