Saturn Outlook Complaints

1,352 consumer complaints on file.

#10558573January 6, 2014
POWER TRAIN
WHEN ATTEMPTING TO LEAVE THE GROCERY STORE AND PLACING THE VEHICLE IN REVERSE NOTHING HAPPENED. IT WAS THEN PLACED BACK INTO PARK AND REVERSE AGAIN AND AGAIN NOTHING HAPPENED. THE THIRD TIME THIS WAS DONE IT WENT INTO REVERSE WITH NO PROBLEM. WHEN DRIVING ANYTHING BELOW 40 MPH. THE VEHICLE WOULD SHIFT VERY HARD. IT WOULD JERK AND ALMOST ACT AS THOUGH IT WAS IN NEUTRAL THE RPM'S WOULD JUMP BEFORE GOING TO THE NEXT GEAR. I TOOK IT INTO THE DEALERSHIP TO HAVE IT LOOKED AT ONLY TO HEAR BACK FROM THEM THAT IT WAS IN FACT THE TRANSMISSION AND IT WOULD COST ME ABOUT 5,000.00 TO REPLACE IT. I HAD PURCHASED THIS VEHICLE ABOUT 6 MONTHS PRIOR TO THIS INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558727January 6, 2014
POWER TRAIN
TRANSMISSION WENT OUT WHILE DRIVING. STUTTERING, SHAKING, AND THEN NO POWER AT ALL. THIS HAPPENED IN BUSY TRAFFIC AND ALL I COULD DO WAS COAST TO A STOP. HAD TO PUSH IT TO THE SIDE OF THE ROAD AFTER TRAFFIC WAS STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558311January 3, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER'S SIDE HEADLIGHT STOPPED WORKING. GOT PULLED OVER AND WAS GIVEN A FIX IT TICKET. REPLACING THE BULB DIDN'T FIX IT. I'VE READ THIS IS A VERY COMMON ISSUE WITH THE WIRING HARNESS DUE TO MANUFACTURER DEFECT OR FAULTY EQUIPMENT WHICH SHOULDN'T BE THE RESPONSIBILITY OF THE OWNER TO PAY TO FIX. DRIVING IN THE DARK WITHOUT A WORKING DRIVER SIDE HEADLIGHT IS VERY DANGEROUS, ESPECIALLY IN THE WINTER WHICH IS WHEN THIS HAPPENED TO ME. THERE NEEDS TO BE A RECALL BECAUSE THIS CAUSES A BIG SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558110January 1, 2014
EXTERIOR LIGHTING
THE HIGH AND LOW BEAM HEADLIGHT ON THE PASSENGER SIDE OF MY 2007 SATURN OUTLOOK ONLY WORKS SOMETIMES. IT NORMALLY COMES ON WHEN THE VEHICLE IS STARTED BUT AFTER A FEW MINUTES IT GOES OFF. IT CONTINUOUSLY GOES ON AND OFF WHEN I'M DRIVING IT. THE BULBS ARE BOTH GOOD. I HAVE TAKEN IT TO THE DEALERSHIP TWICE AND THEY ARE NOT SURE WHAT'S WRONG WITH IT. THE WIRING HARNESS RECALL HAS ALREADY BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557375December 27, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
3 WEEKS AGO THE DEALERSHIP REPLACED MY ECM BECAUSE THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS STALLING. ON MONDAY, MY HUSBAND TALKED TO THE DEALERSHIP BECAUSE IT STARTED NOT SHIFTING PROPERLY. THEY SAID DUE TO THE HOLIDAY THEY COULDN'T SEE US UNTIL THURSDAY. WITHIN MINUTES IF THE CONVERSATION, THE VEHICLE STOPPED SHIFTING ALL TOGETHER...NO CHECK ENGINE LIGHT; NOTHING. USING ONSTAR, WE HAVE IT TOWED TO THE DEALERSHIP. TUESADY WE