Saturn Outlook Complaints

1,352 consumer complaints on file.

#10350804August 20, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK XR AWD. THE DRIVER'S SIDE LOW BEAM HEADLIGHT WENT OUT SO I WENT TO REPLACE IT JUST TO FIND THAT THE ENTIRE HEADLIGHT WIRING HARNESS WAS MELTED. THIS IS AN EXTREME FIRE HAZARD. THIS ISSUE IS EXTREMELY COMMON AS FOR SATURN OUTLOOKS/GMC ACADIAS AND HAS NOT BEEN RECALLED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350543August 19, 2010
EXTERIOR LIGHTING
I PURCHASED A 2008 SATURN OUTLOOK XR IN JULY 2010. WITHIN ONE MONTH OF PURCHASING THE LOW-BEAM PASSENGER HEADLIGHT WENT OUT. I HAD THE BULB REPLACED AND IT BURNT OUT AGAIN. I NOW FIND OUT THAT IT IS A BAD WIRING HARNESS AND IT HAS MELTED AND MUST BE REPLACED WITH NEW ONE. GM SHOULD ISSUE A RECALL AS I HAVE READ THIS IS A WIDESPREAD PROBLEM AMONG THE 08 OUTLOOK. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350573August 19, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE LOW BEAM HEADLIGHT WIRING HARNESS MELTED AND HAD TO BE REPLACED BY THE DEALER AT A COST OF $250. I REPLACED THE HEADLIGHTS 4 TIMES IN THE FIRST 6 MONTHS OF 2010 BEFORE I LEARNED ABOUT THE PROBLEM WITH THE WIRING HARNESS ON THE SATURN FORUM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350266August 18, 2010
SEAT BELTS
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS WOULD NOT STAY SECURELY LATCHED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350058August 17, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEADLIGHT WENT OUT DUE TO A WIRING HARNESS MELTING. DEALER SAYS NOT COVERED BY WARRANTY. THIS IS A FAULTY PART AND THERE SHOULD BE A RECALL!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350134August 17, 2010
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THE VEHICLE WOULD NOT START AND WAS TOWED TO THE DEALER. THE DEALER ADVISED THAT THE BATTERY WAS DEFECTIVE AND REPLACED THE BATTERY WITH A NEW ONE. ONE WEEK LATER, THE FAILURE RECURRED. THE VEHICLE WAS AGAIN TOWED TO THE DEALER WHERE A THIRD BATTERY WAS INSTALLED. THE DEALER INFORMED THE OWNER THAT THE BATTERY RECEIVED WAS DEFECTIVE AND THEY HAD RECEIVED AN ENTIRE DEFECTIVE BATCH OF BATTERIES. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER FOR A FOURTH BATTERY REPLACEMENT. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350164August 17, 2010
ELECTRICAL SYSTEM
FIRST OCCURRENCE: JUNE 21, 2010--BATTERY DEAD, KEY STUCK IN IGNITION. CHARGED BATTERY OVERNIGHT. DROVE TO DEALERSHIP ON JUNE 22, 2010. DEALERSHIP STATED "BATTERY FAILED LOAD TEST, REPLACED BATTERY." SECOND OCCURRENCE: AUGUST 11, 2010--BATTERY DEAD, KEY STUCK IN IGNITION, UNABLE TO PLACE IN NEUTRAL. CHARGED BATTERY OVERNIGHT (UNSUCCESSFUL). TOWED TO DEALERSHIP ON AUGUST 12, 2010. DEALERSHIP STATED "TROUBLE SHOOT STARTER AND CHARGED SYSTEM. BATTERY FAILED TEST, REPLACED BATTERY." I WAS TOLD BY DEALERSHIP ADVISOR THAT IT WAS JUST A BAD BATTERY. (THIS IS THE SECOND TIME TO JUST BE A BAD BATTERY.) ADVISOR SAID THEY RAN A PARASITIC TEST ON THE BATTERY TO MAKE SURE NOTHING WAS DRAWING TOO MUCH FROM THE BATTERY. THAT TEST CAME BACK NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349790August 16, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
07 SATURN OUTLOOK HEADLIGHT FAILURE. REPLACED FRONT RIGHT HEADLIGHT WITH COST OF APPROXIMATELY $500 DUE TO THE WIRES MELTING. SOON AFTER REPLACING FRONT RIGHT HEADLIGHT THE FRONT LEFT HEADLIGHT WENT OUT. DEALERSHIP IS STATING COST WOULD BE $500 DUE TO WIRES MELTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349415August 15, 2010
EXTERIOR LIGHTING
2007 SATURN OUTLOOK LOW-BEAM HEADLAMP WIRING HARNESS FAILURE. WIRING HARNESS APPEARS TO HAVE MELTED CAUSING WIRE DISCONNECT AND SUBSEQUENT SHORT ON THE DRIVER SIDE LOW-BEAM HEADLAMP. THE HID BULBS ARE HIGH VOLTAGE AND VERY CHEAP WIRING APPEARS TO HAVE BEEN USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349483August 15, 2010
EXTERIOR LIGHTING
2009 SATURN OUTLOOK, DRIVER SIDE HID HEADLIGHT HAS QUIT WORKING (LESS THAN 27K MILES). I ASSUME THE HEADLIGHT LAMP OR BULB IS BURNT OUT, OWNERS MANUAL DIRECTS THE OWNER TO HAVE DEALERSHIP PERFORM THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349495August 15, 2010
EXTERIOR LIGHTING
