Saturn Outlook Complaints

1,352 consumer complaints on file.

#10217123February 6, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
COMPLETE LOSS OF POWER STEERING DUE TO LEAKING POWER STEERING OIL COOLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216809February 3, 2008
ELECTRICAL SYSTEM, STRUCTURE
2007 SATURN OUTLOOK THE SEAL NOT INSTALLED FROM FACTORY INVOICE SO# 263636, TAG# 3636, AND LINE ITEM #3, CAUSED ALL PROBLEMS FOR THIS 2007 SATURN OUTLOOK. WATER COLLECTING BEHIND FIREWALL IN THE AREA OF THE FUSE BLOCK ASSEMBLY CAUSING THE WIRING HARNESS JUNCTION BOX TO SHORT AND DRAINING THE BATTERY DEAD ON THREE DIFFERENT OCCASIONS AND CAUSING THE VEHICLE ENGINE TO RUN AFTER TURNING IGNITION TO OFF POSITION ON ANOTHER OCASSION. THE SEAL NOT BEING INSTALLED FROM THE FACTORY ALLOWING WATER TO DRIP ON PASSENGER FLOORBOARD AND CAUSING WINDSHIELD TO COLLECT WATER ON THE INSIDE OF WINSHEILD WHEN DEFROST FAN WAS RUNNING AT CERTAIN TIMES AND OBSTUCTING VIEW OF OPERATOR TO DRIVE SAFELY! I DAVID TILLEY HAVE ALL RECEIPTS FROM SATURN OF KNOXVILLE TO VERIFIY ALL FAILURES LISTED IN THIS PARAGRAPH TOTAL OF 42 DAYS OUT OF SERVICE PER ALL INVOICES DATE TIME IN SERVICE SHOP AND DATE TIME OUT WHICH INCLUDES EIGHT COMPLAINTS AND THREE TOWS FROM ROADSIDE ASSISTANCE ALL RECORDED FROM DATE OF PURCHASH TO APPROXIMATELY 1,650 MILES ON THE ODOMETER. WHERE IS THE RECALL? SUMMARY: THE SEAL OR SEAM NOT INSTALLED AT THE SATURN FACTORY HAS CREATED A HIGHLY POTENTIAL DANGEROUS VEHICLE AND NOT SAFE AND DEPENDABLE ENOUGH TO PURCHASE AND OPERATE. I DAVID TILLEY THE OWNER OF THIS 2007 SATURN OUTLOOK REQUEST A RE-PURCHASE OF THIS UNDEPENDABLE AND UNSAFE VEHICLE DAVID TILLEY *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215761January 23, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
NEW 2007 SATURN OUTLOOK FROM DEALER ON OCTOBER23, 2007. ON MONDAY, JANUARY 14. 2008. FLUID FOUND UNDER CAR PARKED IN GARAGE. CAR HAS 1800 MILES. DEALER ADVISED I BRING CAR IN. UPON STARTING CAR, I HEARD HORRENDOUS NOISE FROM UNDER HOOD. BACKING OUT OF GARAGE, I FOUND STEERING DID NOT WORK. CAR TOWED TO DEALERSHIP, SATURN OF CLARKSTON. THEY PROVIDED SMALL RENTAL CAR AS LOANER. TECHNICIAN DID NOT LOOK AT OUTLOOK UNTIL AFTERNOON OF WEDNESDAY, JANUARY 16, 2008, SUBSEQUENT TO SEVERAL CALLS FROM ME. PROBLEM IDENTIFIED AS THE HOSE/COIL CARRYING COOLING FLUID FOR POWER STEERING. REQUIRED PART HAS BEEN TAKING AT LEAST WEEK AND A HALF TO GET. I SAID MY WIFE AND I RENTED A HOUSE IN FLORIDA AND NEEDED THE OUTLOOK FOR THIS TRIP. THE SERVICE PERSON CHECKED FURTHER AND THEN TOLD ME THE PART WOULD BE IN THE FOLLOWING FRIDAY OR MONDAY. PART DID NOT COME IN AS I WAS TOLD. I HAVE TALKED WITH PARTS MANAGER AND SERVICE MANAGER AT DEALER, AND SATURN CUSTOMER SERVICE. ( DEALER OWNER NOT IN WHEN I CALLED.) I LEARNED THAT THIS DEALERSHIP ALONE HAS OWNERS OF FIVE OTHER OUTLOOKS (ALL 2007'S, I THINK) AWAITING THE SAME