RECEIVE A CALL AND ARE TOLD IT IS $1600 TO REPLACE A "BALL" IN THE TRANSMISSION. OOPS, THEY FORGOT THE TAX IN THE FIRST QUOTE; NOW $1800! WE GET A LOAN TO HAVE IT FIXED. THURSDAY WE RECEIVE A CALL AND NOW THERE ARE METAL SHAVINGS IN OUR FLUID THEY DIDN'T SEE BEFORE AND IT IS GOING TO BE $4300 FOR A RE-MANUFACTURED TRANSMISSION. THE SERVICE AGENT AT ONE POINT LAUGHED AT ME AND SAID TO DO THE MINIMU REPAIR AND TRADE IT IN FOR A NEW VEHICLE!! OUR WARRANTY JUST EXPIRED IN JUNE, THE VEHICLE HAS LESS THAN 60,000 AND THIS IS THE SECOND TIME IN LESS THAN 30 DAYS IT HAS BEEN IN! AS ACTIVE DUTY MILITARY, WE CANNOT AFFORD $4300 TO FIX IT BUT ALSO CANNOT BE WITHOUT A VEHICLE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557334December 26, 2013
ENGINE, POWER TRAIN
VEHICLE LOST SPEED ON FREEWAY AND DRIVER CONTROL PANEL LITE UP WITH ERROR MESSAGES (STABILITRAK, TRACTION CONTROL, ENGINE REDUCED POWER, AND EMISSION CONTROL WARNINGS). ONSTAR RAN DIAGNOSTIC WITH MULTILPE ERROR CODES AND HAD TO HAVE VEHICLE TOWED TO DELARSHIP. THE DEALERSHIP STATED THAT THE VALVE COVERS WERE LEAKING AND OIL WAS ALL OVER THE THROTTLE BODY. EXTENDED WARRANTY WILL ONLY OVER THROTTLE BODY AND NOT VALVE COVER SINCE GM RE-DESIGNED THE VALVE COVERS! OBVIOUSLY GM KNOWS THE VALVE COVVERS FAIL!! MY PORTION OF REPAIR IS $1100. AGAIN JUST OUTSIDE OF 5 YEAR POWERTRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557223December 25, 2013
POWER TRAIN, ENGINE
WHILE DRIVING MY 2007 SATURN OUTLOOK THE ENGINE STALLED AND CAME RIGHT BACK ON. THE ENGINE LIGHT CAME ON AND THE TRANSMISSION WOULD NOT SHIFT OUT OF 2 ND GEAR. I PULL OVER PUT IT IN PARK SAT THERE FOR A FEW MINUTES. I PUT IT IN DRIVE AND IT WENT INTO GEAR. I'M VERY UPSET TO LEARN IT WILL COST ME 6000.00 TO REPAIR THE TRANSMISSION AND TIMING CHAIN WHICH IS A PROBLEM GM IS VERY AWARE OF. I THINK THEY SHOULD TAKE CARE OF THE PROBLEM DUE TO MANY PEOPLE HAVING THE SAME ISSUES WITH THIS TYPE OF VEHICLE. I HAVE ONLY OWNED THIS VEHICLE FOR JUST OVER A YEAR. AND PAID GOOD MONEY FOR THE VEHICLE. SO IF THEY KNOW THERE IS A PROBLEM THEY SHOULD FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556995December 23, 2013
POWER TRAIN
WHILE DRIVING THE TRANSMISSION STARTED SLIPPING AND HAD GONE COMPLETELY OUT. THE COST TO REPAIR THIS WILL BE AROUND 3500 DOLLARS. THIS IS ABSURD CONSIDERING HOW NEW THE CAR IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556916December 21, 2013
POWER TRAIN
