Saturn Outlook Complaints

1,352 consumer complaints on file.

#10345725July 27, 2010
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT WENT OUT. UPON INSPECTION, DISCOVERED THE WIRING HARNESS HAD MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345771July 27, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK 45K MILES- DRIVER SIDE LOW BEAM LIGHT WIRING HARNESS MELTED INTO THE BULB SOCKET AND WILL NEED TO BE REPLACED. ESTIMATED COST $400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345566July 27, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DAYTIME RUNNING LIGHT ARE INTERMITTENT. SOMETIMES ON AND OFF. OTHER SATURN OUTLOOK USERS HAVE ALSO EXPERIENCED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345287July 26, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEADLIGHT WIRING HARNESS FAILURE. AT 35,000 MILES THE DRIVER SIDE HEADLIGHT WIRING HARNESS HAS MELTED FROM OVERHEATING WITH THE OEM STOCK BULB ATTACHED. UPON INSPECTION THE WIRE AND HOUSING ARE DEFORMED AND FAILING. I REPLACED THE BULB TO RULE OUT THE POSSIBILITY OF A SIMPLE BULB BURN OUT. NOW THE ENTIRE WIRING HARNESS ASSEMBLY WILL HAVE TO BE REPLACED JUST AS THE BUMPER TO BUMPER WARRANTY IS SET TO EXPIRE. ALSO A QUICK SEARCH ON GOOGLE FOR GM SATURN HEADLIGHT HARNESS POINTS TO SEVERAL COMPLAINTS OF THE EXACT ISSUE. SO THIS IS NOT AN ISOLATED CASE, JUST CHEAP WIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345298July 26, 2010
EXTERIOR LIGHTING
I HAVE A 2008 SATURN OUTLOOK XR FWD AND I HAVE HAD THE HEADLIGHTS REPLACED 4 TIMES ON THE PASSENGER SIDE AND 3 TIMES ON THE DRIVERS SIDE. THE LAST TWO PASSENGER SIDE LIGHTS WORKED LONG ENOUGH TO GET IT OUT OF THE SHOP AND TO MY HOUSE FIVE MILES AWAY AND THEN THEY WERE OUT AGAIN. THE HIGH BEAMS DO STILL WORK, JUST NOT THE LOW BEAMS. THERE IS AN OBVIOUS ISSUE HERE AND THERE ARE HUNDREDS OF COMPLAINTS WITH THE EXACT SAME ISSUE. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344633July 22, 2010
EXTERIOR LIGHTING
I HAVE 2008 SATURN OUTLOOK. THE HEADLIGHT ON DRIVER WENT OUT. UPON EXAMINING I FOUND THE WIRING HARNESS WAS MELTED. LUCKILY IT WAS UNDER WARRANTY. BUT IF I HAVE TO PAY IT OUT OF MY POCKET ITS AROUND $600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344810July 22, 2010
EXTERIOR LIGHTING
THE HEADLAMP OVERHEATS THE PLASTIC WIRING HARNESS CONNECTOR CAUSING IT TO MELT AND CREATE AN INTERMITTENT OPEN FAULT. THE HEADLIGHTS WILL FAIL TO ILLUMINATE AND/OR WILL FLASH ON AND OFF AS THE VEHICLE HITS BUMPS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344594July 21, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEADLIGHT FAILURE. LIGHTS WENT OUT DURING NIGHT DRIVING. DOES NOT WORK. COSTLY REPAIR OF $500+ . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343892July 19, 2010
EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL
