Saturn Outlook Complaints

1,352 consumer complaints on file.

#10339679June 23, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2007 SATURN OUTLOOK DRIVERS SIDE HEADLIGHT WENT OUT ON 6/15/10 ENROUTE FROM OR TO CO. TOOK TO OUT OF TOWN DEALER TO REPAIR & FOUND THE HARNESS WIRING HAD MELTED. DEALER SAID TAKES A WEEK TO GET PART & SHOULD TAKE CARE OF WHEN I GET BACK HOME. CALLED DEALER @ HOME AND IS 7 TO 10 DAYS TO GET PART. ALSO SAID I AM OUT OF WARRANTY AND WOULD HAVE TO PAY FOR PART PLUS LABOR TO INSTALL. OUT OF TOWN DEALER IN CO SAID THERE HAVE BEEN NUMEROUS REPORTS OF HARNESS FAILURES BUT NO RECALL ISSUED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339354June 21, 2010
EXTERIOR LIGHTING
THE PASSENGER HEADLAMP WENT OUT ON MY 2008 SATURN OUTLOOK. I BROUGHT IT TO SATURN/MITSUBISHI DEALERSHIP AND THEY WANTED TO CHARGE ME $650.00 DOLLARS TO REPLACE THE LAMP AND A WIRE HARNESS THAT CONNECTS TO THE BULB. ACCORDING TO THE SERVICE GUY THE WIRE HARNESS IS MOST LIKELY RESPONSIBLE FOR THE BULB BURNING OUT. THE BULB ITSELF WAS $285.00......FOR A HEADLAMP BULB!!!!!!!!!!! I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ISSUE ON LINE AND I AM WONDERING WHAT CAN BE DONE TO REMEDY THIS ASTRONOMICAL PRICE FOR REPAIR AND BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339218June 20, 2010
EXTERIOR LIGHTING
THE DRIVERS SIDE LOW BEAM HEADLAMP STOPPED WORKING AND THE HARNESS APPEARS TO BE MELTING DUE TO OVERHEATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336909June 18, 2010
EXTERIOR LIGHTING
HEADLAMPS BURN OUT WITHOUT WARNING AFTER ONLY A FEW MONTHS. HAVE BEEN REPLACED TWICE IN ONE YEAR. WIRE HARNESS IS MELTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339073June 18, 2010
EXTERIOR LIGHTING
OWN A 2008 OUTLOOK. PASSENGER SIDE LOWBEAM HEADLIGHT KEEPS GOING ON AND OFF WHILE DRIVING. TOOK IT IN AND WAS TOLD IT WAS A WIRING HARNESS. DEALER WANTED $400 TO REPLACE BECAUSE 1000 MILES OVER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336854June 17, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I OWN A 2008 SATURN OUTLOOK, WHICH I PURCHASED NEW IN AUGUST OF 2007. IN FEBRUARY OF 2010, I NOTICED MY RIGHT LOW-BEAM HEADLIGHT/DAYTIME RUNNING LIGHT WAS OUT. I CONTACTED MY LOCAL SATURN SERVICE CENTER AND WAS TOLD THAT THERE HAD BEEN "SOME PROBLEMS WITH THE WIRING HARNESS" AND I SHOULD BRING IT IN FOR A REPLACEMENT HARNESS, SINCE IT WAS STILL UNDER WARRANTY, WHICH I DID. IN APRIL 2010, THE LEFT LOW BEAM HEADLIGHT/DAYTIME RUNNING LIGHT WENT OUT. I AGAIN CONTACTED SATURN AND ASKED IF, ASSUMING THIS WAS THE SAME PROBLEM, IT WOULD BE COVERED BY WARRANTY, SINCE THEY HAD ALREADY ACKNOWLEDGED THAT A PROBLEM EXISTED WITH THIS HARNESS (THE VEHICLE WAS ABOUT 2,000 MILES OVER WARRANTY BY THIS TIME). I WAS TOLD THAT, SINCE THERE HAD BEEN NO RECALL, IT WOULD NOT BE A WARRANTY ITEM, AND THAT I WOULD HAVE TO PAY FOR THE REPAIRS MYSELF. SINCE THE SATURN DEALER IS ABOUT 50 MILES AWAY, AND IT WAS NOT GOING TO BE COVERED BY WARRANTY, I OPTED TO HAVE IT REPAIRED AT A SHOP MUCH CLOSER TO HOME. AFTER DETERMINING THAT THE BULB WAS FUNCTIONAL, THEY ORDERED A NEW WIRING HARNESS, AND INSTALLED IT IN LESS THAN AN HOUR (TO THE TUNE OF $171.44). I ASKED TO SEE THE OLD HARNESS, AND UPON INSPECTION, I OBSERVED THAT THE HOUSING AROUND ONE OF THE CONNECTION POINTS WAS CLEARLY BURNT AND MELTED. I HAVE HEARD OF NUMEROUS OTHER REPORTS OF THIS FAILURE, MUCH LIKE THE RECALLED WIRING HARNESS FOR THE HEATED WINDSHIELD WIPERS. THIS HARNESS DEFECT CLEARLY IS A SAFETY ISSUE AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336686June 16, 2010