TRANSMISSION BEGAN SLIPPING DURING LONG INTERSTATE TRIP. AFTER A REST STOP, TRANSMISSION WOULD NOT SHIFT OUT OF A LOW GEAR ON FREEWAY EVEN WHEN TRAVELING AT 60-70 MPH. WARNING LIGHT (TRANSMISSION OVERHEAT) CAME ON AND WE WERE ABLE TO MAKE IT TO THE NEXT EXIT. POWER TRAIN COMPLETELY FAILED AND WE HAD TO HAVE THE CAR TOWED AND FIND A HOTEL TO STAY AT OVERNIGHT. GM DEALER FOUND 35R WAVE PLATE BROKEN AND SEVER METAL DEBRIS THROUGHOUT TRANSMISSION. TRANSMISSION NEEDED TO BE REPLACED AT OUR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556877December 20, 2013
POWER TRAIN, STEERING
I HAD JUST PULLED OUT ON A INTERSTATE HIGHWAY, AND THE VEHICLE ACTED LIKE IT DID NOT WANT TO SHIFT GEARS. THE CHECK ENGINE LIGHT CAME ON AND I COULD NOT ACCELERATE ANY FASTER THAN 40 MPH. I PULLED OFF THE SIDE OF THE ROAD AND WAITED ON A TOW VEHICLE. THE STEERING HAS BEEN VERY STIFF ALSO IN THE LAST FEW MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556562December 18, 2013
POWER TRAIN
ON NOVEMBER 28, 2013 WE EXPERIENCED OUR FIRST SYMPTOM THAT SOMETHING WAS NOT QUITE RIGHT ON OUR 2008 SATURN OUTLOOK. UPON ACCELERATION OUR CAR STARTED TO REV EXCESSIVELY AT AROUND 35-40 MPH. WE WERE ABLE TO CONTINUE TO DRIVE AND THE VEHICLE SEEMED TO SWITCH GEARS OK IN EVERY OTHER GEAR...BUT REALLY STRUGGLED WHEN IN THE LOWER GEARS. WE BROUGHT IT INTO TO SEE IF POSSIBLY IT JUST NEEDED TO HAVE THE TRANSMISSION FLUSHED AND WERE ADVISED AGAINST DOING THAT. INSTEAD, THEY TOPPED OF THE TRANSMISSION FLUID AND OUR VEHICLE SEEMED TO RUN SMOOTHLY FOR EXACTLY ONE WEEK. AND THAN BOOM, WE HAD THE EXACT SAME SYMPTOM WHERE THE VEHICLE COULD NOT SHIFT OUT OF LOWER GEARS AND THIS TIME IT HAD A BURNING TYPE SMELL. I WENT ONLINE AND, TO MY SURPRISE, FOUND PAGE AND PAGE OF DISCUSSIONS SURROUNDING TRANSMISSION ISSUES WITH THE 2007 AND 2008 SATURN OUTLOOK. IN ALL CASES, THE SYMPTOMS WERE IDENTICAL. IN ALL CASES, COMPLETE TRANSMISSION REBUILDS WERE THE ONLY SOLUTION. MOST VEHICLES WERE JUST OUTSIDE OF THEIR WARRANTY, BUT IN SOME CASES, THE MILEAGE WAS AS LOW AS 30,000. GM IS FULLY AWARE OF THE SITUATION, YET IS DOING NOTHING TO RECTIFY THE MATTER. THEY KNOW THAT THEY HAVE A FAULTY "WAVE PLATE" IN THESE CARS THAT IS CAUSING THE TRANSMISSIONS TO COMPLETELY BREAK DOWN. IF YOU GOOGLE "2008 SATURN TRANSMISSIONS" YOU WILL FIND ALL OF THE EVIDENCE YOU WANT TO SUPPORT THE NEED TO INVESTIGATE A POSSIBLE RECALL. THIS IS BOTH DANGEROUS AND INCREDIBLY COSTLY AND SOMETHING THAT GM NEEDS TO ACCEPT AND STEP UP AND REPAIR. OUR VEHICLE HAS ONLY 72,000 MILES ON IT AND WE ARE LOOKING AT A MINIMUM OF $3,400 IN REPAIRS. THE MECHANIC THAT IS FIXING OUR VEHICLE HAS HAD SIX OUTLOOKS IN HIS SHOP ALONE. WHEN I SPOKE TO THE CUSTOMER SERVICE AGENT, [XXX] AT GM 866-790-5700 EXT [XXX], SHE FREELY AND READILY ADMITTED THAT THEY WERE FULLY AWARE OF THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556152December 16, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAM PASSENGER SIDE LIGHT WENT OUT AND I REPLACED THE