REPLACE BOTH HEADLIGHT HARNESSES ON MY 2009 SATURN OUTLOOK TWICE ALREADY. GOING IN FOR A THIRD TIME FOR THE DRIVER'S SIDE HEADLIGHT HARNESS. LIGHTS ARE NEEDED FOR NIGHT TIME DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344084July 19, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEADLIGHT SOCKET MELTING / BURNT. ONE WOULD HAVE TO ASSUME THAT THE 22 GAUGE WIRE USED FOR THE LOW BEAN HEADLIGHT CIRCUIT IS INADEQUATE. THE FIRST LOW BEAM LIGHT LASTED 45K MILES, I HAVE NOW REPLACE THE SAME LOW BEAM 3 TIMES IN THE LAST 4 WEEKS. AFTER CLOSURE INSPECTION, THIS IS A WIRING / CIRCUIT ISSUE AS THE HEADLAMP SOCKET IS BECOMING SO HOT IT IS MELTING AND SLIGHTLY BURNT. IT IS A MATTER OF TIME BEFORE A FIRE OCCURS IN A SATURN OUTLOOK VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343367July 14, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEAD LIGHT ON PASSANGER SIDE DOES NOT WORK. THE WIRE IS MELTED OFF THE PLUG- 45000 MILES ON VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343003July 13, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2007 SATURN OUTLOOK XR DRIVER'S SIDE LOW BEAM HEADLAMP IS EXPERIENCING INTERMITTENT OPERATION. UPON PERSONAL INSPECTION OF THE HEADLAMP, THERE WAS EVIDENCE OF AN ELECTRICAL "MELT" OF THE CONNECTOR WIRES FROM THE WIRING HARNESS TO THE LOW BEAM HEADLAMP. EVIDENCE SUGGEST THAT THIS PROBLEM STEMS FROM A LESS THAN SUFFICIENT WIRING HARNESS INSTALLED IN THIS AND SIMILAR MODEL GM VEHICLES FROM 2007 TO THE PRESENT. IT IS NOT PRIVY TO HAVE A CUSTOMER PAY ADDITIONAL CHARGES TO AUTHORIZED DEALERS FOR SERVICE ON LESS THAN ADEQUATE PARTS THAT WERE USED IN THE MANUFACTURING OF THE VEHICLE. AS HEADLAMPS ARE AN ESSENTIAL SAFETY ISSUE AND NECESSARY FOR NIGHTTIME/UNCLEAR WEATHER CONDITIONS DRIVING, IT IS IMPORTANT THAT THIS PROBLEM BE RESOLVED. THERE HAVE BEEN NUMEROUS REPORTS AND FORUMS ON THIS MODEL AND SIMILAR MODEL VEHICLES EXPERIENCING THE EXACT SAME MALFUNCTION WITH BOTH PASSENGER AND DRIVERS' SIDE HEADLAMPS BEING INVOLVED. HOPEFULLY THIS REPORT WILL LEAD TO AN INVESTIGATION THAT ULTIMATELY RESULTS IN A NECESSARY AND APPROPRIATE RECALL BY GENERAL MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342726July 12, 2010
ELECTRICAL SYSTEM
I HAVE A 2008 SATURN AND THE LOW BEAN HARNESS ON THE PASSENGER SIDE WAS MELTED AND THE LIGHT BULB SHORTED OUT. THE GM DEALER, GERRY LANE, WAS AWARE OF THIS PROBLEM DUE TO A SERVICE BULLETIN AND SAID IT IS NORMALLY A $300-$400 JOB, BUT THEY WILL REPLACE IT AS A GOOD GESTURE FOR A CHARGE OF $50. THE SERVICE BULLETIN IS "TSB #09-08-42-004 "LOW BEAM HEADLAMP REPLACEMENT/DIAGNOSIS (INSPECT FUSE, BULB, HARNESS, REPLACE HARNESS AND FILL CONNECTOR CAVITY FOR LOW BEAM BULB CONNECTOR WITH NYOGEL GREASE) - (MAY 29, 2009). DOCUMENT ID: 2284787. APPLIES TO MODELS 2007-2009 SATURN OUTLOOK. THIS SHOULD BE A RECALL AND COULD BE DANGEROUS BY CREATING A FIRE NEXT TO THE ENGINE COMPARTMENT. CUSTOMERS SHOULD NOT HAVE TO PAY FOR THIS, ESPECIALLY SINCE THEY KNOW THIS IS A FREQUENTLY OCCURRING SAFETY CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342389July 10, 2010
EXTERIOR LIGHTING
SATURN OUTLOOK HEADLAMP HARNESS DEFECTIVE, 2ND REPLACEMENT IN 90 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342358July 9, 2010
EXTERIOR LIGHTING