EXTERIOR LIGHTING
1. AT 38000 MILES MY 2008 SATURN OUTLOOK LOST ONE OF THE LOW BEAM HEAD LIGHTS. IT HAS GONE COMPLETELY OUT. 2. IT IS A CONSTANT FAILURE 3. I REPLACED THE LOW BEAM BULB, BUT WHEN I FINALLY GOT THE OLD BULB EXPOSED, I NOTICED THAT THE SOCKET WAS ALL MELTED AND HAD A VERY THIN GAUGE WIRE CONNECTING IT TO THE VEHICLES POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335902June 12, 2010
EXTERIOR LIGHTING
PASSENGER SIDE LOW BEAM HEADLAMP WIRING HARNESS MELTED, CAUSING HEADLAMP NOT TO WORK. CONCERNED ABOUT POSSIBLE FIRE HAZARD WHILE DRIVING. REPLACING WIRING HARNESS AND LIGHT BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335793June 11, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING AT UNKNOWN SPEEDS, THE PASSENGER SIDE HEAD LIGHT FAILED. THE CONTACT REPLACED THE HEADLAMP ON THE PASSENGER SIDE. WHILE REPLACING THE LIGHT, THE CONTACT NOTICED THE WIRING HARNESS THAT CONNECTED THE LAMP WAS CAUSING THE DEFECT. THE CONTACT HAD NOT SPOKEN WITH THE DEALER OR THE MANUFACTURER. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 35,500 AND THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335622June 10, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A WEIGHT SENSOR ON THE PASSENGER SIDE TO DETERMINE IF AN ADULT OR CHILD WAS IN THE SEAT. WHEN AN ADULT WAS IN THE SEAT THE PASSENGER SIDE AIR BAG LIGHT WAS SUPPOSED TO COME ON; HOWEVER, IT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES WHERE THE PASSENGER SEAT AND WEIGHT SENSOR MODULE WERE REPLACED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE IS 55,000. UPDATED 10/27/10. *LJ UPDATED 12/21/10*BF THE CONSUMER STATED THE MODULE WAS REPLACED IN 2008, BUT THE PROBLEM HAS SINCE RESURFACED. UPDATED 12/28/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334269June 2, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS IN SATURN OUTLOOK 2010 FAILED. PROBLEM WITH WIRING ASSEMBLY. SMELL OF ELECTRICAL FIRE (NO FLAME, JUST SMELL). FOLLOWED WITH VISUAL INSPECTION TO SEE COMPONENTS IN BACK OF HEADLAMP SCORCHED. VERY EXPENSIVE TO SERVICE WITH NO APPARENT ROOT CAUSE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332614May 28, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HAVE TO REPLACE THE HEADLIGHT AND WIRING HARNESS EVERY 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332618May 28, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2007 SATURN OUTLOOK, PASSENGER SIDE HEADLIGHT WIRING HARNESS. BULBS BURN OUT EVERY 4-6 MONTHS. HARNESS MELTED THE INSULATION OFF THE WIRES MAKING IT A FIRE HAZARD. DEALER WOULD NOT REPLACE, AS WE BOUGHT THE CAR USED IN 2008. THE HARNESS NEEDS TO BE UPGRADED TO HANDLE THE LOAD OF THE HEADLIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331099May 18, 2010
EXTERIOR LIGHTING
BOTH HEADLIGHTS (LOW BEAMS) GO OUT AT RANDOM TIMES AND COME BACK ON AT RANDOM TIMES. ONE OR BOTH HEADLIGHTS COULD BE OUT AT ANY GIVEN TIME. I HAD ONE BULB REPLACED AT A COST OF $94, HOWEVER IT HASN'T FIXED THE PROBLEM. THIS IS ESPECIALLY AN ISSUE AT NIGHT WHEN HEADLIGHTS ARE NEEDED FOR DRIVING. I HAVE TRIED USING THE MANUAL ON/OFF FOR THE LIGHTS, BUT IT DOESN'T WORK. IF THE LIGHTS ARE OUT, I CAN'T GET THEM TO COME BACK ON UNLESS SOMEONE GETS UNDER THE CAR, REACHES UP AND SPINS THE BULB OR ADJUSTS A WIRE TO THE POINT THAT THE LIGHT COMES BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330816May 17, 2010