LIGHT. TWO WEEKS LATER THE LIGHT WENT OUT AGAIN, I MOVED THE CONNECTOR AND THE LIGHT CAME BACK ON. THE LIGHT WORKED FOR TWO WEEKS AND IT WENT OUT AGAIN. I WENT TO CHANGE THE BULB AND IT SMELLED LINE BURNT PLASTIC. I REMOVED THE BULB AND THE CONNECTOR WAS BURNT ON ONE OF THE SIDES. THE WIRE WAS BARELY HANGING ON THE SIDE THE CONNECTOR WAS BURNT. THE WIRE HARNESS SEEMS VERY FLIMSY AND VERY POOR QUALITY. I'M VERY SURPRISED AND DISAPPOINTED OF THE POOR QUALITY OF THE WIRING HARNESS. THIS CAN ALSO POSSIBLY BE A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556092December 15, 2013
POWER TRAIN
I OWN A 2007 SATURN OUTLOOK XE (FWD). AFTER A FEW DAYS OF A BIT OF AN ODD HITCH IN THE GEARS AUTOMATICALLY SHIFTING, THE TRANSMISSION WENT OUT. AFTER A BRIEF STOP AND THEN ATTEMPTING TO ACCELERATE AGAIN IT WAS AS IF THE VEHICLE WAS STUCK IN NEUTRAL. WE HAD IT TOWED TO A NEARBY MECHANIC WHERE WE WERE NOTIFIED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAS APPROXIMATELY 78,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556019December 13, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I OWN A 2007 SATURN OUTLOOK. YESTERDAY, OUR LOW BEAM HEADLAMP ON THE DRIVERS SIDE WENT OUT. THINKING IT WOULD BE A SIMPLE REPAIR, I BOUGHT REPLACEMENT BULBS. AS I DID THE REPAIR, I FOUND THAT IT WAS NOT THE BULB AT ALL, BUT A WIRING HARNESS THAT HAD FRAYED AND SHEARED ITSELF OFF. WHAT WAS ODD TO ME IS THAT IN ORDER TO ACCESS THE LAMP, I HAD TO REMOVE A NUMBER OF PROTECTIVE SHIELDS, I.E. THE FENDER SKIRT, AND THEN THE END CAP PROTECTING THE LAMP. HOW COULD ANYTHING POSSIBLY GET IN AND SHEAR THE WIRE IF IT WAS THAT WELL PROTECTED? WHEN RESEARCHING THIS ISSUE, I AM FINDING THAT IT IS BECOMING A MUCH MORE COMMON ISSUE THAT I HAD ANTICIPATED. I STRONGLY RECOMMEND ISSUING A RECALL NOTICE OUT TO PREVENT OTHER OWNERS FROM EXPERIENCING THE SAME ISSUE I AM HAVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555034December 6, 2013
POWER TRAIN
WHILE DRIVING ON THE FREEWAY, MY CHECK ENGINE LIGHT WENT ON. I PULLED OFF THE FREEWAY AND THE CAR WENT INTO "LIMP HOME" MODE. I WAS ABLE TO RESTART THE CAR OUT OF LIMP MODE AND DROVE TO A REPAIR SHOP. A GM CERTIFIED REPAIR FACILITY DETERMINED THAT THE TRANSMISSION WAS DAMAGED DUE TO A FAILED 35R WAVE PLATE. THIS IS A COMMON PROBLEM WITH 2007 AND 2008 OUTLOOKS, GMC ACADIAS, AND BUICK ENCLAVES. THIS PROBLEM AS BEEN REFERENCED UNDER NHTSA CASE NUMBER [XXX] AND BULLETIN 09-07-30-012. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555048December 6, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS WITH SEVERE HESITATION WITHOUT WARNING. THE VEHICLE FAILED TO ACCELERATE OVER 35 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO RECOMMENDED THAT THE TRANSMISSION BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,365. UPDATED 2/11/14*CN ACCORDING TO THE INVOICE, THE REVERSE WAVEPLATE WAS BROKEN. UPDATED 02/18/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554924December 5, 2013