PART, AND THAT THE PROBLEM IS NATIONAL. THIS IS A DEFECTIVE PART! APPARENTLY SATURN (AND, I ASSUME) THE CORPORATION HAVE KNOWN ABOUT IT FOR A WHILE. I AM CONCERNED I PURCHASED A NEW VEHICLE WHICH MAY HAVE HAD A KNOWN POTENTIALLY DEFECTIVE PART. WE WERE FORTUNATE FLUID LEAKAGE AND LOSS OF STEERING OCCURRED WHERE AND WHEN IT DID, AND NOT WHILE MY WIFE AND I WERE TRAVELING TO FLORIDA. I DON'T KNOW IF POWER STEERING MIGHT HAVE FAILED WHILE I WAS ACTUALLY DRIVING. I ADVISED SERVICE MANAGER I WAS GOING TO CONTACT NHTSA ABOUT THIS PROBLEM AND SUGGESTED HE TELL THE DEALERSHIP OWNER. HE SAID DEALERSHIP DOING ALL IT COULD. HE ASKED WHEN HOUSE RENTAL IN FLORIDA BEGAN. I TOLD HIM, "FEBRUARY 1," AND WE PLANNED TO TAKE SEVERAL DAYS TO DRIVE THERE WITH OUR DOGS. HE SAID DEALERSHIP INTENDED TO MAKE SURE WE HAD OUR CAR AVAILABLE FOR OUR TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211525December 12, 2007
AIR BAGS:FRONTAL
PASSENGER AIRBAG SYSTEM FAILS TO REGISTER AN ADULT PASSENGER IN THE SEAT, THEREFORE THE SYSTEM IS NOT ALWAYS ACTIVE. THIS IS AN INTERMITTENT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208667November 12, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING EVAPORATOR CORE FREEZES OVER AFTER APPROXIMATELY 45 MINUTES OF USE. REQUIRES THE COMPRESSOR TO TURNED OFF FOR 2 MINUTES OR MORE TO THAW THE EVAPORATOR CORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199655August 15, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE
WHEN THE GAS TANK IS AT 1/4 OR LESS AND THE CAR IS PARKED ON AN INCLINE EITHER FORWARD OR BACKWARDS THE GAS GAUGE READS EMPTY FOR AT LEAST 10 MINUTES AFTER THE CAR IS STARTED. SINCE THE GAUGE READS EMPTY THE CAR STALLS ONCE IT IS STARTED OR IT DOESN'T START. WHEN IT STALLS AFTER THE CAR IS IN DRIVE I LOOSE MY POWER BRAKES AND I AM UNABLE TO APPLY MY BRAKES EASILY AND MY CHILDREN AND I ARE PUT IN A BAD SAFETY SITUATION. I AM UNABLE TO STOP IF SOMETHING OR SOMEONE RUNS IN FRONT OF THE CAR WHEN IT STALLS. THIS IS A 2007 SATURN OUTLOOK. SATURN SAYS THEY ARE AWARE OF THE PROBLEM HOWEVER, I WAS TOLD BY THEM EVERYTIME I BRING THE CAR IN TO MAKE THEM AWARE TO SEE IF A FIX IS AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197940July 31, 2007
TIRES
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE VEHICLE HAS GOODYEAR FORTERA (NA), SIZE P255-65R18 TIRES. WHILE DRIVING 70 MPH, THE DRIVER SIDE REAR TIRE BLEW OUT. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY DID NOT OFFER AN EXPLANATION AS TO THE CAUSE OF FAILURE. THE TIRE COMPLETELY SEPARATED FROM THE RIM. THE DOT NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 3,000. UPDATED 09/05/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196895July 19, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