AIR BAGS, AIR BAGS:FRONTAL
WANT TO PURSUE THE "LEMON LAW" ON A 2008 SATURN OUTLOOK. VEHICLE HAS ONLY 20K MILES ON IT BUT HAS BEEN TO DEALER 5X FOR REPAIR OF AIR BAG SYSTEM. THE VEHICLE MANUAL CLEARLY STATES IN THE WARRANTY THAT WHEN THE SERVICE AIR BAG LIGHT COMES ON IT NEEDS TO BE SERVICED BY THE DEALER. THE ISSUE IS ONE OF SAFETY IN THAT THE AIR BAGS MAY NOT DEPLOY WHEN NEEDED AND/OR CAN DEPLOY WITHOUT INCIDENT. SAID VEHICLE WAS IN 2X THE MONTH OF APRIL 2010, MAKING IT THE 5TH TIME FOR REPAIRS ON THE AIR BAG SYSTEM. I NO LONGER FEEL SAFE DRIVING THE CAR MUCH LESS TRANSPORTING OTHER CHILDREN UNDER THESE CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330624May 16, 2010
SERVICE BRAKES, HYDRAULIC
EXCESSIVE BRAKE FLUID USAGE. NO LEAKS FOUND AND STILL CONTINUES TO USE BRAKE FLUID AT THE RATE OF 2OZ. PER 500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330522May 15, 2010
ELECTRICAL SYSTEM
WE HAVE A 2008 SATURN OUTLOOK. THE HEADLIGHTS KEEP GOING OUT. THE WIRING HARNESS IS BAD AND THE EXPENSE TO REPLACE IS VERY HIGH ($750). THIS IS A COMMON PROBLEM AND MANY PEOPLE HAVE SUBMITTED COMPLAINTS AND COMMENTED IN FORUMS ON THE WEB. THE PROBLEM OCCURS AT RANDOM TIMES. DURING DAYLIGHT, BUT MORE DANGEROUSLY WHILE DRIVING AT NIGHT ON THE HIGHWAY. THERE IS NO WARNING. I HAVE REPLACED 7 BULBS IN THE LAST 6 MONTHS AND TONIGHT BOTH LIGHTS STOPPED WORKING WHILE DRIVING HOME. IN ORDER TO GET HOME IN SAFETY I HAD TO SWITCH TO HIGH BEAM LIGHTS. THERE IS AN OBVIOUS FLAW WITH THIS LINE OF VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330572May 15, 2010
ELECTRICAL SYSTEM
WIRE HARNESS FOR FRONT HEAD LIGHTS DEFECTIVE. I WAS CHARGED $25.00 TO GET THE PASS SIDE FIXED SIX WEEKS AGO, NOW THEY WANT $200.00 TO FIX THE DRIVER SIDE FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330248May 13, 2010
EXTERIOR LIGHTING
I HAVE A 2008 SATURN OUTLOOK AND THE HEADLIGHTS KEEP GOING OUT. I HAVE TAKEN THE CAR INTO THE SHOP TWO SEPARATE TIMES AND HAD THEM FIXED. THREE MONTHS LATER IT DID THE SAME THING. THE DRIVER SIDE HEADLIGHT WENT OUT, THEN A WEEK LATER IT CAME BACK ON. TWO WEEKS LATER THE PASSENGER LIGHT WENT OUT FOR A COUPLE OF WEEKS AND THEN IT CAME BACK ON. LAST NIGHT NEITHER OF MY HEADLIGHTS WERE WORKING. THERE IS OBVIOUSLY AN ISSUE HERE. TO ATE I HAVE SPENT NEARLY $700.00 ON GETTING THE HEADLIGHT TO WORK PROPERLY. I NEED THE VEHICLE TO WORK AS IT IS OUR ONLY VEHICLE. WHAT IF I WAS TO BE DRIVING DOWN THE FREEWAY AT NIGHT AND THEY BOTH WERE OUT, AN EMERGENCY ACCIDENT IS BOUND TO HAPPEN. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329004May 5, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY LOWBEAM HEADLIGHT WENT OUT IN MY 2007 SATURN OUTLOOK. I REPLACED THE LIGHT AND IT WENT OUT AGAIN A DAY LATER. I TOOK THE CAR IN TO THE DEALERSHIP THE WIRING HARNESS IS MELTED AND THE WIRING GOING INTO THE HARNESS IS BURNT. THIS IS DUE TO TOO MUCH VOLTAGE CAUSING THE HARNESS TO MELT. THIS HAS BEEN A PROBLEM WITH MANY SATURN OUTLOOKS IT HAS YET TO BE A RECALL. THIS IS NOT ONLY A MANUFACTURE ISSUE BUT A SAFETY ISSUE AS IT COULD RESULT IN A FIRE. THE WIRING HARNESS IS NO LONGER AVAILABLE SO THE WHOLE HEADLIGHT HAS TO BE REPLACED TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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