AIR BAGS
SERVICE AIRBAG LIGHT CAME ON ON THE DASH AND GOES OUT THEN COMES BACK ON. SOMETIMES IT STAYS LITE SOMETIMES IT DOESN'T COME ON AT ALL,UNTIL YOU LEAN IN THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554857December 4, 2013
POWER TRAIN, STRUCTURE:BODY, ENGINE AND ENGINE COOLING
POWER TRAIN WARRANTY EXPIRED 11/1/13 AND NOW MY OUTLOOK WON'T GO REVERSE, 3RD OR 5TH, CHECK ENGINE LIGHT ILLUMINATED, I'LL TAKE IT TOMORROW TO THE DEALER AND FIND OUT IF IT'S THE SAME PROBLEM EVERYONE HAS BEEN HAVING WITH THE TCM OR IF IT'S THE REVERSE CLUTCH PLATE (WAVED). I ALSO HAVE THE OTHER COMMON PROBLEM WITH THE LEAKY SUNROOF, WATER COMES DOWN THE DRIVER FLOOR BOARD BY THE PARKING BRAKE. THIS IS MY FIRST GM AND IT LOOKS TO ME LIKE IT'S GOING TO BE MY LAST. I'M GOING BACK TO TOYOTA! I WISH I HAD KNOWN ALL OF THESE PROBLEMS, I WOULD HAD NEVER BOUGHT THIS SUV IF I KNEW THIS INFO EXIST ONLINE, LIVE AND LEARN! I CAN'T BELIEVE GM KNOWINGLY ALLOWS THESE PROBLEMS GO ON AND WON'T DO ANYTHING TO CORRECT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554618December 3, 2013
POWER TRAIN, AIR BAGS, VEHICLE SPEED CONTROL
TOOK A TRIP OUT OF TOWN THIS WEEKEND AND STARTED NOTICING THE TRANSMISSION SLIPPING WHEN SWITCHING GEARS WHICH ACTIVATED THE CHECK ENGINE LIGHT. THANKFULLY MADE IT HOME BEFORE IT GOT WORSE. NEXT DAY DROVE IT AROUND THE BLOCK AND WAS SLIPPING ALL OVER THE PLACE. PULLED OVER TO MY HOUSE AND PARKED. TURNED OFF,TURNED BACK ON. TRIED TO GO IN REVERSE AND WAS UNABLE AS IF IN NEUTRAL. STILL CAN GO FORWARD BUT MAJOR SLIPPAGE. DOING RESEARCH THIS IS A VERY COMMON ISSUES WITH THESE VEHICLES. THIS PAGE ALONE HAS 100+ AND 10+ IN THE LAST MONTH. GM AND NHTSA NEED TO REALIZE THIS ISSUE AND GET THAT RECALL GOING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553550November 23, 2013
STRUCTURE
WATER HAS BEEN LEAKING IN MY 2008 SATURN OUTLOOK FOR OVER 2 YEARS. IT ORIGINALLY STARTED LEAKING IN THROUGH MY LIGHTS AND MORE RECENTLY HAS STARTED TO LEAK IN THROUGH THE AIR BAG COVERS WHICH CAUSED THE "SERVICE AIR BAG" LIGHT TO COME ON. I AM FEARFUL ABOUT THE AIRBAGS WORKING PROPERLY WITH POSSIBLE WATER DAMAGE. I HAVE SPENT THE LAST HOUR ONLINE READING HUNDREDS OF COMPLAINTS FROM OTHER SATURN OUTLOOK OWNERS WHO HAVE HAD NO RESOLUTION IN HAVING THIS PROBLEM FIXED. GM NEEDS TO DO THE RIGHT THING AND HAVE THE VEHICLES RECALLED AND FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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