THE FUEL TANK IN OUR NEW (TWO DAY OLD) 2007 SATURN OUTLOOK ENDED UP WITH A HOLE IN IT, LEAVING A POOL OF FUEL IN MY MOTHER'S DRIVEWAY. WE WERE BEING VERY CAREFUL, SINCE IT WAS A NEW VEHICLE AND DO NOT REMEMBER HITTING ANYTHING THAT COULD HAVE POTENTIALLY CAUSED THE FUEL TANK TO BUST. AFTER FURTHER INVESTIGATION, PICTURES BACKED THIS UP BY SHOWING NO DAMAGE TO THE UNDERCARRIAGE OF THE CAR, LESS THE BUSTED FUEL TANK. I AM CONCERNED BECAUSE THE PLASTIC FUEL TANK HAS NO SHIELD ON THE TANK. MY CONCERN WAS FURTHER INCREASED WHEN AN INDIVIDUAL AT THE SATURN SERVICE SHOP IN AMARILLO WAS TRYING TO PROVE THAT THE TANK WAS STRONG ENOUGH NOT TO NEED A SHIELD WHEN HE PUNCTURED A SIMILAR TANK BY HITTING IT WITH A HAMMER. IS THIS TANK SAFE OR AM I PUTTING MY CHILDREN IN A DANGEROUS VEHICLE?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196313July 13, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE WOULD ROLL BACKWARDS ON AN INCLINE WHEN THE BRAKE PEDAL WAS RELEASED. THE DEALER STATED THAT THIS IS NORMAL TRANSMISSION OPERATION AS COMPARED TO SIMILAR MODELS. THE CURRENT MILEAGE IS 1,722 AND FAILURE MILEAGE WAS 100. THE CONSUMER STATED THE VEHICLE CONTINUES TO ROLL BACK ON AN INCLINE UNTIL BRAKE IS ENGAGED. UPDATED 09/05/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193393June 14, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2007 SATURN OUTLOOK AND AM VERY DISAPPOINTED ON THE SHIFTING OF THE TRANSMISSION INTO HIGHER GEARS AT LOW SPEEDS. IF I AM TRAVELING AROUND 45 TO 50 MPH THE TRANSMISSION SHIFTED INTO 6TH GEAR, DROPPING THE TACHOMETER AROUND 1100 TO 1200 RPMS. THIS, IN TURN, PUT A STRAIN ON THE ENGINE, AND WHEN THE ACCELERATOR WAS STEPPED ON, THE CAR RUMBLED AND THE FLOORD BOARDS ACTUALLY VIBRATED. IT WAS ANNOYING, AND IT UPSET ME THAT THE MANUFACTURER WILL NOT CORRECT THE SHIFTING PROBLEM BECAUSE IT WILL CHANGE THE FUEL ECONOMY OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190628May 14, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
REAR LIFTGATE SENSOR THINKS SOMETHING IS BLOCKING THE DOWNWARD PATH OF THE DOOR, AND OPENS THE LIFTGATE EVEN WHEN CLOSED AND NOTHING IS BLOCKING IT. SAID EVENT IS EXTREMELY DANGEROUS AS IT DOES OCCUR WHEN THE VEHICLE IS RUNNING, ALLOWING IT TO ENTER THE COMPARTMENT. MANUFACTURER HAS ATTEMPTED A REPAIR ONCE AND THE EVENT IS STILL ONGOING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189981May 7, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
IN FEBRUARY I PURCHASED A NEW 2007 SATURN OUTLOOK XE. WITHIN THE PAST MONTH I HAVE BEEN EXPERIENCING AN ELECTRICAL PROBLEM WITH THE ELECTRONIC DOOR MECHANISM ON THE LIFTGATE. WHENEVER I OPENED A DOOR THE LIFTGATE MECHANISM WOULD UNLOCK BY ITSELF. THIS WILL OCCUR EVEN WITH VIBRATION FROM SOMEONE WALKING BY THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER, AND OFCOURSE THE WERE UNABLE TO DUPLICATE THE PROBLEM. . TO THIS DATE THIS PROBLEM STILL OCCURRED, AND I HAVE BEEN UNSUCCESSFUL IN GETTING IT FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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