2007 SATURN OUTLOOK. BOTH HEADLIGHT WIRING HARNESSES MELTED RESULTING IN NON-WORKING HEADLIGHTS. IT TURNS OUT THAT GM IS AWARE OF THIS ISSUE AND HAS A TSB FOR IT. THIS NEEDS TO BE A RECALL. FAR TOO MANY PEOPLE ARE HAVING THIS PROBLEM WITH THEIR GM LAMDA PLATFORM CROSSOVERS (GMC ACADIA, SATURN OUTLOOK, BUICK ENCLAVE, CHEVY TRAVERSE). THE WIRING IS TOO LIGHT A GAGE OF WIRE. THE HARNESSES MELT AND THEN SHORT OUT. THIS COULD RESULT IN LOSS OF HEADLIGHTS WHILE DRIVING AT NIGHT OR, WORSE, A FIRE. IN MY CASE I SAW THE SMOKE AND TURNED CAR OFF BEFORE IT BECAME A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341844July 7, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVERS SIDE HEADLIGHT KEEPS BURNING OUT. HAD BULB REPLACED TWICE BUT THEN REALIZED IT HAS BAD WIRING. THE WIRES LEADING INTO THE BULB ARE BAD AND MELTING THE PLASTIC AROUND THEM AND CAUSING BURN MARKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341762July 7, 2010
AIR BAGS:FRONTAL
MY 2008 SATURN OUTLOOK'S PASSENGER SIDE AIRBAG INDICATOR LIGHT SHOWS 'OFF' EVEN WHEN AN ADULT IS SITTING IN THE SEAT WITH THE SEATBELT ON. I SAW THERE WAS A RECALL FOR THE 2007 MODEL BUT NOT ONE ISSUED FOR THE 2008 MODEL. I WANTED TO REPORT THIS PROBLEM DUE TO THE SERIOUSNESS IF THERE IS AN ACCIDENT AND THE BAG IS NOT FUNCTIONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341705July 6, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I OWN A 2008 SATURN OUTLOOK. THE HEADLIGHTS, LOW BEAM, HAVE BEEN GOING OUT FOR NO REASON. I THOUGHT THE BULBS BURNT OUT, BUT WHEN I WENT TO REPLACE THEM, THEY CAME BACK ON. I SIMPLY MOVED THE WIRE HARNESS AND THEY TURNED BACK ON. ON ONE OCCASION THE HEADLAMPS WENT OUT AS WE WERE DRIVING AT NIGHT. THIS ISSUE IS EXTREMELY DANGEROUS, AND IT APPEARS TO BE HAPPENING TO OTHER SATURN OUTLOOK OWNERS AS WELL. I FEEL A RECALL IS NEEDED!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341433July 5, 2010
STEERING, EQUIPMENT
POWER STEERING LOCKS UP WHEN WATER SPLASHES ONTO FAN BELT ON 2007 SATURN OUTLOOK. HAPPENS ON WET ROADS. ON INCIDENT DATE, VEHICLE WOULD NOT MAINTAIN LANE DURING RIGHT HAND TURN ONTO TWO LANE ROAD FROM A FULL STOP. VEHICLE ENDED UP IN ON-COMING TRAFFIC LANE BEFORE STEERING RETURNED. THIS AFTER THE NEW DESIGNED INNER FENDER SKIRTS WERE INSTALLED AS THE PERMANENT "FIX". NEW PARTS INSTALLED BY DEALER NOW SERVICING SATURNS IN AUGUSTA GEORGIA. MASTER MECHANIC SAID THAT THIS "FIX" HAS ONLY WORKED ON 50% OF HIS REPAIRS. HE CHECKED OUT THE REPAIRS, STATED THEY WERE INSTALLED CORRECTLY AND THAT THERE IS NOTHING ELSE SUGGESTED AT THIS TIME. THIS IS A SAFETY ISSUE THAT GM MUST FULLY RESOLVE. THIS IS THE FOURTH TIME THIS HAS HAPPENED, AND THE FIRST SINCE INSTALLATION OF NEW INNER FENDER SKIRTS INSTALLED IN JANUARY 2010. UP UNTIL THEN THERE WAS NO REPAIR AVAILABLE. NOW THIS REPAIR DOES NOT FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339685June 23, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE CONTACT WAS ABLE TO LOCATE NHTSA CAMPAIGN ID NUMBER: 07V062000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE), IN WHICH SHE WAS EXPERIENCING ALL THE SYMPTOMS. THE DEALER ADVISED HER VIN WAS NOT INCLUDED WITH THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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