I HAVE A 2007 SATURN OUTLOOK AND LOW BEAM WIRING HARNESS NEEDS REPLACED ON IT. HAS 37000 MILES ON IT. JUST PAST WARRANTY. SATURN IS GOING OUT OF BUSINESS AND ITS HARD TO FIND PARTS, ESPECIALLY WITH CHEVROLET AND GMC TO GO SEE A SATURN DEALER, EVEN THOUGH THE ACADIA, TRAVERSE, OUTLOOK, AND ENCLAVE ARE THE EXACT SAME CARS. I THINK FACTORY WARRANTY SHOULD FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348187August 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK SL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION DISENGAGED AND THE VEHICLE SUDDENLY LOST POWER. HE WAS UNABLE TO ACCELERATE; HOWEVER, HE WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE TRANSMISSION WAS ON BACKORDER. THE MANUFACTURER OFFERED TO COVER RENTAL EXPENSES. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347903August 7, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2007 SATURN OUTLOOK HEADLIGHT WENT OUT APRIL OF 2010, THE HEADLIGHT IS EXTREMELY DIFFICULT TO GET TO. I HAVE REPAIRED THIS SAME HEADLIGHT 3-TIMES AND NOW IT IS OUT AGAIN. THIS IS A SAFETY ISSUE AND THE WIRE HARNESS SHOULD BE RECALLED. THIS ISSUE NEEDS TO BE ADDRESSED ASAP! VERY FRUSTRATING TO A SATURN OUTLOOK OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347798August 6, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A SATURN OUTLOOK AND THE FRONT HEADLAMPS ARE FLICKERING AND SOMETIMES GOING OUT COMPLETELY. THIS IS A VERY UNSAFE CONDITION AND ALL OUTLOOK OWNERS SHOULD BE NOTIFIED ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347458August 5, 2010
EXTERIOR LIGHTING
2007 SATURN OUTLOOK THE WIRING HARNESS ON THE HEADLIGHT CONNECTOR BURNS UP. THERE IS NO WARNING THIS ABOUT TO OCCUR. DURING NIGHT DRIVING THE LOW BEAMS CAN GO OUT LEAVING ONLY HIGH BEAMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347072August 3, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING AT APPROXIMATELY 25 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE CONTACT STATED THAT WHEN THE FAILURE WOULD OCCUR, ALL OF THE GAUGES WOULD DROP TO A READING OF ZERO AND THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,994.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346526July 31, 2010
EXTERIOR LIGHTING
LOW BEAM OUTAGE DRIVER AND PASSENGER SIDES 2009 SATURN OUTLOOK. AN EXCESSIVE AMOUNT OF CURRENT CAUSES A MELTING OF THE WEAK WIRING AND CONNECTOR ASSEMBLIES ON BOTH LOW BEAM HEADLIGHTS CAUSING THE LEADS TO CARBON COAT AND IN EFFECT BECOME NON CONDUCTIVE. DUE TO THE OUTAGE AND ILL PLACEMENT OF THE HEADLAMPS (TOO DEEP INTO THE ASSEMBLY) IF ONE OR BOTH THE HEADLAMPS BECOME NON FUNCTIONAL, THE VEHICLE BECOMES A HAZARD TO DRIVE DURING MINIMAL LIGHT CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346297July 30, 2010
EXTERIOR LIGHTING
1)PASSENGER SIDE HEAD LIGHT DOES NOT WORK. ALL GM AND SATURN FORUM WEB SITES TALK ABOUT THIS SAME PROBLEM MELTED WIRING HARNESS. FROM 5,000 MILES AND UP IT DOES NOT MATTER. 2)MELTED WIRING HARNESS. THIS MAY BE A FIRE HAZARD. 3)REMOVE FRONT FACIA BUMPER COVER, AND REMOVE HEADLIGHT,REPLACE WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346047July 29, 2010
EXTERIOR LIGHTING
SAFETY CONCERN FOR 2007 SATURN OUTLOOK: LOW BEAM HEAD LAMP FAILURE DUE TO MELTED WIRE CONNECTOR AT BULBS. THE WIRE USED FOR THE HARNESS AND CONNECTION AT BULBS IS VERY LIGHT GAUGE AND REPEATEDLY BURNS THE WIRE, BULB, AND MELTS THE CONNECTOR. THIS CAUSES OBVIOUS SAFETY CONCERNS INCLUDING POTENTIAL FIRE HAZARD. WHEN OPERATING THIS VEHICLE DURING NON-DAYLIGHT HOURS OR IN TIMES OF POOR VISIBILITY, DRIVERS MUST HAVE DEPENDABLE EXTERIOR LIGHTING FIXTURES. EXCLUDING EXPIRED BULBS OR NEGLIGENT MAINTENANCE, DRIVERS OF THIS VEHICLE SHOULD NOT BE RESPONSIBLE FOR THE REPLACEMENT OR REPAIR OF WIRING, CONNECTIONS, AND WIRE HARNESSES THAT HAVE FAILED (SOMETIMES REPEATEDLY) DUE TO THE MANUFACTURER'S WORKMANSHIP/DESIGN. FOR THE SAFETY OF ALL MOTORISTS, THE MANUFACTURER OF THIS VEHICLE SHOULD CORRECT THE DESIGN AND/OR WORKMANSHIP CAUSING, OR RELATED TO, THE HEAD LAMP FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345943July 28, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THE LOW BEAM LIGHTS FAILED. THE CONTACT FURTHER INSPECTED THE FAILURE AND FOUND THAT THE WIRING HARNESS WAS OVERHEATING AND CAUSING THE BULB CONNECTION TO FAIL. THE CONTACT STATED HE WOULD PERFORM THE REPAIRS ON THE VEHICLE AND REPLACE THE WIRING HARNESS WITH A HEAVY DUTY WIRING HARNESS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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