2016-2026 Audi Air Suspension System Fault TSB 2067531/7

TSB Revision History and Release Date

Technical Service Bulletin 2067531/7 was released for publishing on October 17, 2025. It has undergone several revisions:

• Revision 7: Updated the header to reflect revised model year information.
• Revision 6 (December 4, 2024): Revised the condition description with updated information.
• Revision 5 (November 20, 2024): Revised the condition description based on updated workshop findings.

Symptoms of an Audi Air Suspension System Fault

Owners of affected 2016-2026 Audi vehicles may observe the following symptoms related to an Audi air suspension system fault:

• An instrument cluster warning message stating: "Air suspension: system fault".
• A generic message about the shock absorber system or suspension appearing in the instrument cluster.
• The damping/suspension regulation system may exhibit issues with damper adjustment, leading to either no function or incorrect operation.
• The level control system may function incorrectly or not at all, including issues with pitch and roll compensation.
• Automatic level control or automatic damper adjustment may experience functionality issues, such as incorrect operation or complete failure.
• Malfunction display symbols for the shock absorber control system or driving dynamics performance indicator may not activate or display correctly.

Fault Codes (DTCs)

When diagnosing an Audi air suspension system fault, technicians may find one or more of the following Diagnostic Trouble Codes (DTCs) stored as "static" in the J775 suspension control unit, which is identified by diagnostic address 0074:

Diagnostic Trouble Code	Fault Symptom	Storage State
B200FF0	Internal malfunction	static
B200FF1	Internal malfunction	static
B200FF2	Internal malfunction	static
B200FF3	Internal malfunction	static
B200FF4	Internal malfunction	static
B200FF5	Internal malfunction	static

These DTCs specifically indicate an internal malfunction within the J775 suspension control unit itself.

Diagnosis and Trigger Conditions

The presence of DTCs B200FF0 to B200FF5 in the J775 suspension control unit (diagnostic address 0074) indicates an internal malfunction that is logged as "static." Before proceeding with the primary repair steps for this Audi air suspension system fault, technicians are advised to check for the applicability of other related Technical Service Bulletins, as these might address underlying causes:

• TSB 2073034: Addresses "43 Air suspension system fault - DTC C118D01 Compressor for level control electrical error".
• TSB 2073601: Addresses "57 Safe CP in Cluster w/ DTC U110100; C115E54, U111800".
• TSB 2074439: Addresses "57 Safe CP in Cluster w/ DTC U110100; C115E54, U111800".

If, after checking these related bulletins and addressing any applicable issues, the DTCs B200FF0-B200FF5 are still present and logged as static, the repair procedure outlined in TSB 2067531/7 should be followed.

Technical Background and Production Solution

According to Technical Service Bulletin 2067531/7, the sections for "Technical Background" and "Production Solution" are noted as "Not applicable." This indicates that the bulletin primarily focuses on a diagnostic and repair procedure for an existing issue rather than detailing the root cause from a technical or manufacturing perspective.

Important Warnings for Owners and Technicians

This Technical Service Bulletin 2067531/7 includes critical instructions regarding the repair process for an Audi air suspension system fault:

• "If the DTCs in question are still logged as static, please perform a virtual replacement of the J775 (diagnostic address 0074), without actually replacing the control unit." This is a crucial instruction, emphasizing that physical replacement of the J775 control unit is not typically required and should be avoided if the virtual replacement procedure can resolve the issue.
• "If the DTCs in question are still logged as static, follow instructions in the GFF." GFF refers to the Guided Fault Finding system, which provides detailed, step-by-step diagnostic and repair instructions tailored to specific fault conditions, ensuring technicians follow the correct OEM-prescribed methods.

Repair Procedure Summary

Technical Service Bulletin 2067531/7 outlines a specific sequence of steps to address the Audi air suspension system fault and clear the internal malfunction DTCs from the J775 suspension control unit (diagnostic address 0074). This procedure primarily involves cycling the vehicle's diagnostic and power systems in a precise order:

1. Disconnect Diagnostic Connector: The first step is to unplug any diagnostic connector that is currently connected to the vehicle.
2. Switch Off Ignition: Turn the vehicle's ignition completely off.
3. Lock Vehicle: Ensure the vehicle is fully secured by locking all doors, the hood, and the rear lid.
4. Wait for Bus Sleep Mode: Allow the vehicle sufficient time to enter bus sleep mode. This is a critical step where various electronic control units power down. The exact time may vary, but it typically requires several minutes.
5. Unlock Vehicle: Unlock the vehicle.
6. Plug In Diagnostic Connector: Reconnect the diagnostic connector to the vehicle.
7. Switch On Ignition: Turn the vehicle's ignition back on.
8. Attempt DTC Erase: Using a diagnostic tool, attempt to erase the stored Diagnostic Trouble Codes (DTCs).

If, after performing these steps, the DTCs B200FF0 to B200FF5 remain logged as static, technicians are instructed to perform a virtual replacement of the J775 control unit. This virtual replacement is a software-based procedure performed via the diagnostic system and does not require physical component replacement. Should the issue persist even after the virtual replacement, further instructions within the Guided Fault Finding (GFF) system must be followed for advanced troubleshooting.

Warranty Information

Audi Technical Service Bulletin 2067531/7 specifies the following details for warranty claims related to this Audi air suspension system fault:

• Claim Type: Applicable claim types should be used. It is important to note that this TSB is informational only if the vehicle is outside of its warranty period, meaning repairs may not be covered under warranty in such cases.
• Service Number: 4316
• Damage Code: 0040
• Labor Operations:
  • Check vehicle (initiate bus sleep mode): This operation, with code 0689 0199, is allocated 20 Time Units (TU).
  • GFF (Guided Fault Finding): This operation, with code 0150 0000, has its allocated time stated on the diagnostic protocol, as it can vary based on the complexity of the fault finding process.
  • Charge battery: This operation, with code 2706 8950, requires technicians to refer to the Standard Repair Time (SRT) for associated operations, ensuring the vehicle's battery is adequately charged during diagnostic and repair procedures.
• Claim Comment: All warranty claims must include the comment "As per TSB 2067531/7" to ensure proper processing and adherence to the bulletin's guidelines.

All warranty claims submitted for payment must strictly adhere to the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty to ensure compliance and validity.

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Source: NHTSA ID: 11025405