2019-2023 Audi Instrument Cluster Fault B200096

Symptoms

Owners of affected 2019-2023 Audi vehicles may observe the following message displayed on the instrument cluster:

• "Instrument cluster: fault. Limited warning messages. Please contact workshop"

This message indicates a problem with the instrument cluster's functionality, potentially limiting the display of critical vehicle information. The Audi instrument cluster fault B200096 can impact the driver's ability to receive important alerts.

Fault Codes / DTCs

When the above symptom is present, workshops may find the following diagnostic trouble code (DTC) stored:

Code	Description	Symptom ID
B200096	Control Module Faulty	10485828

This DTC B200096 specifically points to an internal fault within the instrument cluster control module, indicating a hardware malfunction.

Technical Background

Audi has identified that the Audi instrument cluster fault B200096 is due to a hardware-related issue within the instrument cluster itself. This hardware defect can lead to the warning message appearing on the instrument cluster. Audi states that an optimized manufacturing process has been implemented to address this issue in newer production units.

Diagnosis and Repair Procedure

To diagnose and repair the Audi instrument cluster fault B200096, technicians should follow these steps:

1. Check Production Date: Use the ODIS diagnostic system to check the production date of the instrument cluster. Navigate to Self-diagnosis → Address: 0017 System name: 0017 – Instrument cluster → Identification → Production date.
2. Document Findings: If the instrument cluster's production date is after August 30, 2022, this information should be noted in the claim comments.
3. Replace Instrument Cluster: The instrument cluster must be replaced according to the instructions provided in the relevant repair manual.

Important Warnings

Required Parts

For the repair, the following parts may be required. Technicians should always consult their Parts Department and ETKA for the most current information and part bulletins.

Part Number	Part Description	Quantity
See ETKA	Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual	See ETKA/ELSA
See ETKA	Instrument Cluster	01

Warranty Information

This Technical Service Bulletin (TSB) is informational only and is not applicable to any Audi warranty. Owners should discuss potential repair costs and warranty coverage with their authorized Audi dealership.

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Source: NHTSA ID 10231078, TSB 2069331/1